Mercure Hotel Düsseldorf Zentrum

Location: Roßstr. 61, Düsseldorf, de

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Allergy-free room
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Twin Room

  Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Single Room

  Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. This single room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Classic Double Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Privilege Double Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Silke (9/5): - Sehr sehr nettes Personal und eine gute Lage.
• Khieng (Ken) (9/5): Clean, friendly stuff. very good breakfast. - friendly stuff. space is a little small.
• Keshava Murthy (9/5): -
• ABDELGHANI (7/5): - bonjour, la chambre est tres petite par rapport au prix qu 'on a payé ,la couverture est tres petite aussi le nettoyage de la chambre est mal fait , les agents d'entretient ne debarrase ni les bouteilles vides ni les les verres (j'ai preparré une infusion et le verre est rester la sale pendans deux jours!) utilisés ni la poubelle ! l'emplacement est correcte . Il faut ameliorer le nettoyage et fournir une couette plus dans la taille adjulte . les portes font beaucoup de bruit je me reviellais a chaque fois que quelqu'un ouvre sa port !!! J'avais l'impression qu'on ouvrait la mienne !
• Uta (8/5): -
• Tomasz (8/5): -
• Ursolov (10/5): Супер - Недалеко от центра. Не 3 , а все 5 звезд можно смело давать. Сервис отличный, наш ребенок повредил ногу , на ресепшене заметили это сразу и предложили приложить холодное. Соотношение цены и качества 10/10
• Gabriele (10/5): Really beautiful hotel with a great positioning - Really beautiful hotel with a great positioning U have supermarket a restaurant really closed! Nothing, everything was great, i missed the fridge but it was so cold that i put my beverage outside the window lol
• Claudia (5/5): -
• Zakaria (7/5): bon pour un court sejour - Calme et proximité du centre ville Le personnel de la reception proche des commodités ( restaurants , supermarchés , parc etc ..) Le café avoisinant ( costa ) est top horaire du ménage aléatoires sans prévenir ... On a demandé de nouvelles serviettes , on s'est fait engueuler par la dame de ménage parce qu'on a pas laissé les anciennes serviettes sur le sol .. jamais vu ça lol
• Maximilian (7/5): Sehr gute, komfortable und preiswerte Übernachtungsmöglichkeit - Frühstück
• Maximilian (7/5): war gut, gerne wieder - Frühstück
• Mohamed Mehdi (8/5): -
• Juergen (8/5): -
• Giulia (9/5): Hotel in ottima posizione - Ottima posizione, staff gentile e hotel pulito. Veramente comodo per aeroporto e centro, e collocato in un quartiere rispettabile e sicuro. Ho trovato il prezzo un po' alto per il servizio offerto. La colazione era buona, ma non giustificava il prezzo pagato.
• Gunnar (8/5): -
• ralf (9/5): -
• Regina (9/5): - Zentral, preisgünstig -
• Ammar (8/5): -
• Cristina (8/5): -
• Andy (9/5): - Nettes Personal und sehr zentral.
• Mehmet (7/5): - Location, staff, breakfast Size of room
• Sila (9/5): -
• Annemarie (8/5): Wir kommen wieder. - Das Frühstücksbuffet ist vielfältig und hält für alle Geschmäcker etwas vor. Egal zu welcher Uhrzeit ist alles vorrätig oder wird nachgelegt. Individuelle Wünsche werden erfüllt. ./.
• Nathalie (8/5): -
• Ibrahim (8/5): Iyi - Konumu
• Gloria (2/5): -
• MASATAKA (9/5): -
• christina (9/5): War alles super für einen kurzen Aufenthalt - Es war fussläufig von meinem Job entfernt. Personal war super nett. Das Zimmer war sehr sauber Ist vielleicht vom Einrichtungsstiel ein bisschen ‘altbacken’ aber das hat mich eigentlich nicht so gestört.
• Jürgen (7/5): -
• Galina (4/5): - We have stayed at this hotel before, but this time we were disappointed. The rooms and common areas were not clean, the breakfast was quite poor for the price we paid, and the staff’s attitude was rude and unprofessional.
• Katja (8/5): Super Hotel für kurzen geschäftlichen Aufenthalt in Düsseldorf - Unglaublich freundliches Personal, tolles Frühstück Parkmöglichkeiten
• Niels (8/5): -
• Christian (8/5): -
• Pierre-Yves (3/5): pas à la hauteur d'un Mercure - Personnel d'accueil gentil et serviable. Ascenseur en panne et chambre au 5eme étage, salle de bain sale, hotel vieux et mal entretenu, parking sous terrain très petit et étroit. Personnel du petit déjeuner peu aimable.
• Christopher (8/5): -
• Tony (7/5): -
• Zakariyae (9/5): -
• Dragan (9/5): - Hab kein Frühstück gebucht. ALles ok.
• Taner (7/5): Von Lokation her sehr gut und während Messe Zeit bezahlbare Preis. - Mitarbeiter, Sauberkeit
• Olha (5/5): -
• Andreas (7/5): -
• Romans (7/5): -
• Qaseem (8/5): -
• Kevin (9/5): -
• Gregory (6/5): -
• Attila (9/5): -
• Saverio (7/5): -
• Hildebrand (10/5): - Cafe da manha fantástico
• Hildebrand (10/5): - Limpeza e atendimento. Lógico o café da manhã!
• Savio (9/5): - The staff at the reception were very helpful and good.
• Filip (7/5): -
• Andrew (8/5): - Location was great, central to airport, Messe and downtown and 4 blocks from the tram. Wonderful breakfast and very hospitable staff. Shower did not drakn
• Oliver (8/5): -
• Hélène (8/5): - Accueil très chaleureux, personnel très prévenant. Hotel impeccable par ailleurs. Bouilloire pour thé/tisane appréciable également.
• Samir (9/5): -
• Veselin (10/5): -
• Katrin (4/5): -
• Sadi Bulent (8/5): - breakfast The room was small
• Matthias (8/5): -
• Serdar (5/5): - VERY COLD
• Simonds (8/5): -
• Jacqui (10/5): Great Stay with Friendly Staff and a great breakfast selection -
• Thomas (8/5): - Very nice and practical hotel wiht a perfect position to reach the fair. There is no special services like sport room or spa and restuaration but for the rest it is perfect.
• Thomas (8/5): -
• Riccardo (5/5): - Posizione, Colazione, letti comodi Camere doppie lato strada, finestre poco isolanti, si sente ogni rumore dalla strada (ambulanze, moto, camion, allarmi). Ventilazione del bagno molto rumorosa, rimane attiva per molto tempo. Alcuni pulsanti delle luci in camera non funzionanti.
• Laura-Celine (10/5): -
• Melanie (4/5): Schlechte Zimmer - Das Frühstück war ausreichend und gut- zumindest für diesen Preis kann man nicht meckern. Gefallen hat mir das Zimmer überhaupt gar nicht. Es war als Doppelzimmer gebucht und mit einem, sehr kleinen Bett ausgestattet. Die 2. Person musste über den unteren Betteil einsteigen, weil seitlich ein Stuhl und ein Tisch zwischen Bett und Fenster eingestellt wurde. Es gab keinen anderen Platz im Zimmer, diese Möbel wegzustellen, weil der Raum zu winzig war. Ich erwarte sicherlich kein Loft aber ein bequemes Bett, welches für 2 Personen breit genug ist und in das man gewöhnlich einsteigen kann, habe ich bei einer Doppelzimmerbuchung erwartet. Dies war eine Besenkammer. Ein mercure-Hotel werde ich aus Sorge vor einer "bösen" Überraschung nicht mehr buchen und auch nicht empfehlen.
• Eva (7/5): -
• Michael (9/5): -
• Jackson (10/5): Estadia muito boa - Reservei para duas pessoas no Booking , mas a reserva só apareceu para uma pessoa, e lá no hotel tive que pagar a mais para a segunda pessoa O atendimento para resolver um problema de controle remoto da TV custou uma semana para resolver e só por causa de minha intervenção.
• Pedro (8/5): -
• A (8/5): Giusto rapporto qualità prezzo - Tutto il resto mi è piaciuto Colazione un po’ povera ma per il prezzo pagato sono comunque soddisfatta. La stanza era un po impolverata ed essendo allergica all’acaro della polvere ho sofferto ogni sera al rientro
• Galyna (9/5): -
• Giuliana Nuzzo (7/5): -
• Susanne (8/5): funktional okay - Lage, freundliches und hilfsbereites Personal Dusche schwergängig, moderne Fernbedienung des TV kompliziert und nicht erfolgreich zu bedienen
• Anis (8/5): -
• sharon (7/5): Great for a city stopover - Good location Smell of smoke in the room Initially but they accommodated and moved us so was grateful for that
• Wasswa (10/5): Beautiful - Location
• Doris (8/5): -
• Tinca (10/5): - Extremely clean , quiet , practically everything , especially the younger blonde women was very helpfull and she acted really nice There is no such thing
• Beate (10/5): -
• Julia (8/5): - Gute Lage, nettes Personal, bequeme Betten. Es gab im Zimmer keine Möglichkeit die Jacken aufzuhängen.
• Michele Maria (6/5): -
• fatiha rowad (10/5): - De locatie was super wel een eindje lopen na de kerstmarkt. Kleine kamers. En helaas geen parkeerplaatsen bij het hotel. Maar hotel medewerker hielp ons goed bij de juiste parkeer garage te komen
• Marie (9/5): -
• Olivier (8/5): Qualité prix, c’est parfait - Rien à redire, l’hôtel est très correct par rapport au prix. Le seul petit défaut qu’il y avait c’est que le lavabo et la douche l’eau avait du mal à s’évacuer mais sans ça rien à redire tout était bien. J’ai tout aimé
• Degrendel (1/5): KL.........N weekend bedankt. - geen commentaar. Wat ons tegen viel was dat we bij de boeking het hotel in de mercure city geboekt hadden zoals in het verleden en dat je daar toe komt en ons gewoon doorsturen 4 kilometer verder naar het zentrum hotel omdat het zo gezegd een overboeking is, en waar er in totaal niks was. Voor naar de kerstmarkt te moesten we een taxi nemen zo wel heen als terug wat op een meer kost kwam voor iemand die gepensoneerd is. Wij bedanken jullie voor ons dit maal ons weekend naar de kl....n te helpen maar vergeten doen we niet de volgende maal.
• steven (10/5): -
• Thomas (8/5): Quiet stay for meeting attendance. - Very nice staff
• Taco (10/5): - De vriendelijkheid van het personeel. Het ontbijt was uitgebreid en lekker. De kamer was netjes en schoon Geen
• Torsten (4/5): -
• Christopher (10/5): -
• Klępka (10/5): -
• Jürgen (9/5): Das Hotel hat alle Erwartungen erfüllt. - Frühstück: Sehr gutes, schmackhaftes und breites Angebot. Sehr gute Lage. Sehr freundliches Personal.
• Christiane (7/5): Der Aufrnthalt war zufriedenstellend. - Freundliche Mittarbeiter Gute Lage. Mangel an Parkplätze Lautes Geräusch aus dem Bad.
• Christian (8/5): -
• Michael (6/5): -
• angelo (7/5): -
• Felix (6/5): -

Photos