Maestro Address Hotel
Location: 96 Shamsi Badalbeyli Street, Baku, az
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation: Enjoy 4-star luxury at Maestro Address Hotel, located just a short distance from Baku Railway Station and Freedom Square.
Convenient Facilities: Take advantage of amenities such as a restaurant, room service, and a 24-hour front desk, as well as free WiFi throughout the property.
Comfortable Rooms: Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and private bathroom, ensuring a comfortable stay.
To experience comfort and convenience in the heart of Baku, book your stay at Maestro Address Hotel now!
Important Information
This property will not accommodate hen, stag or similar parties.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Allergy-free room
- Kid meals
- Staff adhere to local safety protocols
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Covered parking
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room With Balcony
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room With City View
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Feather pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Small Single Room Without Window
Featuring free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Hand sanitiser
Guest Reviews
- Mahmood (6/5): Overall satisfactory but smell from bathroom from room 332 was causing discomfort during our stay - Location was good, Staff was very good. Bath room were smelly causing discomfort in rooms. Breakfast was average and no eggs which is normal item was not avaiable. smelly bath room
- Mayaw (9/5): Great location, modern elegant room and good breakfast. - Perfect location. Very modern clean room with balcony and all facilities. Room service and free water each day. Great choices for breakfast’s. Polite staff with gentleman that carry on your luggage. Well rated 4 stars really. Very convenient stay, till the surprise last day, that was strange… see below. It was possible to pay partially in USD and rest in local currency. I have not received a printed bill for staying. What would be not needed, unless … and the check out I was requested if I may cancel my reservation. I was not sure if I had provided in advance card details, so I preferred not to. And only hidden reason might justify that request. Which spoiled the full good impression. Then it appeared that hotel cancelled by themselves my booking (not true as I stayed and paid). So as experienced booking com user, I reported that. Even if I understanding reasons, that shall not be as that.
- Kerem (9/5): Very good stay above expectations - All smiling faces and good service Nothing maybe breakfast could be better
- Zeynep (8/5): Very good - Great location, very helpful staff, clean rooms Sound isolation is poor in the rooms.
- Anonymous (10/5): Exceptional - The hotel is great for young people and families. It's close to Nizami Bazaar, the Old City, and tourist attractions in general. You can walk to Nizami Bazaar, the Old City, and the Corniche, especially.
The staff is generally helpful, especially the receptionist Mr.Malik and the restaurant staff, Zeki, Nazim, and Fargana.
Overall, I recommend it.
- Khayyom (7/5): Good place, good value. Excellent staff - Although we stayed, somehow admin managed to mark us as a no-show in Booking system.
Booking.com, and hotel admin, please resolve it. Everything was fine. Just the booking issue.
Staff were very persistent in asking to leave a good review.
- Kemal (8/5): Special thank you to Ibad, extreme friendly and helpful. Thank you for all - Die Lage! Sehr zentral
- Khrystyna (9/5): Superb - Great location, excellent staff service. Breakfast
- Shynar (9/5): Superb -
- Ekaterina (9/5): A comfortable stay with friendly service in a well-located hotel. - We had a great stay at Maestro Address Hotel. The staff was very friendly and always ready to help with anything we needed. Special thanks to Dilara at the reception – she was especially kind and helpful throughout our stay. The hotel is also perfectly located, making it easy to explore the city. Highly recommended! What we didn’t like: unfortunately, it’s not possible for a taxi to stop right in front of the hotel, which made arrival and departure a bit less convenient. Also, our room had a disappointing view — just a wall of the neighboring building and some air conditioning units.
- Pejman (10/5): Exceptional - everything was nice, especially thanks to Hafiz for his help about early check in room was a bit small
- Aidana (9/5): Superb -
- Karim (10/5): Clean, comfortable, great staff - Location is very good.
Staff are welcoming.
Fouad and Ibat at the reception.
Jafidan at the restaurant. They’re trying their best to help
- David (10/5): Exceptional - I had a wonderful stay at Maestro Adres Hotel! The rooms were clean and comfortable, and the atmosphere was welcoming and relaxing. Special thanks to Rufan for the outstanding service—always friendly, helpful. Nothing.
- Yousuf (10/5): Excellent - The service was exceptional—especially Fouad, who went above and beyond to assist us. He not only provided outstanding support but also guided us on the best places to visit and dine.
Thank you!
- Noor (10/5): Would definitely recommend it to a friend - It was in good location
Staff was very good and cooperative
And breakfast was also good
10/10 experience If only they had a full length mirror in the room but other than that it was all good
- Fábio (10/5): Exceptional - Very clean, nice breakfast and super staff, specially Hafiz.
- Weller (10/5): Fantastisch! - We recently stayed at this boutique hotel and was thoroughly impressed with my experience. The staff members were incredibly friendly and went above and beyond to make us feel welcome. The location is fantastic, providing easy access to local attractions and dining options. Our room was not only spacious but also impeccably clean, exceeding our expectations in every way. I highly recommend this hotel for anyone looking for a cozy and enjoyable stay!
- Mohamed (9/5): Superb - Modern rooms
Very helpful staff & excellent standard of housekeeping
Good location
- Lawrencehon (9/5): Superb - Staff is all smiles and cheerful, also problem solvers and always asking how is everything and making sure all is OK. Room had everything I needed -- ample water, fridge, robe / slippers, large bed, working AC, etc. Bathroom was a little small, but it was OK.
Hotel has an issue accepting American credit cards, we tried several times and with different cards. Ultimately it worked by them sending me a payment link.
Property is also situated in an inconvenient location that does not work as a pickup nor dropoff spot for Bolt (have to use an address around the corner, minor issue).
Guests are not allowed as stated by the rules.
- Mohammed (10/5): Very nice hotel to stay - breakfast was nice , cleaning was also good , special thanks to staff and receptionist Hafiz for his help
- Alain (10/5): Exceptional - We enjoyed our stay at the hotel, staff was VERY polite and friendly, willing to help and assist in any question.
Would definitely come back if I visit Baku again.
The room was nice and clean, view from balcony is good, location is perfect - close to station where the airport express arrives and just 15 mins walk from the center / sea. As many people here wrote in reviews: we would recommend to change a bit the setting of breakfast. It’s not convenient for guests to ask for coffee each time that is poured by personnel from pots, sometimes cold (better you just put coffee machines for guests self service). But it did not affect our stay, we enjoyed all.
- Man (8/5): Sabina is very helpful, approachable and speaks very good English. -
- Mouza (10/5): Exceptional -
- Yafit (10/5): Excellent stay - We had an excellent stay at Maestro Hotel! The location is very central, and the staff were extremely friendly and helpful. If we come back to Baku, we will definitely choose this hotel again
- Muhammad (10/5): Value to money - Hotel location is very good, very near to Nizami street, staff is also very welcoming.
- Barr (10/5): Friendly, comfortable hotel - Friendly staff. Comfy room, plenty of hot water. Easy to get around - less than 10 mins to Nazimi, a further 10 to Old City. Near to bus stop for museum and good supermarket. Breakfast was ok.
- Abdullah (8/5): It was fantastic stay, I really recommend this hotel - It is a new hotel with new facilities, near every thing, special thanks to Fouad for supporting us throughout our stay. Nothing
- Ella (9/5): Superb -
- Roni (9/5): Superb -
- Fang (10/5): Excellent - Everything was perfect nice location near by old town clean rooms . Breakfast very taste if you need something you can order they will serf to you. About payment I paid with card without any problem.Especially thanks to manager Mr Fuad he was very helpful and organized for us everything we need
Recommend to everyone. No
- Muaamar (5/5): Good location for short stay but Not suits GCC families - Staff is so friendly and helpful to maximum to their ability trying to make your stay as convenient and possible . Location is perfect near to attraction area and near by malls and 24 hr supermarket . Hotel is equipped with old furniture . Room size is quite small with very poor sound proof isolation . From your room you can hear any one talking or walking in corridors . It’s bad to level I was able to hear snoring of gusts in adjacent room all over night . If you are light sleeper like me this will not suit you . my stay was too short as solo traveler . not recommended for long stay neither for family stay .
- Elmira (9/5): Good location, cozy hotel, team is cooperative. Mr. Jbad is such a gentleman, thank you very much! -
- Jawad (10/5): Exceptional -
- Olga (10/5): Perfect location, clean and comfortable room, and super friendly staff who were always ready to help. Would definitely c -
- Anonymous (10/5): Exceptional - It is a fantastic hotel, we liked it a lot. Great hotel and friendly staff. Like Mr Iboat
- Mark (10/5): Exceptional - The location first of all, and the relatively quiet large room I was given for my stay.
- Asif (9/5): Lovely stay there, great location and friendly staff - Super friendly staff. Esp Ibad was too kind and helpful at checkout. The cleaners also did a great job. Lack of options at breakfast
- Ekaterina (9/5): Superb -
- Zeeshan (10/5): Exceptional - Everything was normal, the Azerbaijani people are very friendly, they helped with everything, the hotel staff was also very helpful and cheerful, we got along very well with the night shift workers, I had promised them to comment but I could only write now, Manager Rawan was a very funny person, he introduced everywhere, about Baku, and Hafis was very helpful, there were a few more people whose names I can't remember, I thank them all very much, they made our holiday beautiful I think the rooms could be a little bigger, some of the breakfast items could be changed, there are some isolated problems but when we look at the hotel in general, they deserve 9 or 10 points together with the workers.
- Kristian (10/5): A cute hotel in the centre - When we entered the hotel, they gave us a room with a balcony in a superior category, then our room was changed to a lower category, the workers who welcomed us were friendly and smiling, mainly the night manager Rawan and Receptionist Hafiz. They told us about the jazz and class bars in the city and gave us information about the city. The night after we arrived at the hotel, the water in the hotel was cut off and we couldn't take a shower, I think it was our luck)) because they said it was a problem caused by the government.
- Farrukh (10/5): Exceptional - Location good,staff good , espesally Revan Isoluation ,no parking area
- Serge (10/5): Great hotel in a very convinient location - Great location - fantastic service from the very friendly and helpful staff. Special thanks to Revan for his willingness to help. Breakfasts are a bit crowded - perhaps time should be extended by 30m from 7:30 to 10:30 (currently they are from 8 to 10)
- Barbara (10/5): Exceptional - the room were clean and the staying was quite good for the price
they took my payment by card so i didnt have any problems with it( unlike they say in bad reviews)
special thanks for Hafiz and his help ! sometimes internet connection was poor
- Ugur (10/5): Exceptional - Everythings was normal , the quality is like 4 star hotel standart, breakfast was normal not very high quality but enough for us , the staff is good espesally Mr.Revan i think he is night manager in this hotel , hotel location also good place, is located city center , thats all actually Everythings was normal
- Michael (10/5): Exceptional - This was our first visit to Baku, we were amazed by the culture of Baku, the city was very beautiful and clean, mainly the cultural monuments of the city have been preserved to this day. During our stay in Baku, our goal in choosing this hotel was that the location of the hotel is in the very center of the city, we went everywhere on foot, the railway museum, the carpet museum, the literature museum, the Baku National Library, all these places were very close, and the most famous street of the city, Nizami Street, was also a 10-12 minute walk away. We were satisfied with everything in the hotel. On the first day we arrived, we were greeted by the night manager Mr. Revan, he was very cheerful and friendly, he gave us information about the city and named a few restaurants, we went to which had very delicious food, I don't remember the name exactly now, but it was Feruza, Changes can be made in breakfast, coffee cups can be increased, diaper insulation problems, etc. but in general everything was normal.
- Aleksey (10/5): wish to come back - excellent location, could you double glass to isolate noise from the street but otherwise very good location and staff friendliness are superb
- Roi (10/5): Nice hotel with wonderfull location. - The best location in all Baku, all the necessary things is near by example : Bank for exchange to money , 28 mall 400 metres , another mall Aff mall is the near by , to buy Sim-card avaiabale place also near by the hotel, and Metro station from hotel to their 100 metres. About the supermarket hotel around have more supermarket to by somethings food.
Hotel offers a wonderful experience that combines comfort and elegance. With its friendly staff, stylish design, and flawless service approach, it truly stands out. Especially thanks to the hospitality and professionalism of the manager, Mr. Revan, every detail is thoughtfully considered. It’s one of those rare places where you truly feel at home. Highly recommended! I like everythings
- Aysel (10/5): Exceptional -
- Farhood (10/5): Exceptional -
- Joy (8/5): Nice hotel, balcony views and near the main areas :) - Maestro Address is a nice hotel! We came earlier than planned and they had us wait at the dining area (and offered tea) while they prepare our room. Thanks for that! The size of the room was okay, we had a balcony so we were really happy! ^^ The location is amazing, near the mall and just below the building, there are nice stores and it's just a few minutes ride away from the main areas. Breakfast was okay but could be improved by alternating or adding different options. The staff were helpful, and if I'm coming back again to Baku, I can recommend this place to those on budget but wants a nice place to rest :) Soundproofing can be improved, we can hear our neighbors (or they were being very loud). They could what they can for the space but inspection of the room should be done, the chair there was almost gonna break and the lock for the balcony was not working. AZ is very safe but would still be good if it's okay. There was no place for the car to drop us in front, so use the side road for pick up point for Bolt :)
- Giancarlo (10/5): Fabulous - It was very clean and well organised. It looks like it has been recently refurbished.
Staff were incredibly friendly, they would go out of their way to help you with anything.
- Islam (10/5): Exceptional - We had an amazing stay at the Maestro Address Hotel in Baku! From the moment we arrived, the staff made us feel truly welcomed. They were insanely friendly, highly professional, and genuinely kind throughout our visit. Their warmth and hospitality made all the difference.
What really stood out was their exceptional service — they were kind enough to arrange complimentary airport transfers both ways, which was such a thoughtful and generous gesture. It’s rare to find this level of care and attention in hospitality.
The overall experience was smooth, comfortable, and memorable. We would absolutely recommend Maestro Address Hotel to anyone visiting Baku, and we’ll definitely be returning!
- Mehmet (10/5): Dreamland Maestro Adress Hotel - The first thing I want to mention about the hotel is its location, it is close to everywhere, the most famous street of the city, Nizami Street, Eskişehir, the seaside, all of them are only 10 minutes walking distance, the level of cleanliness is perfect, we never found any dirt in the room, the breakfast was very delicious for us, there is a variety, although the hotel is a new hotel, it is like a brand that has been serving for years and everything is perfect, I would especially like to mention the night manager Mr. Revan, he welcomed and hosted us with a smile every evening, his Turkish is perfect, and his guest hosting skills are very good, he took care of us every evening without getting tired, in other words, with its good staff, cleanliness, location, this hotel deserves more than 10 points, I recommend it to everyone, thank you sir We liked everything
- Thomas (10/5): Exceptional -
- Anonymous (10/5): Exceptional - Prime location and rooms
- Anonymous (10/5): Highly recommend - Prime location, rooms, and staff
Revan Hafiz manager
Elnur and Sabina from reception
- Ekaterina (10/5): Makeing me happy - I stayed at Maestro Address Hotel for 2 nights during my vacation in Baku. The location is excellent — it's within walking distance to the train station and Nizami Street, which made getting around the city very easy. At the front desk, I was warmly welcomed by a staff member named Hafiz, who quickly handled the check-in and gave me helpful tips about the city.
My room was clean, spacious, and comfortable. The air conditioning worked perfectly. There was a slight odor from the bathroom at times, but it wasn’t too disturbing. Breakfast was simple but enough to start the day. The Wi-Fi connection was also strong, which made my stay more convenient.
At night, I had a few questions and spoke with Revan, the night manager. He was very helpful and always friendly. Since the hotel is in a central area, there was a bit of noise from outside, but overall, I was very satisfied with my stay. If I visit Baku again, I would definitely consider staying at Maestro Address Hotel I don't remember any problems, there were 1 or 2 small problems, the room is normal for a new hotel, I recommend it to everyone, the workers make everything perfect
- Ali (10/5): Nice hotel, centrally located, kind staff - We had a wonderful stay at Maestro hotel. It is very centrally located. The staff was very kind, polite and attentive to our needs. A special mention to Tural, Noor and Ebad who made us feel welcome and were very helpful.
- Aylin (10/5): Exceptional - "The staff at the hotel were exceptionally kind and courteous, particularly Mr. Hafiz, who stood out for his warm and professional demeanor
- Adel (8/5): Very good -
- Sarmite (9/5): Superb -
- Tahsin (9/5): Superb - The staff was very helpfull. They allow us a very early check in.
- Pablo (10/5): Perfect stay in Baku central - The location is perfectly situated, the room was super clean and fresh. The staff were excellent and always attentive. Great experience all round, thank you.
- Oliver (6/5): Don’t recommend for travels who want to pay with card - Nice hotel Made to pay with cash and staff vibe was kinda off with me
- Nathalie (9/5): Charming boutique hotel in the heart of the city, very nice staff. - The staff were very attentive and pleasant. They offered me a temporary place to rest on the day of my arrival which was well in advance of the check-in time, this was very appreciated.
- Shane (10/5): Perfect location for a Baku getaway - Breakfast buffet was small but had everything and the staff were flexible to bring anything I asked. Coffee in the room would have been nice (not just tea) and also more coffee with breakfast...
- Serafim (4/5): Management pushing to delete negative reviews - Location The hotel fell short of expectations - especially considering the price. For the rate they charge, I expected much more.
The room was very cold and quite noisy, and one of the lamps couldn't be turned off, which was annoying at night. Breakfast was very disappointing for a 4-star hotel
- very limited options.
The most frustrating part was the payment situation. On the last day, the reception told us their card terminal wasn't working, so we had to go out and find an ATM.
This took almost an hour, and I ended up paying extra due to multiple bank fees. Even with the cash discount they offered, I still overpaid compared to what I would have paid by card. I can provide screenshots to prove this.
Another big issue is the staff. I even had to change my rating from 6 to 4 just because of the weird and inappropriate behaviour of the hotel staff and management. After my stay the reception guy was 5 minutes insistingly pushing me to put 10 in booking. I told him I cannot put 10 cause it’s unfair. So he tried pushing me even more.
Also after I published the first review I got a WhatsApp message from the hotel manager asking me TO DELETE MY REVIEW!! Are you guys crazy?? Instead of taking feedback and working on improvements you just trying to shut me up. Disgusting
- Laitjo (7/5): Good - The staff (Ravan Murad and Sabrina) were very friendly and helpful. Beautiful hotel and rooms decorated with taste Our room was at the backside of the hotel No views and some noise of the airco units The rooms at the front side (park view) are beautiful
- Saad (10/5): Great staff - Great staff...Mr. Tural is the best, among the competent personnel of the hotel, like Mr.Ravan and Mr. Noor.
He deserves full marks for his attention and help to the guests.
- Kaltham (10/5): One of the best - Excellent hotel with nice staff. The hotel is very clean. The rooms are very nice. The location is fabulous and close to all attractions in Baku City. Thanks to all staff members and a special thanks to Mr. Tural.
- Sevinc (10/5): Exceptional -
- Müge (10/5): Excellent! - The staff is excellent, all but especially Ravan. They are always so ready help and they always smile! Location is great. They might improve their breakfast but anyway, it became just a detail. Absolutely recommend here!
- Sarah (8/5): Very good -
- Taha (10/5): Exceptional -
- Turgut (10/5): Exceptional -
- Daria (9/5): Superb -
- Nahla (10/5): Excellent Hotel and Staff - Everything was excellent and staff was very helpful and welcoming and they can speak english fluently which is very rare to find in Azerbaijan. New hotel, very clean, well furnished and in a great location nearby everything specially nizami street 10 min walking. Thanks for Hafiz and all employees there for their cooperation and guidance. We loved our stay and we will visit again sure 😊 Nothing
- Sindhura (9/5): Great Location, lovely staff. Wished the breakfast had a better spread. -
- Robert (10/5): Fantastic hotel, with amazing staff in a great locstion - The check-in process was incredibly smooth and easy. The staff were incredibly helpful and gave us great recommendations. Revan, in particular, was very helpful. The room was a good size and provided an extra bed for our child. The entire hotel was spotless, and the breakfast was great.
- Ekaterina (10/5): Wonderful place to stay in Baku, highly recommended - Fantastic staff, always greeting with a smile and always ready to help and answer any question, especially Ibad and Elnor were very helpful, top hospitality!
The hotel is brand new and very clean, rooms are spacious and have anything you need. Very pretty and cozy-feels like home. Breakfast options were a little limited
No parking space in front of the building so taxi cannot wait for you
- Natalia (10/5): Exceptional -
- Rajiv (10/5): Warm cosy relaxing stay - Customer service was excellent, Have to mention specifically Hafiz ,all exceptionally friendly staff ,nice balcony view , good breakfast Nothing as such
- Sofia (8/5): Very good - The location was pretty good. Just five minutes walking to Nizami Street and 15 minutes to the old town. Also, the staff was really kind and helpful. The sound isolation was very poor. We could listen to the discussions next door, the cars on the street, and anyone who walked in the corridor. Also, the restaurant was very cold, especially the last day that it was windy and snowy. Finally, the water in the shower was not consistently hot.
- Ron (9/5): Extraordinary! - The staff are amazing, especially Elmira and Tural! They welcome you with warm energy and guides you according to your queries. Kudos to all the team! Keep it up and keep improving the services! Just need an extra mirror inside the room for you to prepare as only the mirror in the bathroom is being used all the time which cannot see your whole body or how you dressed up.
- Екатерина (10/5): Wonderful vacation - A cozy hotel 5 minutes from Primorsky Boulevard. Clean linen and excellent quality mattress. Cleaning is excellent! Quiet place and good breakfast. My big thanks to Hafiz for his responsiveness and solution of any issues! It was a wonderful vacation!! everything was great
- Sagar (10/5): Exceptional - i like everything in there. Thank you for everything! Especially Mrs. Elmira. Recommend for everyone
- Alyaa (10/5): Nice hotel with wonderfull location. - It was perfect trip to Baku. Our stay at Maestro Adress hotel was very comfortable. They gave us room with nice wiev and when we checked in manager Tural met us with flowers and with gifts. Murad another manager was very attentive to us and made our trip amazing . Definetely will come again. Thanks a lot to Front desk and all staff.
- Abr (10/5): Exceptional -
- Robert (10/5): Magnificent - An excellent hotel with all the amenities for a comfortable stay. Grocery stores and a public transport stop are within walking distance. The staff is polite and took all our requests into account.
Cleanliness, tranquility, and the grandeur of the hotel – these are the things I loved the most. The beds are large and comfortable.
I want to say thank you for the hospitality and for taking care of us every day, always ready to help.
I also want to highlight the beautifully designed restaurant on the third floor, where breakfast is served.
In one word: MAGNIFICENT! All good
- Sinéad (8/5): Great price, walking distance from everything. - Great price and value for money, location is good - it’s about a ten minute walk to all central locations. Staff were helpful and friendly always. A mirror should be added to bedrooms, on the back of the door or wall? I would recommend bigger duvets for your beds as they are very small and we found that they only reached the edge of the mattress. Please ensure to clean under bedside lockers/ tables as when searching for my earring I found old contact lenses, and lots of hair !!!
- Rubaidur (10/5): Exceptional - behaviour of the person who communicate
- Marie (8/5): Great Location, spacious rooms. - Breakfast was pretty good.
Staff were friendly and the location of the property was great, right in the heart of the main area.
Rooms were very big and spacious with great natural light. Walls are thin, could hear everything our neighbour was doing and the outside noise can be heard.
- Meriem (7/5): Good - Clean rooms and good location
- Imelda (10/5): Exceptional - The manager and the staffs TURAL, ELNUR & IBAD were giving us a TOP NOTCH SERVICE.
It amazed us the manager picked up our luggages from the parking area together with his staff and even his staffs were around, he made sure we were all taken care of. He was so nice, polite and respectful.
Then ELNUR and IBAD who were on night duty went above and beyond to protect us from a taxi scammer. They defended us as their guest not to get bullied further by the driver. We paid in advanced for the taxi ride the next morning to the airport. We were surprised they were still there in the morning, even though their work shifts have ended, to make sure the taxi driver kept his promise which he didnt. They managed to collect the money from the driver and they booked and kept us company outside until we got in the taxi safely (two taxis). The taxis were even already paid for by their money.
I've personally been traveling around the world and been to different hotels, before Azerbaijan I was traveling from Saudia and Turkey. But never ever have I met such a wonderful hotel manager and staffs. They didn't abandon humanity in their work and service.
They all speak good english esp' Elnur so he could accomodate our concerns with the taxi driver.
They tried so hard for us not to feel bad because we got scammed in their country (there's always one everywhere I suppose).
For the hotel itself, the room was amazing. It's big, modern, complete with amenities, super clean, the bed was super comfortable with a double blanket and the housekeeping was also wonderful.
The room rate is super cheap.
Just amazing.
I am forever grateful to them. We liked everything ♡
- Subghat (10/5): Everything was amazing the stay was great, the staff was very friendly, especially Elnur who was very active and support - Excellent new property
- Madajoy (10/5): Exceptional - Absolutely everything. Welcoming and professional petsonnel, delicious breakfasts, and cozy, comfy and clean rooms
- Darsh (10/5): Exceptional - Thanks to Tural, very good hospitality. Recommed for everyone. Wonderful property and very nice staff and location. 10 stars
- Manish (10/5): Excellent location and excellent Staff. - Ideally located. Check in and checkout was smooth. Special mention of Elmira at the reception who was kind enough to allow us a late checkout on 4th Feb.
- Alteneiji (10/5): Exceptional - Almost every thing, specifically the receptionist they were amazing and very helpful “Elnur” was one of the best I had dealing with
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