ルクレ西新宿

Location: 東京都新宿区西新宿4-21-18, Tokyo, jp

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a refrigerator, kitchenware, a microwave and an electric kettle. The apartment features a washing machine, heating and a balcony. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Bidet
  • Cleaning products
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and an electric kettle. The apartment features a washing machine, heating and a balcony. The unit has 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The apartment provides a washing machine, heating and a balcony. The unit offers 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Wantanee (10/5): - ทำเลดี ห้องพักสะอาด
• Arneil (8/5): -
• Sina (3/5): - Die Lage und das Apartment an sich war sonst voll okay. Das Zimmer hat schrecklich nach Abfluss gestunken. Wir mussten die Balkontür 24Stunden geöffnet lassen (auch nachts) weil uns sonst schlecht wurde von dem Gestank.
• Sahin (1/5): En kötü booking rezervasyonum - Tesis genel anlamıyla çok kötüydü. İçeri temizlenmemiş ve çok pisti. Shinjiku ile konumun alakası yoktur yürüyerek gitmek imkansız ve yokuşta kalıyor. Ulaşım ve iletişim sıkıntısı yaşadık. Kesinlikle gitmeyin!!!
• Magnuson (10/5): - The organized trash/recycling bins were so helpful!
• Paulina (3/5): - While the apartment generally matches the photos and the location is convenient with good access to public transport, the overall stay was much more stressful than expected. The check-in process was unnecessarily complicated and felt quite invasive. We first had to send photos of our passports and then record a video of our faces to verify that the registered guests were actually checking in. At the same time, we received a 24-page instruction manual, yet it did not include basic information such as how to connect to the WiFi or how to turn on the hot water. The apartment was booked for three people, but there was no duvet for the third guest. As a result, one person had to sleep in thick clothing during the night. When we contacted the host about this and other issues, we were repeatedly asked to send photos as proof before any assistance could be provided. Eventually we were told that a duvet could be delivered and that we should choose a date and time through a link. However, the message on Booking indicated that the link had been removed, so it was impossible to schedule the delivery. Communication was also frustrating in other situations. For example, when I informed the host that a package had arrived for them, I was again asked to verify my check-in instead of simply acknowledging the message. Another surprising detail was that the cups and plates provided in the apartment were plastic. Overall, although the apartment looks similar to the photos and the location is convenient, the lack of proper preparation for the number of guests, the overly complicated verification process, and the poor communication made the stay unnecessarily difficult. I would recommend the host significantly improve guest communication and ensure the apartment is properly equipped for the number of booked guests.
• Alessandro (9/5): -
• Emily (10/5): -
• LINC (10/5): -
• sunny0728 (10/5): - 因為這次是為了參加東京馬拉松而選這家旅館，距離會場很近，因為是住宅區，所以附近吃的店面比較少，但是有很多超商，有些超商還有販售蔬菜生食，可以在房間自己煮，房間都有準備一些餐具，碗筷，很棒！ 在拿鑰匙這個部分，一開始出了問題，但是業者馬上提供備案。
• Wantanee (10/5): - ที่พักทำเลดี สะอาด
• Ezmeralda (10/5): Apartment Style - 10 min train ride to Shinjuku Station - Loved how close to a grocery store, convinience stores and the train station. The place was secure and had everything you really required. E.g. Shower/Bath, Storage Space, Comfy bed on the side of softer side of medium/firm best way to describe. Plenty of bathroom space and loved the amount of rubbish bin access you have. Which if that's not enough you are just an elevator ride to the trash bin outside. The view as well is beautiful on the front door side both in the morning and night. Would definitely stay here again next time I go back to Japan in future. The noise from outside sirens from ambulances or fire trucks or even Police cars however that wasn't always. If you're a deep sleeper its no issue. Maybe just a portable clothes line in case you wanted to hang clothes outside on the balcony. But that's more a bonus. Couldn't watch Netflix/Login due to software requiring an update but we didn't make contact as we got too busy. Host was always responding to us as soon as they could which in my opinion was rather quick so I know if we mentioned anything it would have been sorted so again no biggie (:
• Bussara (8/5): ที่พักดีค่ะ - ห้องพักดีค่ะ เล็กไปหน่อยสำหรับพักสามคน แต่ก็โอเคค่ะ ที่ตั้งน่าอยู่เดินไปสถานีรถไฟฟ้าไม่ไกล เจ้าของที่พักน่ารักตอบคำถามตลอด ใส่ใจดีค่ะ ห้องเล็กไปหน่อยสำหรับผู้ใหญ่สามคน กางกระเป๋ายาก แต่ก็โอเคค่ะ
• KaiChi (9/5): 位子裡地鐵很近，乾淨整潔 - 1: 房間空間足夠攤開兩個28吋行李箱 2: 浴室水溫夠熱 3: 浴室乾濕分離 4: 房間有暖氣 5: 地理位子裡地鐵約5～10分鐘 6: 對面馬路就是便利商店 7: 有提供足夠的垃圾袋、衛生紙 8: 有小廚房可以煮飯、煮水 9: 冰箱有冷藏和冷凍 10: 有提供沐浴乳、洗髮乳 浴室水堵塞，退水退得很慢
• Federico (7/5): -
• LEYLA (8/5): Perfect for 3 people – clean and near the metro 😊 - The apartment is only a 5-minute walk from Nishi-Shinjuku Gochome metro station. There are convenience stores like Lawson and 7/11 nearby. The double bed and futon were very comfortable, and it can easily accommodate 3 people. The apartment has a practical kitchen; we didn’t cook, but it’s fully equipped for anyone who wants to. The place was very clean, and the shower and toilet were spacious. Overall, we were very satisfied with our stay and would definitely recommend it. Make sure to bring an adapter compatible with Japanese plug types. Also, the bath towels provided were very small, almost like hair towels — so don’t forget to bring your own 😅
• Helena (10/5): Limpo e ótima localização - Muito limpo e ótima localização.
• Hayley (7/5): -
• andrew (8/5): it was ok. a bed. Apartment very small. - Central location. WE arrived after a 15 hour flight and i asked if we could check in a few hours earlier. Checkin is was 4pm. A few hours earlier was all we asked but this required payment before it was granted. There was no deviation from this requirement.
• Koen (4/5): - Relatively clean, very clear check in instructions Tiny towels, cleanish but not spotless, not the most comfortable futon for the kid, location is quite out of the way for shinjuku,
• Manuela (4/5): Better options than this - They provide just 2 small towels per person for 5 days. The third bed occupied the entire room. No space for opening the suitcases
• Jayant (8/5): Appartment in shinjuku area but suitable for short stay. - Location. Cleanness kitchen facilities peaceful area Washroom water Luke warm. Bath tub is too small and deep. Better to have shower room instead of tub. Towel size is too small. No wifi password details provided in-spite of reminders to booking.com.
• Jayasuriya (6/5): Pleasant - Calm and quite place, close to station clean No iron available. No cleaning facility during my seven-day stay. Linen soap, shampoo, and other needs were not refilled. Small towels. The small space is not adequate for three people. With three suitcases, there is no room for a futon.
• Emily (10/5): Choice apartment alternative for a short stay - Our cab driver from Haneda took a wrong turn so we circled a bit. Once at property, we were able to follow the owner’s detailed instructions to retrieve our room key. While the unit felt snug for our family of three, we made most of our brief stay enjoying the feeling of being tucked away and indulging in 7-Eleven snack runs. Nearest train station also made for convenient excursions to nearby Shinjuku.
• G.zsolt (8/5): Very good - The kitchen facilities could be better. There was only one pan to cook in and no knives.
• Rachelle (9/5): Perfect for an overnight stay - Clean and it was very easy to use the instructions to get into the property Everything was fine
• Johnny (8/5): Very good - Near to public transportation Room too small.
• Deirdre (8/5): Good place to stay for a couple of nights. - Proper instructions with photos were sent ahead of the check in time and everything worked smoothly upon arrival. It was a bonus to have a washing machine. Although the space is tight, we were 3 people and managed. Conveniently located close to a bus stop and a train station not far away. Some refreshments like coffee and tea and bottled water would be nice. They do not provide knives, only forks and chopsticks, which to westerners are a bit challenging.
• Suan (5/5): Passable - its wasnt clean when we went in and the place was really really small
• Lwah (9/5): Superb -
• Atit (9/5): Superb -
• Shafeeq (5/5): Passable -
• Mark (9/5): A great base for exploring Tokyo that is a bit quieter than the main tourist areas. Would stay again 👍! - Great location within walking distance of Meiji Temple, gardens, and Shinjuku Station. The apartment was spotless and was in a nice quiet area with lots of convenience stores nearby and some good restaurants. The Nishi Shinjuku station is just around the corner. Information was provided for self check in and all went well. Apartment, which in a tower block of private units, was small but comfortable and had balcony, separate bathroom, cooking facilities and washing machine so a really good choice for a stay of a few days or more. Not really anything. Some instructions for things like air conditioning control and washing machine are only in Japanese but translate apps solved that quickly.

Photos