Hotel Hacienda Dorotea

Location: Camino 3 Huerto 246 Puerto Natales, Puerto Natales, cl

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Restaurant
• Terrace
• BBQ facilities
• Safety deposit box
• Fax/photocopying
• Tour desk
• Car hire
• Massage services
• Packed lunches
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Broadcast Live sport events
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Horse riding nearby
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double or Twin Room

  The spacious twin/double room offers a safe deposit box, heating, as well as a private bathroom boasting a shower and a hairdryer. The twin/double room has garden views.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Fire extinguisher

Guest Reviews

• Charles (9/5): Nice stay - The hotel has a beautiful view of the landscape / mountains around. We had a nice spacious room and additional bed for our child. Friendly reception. The hotel location is a bit remote, not somewhere you can walk around.
• Pilar (9/5): Muy bueno! - Desayuno muy rico, la pieza limpia y espaciosa, el baño limpio y agua muy calentita en la ducha. Calefacción funciona perfecto. Lo que podrían mejorar es tener shampoo separado del acondicionador y tener crema corporal.
• Karen (10/5): - Everything. We had a wonderful stay. We needed some downtime and this was the perfect place for that. Transport between the hotel and Puerto Natales wasn't an issue. We used pre-booked taxis and Uber - all were great. The restaurant was fabulous. We always ordered too much food because it was all delicious and we couldn't resist! Breakfast was A.Mazing!! We used the lunch box option for a tour and again, couldn't fault it. Thank you all so much!! Our four night stay was fantastic. Not much. It would have been nice to have a couple of comfortable chairs in the room to sit and enjoy the view while reading, or just relaxing.
• Deirbhile (7/5): Exceptional views - Beautiful views from the room, Paula in reception was very welcoming and helpful with recommendations. Property is very clean, room is spacious. Breakfast was nice. You would definitely need a car to stay here - it is a good bit out of town. Some of the staff came across as rude, playing loud music on their phones in the restaurant area.
• Daniela (8/5): Bella vista - La vista de la habitación. La ducha. El desayuno. La atención de los que lo atendían. Que el dormitorio no tuviera un sillón ni sillas cómodas. Todas eran bancas sin respaldo. Que no tuviera TV. Era caro. Un poco solitario y aislado.
• Davide Biga (10/5): -
• Barbora (10/5): - Absolutely amazing and beautifully designed accommodation. The view is awesome, as well as the breakfast.
• DAVID (10/5): - Incredible view and great staff
• Carolina Veronica (7/5): - El silencio El afuera esta poco cuidado.
• Lena (9/5): Séjour unique avec un personnel aux petits soins - Chambre spacieuse et agréable avec une très belle vue. Petit déjeuner complet et fait maison ! Manque de rangement dans la chambre.
• CAROLINA (10/5): - Beautiful, relaxing place with lovely views, friendly staff, and amazing food
• Steward (10/5): I would definitely stay at Hacienda Dorotea in a future visit - The hotel staff and management were extremely friendly and accommodating to meet our needs. Wonderful people!
• David (9/5): - Neat place, beautiful view from room, comfortable room Room was good, property could use some sprucing up. But it was comfortable and clean. It is not walkable to Puerto Natales.
• Julie (9/5): Great spot for peace and quiet with lovely views. - The rooms were spacious and clean with excellent views. Loved the coffee machine at reception. Having access to hot water for tea and coffee in your room was also a bonus. Very comfortable bed. We had dinner in the restaurant one night and it was rather disappointing. Breakfast was okay , but not great.
• patricia (6/5): Nice property, service staff in restaurant awful - Design, the museum, great location and beautiful views Restaurant service and bar service in evenings. The staff is not interested in serving, they are just hanging around and clearly don’t care about you Breakfast cook and server were ok, lady at reception who emailed me was very nice and kind - quite expensive for what it is - oh and coffee appears to be instant- not good!
• hernando (10/5): -
• enrico (10/5): - La particolarità della struttura
• LIVIO (8/5): -
• Ewa (9/5): Dobry przystanek na odpoczynek - Design, widok z okna, duże okna! Miły personel, nieinwazyjny. Bardzo hotelowo, miło lecz bezosobowo
• Nycole (10/5): Un hermoso lugar a pocos minutos de la ciudad con una hermosa vista. Concepto boutique te hace sentir en una hacienda. L - Donde está localizado y el concepto de hacienda. Te hace sentir en un lugar y tiempo diferente. El personal muy atento. Podrían mejorar la calidad de el shampo y jabón del baño. Poner batas de baño. El grosor de las toallas.
• FlaviaSF (9/5): Experiência autêntica - Hotel estilo fazenda muito charmoso e integrado à paisagem. Fica um pouco distante do centro de Natales, mas não é difícil pegar uber ou taxi. Se você contratar passeios eles te pegam no hotel sem problemas. Os quartos me surpreenderam, são grandes, bem decorados, modernos e confortáveis. Banheiro amplo. O café da manhã é muito simpático com ovos feitos na hora e crepes. Destaque para a equipe da recepção que é muito gentil e prestativa, nos ajudaram com indicação de transferes e passeios o que facilitou muito nossa estadia. Adorei a experiência. Como fomos no verão entra claridade no quarto, o que é bem comum em hotéis.
• Laurie (9/5): Beautiful and relaxing stay - The location is just outside the city, the big and cozy room, the amazing view from the window, the calm atmosphere, the friendliness of the staff, the fresh bakeries and bread every morning, on demand cooked eggs, good pressure in the shower which was appreciated after all day hiking Coffee and orange juice were not up to our European standards
• Jörg (10/5): Nice hotel ouside Natales - It’s a nice hotel with great service and friendly staff. The restaurant was very good (we had good dinner and breakfast). It’s located outside at a gravel road with construction going on and truck traffic
• Meltem (4/5): Stay somewhere else in Puerto Natales - The bed was nice and comfortable the view from the room was nice and the room design was good but very uncomfortable sitting area The hotel is in the middle of nowhere out of town in an ugly run down area. The rooms are nice but not at all comfortable: there is ample space in the rooms to put a couch etc whereas they only have a table and 2 very uncomfortable seats. Hotel staff do not understand English especially the cook at breakfast is very aggressive and really inappropriate! She refuses to cook eggs 10 minutes to closing time. This is a very unprofessionally run hotel in an ugly place. They are much too expensive for what they offer!
• Dmitriy (9/5): -
• Jaime (9/5): Tranquilidad -
• Wenrui (10/5): - Everything is great
• Ana Paula (9/5): Maravilhoso!! - Quarto mais bonito pessoalmente do que nas fotos. Ficamos horas observando a vista pela janela enorme. Staff foi o mais simpático de toda nossa viagem pelo Chile. Muito confortável. Senti falta de uma chaleira elétrica no quarto e uma poltrona cadeira mais confortável para ficar admitirando a vista.
• Kostiantyn (10/5): -
• IURII (10/5): Beautiful and cozy place - Great rooms, lobby area, comfortable bed, clean, delicious food in the restaurant Nothing
• Jadon (8/5): Great location - The location, the size of the bed, room and bathroom. They also have massages The heat was turned on in our room prior to arrival. The room does not have air conditioning so it took forever to cool off.
• aline (7/5): Hotel sympa rapport qualité prix 5/10 voiture indispensable - Le personnel très sympathique La vue de la chambre Chambre confortable Calme Le petit déjeuner catastrophique !
• Wenrui (10/5): -
• Paul-Stephan (8/5): - - Ontbijt was mager
• Eli_R (8/5): - Habitaciones hermosas Desayuno básico
• rivas (8/5): -
• Ignacio (6/5): -
• Paul-Stephan (7/5): -
• Fernando (9/5): -
• Jorge (9/5): -
• rouxel (10/5): -
• María (7/5): - Las camas son super comodas. Destacar a Constanza del equipo de recepción, un verdadero encanto, al cocinero de piercings y a la responsable del restaurante durante cenas (no me acuerdo de los nombres perdon :) Esta un poco alejado del centro y siempre dependes de taxi o uber para moverte
• Maria Carolina (10/5): Beautiful and good service. - Modern, spacious and good food. A little corner for kids to play with blocks or something to build
• marco (10/5): Volveré - Las vistas a la montaña i el entorno el personal amable i atentos todo muy limpio, desde el dormitorio una vista panorámica ver el amanecer fue increíble La variedad de vinos i cerveza
• GIULIA (7/5): Consiglio per un paio di notti! - La posizione bellissima, una vista spettacolare. Il personale gentile, la hall é aperta tutta la notte. Il letto comodo, la colazione poco varia ma buona con prodotti locali e consiglio anche il ristorante! La stanza é molto calda e accogliente. in bagno manca il bidet e nella stanza manca un armadio. La struttura si trova fuori Puerto Natales ed é quindi necessario avere un auto, inoltre la strada é sterrata.
• Margaret (9/5): Encantadora! - La habitación Que no habían todos los servicios por ser temporada baja
• Giada (10/5): Absolutely recommended! - Incredible position in the nature right before entering the city of Puerto Natales. The receptionist was incredibly helpful and kind. The rooms including the bathroom were very spacious and offered an incredible view through a huge window to the mountains. We really enjoyed every moment! Sadly we couldn’t try the restaurant because it had it’s closing day.
• pabloym (10/5): -
• pabloym (10/5): - La vista y excelente atención del personal Nada
• Ulrike (8/5): Sehr ruhig, auf dem Land, - Schöne ruhige Lage mit herrlicher Aussicht Großes schönes Zimmer
• Paula (10/5): Excelente hotel! - Hermoso, habitación amplia, vistas increíbles, excelente desayuno, personal atento. Todo muy bien! Nada
• Adriana (8/5): Gostei, valeu a pena, só esperava um pouco mais das instalações das suítes. - Vista bonita Faltou um espelho no quarto, o único espelho é no banheiro que não dá pra ser ver de corpo inteiro, suítes simples para o nível do hotel. Achei o café da manhã mediano. Faltou mais opções para quem não come pão.

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