ONOMO Hotel Johannesburg Sandton

Location: 135 West Street, Nelson Mandela Square, Sandton, Johannesburg, za

Star Rating: 8.1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shuttle service (additional charge)
• Kid meals
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Art gallery on site
• Covered parking
• Secured parking
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Luxury Room

  This double room has a tea/coffee maker.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Standard Single Room

  This air-conditioned single room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Standard Queen Room

  This modern and air-conditioned double room features mood lighting, a flat-screen smart TV with satellite channels, a luggage rack and a work desk. The bathroom is fitted with a shower.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Standard Executive Room

  This double room has a tea/coffee maker and satellite TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

• Standard Single Room

  The hotel is currently under renovation, we apologies for any inconvenience caused. Rooms are 14 square metres.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Satellite channels

• Standard Express Room

  The hotel is currently under renovation, we apologies for any inconvenience caused. This double room features a tea/coffee maker.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Satellite channels

• Standard Twin Room

  This double room features a satellite TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Key card access

Guest Reviews

• Selebaleng Ernest (3/5): The bathing/showering gave me a bad experience - Location is best The shower rose was not working properly
• Valéria (10/5): -
• Ahmed (10/5): - Convenient, clean. Reception staff are exceptional N/A
• Velizar (1/5): NEVER STAY AT ONOMO HOTEL!!! - NEVER STAY AT ONOMO HOTEL!!! Me and my girlfriend where made to walk with the big suitcases after our Uber car, so we can load it at the next street. This was because the taxi driver, who is working with the hotel closed many times the trunk door of the Uber car, after I opened it several times to put our suitcases. The security guy, who is working in the hotel pointed us the place, to where we have to walk with our heavy suitcases. In my opinion this is because the hotel charges 600 ZAR for an airport transfer, but the Uber costs only 300 ZAR. I have traveled 109 countries around the world, and never experienced a situation, where I can't be picked up from the entrance door of the hotel, because the security doesn't allow. So disappointed!
• Tichaona (10/5): -
• Adil (8/5): -
• Tichaona (10/5): -
• Jochen (4/5): - Nice affordable business hotel right by Nelson Mandela Square with all its fine restaurants, 5star hotels and super shopping! Good comfy rooms, good breakfast. Friendly and helpful staff. Safe to go out, even at night (well, not necessarily beyond N.M.Square...). I would normally rate my stay 8 (or even 9), but I can't, as long as they do not make their reservation system safe! The following is not an issue of this hotel but is related to the Onomo hotel group! One or two days after I made our reservation and completed the payment via booking (using my computer rather than phone) I received the classic phishing message on whatsapp asking me to "verify the payment". Of course I reported this to booking, but I also reported it to the Onomo reservation center. Their only reaction to my message was an automated standard (AI-?) message not to respond to the phishing attempt. I hope somebody there will act accordingly, and I hope they better protect their reservation system.
• Karen (10/5): - Ótima hospedagem. Extremamente bem localizado, literalmente só atravessar a rua para acessar a Nelson Mandela Square e Sandton Mall. Quartos limpos e confortáveis. Funcionários atenciosos.
• Wendy (8/5): Descent hotel in good location - Quiet room in good location. Safe. Clean. Excellent breakfast. Fast internet. No gym available.
• Raymond (8/5): -
• Bradley (9/5): - The staff were all very friendly, everything was clean, great location
• ABBEY (8/5): -
• Vivienne (6/5): - The location is amazing, central to many places; the staff friendly and accommodating. Limited breakfast options but the food was lovely My bathroom had a foul smell.. and they did not change my towel. The rooms are a little small but good enough for a quick in and out trip.
• Tania (9/5): excelente custo benefício - Café da manhã é excelente, porém demoram muito para repor os itens no buffet. Se você chega recém abastecido tudo bem; se chega e as comidas estão acabando demora muito para ter alimentos novos. apenas a reposição do café da manhã.
• Masingita Thomas (10/5): -
• joanara hanny (9/5): -
• Luiz (9/5): - Sala de estar aconchegante e o café da manhã muito bom e ao lado de uma bela praça cheia de obras de arte Nada me desagradou.
• Sean (7/5): - Proximity to mall The facilities in the room not worth the price, no proper lighting
• Mahdi (10/5): -
• Leonildo Honwana (10/5): -
• Uwumboraki (8/5): -
• Fleur (8/5): Bien et agréable - Son emplacement Beaucoup de bruit dans les couloirs.
• Barbara (9/5): Melhor localização! - A localização é perfeita, 3 minutos da estação e do lado do shopping (só atravessar a rua). O quarto é limpo, a cama confortável e o chuveiro tem uma pressão ótima! Me hospedaria novamente. O quarto é bem pequeno, não achei um problema por estar só e com pouca coisa.
• Thiago (10/5): Fantástico - A localização e o ponto forte, bem ao lado da Nelson Mandela Square e do shopping, com tudo bem ao lado. Os quartos era confortáveis, as camas também e o chuveiro tinha muita água e de fácil controle da temperatura. Ponto positivo também para o café da manhã, com muitas opções e de qualidade
• Siphokazi (1/5): Frankly, nothing about this stay was satisfactory. DISSAPOINTING - Frankly, nothing about this stay was satisfactory, and I regret having spent my money on this establishment. The service was deeply disappointing. The staff were not friendly in the slightest and became visibly irritated when I requested to be moved from a room that smelled unpleasant due to the shower drain and had a faulty air conditioner that blew only cold air. I was then moved to an inferior room and handed a remote control that was not compatible with the air conditioner, meaning we were unable to regulate the temperature at all. Overall, it was a thoroughly regrettable and uncomfortable stay. Frankly, nothing about this stay was satisfactory, and I regret having spent my money on this establishment. The service was deeply disappointing. The staff were not friendly in the slightest and became visibly irritated when I requested to be moved from a room that smelled unpleasant due to the shower drain and had a faulty air conditioner that blew only cold air. I was then moved to an inferior room and handed a remote control that was not compatible with the air conditioner, meaning we were unable to regulate the temperature at all. Overall, it was a thoroughly regrettable and uncomfortable stay.
• Isabelle (1/5): Un désastre, aucune sécurité - Rien, car les désagréments l’emportent sur tous les éléments positifs. Des individus déguisés en agents de sécurité m'ont volé ma carte de crédit à la sortie de l'hôtel, juste devant le personnel de l'hôtel, des agressions multiples par les chauffeurs de taxi environnants lorsque l'on prend un Bolt ou un Uber. Il ne faudra pas compter sur le personnel pour vous défendre; mon lit qui bouge tout seul pendant les relations intimes des voisins, un déjeuner sélectionné parmi les options au check-in, mais, arrivé à l'hôtel, le personnel n'a aucune idée de cette option, un des gardiens de l'hôtel qui me propose d'entrer seule dans l'ascenseur avec lui pour répondre à mes doléances sur la sécurité.
• KUGBLENU (10/5): Excellent - Right from the staff to the environment, everything was exceptional🤩🤩 I love everything
• David (10/5): - A Localização é muita boa da para chegar de airport em tipo 15 ou 20 minutos de trem tem um shopping ao lado do hotel que tem muitas restaurantes legais e um hard rock café também os funcionários do recepção são bem legais e simpáticos também Com certeza vale pena fica uma ou duas noites
• coachkeith (9/5): 1 night at Sandton Square - Great location friendly helpful staff good breakfast and a great price for the location.
• Carolina (10/5): Amazing! -
• Charles (6/5): I would stay there again - Location Air con was not working although got another room
• Gokhan Feridun (7/5): -
• Evaristo (10/5): -
• Guillaume (8/5): -
• Manhar (7/5): -
• Eribech (10/5): - Tudo foi perfeito e o café da manhã é maravilhoso. Gostei de tudo
• Ngema (6/5): Just ok - Dining area, breakfast and location of the hotel is amazing The rooms are quite small and there’s is no closet or something functional to put your luggage on
• Renata (10/5): -
• Dirce (9/5): nono - location I arrived for breakfast at 8:30 and a number of items were missing and had not been replenished: fruit, cheese, ham, among others
• Luciane (9/5): - Localização excelente, chuveiro ótimo, funcionários gentis. Café da manhã muito bom.
• Zeunabou (7/5): -
• Shawn (10/5): -
• Dominique (8/5): Muito boa - Muito bem localizado, ao lado do Sandton City que é um grande shopping Mall com diversos restaurantes no Mandela Square e, claro, tem a praça de alimentação. Desta forma foi muito fácil no quesito alimentação. O café da manhã é muito bem servido, tem alimentos básicos como pães, ovos, frutas e frios. O horário do café também é bem extenso e é possível pedir café da manhã embalado para viagem caso precise sair antes do horário de início. O quarto é pequeno, mas tem o necessário. Cama, travesseiro e chuveiro muito bons. O banho foi realmente excelente. Água tratada na torneira. O staff muito prestativo e educado. Fácil de pegar Uber Senti falta do frigobar no quarto
• Dominique (8/5): Muit boa - Voltamos pro mesmo hotel devido a praticidade e boa localização. Bairro tranquilo e bom de caminhar. Ele é meio comercial/centro financeiro. Quarto confortável, silencioso, com ar condicionado e chuveiro excelente
• Carlos (7/5): - The room was slightly better than the ones I used before. I choose this Hotel twice a year for its location and conveniences associated within the area. Cleaning standard could be improved specially the corridors where rooms are located. I'm referring the carpets!
• Venessa (8/5): -
• Pinheiro (10/5): - Todos muito prestativos e educados. Muito próximo ao lado da Mandela Square, na verdade do outro lado da rua. Local seguro e muito bonito da cidade Gostei de tudo.
• Tadiwanashe (10/5): -
• Daniel (6/5): -
• Silvia (7/5): Confortável - Localização Pequeno almoço
• Mariia (8/5): It was great: location, good breakfast, service, clean and comfortable. - Great location, just opposite Nelson Mandela square, next to Guatrain. Great service, people were nice and accommodating. Room was a bit small.
• Lorisa (8/5): -
• Emanuel Rolando Joao Fani (9/5): - Localização…
• Tlotlo (8/5): -
• Maarasi (5/5): -
• Remane (10/5): -
• KASSIM (9/5): - La propreté, et l’emplacement par rapport aux centres commerciaux Ras
• Hugo (9/5): - Localização muito boa Café da manhã muito simples
• Michael Mukasa (8/5): -
• Graciele (9/5): -
• Alfredo (8/5): - A localização e café da manhã. A falta de frigobar e o atendimento na recepção.
• Mariko (7/5): -
• Thompson (8/5): -
• Leandro (7/5): Caro, mas em um bairro nobre - Boas instalações (ar, luzes, chuveiro, não tinha frigobar). A água da torneira é potável. Café da manhã muito bom. 870 rands por noite (quarto de solteiro, em março/26). Fica em uma região muito boa para turistas: Sandton, região nobre e ao lado do Mandela Square, onde tem um shopping e restaurantes (caros). Perto da estação "Gautrain Sandton", 200m, onde pega o trem para o aeroporto OR Tambo, demora 15min. Ridículo o horário de checkout: 10:00h!
• Irene Connelly (8/5): Outstanding Location - Great location- literally metres from Nelson Mandela Square and 5 minutes walk from Sandton Guatrain station. Staff are helpful and friendly. Affordable- great value for money. Noise from Hard Rock Cafe on Saturday night kept me awake until 2am 😞 The reception person didn't respond to whatsapp - the method they choose fir communication - until it was way too late. The safe in my room wasn't working- should've been checked before my room was allocated.
• Malumbo (9/5): Pleasant stay . - Location The rooms are small
• Trisia (8/5): -
• Emanuel Rolando Joao Fani (10/5): -
• Henrique (9/5): -
• Michael Mukasa (7/5): -
• Jillian (9/5): -
• Nagia (5/5): -
• Siphokazi (10/5): -
• Omar (10/5): -
• Deize (10/5): Espetacular - Quarto confortável e um chuveiro maravilhoso! Café da manhã excelente, a localização é perfeita, simplesmente quase dentro do Nelson Mandela square, que facilitava muito por estar cercado dos melhores restaurantes e do shopping. Recomendo e voltaria com certeza nesse hotel na próxima vez.
• Michelle (7/5): -
• Michael (10/5): -
• Odirile (9/5): -
• MAKIRI MANASE FREDRICK (8/5): Enyoyable - Breakfast was good except coffee and tea was treated differently Location is very convenient to various places for having good times and shopping Laundry service are delayed
• Rui Jorge Dos Santos (9/5): -
• Guest (7/5): -
• NOUGBODOHOUE (10/5): - Good Good
• Bantsi (6/5): It was fair - The location of the hotel Lack of certain amenities in the room like a fridge, the breakfast was very limited and didn’t cater for the people there for the breakfast, the food kept running out and we had to wait long for food to be replenished
• Vinolia (9/5): -
• Georges (10/5): -
• Cansu (9/5): -
• Lina (5/5): -
• Muhammed (9/5): It was a good experience - The cleanliness of the rooms Breakfast
• anesu (10/5): -
• Bone (7/5): - I liked how close it was to the mall and other locations The rooms dont have a fridge or smart TV, the TV only has 15 channels which aren't really ideal.
• Aobakwe (10/5): -
• Guest (8/5): -
• Alex Gilbert (9/5): I had a lovely stay at the hotel and would definitely come back. - The location was very easy to get too and the staff were extremely helpful. The only problem was that Ubers/cabs weren't allowed to pick us up in front of the hotel or at the entrance. The distance from the hotel to the pick up spot was a bit of a distance away. The cabs across the street were hostile towards ubers coming to pick up guests at the hotel.
• Violet (9/5): -
• Cornelis (8/5): Good value for money. - The hotel is excellently located just outside of Nelson Mandela square. It is also very affordable so overall excellent value for money. Breakfast was crowded and was quite often empty. We were told that staff would not refill breakfast after 9.30am so please be early. The hotel also has this weird rule that Uber and Bolt pickups are not allowed. According to the notice in the elevator this is for guest "convenience and safety". The impact of this is that you have to walk 200 meters to get into your taxi. Is that convenient and safe for guests? The metered taxis in the area are also quite aggressive.
• Fabio (7/5): ATENDEU AS EXPECTATIVAS - CAFE DA MANHA COM CERTEZA. LOCALIZADO AO LADO DE UM SHIPPING MUITO GRANDE E COM VARIAS OPÇÕES DE REFEIÇÃO. O HORARIO DE FUNCIONAMENTO DO SHOPPING É DIFERENTE DO NOSSO, FECHA MUITO CEDO. QUARTO FICA NUMA QUINA E A PORTA DE ENTRADA NÃO ABRE TOTALMENTE, DIFICIL SE ACOSTUMAR COM TAL LIMITAÇÃO. DENTRO O QUARTO É ESPAÇOSO APESAR DAS PAREDES NÃO SEREM PARALELAS.
• Fernanda (8/5): Ótima opção pelo custo-benefício e localização, mas com ressalva em relação ao barulho. - Localização excelente, em frente à Nelson Mandela Square, café da manhã variado e bem servido, ambiente agradável, equipe simpática e chuveiro com ótima pressão. Isolamento acústico ruim, dá pra ouvir bastante barulho da rua e dos corredores.
• Fred (8/5): -
• Stancy Davison (6/5): - Good location Room a bit small for a standard luxury room

Photos