Hotel Sonne

Location: Metzggasse 35 / Postfach 121, Zermatt, ch

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Ski storage
• Currency exchange
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Pet bowls
• Steam room
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Ski storage
• Television in common areas
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Ski lessons on site
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Charcoal grill
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

• Classic Suite

  1 King Bed

  431-sq-foot room with mountain views

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) and wired internet access

  Entertainment - 42-inch flat-screen TV, cable channels, and DVD player

  Food & Drink - Espresso maker and minibar (fees may apply)

  Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead

  Practical - Desk, safe, and phone; cribs (free) available on request

  Comfort - Daily housekeeping, heating, and heated floors

  Accessibility - Closed-captioned TV

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Highchair
  • Toilet with electronic bidet
  • Champagne service
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Art supplies
  • Restaurant dining guide
  • Heated floor
  • Heated floor
  • Closed captioned TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Travel crib

• Suite

  Suite with 1 bedroom, a sitting area and balcony or terrace to the south side, with a view to the Klein Matterhorn peak.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Key card access
  • Hand sanitiser

• Junior Suite

  All Junior Suites are different, elegantly furnished with solid wood and feature a Nespresso coffee machine. The bathrooms have bathtubs with a shower partition. Junior Suites with south facing balcony allow you to enjoy a marvelous view of the Klein Matterhorn mountain. Junior Suites facing east boast a view towards the Mischabel mountains.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Key card access
  • Hand sanitiser

• Standard Double Room

  This double room features a bathroom, coffee facilities, a seating area with sofa, wardrobe, flat-screen TV, a mini-bar and a north-facing balcony with mountain views. No extra bed/baby cot possible in this room type.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Key card access
  • Hand sanitiser

Guest Reviews

• Daniel (7/5): -
• Marc (9/5): -
• Maria (8/5): -
• Michele (10/5): -
• Klaus (9/5): Alles perfekt. - Ausstattung war sehr gut. Das Hotel ist etwas zwischen den großen Schulgebäuden versteckt.
• Elizabeth (9/5): - The owner was very nice, and the spa facilities were excellent
• Warren (10/5): Ski trip to zermatt - Great hotel. Staff super welcoming and helpful. And the best outside hot tub. Great ski storage. Easy easy to get to slopes. Really impressed Nothing. Top scoring hotel
• Cesar (9/5): Je retournerais si je peux - Personnel très agréable et serviable Tout était bien
• David (8/5): -
• Aline (10/5): -
• Krassimir (10/5): Relax - Calm and welcoming atmosphere.
• MARC NADER (10/5): - The staff were exceptionally friendly and helpful, especially Tim. What also I liked was that the owner’s personal involvement—he follows up on guests’ requests directly and connects with them daily, ensuring everything runs smoothly. This level of care and attention truly made my experience outstanding.
• Antoine (9/5): -
• maria (9/5): -
• Ulrich (10/5): Top - wir werden wiederkommen - Familienbetrieb mit Staff, der sich wirklich interessiert und hilft. Das Hotel ist definitiv 4 Sterne (auch mit Aussenjacuzzi) in einem angenhemen nicht aufdringlichen Stil Bestellungen im Restaurant müssen per QR-code und/oder iPad abgesetzt werden - finde ich nicht wirklich innovativ noch kundenfreundlich
• Alen (9/5): - Camera troppo calda. Cuscini molto scomodi
• robert (10/5): -
• Helena (10/5): Estadia maravilhosa! Finamente decorado! Jacuzzi é o ponto alto das instalações. Funcionários muito gentis e atenciosos, - Jacuzzi de frente pra uma cachoeira congelada e cercada de montanhas! Preço!
• Aida (8/5): -
• Molly Mary (10/5): Best hotel ever. - Exceptional hotel and staff. Loved the authentic Swiss breakfast with many items to try...loved them all. The Wellness center was great way to end the day. Reception Desk staff helped us with hike plans, pass selection and dinner ideas. We got a room upgrade which set the tone from the beginning. A simple yet impactful gesture. Zero.
• Christian (10/5): Beste Lage,freundlichste Gastgeber,top Personal,hervorragende Ausstattung=Hotel Sonne Zermatt! - Das Hotel liegt in bester Lage mitten in Zermatt.Es gibt nichts,aber auch gar nichts zu bemängeln!Besonders hervorzuheben ist die Gastfreundlichkeit der Betreiberfamilie und die Freundlichkeit und Zuvorkommenheit des gesamten Personals!Der Außenwhirlpool unter der Eiswand ist spektakulär und das Essensangebot außergewöhnlich!Ab sofort unser Lieblingshotel in Zermatt!Wir kommen wieder!! Es gibt nichts was nicht gefallen hätte!
• Sinisa (10/5): -
• Joseph (10/5): -
• Ankita (10/5): -
• Bernard (9/5): - Tout, spécialement la sympathie des hôteliers et du personnel
• Laurence (9/5): Tout était très bien, le personnel très aimable et accueillant,nous y retournerons avec plaisir. -
• Jung (8/5): -
• Dayalan (10/5): -
• Aleksei (10/5): -
• Lyndsey (10/5): Fabulous! - It’s my second time staying, and I wouldn’t stay anywhere else. The staff, the spa, the pool, the cosy bar and the room were all exceptional. Nothing - although it was a little bit warm at times! But better that than too cold.
• Guest (10/5): -
• Rodrigues (8/5): -
• Martin (10/5): Amazing extended weekend stay - Great location and spa. Ski room, close proximity to the lifts.
• Sophie (10/5): -
• Evgeny (10/5): - Great service, central location in Zermatt, good SPA. We liked their tapas restaurant a lot.
• Adelina (9/5): Superb - I like the modern - rustic style of the hotel. We receive an upgrade with our room and the view is amazing. Nothing
• Gary (10/5): - This hotel was amazing. Great selection of food for breakfast.The owner greeted us daily and the staff was so helpful, especially Inef. Great place to stay!
• Layton (9/5): Superb -
• Declan (9/5): Superb -
• Peter (10/5): Great stay! - Excellent staff and service, great location with a clean and calming atmosphere. Great spa-area and breakfast buffer!
• Jane (10/5): Exceptional -
• Philipp (10/5): - All Nice
• Roger (9/5): excellent hotel, 5 star really - good pool and spa and restaurant on site, good facilities, good staff, helpful, not far from town, shuttle to lift just a bit far from lifts, longish walk no shuttle return for hotel
• Subrahmanyam (7/5): Good -
• Lasha (9/5): Superb -
• Paul (10/5): Exceptional -
• Lynne (8/5): Very good -
• Amoiridis (7/5): Good -
• Verified traveler (10/5): Lovely hotel with friendly, helpful staff. - Hotel breakfast was varied and delicious. The location is a little bit out of the way, especially when coming back with skis. Going to the mountain in the morning was easier because there was a shuttle every morning that took you either of the three ways up the mountain.There is a ski equipment room, two hot tubs, and a pool. We used them every day and they were very clean.
• James (10/5): Amazing stay at this hotel. Can't find fault with it and the staff were absolutely fantastic. -
• Serhii (10/5): Exceptional -
• Esdras (10/5): - Hotel incrível e excelente localização!
• Stuart (10/5): A beautiful hotel in a stunning location close to the village centre and awesomely friendly, helpful staff - The facilities. Fantastic spa, swimming pool, outside jacuzzi beside a frozen waterfall, ski boot room, cozy bar with cigar room and regular shuttle taxis to the slopes every morning. The staff. A fantastic team who always have a genuine smile for you, couldn’t have been more helpful and went out their way to accommodate any request. Location. A five min walk to the village centre and it’s tons of restaurants, bars and shops. Pool could have been a wee bit warmer.
• Chauncey (10/5): Exceeded expectations in every way. Memorable for all members of our three generational family. - Breakfast was wonderful with fresh fruits, pastries, yogurts, muesli, meats, and eggs.
• Marina (6/5): I wouldn’t stay there again. But I also would not return to Zermatt. Far too expensive - Pool was lovely. The restaurant was okay but very very expensive and definitely not worth the price The breakfast was not great. It was close to Main Street but up a big incline so if you don’t like to walk uphill to get back to your hotel this is not for you.
• Jeffrey (10/5): Exceptional -
• Ma (10/5): Exceptional - Excellent service. Reception staff are very helpful. Fabian ( manager) is superb.Our room every day is clean and tidy .There are new towels every day..Location is great .Walking distance to town centre.. None
• Yeung (8/5): Very good -
• Ronald (10/5): - Great hotel, we enjoyed our visit and will come again!
• Yoshi (10/5): Exceptional -
• Dragoș-georgian (10/5): Exceptional -
• Toby (9/5): Very comfortable and relaxing with nice friendly staff. Thank you - Breakfast was excellent. Personally I like granola cereal which was not available Breakfast room was hot
• Susan (10/5): - Loved our visit to Zamett. Staying at this hotel was a pleasure. We were upgraded on arrival, our suite was fantastic and we had the best view of the mountains. The taxi service to and from the hotel was gratefully received. The staff were friendly and efficient.
• Chia (9/5): Good restaurant for breakfast - Nice employees offer very good service. The facilities are cozy and convenient. Only 5 minutes by walk to the Main Street. It’s easier to buy cable or train ticket with the same price in the hotel. No
• Jan (10/5): Exceptional -
• Ella (9/5): Great location, beautiful hotel, lovely front desk staff - Breakfast good
• Igor (10/5): Exceptional - A great, calm, cozy hotel located next to the city church. The hotel has a large swimming pool by Zermatt standards and several saunas in the hammam. There is a small waterfall on the street near the jacuzzi. Thank you very much to the staff for their help in everything necessary.
• Farrokh (10/5): Exceptional -
• Johanna (10/5): Very good stay! - Friendly staff and nice room. Excellent services. No terrace in the winter time.
• Fabiola (10/5): - Excellent hôtel, perfect location and amazing spa! Highly recommended!
• Ball (9/5): awesome visit - breakfast was excellent terrific staff at all interactions
• Magda (2/5): The staff were rude the room was small - The breakfast was very poor and the Service below average I left the hotel After one night to another hotel Location in poor up on a big hill Difficult to walk The picture on your site was deceiving And the hotel was on a big hill very difficult to walk up and down and the hotel didn’t provide shuttle
• Sally (10/5): Exceptional -
• Simon (10/5): Exceptional -
• Ken (10/5): Exceptional -
• Silvia (9/5): Excellent hotel with key strengths being 1. Customer service and 2. Location - 1. Excellent customer service. Marzia and Paola at the reception, in particular, were always super helpful, polite and enjoyable to interact with. They went the extra mile to ensure my stay was extra comfortable. 2. I greatly appreciated the electric cars taking you to ski stations and the renting service delivering equipment directly at the hotel Showers in the room were difficult to use.
• Lucy (8/5): Very good -
• Ursula (10/5): Excellent stay - Friendly staff, beautiful hotel, great pool and sauna area with very good breakfast.
• Aiman (9/5): Very nice experience - The views, the pool and staff Dinner menu was very limited.
• Rasim (9/5): Superb -
• Ronnie (10/5): We will alwasy stay at this hotel - The breakfast offered every morning and went until 10:30 A.M. every day was very tasty and had a pleather of selections. There was absolutely nothing we did not like about the hotel, location, staff (many were the family that owned the property), the beds were very comfortable.
• Statton (10/5): This is a wonderful hotel with great service, amenities, and food. I would be happy to stay here again. - The staff at the hotel are very friendly and helpful. I would love to stay here again. Nothing!
• Stefan (10/5): - Jedes Jahr unser Highlight vor Weihnachten.
• Marixa (10/5): Beautiful loved it ❤️ - Spectacular! Clean- friendly - just amazing !
• Harper (10/5): Exceptional -
• Hana (8/5): Very good - Great shower/ changing room facility in case of late check-out, since it wasn’t possible to stay in the room. Friendly staff. Saunas weren’t heated up enough, especially steam baths ( they were turned on when we said we wanted to use them, but couldn’t heat up properly).
• Ivan (8/5): Very good - Beautiful location
• Ivan (8/5): Very good -
• Richard (9/5): Wonderful family run hotel in the heart of amazing countryside. - The staff, without exception, were helpful, welcoming, friendly. The room was lovely and the views superb. The breakfasts were excellent in terms of choice and taste. We had one evening meal, which was a set meal but of a very good standard. would go again without hesitation. Zermatt, being Switzerland, is an expensive option but the hotel was pretty good value for money considering the location, and what it provided.
• Stephanie (10/5): warm and lovely! - very clean the hill to get there!
• Justynafs (7/5): Good -
• Pierre (10/5): great stay, would come back - breakfast was exceptional, friendly staff, very nice spa and hot tub, location (easy walk to the main stretch of restaurants, less than a 10 min walk to the Matterhorn Express), shuttle service to lifts in the morning very minor - no free shuttle to train upon departure although it is an easy walk
• Bruce (8/5): Very good - Great breakfast Transportation from the ski lifts to the hotel
• Hester (10/5): Exceptional -
• Eleni (10/5): Exceptional -
• Cavalieri (9/5): Superb - Great breakfast, staff, location and facilities
• Jeremie (10/5): - The hotel staff was understanding and easy to communicate with. And they have given us a free upgrade to a junior suite room.
• Irina (10/5): Amazing Hotel experience!!!! - Everything was just perfect - the outdoor jacuzzi was the highlight of our trip, highly recommend it.
• Anonymous (10/5): Exceptional -
• Mckewin (10/5): Exceptional -

Photos