Serenity Suites Istanbul Airport

Location: Basınekspres Yolu, Halkalı Girişi, Zeynebiye Cd.No:1 Halkalı-Küçükçekmece, Istanbul, tr

Star Rating: 8.4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Sauna
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Covered parking
• Garage
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Suite with City View

  This suite features a washing machine, tumble dryer and a seating area. Kitchen equipped with kitchenware is available. Balcony and the city view are also offered. This suit has 1 bedroom and 1 living room. There is a shuttle service to shopping malls at certain times in the day.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Free gym access

• Family Suite

  Guests will have a special experience as this family room features a sauna. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned family room offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Free gym access

Guest Reviews

• Dany (10/5): -
• Admir (10/5): -
• Odi Ekra Juniors (8/5): - Le personnel est accueillant Le wifi au 10ème étage qui n'était pas bon du tout. Des coupures intempestives du wifi également
• Bakhtiiar (8/5): Отлично - Все Лифт медленный
• neide (9/5): -
• Oleksandr (8/5): -
• Bakhtiiar (10/5): -
• wsal (9/5): - الفندق نظيف والمكان مريح جدا المشكله كانت في اللغه لايوجد شخص نفهم الجميع يتكلم بتركي لغتي التركيه كانت بسيطه جدا
• Ася Иванова (9/5): -
• Dany (10/5): -
• Dany (10/5): -
• Alina (10/5): -
• Anas (7/5): - Personal nett Parkservice kein Klima im Schlafzimmer Sofa in Wohnzimmer kaputt Schwimmbad salzig , Spa-Frau war unfreundlich, spricht respektlos
• Guest (5/5): -
• ESAM (10/5): - الشقة جميلة ونظيفة . طاقم العمل ودود ومتعاون
• Mohamad (10/5): -
• samira (8/5): -
• Viktor (10/5): -
• Mehrdad (7/5): Good - I booked the room for another week after staying for 7 nights. It was a spacious place, and they cleaned the room everyday, it was great in that area! The staff were SUPER friendly and helpful; we loved their people. The coffee was nice :) I'm a freelancer and Internet is a vital part of my living. The hotel's internet was super unreliable, very unstable, and barely went above 2-3 Mbps. That means you could send a WhatsApp message to arrive within 4-5 minutes. That was a huge bummer for me. and guess what, I'm a video editor and I work with GIGABYTES of media. I had to pay over $200 for the Turkcell internet and used my phone as a hotspot. The second problem was the water heater in the shower. It was like playing roulette, for one second it was warm and nice; then it was cold and annoying; then it was hot like hell. This instability of water temperature caused the both of us to get sick twice.
• Shukri (10/5): Exceptional - Perfect Stafff
• Ali (7/5): Good -
• Ayse (10/5): Exceptional - Its perfect for family stays, no need to squeeze in one bedroom hotels, here you have your own kitchen, washing machine etc so its 100 times better than hotel stay with hotel comfort everyday cleaning and dity up service is there, you can rent your car and everyday staff park it to the basement for you, perfect location, trully recommended!!
• Tahir (8/5): Lovely place with stunning view - Beautiful room and layout Extremely comfy bed Excellent housekeeping - very attentive Beautiful balcony view Good size kitchen and fridge area - practical I got it discounted so great value All the staff were friendly and polite, especially night staff was genuinely friendly Nice clean pool, also brilliant to see a women’s only session twice a week The shower was terrible - the pressure was awful and the temp was either too hot or cold WiFi was terrible, literally unusable in room Washing machine was old and make our clothes smell The valet service was slow even if we called 15mins in advance Some of the staff were overly pushy for tips in their mannerisms Weird rule for swimming forcing us to buy shower caps for baby when literally no one was using the pool
• Majed (10/5): Exceptional -
• Sebastian (10/5): Exceptional -
• Sedina (10/5): Exceptional -
• Jenym (10/5): We extended our stay with 1 day - It has to be measured according to the offered class.
• Jenym (10/5): Very balanced place to stay! - Actually Serenity Suits deserves higher score than the actual. It has to be measured according to the offered class. To start with that all descriptions and pictures demonstrated the actual situation, this is not a lux, but it was never claimed to be offered. When you visit the city for medical reason, and if you need to stay more in the room, indeed the size is important. For our purposes the location was very convenient, max 10 min by taxi or shuttle to hospital. The staff is very helpful and friendly - front desk and chamber ladies. Every day we had cleaning and towel changed. We liked also the room service and the food itself. No issues with communication. Parking lot in internal garage was great solution for us and we did not bother to use the car in heavy city traffic. Internet was also good. The noise insulation works and we have not been bothered by external noises. For whom it is interesting - on our small street about 300 m north, there is a good pharmacy store with helpful personnel - if you do not find something, they can order for you for same or next day. But there like 5-6 more pharmacies around - up to Fatih street. And we extended the initial 8 nights with one more to leave by car the city traffic on Sunday. It was a good decision. We have not tried fitness and spa. The only issue we had was with the air conditioner, it was not fixed during our stay, the staff proposed to change the room, but as the weather changed to cool next days, we decided not to do the effort :). The kitchen absorbator was not working, or not connected, but we did not use it.
• Kazaure (1/5): Bad -
• Anar (9/5): Superb -
• Horvat (3/5): Not good - Staff was very polite The stay was disappointing and not worth the money. The rooms we stayed in were in poor condition—there was a broken sofa with stains, torn and dirty curtains, and a leaking shower with rust in the bathrooms. The kitchen sink was in desperate need of renovation, and the balcony door handle fell apart with the slightest touch. Gym is dirty and equipment old, most of it not working. Additionally, this is not a peaceful location; the hotel is situated right on a busy main street, with constant, loud traffic disrupting any chance of relaxation. The staff was polite and apologetic when we raised concerns about the rooms, and the cleaning ladies were very kind. All in all, would not return.
• L*chi**v (9/5): Superb -
• L*chi**v (9/5): Superb -
• Veselina (10/5): Exceptional -
• Radostin (6/5): Pleasant -
• David (10/5): Over all I was happy with the stay, but I think you should look at food options for your guests - I like the kindness of the staff and always willing to help. I like having a cleaner for my apartment everyday. I like that you had everything I needed for my two week stay. The WiFi connection wasn’t great in my apartment it kept disconnecting while I was trying to work. I did get very frustrated with it at times. The food options for your guests was very limited, not many options for vegetarians like myself. Also the breakfast options are very limited.
• Andrei (1/5): Bad -
• Aisa (10/5): Exceptional -
• Uday (10/5): Exceptional - Very helpful staff Nothing
• Hesham (9/5): Highly recommend, excellent pool, - Very nice and clean hotel and all the staff are great especially the reception staff The location is a little far away but that's not a problem.
• Xhensila (10/5): The suites are well equipped with all the neccessary to feel like home: kithchen equipment, stove, washing machine, dish - We have been there several times and we are very satisfied with the facilities, the cleaning and the behavior of the staff. The staff is very nice and helpful, id like to thank them for helping my father who was in wheelchair. Nothing
• George (10/5): Exceptional - Excellent experience and very friendly staff members 👍
• Tyler (10/5): Wonderful stay - They have underground parking garage, the room was spacious and very comfortable. N/A
• Haidar (9/5): Superb -
• Zaur (9/5): Superb - We stayed at Serenity Suites in Istanbul and everything was great. Our room was very clean, and they cleaned it every day. The staff was really polite and always helped us. We loved our family room, it was big and comfortable. We definitely recommend this hotel. Nothing
• Pz (8/5): Very good -
• Yusuf (7/5): Good -
• Oriette (7/5): Good - The suite and kitchenette size The easy access to public transportation The neighborhood had a plemty of groceries and pharmacies, The property was not far from malls like mall of Istanbul, and outlet malls like 212, Starcity, and Venezia malls. The bathroom was so small The shower was not strong. Showering was not convenient.. The gym equipment was not working, broken. The gym needs complete renovation.
• Chris (6/5): Disappointing, would not return. - Staff were friendly & helpful. The location of the hotel was not great, we booked it to attend the Champions League final as its relatively close to the Ataturk Olympic stadium, however its still a taxi ride away & not close to anything else, its definately not in a tourist part of the city. The location meant that we had to get taxi's everywhere & at least half of them try to rip you off. There is no bar at the hotel & nowhere local to purchase a drink (other than water) so be warned if you want to relax with a nice bottle of vino etc. There is a restaurant directly opposite the hotel which was acceptable, but this also does not serve alcohol. Breakfast in the hotel was circa £10.00 & very basic, bread rolls served in small plastic bags etc. Not sure if it was the hotel capitalising on the Champions League final or Booking.Com but the price we paid for 3 nights for 3 people was scandalous, over 3x what it normally is.
• Luan (10/5): Exceptional -
• Vesna (8/5): Very good - Personal ....
• Celik (7/5): Good -
• O (10/5): Exceptional -
• Petrescu (9/5): Superb -
• Kassim (8/5): Very good - It's clean and acceptable for price and the staff is very good The staff very good and kindly
• Jenine (10/5): Exceptional - good value for money, clean and neat with excellent and accommodating staff. the location. it’s very far from all main attractions and the metro and with the traffic in istanbul it’s a nightmare to get around.
• Kadir (10/5): Exceptional - Best comfortable rooms in istanbul. Best hotel for business travellers. The staff are very courteous, friendly and helpful There was nothing to dislike
• Boladale (10/5): Excellent Service at the Hotel. We enjoyed our stay. - The suites were clean and cleaning lady P was quite helpful and cleaned the suite every single day of our stay, changed bedsheet, Towels new slippers and shower gels and shampoo etc. The hotel staff were helpful and quick to respond to any questions about the hotel or istanbul. We loved the suite because it was also well equipped kitchen unit, washing machine excelllent workibg fridge freezer. We cant fault any of their service. We all enjoyed our stay as a family. Breakfast was also marvellous. 👌.
• Abdullah (6/5): definitely i will stay in this hotel if my remarks taken into consideration and fixed - reception always their and welling to help and quick ,fully equipped kitchen service room provides you with water and toilet tissues daily. room lights, tv cable give you the option for turkey channels for noy and no receiver to give you the option for nilesat and arabsat. electric wires and pipes seen in the ceiling . shower handle lose and weak water in bath room in general. continues bang noise heard even in the night though it stopped last 2days. balcony partition between 2 flats. other wise everything is ok.
• Mariana (10/5): Exceptional -
• Moim (10/5): Exceptional - we stayed at 12th floor, and liked the room - great value for money! staffs are friendly & kind.
• Tahereh (9/5): Superb -
• Ася (10/5): Exceptional - We are staying at this hotel for the second time. The first time we were only with my husband, and now - the whole family. The staff is extremely responsive. The location is good. The hotel has private parking. The breakfast is plentiful and delicious. The rooms are large and spacious. I recommend Serenity Hotel!
• Abdullah (7/5): Good -
• Kane (6/5): Pleasant -
• Vulnet (6/5): Pleasant -
• Tabassum (9/5): Overall we loved our stay - Breakfast should have been more variety as it was the same everyday Too many less days of women only day swimming
• Kais (10/5): Exceptional - Staff are very nice, location is good but far from metro, you need to have a car or ask for taxi, it is very close to 212 mall and mall of Istanbul, breakfast is almost the same plate everyday but in general i enjoyed with my family our stay for 7 days, i will come back for sure once be in Istanbul, i would like to thank everyone in the hotel who makes our stay very nice
• Mujtaba (10/5): Exceptional -
• Leena (8/5): Very good - The staff was very good . And it's food for long stay
• Yaser (9/5): Superb -
• Khaled (3/5): Poor -

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