Dolphin Coast Getaway

Location: Jack Powell Road, Ballito, za

Star Rating: 8.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Lift / Elevator
• Non-smoking throughout
• 24-hour security
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  This apartment's standout feature is the private pool. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, an oven and a microwave. This apartment offers an electric kettle, a flat-screen TV with streaming services and sea views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Private pool
  • Oven
  • Stovetop
  • Toaster
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Accessible by lift
  • Key access

Guest Reviews

• Mpho Sylvia (5/5): - BEDROOM TV WAS NOT WORKING, AND THE BATHROOM WAS NOT CLEAN ENOUGH
• Van der westhuizen (7/5): -
• Ryan (8/5): - The view was incredible. N/A
• Yenzeka (5/5): - The TV was not working throughout our whole stay.Host stated they’re calling the technician but they never arrived.
• Preyen (7/5): -
• Canham (9/5): Beautiful. Relaxing. - The views 👌👏🔥. The neatness ❤️. Comfortable beds and couch 👌❤️. The big mirror on the wall 🔥👌🤏🤏 WiFi and TV were not working.
• Chris (7/5): - Clean flat, well equipped. Swimming pool and braai facilities. Only one toilet roll for 6 nights? TV did not work. Braai grids need to be replaced.
• Natalia (1/5): - To be honest, I don't understand where all the positive reviews for this stay are coming from. In our case, everything was terrible. Starting with check-in, which was scheduled for 2 PM. We actually arrived at 4 PM, but the apartment wasn't ready yet. We had to wait. The apartment is very small, it does not have the stated 75 m2. The cleaning looked poor, and the mirror had large stains. The TV didn't work; the landlady only told us upon check-in that the previous tenants had broken it. The clothes dryer was broken, we couldn't use it. The pots were in a terrible state, with damaged coatings, we couldn't cook in them. There were only two bath towels, even though we were booking for three people. We asked for another towel and were given a towel with a hole in it. There were no small hand towels at all. The R2,000 deposit the landlady took as a security deposit hasn't been returned, and it's been 20 days! First, she said she hadn't received the bank details, so we sent them again. And then she stopped answering calls and messages! I find this unacceptable! I'm preparing a lawsuit!
• Michelle (5/5): - Our December stay at Dolphin Coast was unfortunately disappointing from the outset. Upon arrival, the property was not clean, which immediately set a negative tone for the trip. To the host’s credit, they did arrange for cleaning after we raised the issue, but this is something that should have been properly handled before guests check in. A more serious concern was the condition of the cupboards, which were filled with mold. This made them completely unusable for the entire duration of our stay, which was highly inconvenient and unacceptable, especially for a week-long booking. We also experienced significant plumbing problems due to blocked drains. The situation became severe enough that we had to switch off the water supply for two full days. This had a major impact on our comfort and basic daily living, and it was not resolved in a timely or effective manner. In addition, the TV was broken and unusable during our stay, which further detracted from the overall experience. Perhaps most frustrating has been the lack of follow-through from the host. We were promised a complimentary stay as compensation for the issues we experienced, but since then, the host has been unresponsive and has avoided further communication. Overall, the experience fell far short of expectations. While some effort was made to address initial concerns, the ongoing issues, broken amenities, and lack of accountability afterward left us feeling let down.
• Tyrese (7/5): -
• Bozongwana (10/5): - Everything close to the beach Nothing at all
• jodi (5/5): Quite disappointing - The location is great It’s a very old building. The unit in particular is tiny- fine maybe for a couple but with kids it’s way too small! There was a really strong smell of mothballs throughout the place. The bathroom is super small. And there was a huge hole in the side of the bath- we were told it’s a small hole- it was big! The tv didn’t work for a few days which was frustrating- especially when you paying a lot of money to stay there. The pool is nice but there is nowhere to sit really- no sun lounges. The host is kind and accommodating and tried to help where she could. I think if it’s for one or 2 people who don’t mind the smell of mothballs the it’s fine- but it is not somewhere you can just relax if it’s bad weather. We spend a lot of time eating out- never cooked there. Just because of the size of the place.
• Koketso (8/5): We enjoyed our stay and we planning to come back next year - The location of place is the best our host was just one call away . We enjoyed our stay
• Shivani (6/5): After experience wasn't good. - Location was good, near to the beach Apartment was hot, no airconditioner, the fan wasn't effective. Dishes and towels were dirty. TV wasn't working and the host was contacted but nothing was done about it. We paid a deposit of R2 000 and were informed that we had broken the lock of the cupboard, which we hadn't. My husband did a video of when we arrived and you can clearly see that the cupboard was already opened. Messages were sent to the owner regarding this but it was ignored. We only got back half of our deposit. Unpleasant experience.
• Nqubeko (10/5): Maya the host contacts you before you even checkin and ensures you have everything you need. I loved the area, you can w - The view was exceptional. The place was clean and just beautiful. It’s closer to the beaches and shops. Can’t get enough of that view, and the mirror was my favourite 💕 Nothing
• Dockrat (10/5): -
• Thusi (10/5): - Every thing was exceptional the view the beach the rooms. Everything was marvelous Nothing
• Thembi (7/5): - Sea view and the helper "Thuli" was the best and friendly The smell in the rooms even after cleaning it was still there..the flies from the pot plant and bad service from the owner I had to remind her after two weeks for my damage refund.
• Mariam (8/5): Very good - The contact with Maya, the host, was just perfect and she provided all the information we needed ahead of time. The appartment itself (being in the 10th floor)provides a great view of the ocean and viewing the sunset and dolphins passing by was just amazing. Pleasant stay for one night!
• Nicola (8/5): Very good -
• Gorden (10/5): Great stay! - Everything was great!
• Allan (10/5): A dream holiday accomodation - an immaculate unit, beautifully decorated with a stunning view. 10/10 - We liked everything about the place. The unit is so well looked after, decorated beautifully and tastefully. The beds were extremely comfortable and the linen was soft. Everything was clean and immaculate. The view from the place is breathe taking especially at sun rise. Location is very convenient with everything from the shops and the beach all in very close walking distance. The host is brilliant as well, very accommodating, friendly and helpful. Nothing. Can honestly say there was nothing that we did not like. This place is a true gem. Wish we could have stayed longer.
• Karabosm (9/5): Great place. Amazing views. LOVED IT. Definitely returning here. - The host was kind. The property was clean. The views were beautiful. The area is safe. I LOVED MY STAY THERE! We are definitely going back there. Nothing major, the fans worked well but having air conditioning would have made 10/10. I still give this place a solid 9/10. My wife loves it too.
• Balvant (7/5): Good - Location and condition of the unit was great
• Siyabonga (10/5): We had such an awesome time here. - The view Nothing
• Mpume (8/5): Very good -
• Sumisha (8/5): Very good - Loved the view. Place was clean and was there was a fresh clean scent in the apartment. The tub didnt drain quickly so it left dirt staining the tub.
• Zelda (10/5): Our stay was exceptional. The views, the location absolutely amazing 💯 - It was all perfect. Directions to get to the property and obtaining the keys was all perfect. The hostesses communication was superb. The unit itself was as advertised and more. Definitely value for money. Fully equipped kitchen 👌 We will go back again and book the same unit. It was just breathtaking waking up to the view and sounds of the sea. The hostess checking in to make sure everything was in order. An absolute GEM of a unit. There was nothing I did not like
• Van (7/5): It was fun - The layout,the modernity,
• Terrell (7/5): Good -
• Zethumk (8/5): Very good -
• Mmankope (10/5): Excellent - Everything was perfect Nothing
• Rebecca (10/5): Exceptional -
• Barnard (10/5): Exceptional -
• Refilwe (9/5): Superb -
• Karla (8/5): Very good -
• Sumare (8/5): Very good -
• Keswa (10/5): Exceptional -
• Thuli (9/5): Superb - The place was fantastic, the view when you enter room was amazing🌸😍
• Terrell (10/5): Exceptional -
• Sholeen (10/5): Stunning & Relaxed - Stunning most relaxing views The beautiful set up of the apartment. Wasn't anything to dislike
• Maphunye (9/5): Superb - I loved the fact that the apartment was at the corner. Apartment is beautifully renovated. I was welcomed with nice refreshments. And the host, Maya is a lovely human being. The view is exceptional. Restaurants, beach, shopping centers all within a walking distance. The area is so safe. I would walk to restaurants and walk back to the apartment around 7PM.
• Fikile (10/5): Very clean, the whole staff value customers and a perfect ocean view. - Everything was perfect and I did not expect such, perfect ocean view👌able to watch dolphins while in the room. Also like how they treat their customers, very impressed I don’t wanna lye. They value their customers, able to call and check if you’re still safe while driving to the apartment. This is my first time to experience a much warm welcome. Can’t wait to visit again with my husband. None
• Thato (10/5): Exceptional - The view was awesome The place is clean and safe It is just amazing
• Khalil (7/5): Good -
• Clive (10/5): Had a great week here rested well! - Had everything we needed and was comfortable and cozy Close to the beach. Checkers and restaurant within walking distance.
• Jaques (8/5): We had great view, easy access to the shops, beach and walking route. - We loved the view of the apartment and location.
• Amanda (10/5): It was awesome. Loved every minute! - The view was beautiful The bathroom was a bit small but not too bad. Not complaining.. Would like a small drying rack for our swimming costumes.
• Sandy (10/5): Exceptional -
• Zwane (6/5): Pleasant - Every thing was okay. ,until they told us we broke things knowing very well that we didn't,they telling us that we left the blood with linen knowing very well that we have found blood there and it wasn't a lot of it. It was under the pillow. I am so disappointed shame.
• Selvan (10/5): Perfect location and a lovely host Maya - Everything was perfect
• Iris (8/5): Very good - Stunning views. Beautiful flat, and very well decorated and immaculately clean. Security initially told me there was no such place as Dolphin Coast Getaway, and sent me away.. driving at night, definitely not great. I drove around the area and google maps kept bringing me back to the same entrance. When I returned as there was no other road the guard said "oh yes I have a booking". He then asked me for the flat number, and of course I didn't have that. I gave him my booking reference and pin but he said he did not have those details. He didn't recognize owners name or number when I showed him those. It was very odd and made me feel extremely uncomfortable. Suddenly he mentioned my name and said there was a booking and gave me keys. This is definitely not good enough. His erratic behaviour was unnerving and I nearly left as I felt scammed and unsafe. Security needs to know that people will ask for Dolphin Coast Getaway and that such a place exists. Even though I knew there would be no instant coffee/sugar etc it would be a nice touch to supply this, especially when first arriving customer. 1 or 2 sachets some sugar and Cremora. Just a suggestion. Cleaning equipment should be put away. Wet mop was leaning against the wall of the unit, definitely not good for the painted wall and doesn't look good.
• Nondumiso (10/5): I had a great time with my family, the views were breathtaking, also had the best host☺️🤌Maya is so sweet. - The property was absolutely stunning and aesthetically pleasing ☺️loved it so much, I will definitely book it again. None
• Mahesh (7/5): Neat space in a good location. -
• Lorraine (7/5): Good -
• Madelein (10/5): Maya, the host, is amazing:) very fiendly and always made sure we are ok! - did not have breakfast at property. nothing - EVERYTHING exceeded my expectations!
• Mohamed (10/5): Exceptional -
• Zakira (9/5): The view! - The view is amazing! The apartment has all the amenities you'll need Maya is a fabulous hostess ♡ The apartment was clean but a bit shabby Maya was sweet enough to offer me a complimentary cleaning service the next day So all in all there was nothing major to dislike Even with the crazy loadshedding schedule there was a generator keeping the lifts working as well as the outside lights which made the hours pass in a bearable fashion!
• Olgah (10/5): I had the best best time the reception guys are so friendly - The view The safety Everything Nothing really
• Letshego (6/5): Pleasant - The host ,her detailed description of what to do on arrival was impressive, we didn't struggle at all.The apartment interior is nice. Damp,unpleasant smelling towels. More attention to cleanliness,at a glance it looked clean and neat, but few areas needed more attention,some cushions were dirty and some pillow covers had stains.
• Desire (7/5): Definitely recommended. Good value for money with lovely view - Very modern unit with a beautiful view. Secure complex. Situated close enough to everything
• Daisy (9/5): Superb -
• Mpilo (10/5): Perfect value for money - It was clean with a great view N/A
• Trish (8/5): Very good - great host super helpful thought flat was on the beachfront itself
• Robin (9/5): Superb -
• Mthembu (7/5): Good -
• Megan (9/5): Excellent! View impeccable and beds sooo comfy! - Loved it loved it! The Hostess was amazing with us. She constantly checked in if we were safe and happy. She provided water and juice for us which I’m so grateful for as we arrived late to settle (we went to beach) and didn’t have time to do shopping. Our child was super thirsty and we were grateful 😃 I would of loved some coffee in the morning or tea with milk :) after our first night but this was super duper quickly fixed. I honestly couldn’t find a fault. Omg the beds and pillows were out of this world! Waking up the view just took all the words out my mouth Nothing. It was amazing!
• Ntandokazi (10/5): Exceptional -
• Nokwe (10/5): Exceptional - Thank you for seamless booking process what you see in the pictures is what you get, suprise you had for us was a wow factor for me and my girls 🤩 thank you for ensuring that you were available all the time to assist us.You truly went above and beyond to ensure that our stay was as comfortable as possible your warm loving heart is felt over the fone 😍.You definetly get 5/5 stars for the customer service and that seaside hotel view is amazing, I'd definetly recommend this place❤️ Nothing but we felt uncomfortable using our towels to wash the 🛁
• Cindy (9/5): Home away from home. - Everything was fantastic.
• Katleho (8/5): Very good -
• Sandra (9/5): We had a great stay, incredible views. Close to the beach. Modern and stylish. - Great views. Very clean. Nice and modern and well revamped. Slow internet. The rain water cane trough the closed windows.
• Mncedisi (9/5): Superb -
• Gizel (9/5): Fabulous. So beautiful stunning views. Warm host, the space was perfect - Clean beautifully furnished Non complaints
• Debbie (10/5): Great holiday with Dolphin Coast Getaway - I loved the friendly communication. We arrived to a clean apartment with milk, tea and juice. They even added a bottle of champagne as it was my daughter's 21st birthday.
• Roewayda (10/5): All about the experience - Maya is the most caring and thoughtful person. She checked in with us before, during and after our stay. The 'spoils' was a wow factor for me, I'm not going to give details as it may just 'spoil' it for everyone 😉 seriously though we went to relax and we did that and more. The apartment catered for our needs. Close to all amenities which is so convenient. Having the beach almost on the doorstep was also a plus. The security and cleaning staff were also amazing. I know this should be about the accommodation however the details provided are sufficient and it was really all about the experience for us...Thank you Maya 😀
• Tumelo (8/5): Very good stay 👍🏼 - The place is spacious and comfortable, free wifi and dstv streaming to enjoy the Rugby World Cup 😁! The bathroom door has a bit of an issue, but other than that the place is nice.
• Mbali (9/5): Superb - The beach is minutes away from the place and the view wooow.The supermarket is just next door which made everything very easy.
• Wagner (9/5): Superb -
• Julie (6/5): Pleasant - The view from the apartment was beautiful. The host was friendly and tried to assist were possible. Security very helpful. Place was very neat. Firstly, I couldn't have more than 3 visitors. The inventory list was something just bothered me as it did not reflect the correct qty of items. Atleast number the drawers for easy access. The water was cold in shower night & morning. No mirror in the rooms or small table. Bathroom very small
• Vedanth (8/5): Very good - Comfortable and cosy....nice view of the ocean. Free wifi and Netflix is a bonus
• Monica (9/5): We were in Ballito to see which area we would like to buy property in and to get the feel of what B. - The apartment had awesome sea views, tastefully decorated. The host was super friendly and welcoming.
• Anonymous (9/5): Superb -
• Dale (10/5): Awesome apartment - So close to the beach you can walk back to your place for anything you left behind Nothing

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