Casa Grande
Location: 254 C. Sánchez, Santo Domingo, Distrito Nacional, 10210, Santo Domingo, DO
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Rooftop Terrace & Garden
Relax and unwind at our outdoor pool or enjoy the stunning view from our rooftop terrace and garden.
24-Hour Front Desk & Elevator
Our featured amenities include a 24-hour front desk and an elevator for your convenience and comfort.
Kitchenettes & Complimentary Wi-Fi
Feel at home in our air-conditioned rooms with kitchenettes and enjoy complimentary wireless internet access during your stay.
Book now for a delightful experience at Casa Grande in Santo Domingo (Zona Colonial)!
Important Information
- 24-hour pool access
- No pets and no service animals are allowed at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Garden
- Designated smoking area
- Street parking
- Wheelchair accessible
- Elevator
- Bicycle rentals nearby
- Rooftop terrace
- Beach sun loungers
- Offsite parking reservations required
- Beach towels
- 24-hour pool access
- Housekeeping on request
- Shopping mall on site
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
Rooms Available
-
Deluxe Apartment
1 Queen Bed
Overlooking the pool
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with oven and cookware/dishware
Bathroom - Private bathroom, shower, bathrobes, and towels
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Bathrobe
- Private bathroom
- Heating
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Soap
- Guidebooks or recommendations
- Change of towels (on request)
- Change of bed sheets (on request)
-
Deluxe Studio
1 Queen Bed
Overlooking the pool
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Food & Drink - Kitchenette with oven and cookware/dishware
Bathroom - Private bathroom, shower, bathrobes, and towels
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Kitchenette
- Bathrobe
- Private bathroom
- Heating
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Free WiFi
- Soap
- Guidebooks or recommendations
- Change of towels (on request)
- Change of bed sheets (on request)
-
Family Apartment
2 Queen Beds
Overlooking the pool
Layout - 2 bedrooms
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Flat-screen TV
Food & Drink - Kitchenette with oven and cookware/dishware
Bathroom - Private bathroom, shower, bathrobes, and towels
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Bathrobe
- Private bathroom
- Heating
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Free WiFi
- Soap
- Guidebooks or recommendations
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- Christian (2/5): - Something very very strange is happening at this property. Go look at another guest’s review on bookingdotcom. I’ll spare the details, but to say when we showed up with two reservations they couldn’t find either. They eventually got us our rooms but then asked if we were staying one night. No, 4. The next day they asked one of us to voluntarily downgrade from a two bedroom suite to a 1 bedroom with no compensation because they double booked. We said no. We were told now they’re in trouble with the manager. We were told weird stories about a manager who ran away with the staff payroll. The owner is in Germany caring for a dying mother. Breakfast was included but they tried to charge us $300 for it at checkout. We overheard them telling another guest at checkout that Expedia and booking don’t give them any money so if they didn’t pay for the reservation again, the staff would have to pay for their stay lol. The hotel itself is beautiful. Breakfast was good. The furniture is beautiful and expensive, nothing ikea or cheap here. So what is going on? My guess? The owner abandoned the property or is away, the staff live at the hotel, and are trying to extort guests for as much as they can at checkout. Having stayed at hundreds of hotels this by far qualifies as the strangest experience ever. It’s a shame because the property is awesome but stay very, very far away. Actually, the Billini hotel nearby is a much better and more sane choice.
- Jana (8/5): - El hotel es nuevo, limpio y cómodo y en una ubicación perfecta. El colchón excelente, las almohadas terribles, extremadamente bajas. El hotel está categorizado como 4* en Expedia, y aunque las instalaciones encajan con esa clasificación, el personal y servicio dejan mucho que desear. La persona que nos hizo el check-in apenas hablaba español y aún menos inglés; simplemente nos llevó a nuestra habitación sin casi decir dos palabras. A la habitación le faltaba champú y jabón de manos, y esta persona no sabía donde lo almacenaban. Prometió llevárnoslo a la habitación en 5min y jamás vino. Al día siguiente no vimos a nadie de personal ni por la mañana ni por la tarde, así que no cambiamos de habitación, y por la tarde-noche la persona encargada nos dijo que como nos marchábamos al día siguiente nos podíamos quedar en la habitación que nos habían puesto. Le pregunté a esta persona cuánto teníamos que pagar al día siguiente al hacer el check-out y dijo que lo miraría. Al ir a hacer el check-out, esta misma persona seguía sin saber cuánto tenía que cobrarnos en DOP de impuestos de la ciudad, una cantidad que debería ser la misma para todo el mundo. Las habitaciones no te las limpian a no ser que lo pidas, como nosotros solo estuvimos 2 noches eso no fue problema. Pero nadie nos explicó lo anterior o si había desayuno disponible o no. La experiencia fue un tanto caótica y lamentablemente no volvería a este hotel por el servicio obtenido, pero tiene potencial si dirección mejora.
Photos
