Celeste Suites Vittorio Emanuele

Location: Via Carlo Alberto, 18, Rome, it

Star Rating: 7.1 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• 24-hour security
• Mobile app for room service
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Premium Apartment With Balcony

  This spacious apartment features 1 living room, 3 separate bedrooms and 4 bathrooms with a shower and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned apartment features a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 6 beds.

  Max Occupancy: 12 (12 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Queen Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Coffee machine
  • Linen
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Luxury Quadruple Room

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Coffee machine
  • Linen
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room With Balcony

  The double room offers air conditioning, a private entrance, a balcony with an inner courtyard view as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room With Private Bathroom

  Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The air-conditioned family room offers a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Coffee machine
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Jordan (7/5): -
• Mampassi Batina (3/5): - La chambre était belle Trop de code si je n'avais pas une personne avec une SIM de Rome cela devrait être très fatale,pour accéder à l'appartement,parfois il faut passer 30 min avant d'accéder à l'appartement et à la chambre
• Giulia (4/5): - Posizione e arredamento Buco nel muro della finestra coperto da un asciugamano, frigo spento, acqua freddissima..abbiamo fatto la doccia congelata!
• Aram (2/5): - Transport connections both metro and buses, also being near Termini train station. Negative 1. Difficult check-in and accsess to the property, all the doors except tha main on the streets are opened via celm phone which is very very uncomfortable: no phone - no accsess, no batrary - no accsess, no internet - no access. 2. Dirt dirt dirt, linen, bed, floor. Dust and stains of dirt on the floor, stains on towels, hair on left on the bed, dirty balcony, wet and dirty artifical carpet in the balcony. 3. NO HOT WATER. I had no water more than 24 hours after check in, the host did not solve the problem just advised to replug the gas water heater which was installed in balcony and did not start to work. Only the next day they wrote that a technician would come and see what's tha matter but next day put the plug in oposit position and only after that the heater started to work. In any case I informed about the host and asked the technician to visit any case as was not sure the problem had been solved finally or properly. After that I got no any responses from the host. 4. Three conditioners water heater and a pump with all their connections installed in the smallest balcony which make it almost anusable. 5. Wiev of the back yard (pics attached). 6. No second door for the shower cabin so water pours out onto bathroom floor. 7. No sound proof walls, everytime someone uses toilet or opens water you hear the sound of water or the pump. 8. Communication with the host: despite firstly it was OK but hence having issues and questuons it went wrong and I had no responses (screenshot attached).
• Rebecca (7/5): -
• Rossana (7/5): Great for one night stay no longer - Location Missing a space for clothes
• Anita (4/5): - Az elhelyezkedése jó. Ez egy lakás több szobával, nem külön apartman, így elég zajos. 1 hetet töltöttünk itt, ebből 3 napig nem volt egyáltalan meleg víz. A napi vendégváltás is zavaró. Az ajtók egy internetes oldalon lévő felülettel nyithatóak, amin a foglalást követően inteztük a check-in-t. Ez nem mindig tölt be vagy frissít. A szállásadó több e-mailemre sem válaszolt.
• Stefano (8/5): - Posizione e pulizia
• Binh (2/5): -
• Guest (4/5): -
• Michael (10/5): Das Zimmer war toll, der Check-in Service sehr schlecht - Tolle Unterkunft zu einem Sonderangebotspreis. Danke. Habe noch nie so einen schlechten Service der Hotline beim Einchecken erlebt. Ich glaubte, ich schaffe es nicht, dass man mich einchecken würde.
• Irina (10/5): -
• Susana (7/5): - Se oía todo del resto de habitaciones y cada vez que alguien iba al baño.
• Yailyn De La Caridad (1/5): - Lo único bueno que tiene el apartamento si es que se puede llamar así , es la ubicación. Es una posada. Cuando llegamos resulta ser que el baño es compartido y esta fuera de la habitación y estaba sucio. El aire acondicionado no enfríaba. Y no nos pudimos bañar porque no había agua caliente 🤐. Y las ropa de cama tenía olor a polvo. No se fíen de la fotos porque al menos en mi experiencia, es una estafa.
• Marco (5/5): -
• NATSUMI (1/5): very frightening experience - A stranger suddenly entered the room using a passcode. When I inquired about it, I was told it was a staff member, but I don’t think a real staff member would be so startled by our presence and run away like that. To this day, I still don’t know who that person was. It was a very frightening experience. I felt a constant fear throughout my stay that another stranger might enter the room again. There was water in the cup in the washroom, hair on the floor, and the bath mat was damp, so I thought I had accidentally entered a room that someone else was already using. the lack of a refrigerator was a bit inconvenient.
• Oleg (10/5): Прекрасный номер - Прекрасный номер, очень понравилось наличие капсульной кофемашины в номере. 10-15 минут до Колизея. Номер уютный, кровать удобная, очень много подушек. Шторы Блекаут, можно было спать днём в самую жару. Для меня важен был Wi-Fi, он работал без нареканий Вид из окна - но это мелочь на фоне преимуществ. А ещё хотелось бы попросить положить в номере штопор, очень не хватило его
• Guest (10/5): -
• Iliana (8/5): -
• VITTORIO (8/5): - Posizione Gestione camera
• Fabiola (10/5): Dias perfeitos em Roma - Perto da estação termini! Muito bem localizada! Com tudo perto - farmácia, supermercado , transporte, restaurantes Sem vc não tiver internet você não consegue entrar ! Precisa para entrar no prédio e no apt! E o banheiro fica fora do quarto ! Mas não nos atrapalhou !
• Marco (7/5): Ottima potenzialità, ma ci vorrebbe più cura - La stanza era molto bella curata e grande. La posizione ottima. Il personale poco disponibile, la presa nel bagno rotta, la carta igienica sporca, il frigo non funzionava. L'ingresso in camera tramite applicazione non è il massimo.
• Kunal (8/5): - The location was easy to find and close to the station. Bed was comfortable and place was clean. Entering the place the first time was difficult. The app/internet based tap to open any door (of the building or of the apartment) didn't work. There was nobody answering the bell. I had to wait at mercy of people living in the building to let me in. Once I got in, I had access to the key and later owner provided me with a digital access code for the apartment door. Shower door needs fixing.
• Maria Cristina Rona (2/5): - Scam!!! Beware!!! Worst place to stay ever!!! I message the property before my flight because I read all the negative comments, no response. When we get there it took us 1 hour outside the heat to get inside the building with our luggages. When we enter the front door there are 5 more doors to unlock to reach our room. No front desk to help us. Nobody! When we reach out to the property about how to get inside our room no reply. When we got to our room there is no bathroom in our own room you have to get out the hallway and put on the code to enter the bathroom!!! It’s really a hassle! We wanted to move hotel but the property can’t give us our money back! The rooms codes are all the same and it’s not SAFE!!! No housekeeping our bedroom, bathroom is so nasty and dirty, no trash pick up, no clean shampoo/ body wash, conditioner and toilet paper available! We have to buy our own! There is a fight outside our room that we can hear in our first night. Very unsafe and nasty!!! I accidentally peed outside the bathroom door because I can’t put the right code for the door. Very inconvenient! Worst experience ever!!! No closet No bathrobes/ no fresh towels No housekeeping No toiletries, no toilet paper, shampoo/conditioner/ body wash etc. All rooms have same codes/ UNSAFE No front desk/ property unresponsive Unsafe there is a man knocking loud in the front door fighting outside our room late at night!!! Bathroom is outside our bedroom. Hard to get in and out of your room and building
• Albin (7/5): -
• Ilona (5/5): - die Lage Die Erreichbarkeit des Zimmers ab Haustür. Informationen waren nicht ausreichend. Funktionsfähigkeit trotz vorhandener Internetverbindung eingeschränkt. Für den ersten Zugang zum Zimmer war viel Zeit erforderlich. Video zur Erklärung war nicht abrufbar.
• Gabriela (7/5): - Good location and comfortable The "receptionist" was kind of rude. She asked for the taxes in an unkind way, even though I explained her that all taxes in the rest of Italy were paid by leaving them in the table or bed at the end of stay, she appeared to collect them in person very early.
• Peter (10/5): -
• Florent (7/5): -
• Nora (6/5): -
• spaccamondo (3/5): - la vicinanza alla stazione termini la porta di ingresso era guasta da tempo, il proprietario non ci ha avvisato creandoci problemi. dopo varie telefonate a vuoto e mail ci ha contattato dicendo che la chiave era nella cassetta della posta della pubblicità. l'appartamento l'ha diviso in 4/5 unità. il bagno era separato dalla stanza, da un letto matrimoniale e un divano letto ho trovato due divani letti. Con poca tutela della privacy con il codice di poca fantasia, 123456, si aprivano tutte le stanze accedendo cosi all'altrui camera di altri ospiti.
• Rhodora (10/5): I like the place, convenient - near Roma Termini and Metro. Clean and with air condition. I recommend the place even to - It’s clean, safe and convenient. On the first night, water supply stopped for no reason.
• Julia (5/5): W porządku na pobyt 2-3 dniowy, nie dłużej - Lokalizacja - około 10-15 min spacerem do Koloseum, 3 min od Bazyliki, w pobliżu liczne restauracje i kawiarnie, blisko stacja metra. Mimo, że pokój znajduje się w starej kamienicy to jest winda, dzięki czemu nie trzeba dźwigać bagaży na 4 piętro. Obsługa fatalna, kontaktowałam się z personelem obiektu w sprawie interwencji, ponieważ panie sprzątające codziennie wchodziły bez pukania do pokoju, aby wziąć mop do sprzątania, który zostawiały na naszym balkonie. Dodatkowo przy naszym pokoju zamontowane były prawdopodobnie bojlery do podgrzewania wody, które uruchamiały się za każdym razem, gdy ktoś korzystał z prysznica - nawet w środku nocy, powodując ogromny hałas. Ściany cienkie, słychać wszystko, co robią lokatorzy w pozostałych pokojach. Ściany wymagają odmalowania.
• Olivia (2/5): Do not stay here, I want a refund. - The bed was comfortable and the facilities were new. Check in was absolutely atrocious, the instructions are completely incorrect and absolutely anyone you ask will say the same. The power went out, there was no hot water, I got locked in my room, I got locked outside of my room multiple times, all guests are given the same access code to their bedrooms which is extremely unsafe, host was little to no help, the soap was curdling.
• Pardis (6/5): Wrong choice - Comfortable beds Interior design The location is not goog The building itself is sheety but i side the room is ok The self ccheck in process was awful The room was ready with delay Roo was not cleaned properly The staff and the owner both have rude and on hospitable behaviors I will not go there again and wont recommend it to any friends.
• Alvaro Angel (1/5): We never come back - My fiancée and I stayed at the apartment from June 22 to June 24, and the experience didnt live up to our expectations. We faced some issues that significantly affected our trip. I will list them below, from least to most serious: 1° There were not enough towels for two people. We asked for the one that was lacking and it was solved. 2° The Wi-Fi was not working properly, which caused access issues to the appartament. 3° On the afternoon and evening of June 23, there was no water at all and so we couldnt neither drink some water nor take a shower before leaving to have some dinner. 4° On the morning of June 24, there was no hot water, and the issue was not resolved in time. 5° Most seriously, on the afternoon of June 23, the contact person that received us the first day, entered our room without knocking, frightening my fiancée, who thought it was an intruder . This apartment was our home during our stay, and we believe it is not only disrespectful but possibly illegal for someone to enter without permission—especially while we were inside. This caused fear and discomfort.
• Marcus (10/5): -
• Louise (2/5): - Terrible Experience – Misrepresented and Possibly Fraudulent Listing – AVOID AT ALL COSTS What is advertised is absolutely not what you get. I believe this property may be operated by someone intentionally misleading travelers — taking payment in advance and then either making access difficult or impossible, or providing accommodations that are completely different from what’s shown. After considerable effort, we finally got into the property, only to be stuck in the elevator for 10 minutes. When we reached what was described as a "Luxury Double Room with Balcony and City View," we found: • A bed with no blanket or duvet • No mini fridge • No coffee maker • No soundproofing (we could clearly hear other tenants using the bathroom) • No king bed • No bathrobe • No “luxury,” pathetic “balcony”, and no city view It was a complete misrepresentation. I’ve included my own photos for comparison — they are nothing like what the host advertises. We arrived late (10:30 PM) and stayed one night only. The next morning, I messaged the host to inform them we were leaving due to the unacceptable conditions and requested a refund. I received no response. All subsequent attempts to contact the host/manager went unanswered This experience was deeply upsetting and a total waste of time and money. I will be filing a formal complaint with Hotels.com. My advice: DO NOT book this property. It is misleading at best, and fraudulent at worst.
• KIARA (1/5): Inseguridad total y cero atención. Evitad este lugar. - No pongo un 0 porque lo mínimo es un 1. Inseguridad total y cero atención. Evitad este lugar. Tuve una experiencia gravísima en este alojamiento. Mientras dormía, una persona completamente ajena entró en mi habitación porque le habían asignado exactamente la misma reserva que a mí. Tengo pruebas claras de lo ocurrido y ni el alojamiento ni el personal hicieron nada al respecto. Durante toda mi estancia intenté contactar con ellos sin obtener ninguna respuesta. Booking también trató de localizarles sin éxito. Lo más grave es que el alojamiento negó que el incidente ocurriera, a pesar de que tanto yo como la otra persona lo denunciamos y hay pruebas evidentes. No me cambié de lugar porque la única “solución” que me ofrecía Booking era que, a las 10 de la noche, buscara otro alojamiento en Roma con un presupuesto de solo 60 € más de lo que había pagado originalmente, teniendo en cuenta que yo había reservado con bastante antelación. Evidentemente, eso era completamente inviable en esa ciudad y a esa hora. Por si fuera poco, la limpieza brilla por su ausencia. El sitio está sucio, especialmente el baño, no cumplen con los estándares mínimos de atención ni de higiene. Nunca me he sentido tan vulnerable en un alojamiento. No lo recomiendo bajo ningún concepto. Reitero que NO ME HAN DADO NINGÚN TIPO DE COMPENSACIÓN NI ME ASEGURARON EN NINGÚN MOMENTO DE LA ESTANCIA QUE HABÍAN BLOQUEADO EL ACCESO A LA HABITACIÓN A CUALQUIER OTRA PERSONA.
• Guilherme (1/5): Very bad. Don’t stay here. - Shampoo and gel were rotten, smelling like rotten eggs. All denied by hosts. Mind blowing. No bed sheets.
• Lizbeth (3/5): Pésimo, no regresaría. - La Ubicación Primeramente el sistema de la entrada, si no tienes internet no puedes entrar al edificio, y después te ponen una máquina de café , pero tienes que traer tus propias cápsulas.
• Guest (8/5): -
• Damiano (10/5): - Stanza bellissima molto pratica e funzionale a due passi dal centro
• Jane (8/5): Comfortable beds. Short walk to Roma Termini. - Close to Roma Termini. Very comfortable beds.
• Mora Castro (10/5): -
• Matthew (1/5): Horrendous property, avoid at all costs - Nothing Problems from start to finish: 1. The toiletries smelt like actual sh*t and eggs. Maybe somebody did something to them previously but they smelt disgusting and the host did nothing about it. We had to buy our own. 2. There is a water pump on the balcony which makes SO MUCH NOISE all night long. Again, told the host and she did nothing. 3. On the second day of our three day stay, the host let herself into our room whilst we were out, took our pillows and blanket to give to someone else and again, ignored my messages asking her to bring them back. 4. The host is the most rude, nasty individual… who on earth rents their property out for people to stay and steals their pillows and doesn’t respond to them the whole time?!?! 5. The host came over on the last day as we were checking out and asked what’s wrong with her water pump pretending she had only just seen the messages three days later. I explained everything and she pretended to take a call in the hallway then ran away!!!! 6. The view is also not as pictured… the room we booked showed a street view but we got given a room overlooking a dilapidated courtyard with the water pump on the balcony instead. Horrendous property, avoid at all costs!
• Fayza Amina (7/5): - L’emplacement au top, à proximité du centre ville et d’une station de métro. L’entrée totalement autonome Chambre correct / bon rapport qualité prix
• Marzia (8/5): Ci ritornerei - Ho soggiornato in una camera singola con bagno. Tutto Molto pulito e nuovo, appena ristrutturato e completo di ogni cosa che potesse servirmi. Ho trovato il self check in molto comodo È un po’ rumoroso, tra l’autoclave e i rumori forti delle altre camere dell’appartamento.
• Marie-Hélène (8/5): Séjour sympathique, literie confortable, process d'arrivée sécurisé - Literie confortable, sympathique d'avoir un petit balcon Il n'y avait rien dans le plateau de courtoisie, ni sachet de thé ni café à côté de la bouilloire
• Regina (1/5): - La camera era carina e come posizione non era male. Alla fine mi serviva solo per dormire una notte perchè il giorno dopo dovevo prendere il treno ed era vicino alla stazione I vicini... persone molto molto maleducate che mi avevano risposto malissimo! E poi prima di dormire volevo farmi una doccia, solo che non c'era l'acqua
• Marco (8/5): -
• Serhii (4/5): Our room does not match the description provided at the time of booking. We were given a room with an external bathroom - TV, Kitchen, Upon arrival, we encountered several issues that significantly affected our stay and did not match the description provided in the listing. Firstly, entry to the building was impossible without completing an online registration, which had to be done outside before access was granted. This requirement was not mentioned anywhere beforehand. Secondly, the apartment is located on the fourth floor, which was not disclosed in the listing. The bathroom is located outside the room, in a common corridor. It is extremely narrow, and the shower hose leaks in the opposite direction from the showerhead, making it very difficult to use. The hairdryer is badly warped from heat and appears unsafe. The room itself was disappointing: the floors were dirty, and the advertised bathrobes and disposable slippers were not provided. The lift in the building is very narrow — it barely fits three people, and even a folded stroller with two people fits only with difficulty. The host has not responded to our attempts to get in touch. The property is simply a regular flat divided into separate rooms, rather than proper hotel-style accommodation as suggested in the listing. Overall, we are very dissatisfied. The actual conditions differ greatly from what was promised, leaving us with a strong sense of disappointment. We kindly ask you to review this complaint and offer a resolution, such as alternative accommodation or a refund.
• Per (10/5): - Super lækkert værelse med fantastisk beliggenhed.
• Alexandra (1/5): Horror, Orrible, PLEASE AVOID THIS STAYING! - If I could rate with 0 starts, that would be my feedback. This staying was a horror movie for me and my 7 months baby. You have to open 6 doors by your phone, the elevator is too small to fit inside with a stroller or even a big luggage. The “balcony” room has the view to a yard crossed by the old building and looks like a gipsy neighbourhood. On the balcony which is really small is a water pump and an installation that doesn't look safe at all. every time someone uses water, they turn on the pump and wake you up even at night. In fact, this accommodation is an apartment divided into 3 rooms + hallway, and you can hear absolutely everything from the other rooms. It is very dirty and there is very little space in the rooms. You feel like you are suffocating because there is a very small window. The walls are filthy, with dead bugs. I told him that I was coming with a baby and he assured me that it was okay, but it wasn't. He talked to me just to get my money! When I tried to contact them about the problems, they didn't answer me. And it is really cold in there, it is only an AC which doesn’t work on Heat! PLEASE DON'T STAY HERE BECAUSE YOU WILL LOSE YOUR MONEY. AFTER THE FIRST NIGHT I MOVED TO HOTEL 77, which is worth all the money. YOU'RE BETTER NOT TO COME TO ROME than to stay here!
• Victoria (5/5): - Prodotti del bagno come shampoo e sapone avevano un odore sgradevole, al punto da non sembrare nemmeno adatti all’uso sul corpo. Inoltre, l’acqua usciva dalla doccia in modo irregolare. La ragazza addetta alle pulizie si è mostrata scortese, con modi maleducati e poco professionali.
• Agnieszka (4/5): - Czyto 2 pokoju, codzienne przychodziła Pani do sprzątania, pokój i kuchnia dobrze wyposażone Toaleta po za głównym pokojem ( na korytarzu), skrzypiące nie wygodne łóżka
• Sanasaryan (8/5): -
• Valeria (1/5): - Bagno in comune con altre persone (non dichiarato al momento della prenotazione). Abbiamo dormito all'interno della cucina dell'appartamento. Staff inesistente. L'unica persona con cui ci siamo interfacciati è stata la donna delle pulizie, la quale a stento parlava italiano. Al momento del check in la "camera" non era pronta. Le foto sul sito non rappresentavano la realtà.
• Tomasz (10/5): -
• sami (4/5): - we didn't try the breakfast, we believed the price is too expensive, however the location of the hotel is perfect, very near Termini station where we used the train to come from and leave to the airport. and most landmarks are at a good walking distance from the property The entry to the appartement was complicated for us especially we arrived around 9:30 pm. it depends on an online link, the property provide the link during the online check- in, and they claimed that there will be a Wifi net at the building door to which we could connect according to the password they gave, However when arriving there the wifi service was not available, we searched for it, and we could not enter until we asked for connection from the restaurant across the street and we called the property who sent a lady to open the doors for us, and gave us keys to keep and enter.
• Agustina (5/5): - La decoración Me pareció un poco incómodo el tema de ponerle un código al baño fui con una persona de 80 anos y la verdad fue muy poco cómodo salir de la habitación para ir al baño. Y la zona no me gustó nada a la noche había rostros no muy agradables
• Mahdi (8/5): - Nice location and price.
• Moussa (10/5): -
• Kurt (6/5): Pleasant stay in a very good location. - Great location. Very well connected to public transport. The metro is right outside and Termini is a 5-10 min away. Good facilities - microwave, oven, washing machine, tumble drier, kettle, coffee machine and bar fridge. It would be good mention that the toilet is outside of the apartment room. You have to leave your room to unlock another room which the bathroom in the hallway. From the pics, I anticipated a bedroom and a separate living room. I did not know the couches turn into double beds.
• Nathalie (5/5): -
• Hannah (4/5): - Do not choose this residence to stay. The bathroom is not located within the room. You have to walk down a hall and use a key to get in. The door knob to the bathroom is broken and falls off every time you try and shut the door. Additionally, I landed a day late due to flight delays and the room was rented out on the first night that I paid for and the renter would not refund me the money for the night that I paid for in which another guest stayed in. When I finally arrived, the room was not ready. It was still being cleaned from the person who stayed there the night before (which I had paid for). Also, the location is in the rougher part of that area.
• Nermin (6/5): - Bathroom adjacent to the room, its not convenient for families with children. You need to walk outside of your room to get an access to the private bathroom. Door knob on the bathroom door was broken. Room was clean, but beds were not ready, when we checked in, we had to pull both sofa beds upon arrival. Very tight area between beds and kitchen area. Decent place, but not recomended for families with children.
• Carla (10/5): -
• Radu Octavian (8/5): -
• Valeria (10/5): Confortable, pude utilizar Netflix y descansar ya que estuve de paso y fue genial! - Es realmente hermosa! La cama es sumamente cómoda y me encantó la decoración!! Un poco confuso lo de las puertas al inicio pero, cuando lo comprendí fue muy práctico.
• Olga (10/5): -
• Camila (10/5): - Limpeza
• Aaron (10/5): - This is a nice room with ensuite bathroom, very convenient location. Self check-in but responsive host.
• Sara Mandrelli (10/5): - הכל צוות ממש נחמד הניקיון ברמה גבוהה צק אין מאוד קל כלום
• Alma (3/5): -
• Catherine (10/5): -
• Elchin (1/5): Худшее проживание в жизни🥲🥲🥲🥲🥲 - Худший отель в моей жизни. Должны были заселить в 15.00 в итоге мне пришлось стоять в коридоре и ждать ,когда хамский персонал уберет номер.Хотел оставить сумки просто на пол не было сил уже стоят .Уборщица начала почему кричать на меня.Бронировал отель на 4 ночи.Не разу не убрали!Не разу не дали полотенца.Очень много пыли аж липнет к одежде.Очень шумно и очень было холодно в номере.Что удивительно та уборщица,которая должна убирать номер,каждый раз при моем уходе открывал окна.Я приходил окна открыты еще холодней.Обращался к руководству которое было только в сети Ватсап.Без толку.Испортили отдых.Я думаю этот отель позор для рейтинга Букинга.Хуже не бывает!!!Не бронируйте этот отель 1000% нееееееееееттт!!!!!!!!!!!Это квест!Ночной кошмар!! Нет отеля хуже и отелем не назовешь!Их фотографии не соответствуют!В постели волосы пыль🤯🤯🤯🤯
• Aziemah (5/5): - It's definitely near the main train station, especially when you're coming from the airport with lugages. Walkable distance around 5 minutes walk. There's also another station very close to the apartment. I was given room 1 which is kind like a apartment setting but private bathroom is outside the room, I have no privacy in that when it comes to private bathroom where other guest pass by the hallway when we needed the bathroom. It shouldn't be a private bathroom if it's outside the room by the hallway open to other guest.
• Kristan (9/5): Nice room. Good price. Difficult to access sometimes - streets are rough at night - Good price. Clean new room. Comfortable beds. Close to train station. Doors are difficult to operate with iPhone. It’s possible to hear everything the other rooms are doing.
• Mike L (4/5): Basically, I was glad to leave and wished I had booked a different room by a different provider. - The only good thing about this room was the location to the train station and to the sites. Getting in the doors could have been much easier. The Internet connection was slow to open the doors, and the buttons on the phone app were vague as to which buttons to click. Without a solid Internet connection a client is stuck outside. The room had nothing in it except a pot to boil water and only glasses to drink a hot beverage, which is difficult to do without a handle on the cup. The shower head spray was so hard it hurt the skin and had to be turned down to almost a trickle to make it usable. There is nothing in the room to set anything on. The picture of the room on Booking.com is totally misleading. It should be updated to match the room a person books. Basically, I was glad to leave and wished I had booked a different room by a different provider. Even though it was obvious the management spent time making this tiny room look nice, they still have a lot to do to make it worth staying there. There are many other properties that are better for the price.
• del biondo (9/5): Instalaciones preciosas y comodidades plena. Mientras no se consigan vecinos agresivos. - Hermoso Alojamiento, todo muy bello y limpio, camas cómodas con todas las comodidades, hasta lavadora secadora a tu disposición. El alojamiento está bien pero no sabemos porque razón la primera noche que llegamos no había agua, no pudimos ducharnos, a la mañana siguiente si que estaba todo normal y sin inconvenientes el resto de la estadía. Por otro lado desconozco las razones personales que tienen los dueños del hospedaje con el resto de vecinos, pero nos encontramos con un vecino ingresando al ascensor el cual fue muy agresivo al enterarse que estábamos hospedados allí. Muy mal momento pasamos indicandonos que ese hospedaje era ilegal, por lo que nosotros habíamos reservado por booking y gracias a Dios ya no lo vimos más durante la estancia.
• Halilovic (7/5): -
• Antonio (8/5): -
• Rosemary (10/5): -
• Mathew (7/5): -
• caroline (4/5): -
• Magda (8/5): boa localização e conforto do quarto e banheiro - localização e conforto a limpeza não ocorreu todos os dias
• Enrico (1/5): WARNING - TERRIBLE EXPERIENCE. The automatic check-in system that opens the door was down. They answered the phone after -
• shmuel (10/5): Amazing!!! - The second time I am coming back everything is incredible clean and very new and modern
• Yelyzaveta (7/5): - Дуже гарно, все чисто. Прибирають кожен день. Свій власний балкон ( в мене був вид на двір), стакани, чайник. Дзеркала з підсвіткою для будь-якого фото 😍 Картонні стіни. Прокидаєшся кожні пару годин, бо хтось вмикає пральну машину або миється. Перший раз прокинулась в жаху, що це в мене в кімнаті. Опалення тільки кондиціонером незручно. Гель для душу смердить
• Liam (5/5): Nice but pricey for what you get. - The room was nice and newly renovated. The walls were very thin. We could hear the water pumps at night whenever someone next to us used the water. The shower head was full of limescale. The shower gel was not nice and had a strange smell. Only one toilet tissue roll was provided for the room. We had to biy our own. The elevator in the building was very old and we were not comfortable using it. So we had to use the stairs every time. For the price, it was disappointing.
• Shmuel (10/5): - It is the best place to stay in Europe
• Sandip Adhikari (1/5): Never ever ! It's not a hotel!!! - No thing Communication
• Mario (9/5): - We liked everything and we enjoyed our. Very beautiful apartment and excellent rooms. Very silent building. We will surely come again. The only thing is that we arrived a bit early and it wasnt open yet. We wanted to arrange ourselves to go touristing after a very long trip. However a woman came out from the building shouting at us and sending us away. Apart from that, excellent stay.
• Mariachiara (10/5): - Ho prenotato l'intero appartamento per 11 persone...posizione eccellente a pochi passi dalla metro, struttura nuova, pulita e accogliente; ottima l'organizzazione e le modalità di accesso! Abbiamo anche trovato una crostata e delle capsule per macchinetta caffè per la colazione. Straconsiglio!
• Sebastian (2/5): - I made a reservation for dec 31 2024, I arrived to Rome at 9pm. I showed up with my family to the property to find out that there is no front desk. I tried to contact them several times but they never answered or responded to my messages. The person responsible for the property left my family and I outside on the street in a 40 degree weather.
• Georgios (10/5): -
• KOTA (8/5): -
• Robert (9/5): -
• Ineta (8/5): Roma rokas stiepiena attālumā. - Ļoti laba atrašanās vieta, klusā rajonā Tuvu ir termināls. Numuram bija mini balkons. Super plānās sienas ar apkārtējiem kaimiņiem. Trūka vietas mantu nolikšanai. Virsjakas bija jākarina virs galda ar tējkannu.

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