Estudio Plaza Neptuno

Location: Calle de los Jardines 11,1, Madrid, es

Star Rating: 8.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Air conditioning
• Pets allowed
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Sanitized tableware & silverware
• Shared stationery like menus, pens are removed
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The kitchen features a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also features a washing machine, a coffee machine and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Katrina (1/5): Would NEVER EVER BOOK this place again. DO NOT BOOK! - Nothing. When we arrived at the accommodation on the day of our reservation, we were met at the door by our host. So far, so good. That, unfortunately, was the only half decent part about our experience. He informed us that there had been some altercation with previous guests at the property (the nature of which he declined to specify) and that the police had been called. The host then proceeded to bar us from entering the apartment and try to hurry us away with absolutely no explanation, muttering something about Booking.com helping us find another place to stay that night. As we were leaving, a horde of police came up the stairs, which was a terrifying addition to the disappointment of having no place to stay. We had received no previous communication from either Booking or the host at that point- a fact that did not change throughout the rest of the day. We were forced to find accommodations last minute, which was both extremely expensive and inconvenient. And, just a couple minutes ago, I learned that we may not even be getting a refund for this AWFUL experience, as the host has declined to respond to Booking.com's customer service. To the host: If you are reading this, please refund me ASAP. You denied me entry to a room I had already payed for and essentially kicked me out into a foreign city with no place to stay. Booking.com did not reach out to help us find anything like you said they would.
• John (8/5): Very good -
• João (8/5): Very good -
• Sofia (9/5): Superb - The accommodation itself is comfortable and well located. The air conditioning is super slow
• Hugh (9/5): Small and central - Quiet. Host is helpful Front door is difficult to open
• Grace (10/5): Our visit to Madrid was great and being in the center of town made all the main places easy to access. - The location was great! The bed was real comfortable. Three doors to get in.
• Barbu (9/5): Superb -
• Thanh (8/5): Very good -
• Annabell (10/5): Very pleasant place to star in the heart of Madrid. Ariel is marvelous 👏🏻 - Great location and extremely clean. Make sure to mention all the guests about the trick to open the door 🚪 that would help a lot instead of calling and waiting for someone to pick up the phone.
• Bahr (8/5): Very good - Everything is okay except for quietness It was noisy people talk in the corridors
• Cuauhtemoc (10/5): Cute small Studio. Clean and new. - I loved the layout. Cute little apartment/Studio. No issues.
• Artemihza (10/5): Exceptional - My stay at Apartment Plaza Neptuno was excellent. Upon arrival, I experienced a minor confusion that the on-site team resolved in record time. Their kindness and efficiency made me feel welcomed and attended to from the very beginning. Although my stay was short, I can say it was extremely pleasant. The apartment offered all the necessary amenities for a comfortable and relaxing stay. Additionally, the location is simply unbeatable, with easy access to the main attractions of Madrid. I would recommend this apartment without hesitation to any traveler looking for a comfortable and convenient stay in Madrid. I will definitely return on my next trip to this wonderful city. Thanks to the team at Apartment Plaza Neptuno for making my experience so memorable!
• James (10/5): Exceptional -

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