Panorama Bansko

Location: улица Гуровица 5, Bansko, bg

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Clubhouse
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Sauna
• Massage services
• Darts
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Kids' outdoor play equipment
• Heated pool
• Outdoor furniture
• Coffee Shop on site
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Delivered food - securely covered
• Happy hour
• Television in common areas
• Ski-in/ski-out access
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Golfing on site
• Ski lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Private picnics
• Reception hall
• Indoor/outdoor pool
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Pool toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  This apartment comes with 3 living rooms, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also features a seating area and a flat-screen TV. The unit has 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Free gym access

• Studio

  In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this studio. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Free gym access

• One-Bedroom Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also features a seating area and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Free gym access

• Double or Twin Room

  The twin/double room features a wardrobe, an electric kettle, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Free gym access

Guest Reviews

• Athena (6/5): -
• Rostyslav (1/5): - Absolutely nothing Everything
• Йордан (9/5): -
• Manolov (9/5): -
• Alexei (8/5): -
• Nico (10/5): -
• Biljana (9/5): -
• Mariela (6/5): -
• Grigor (8/5): -
• Deimantas (6/5): -
• Andrei 18 (1/5): Very disappointing stay – nothing like the photos and description - I usually don't give this type of reviews, but we had a mixed stay at Panorama Bansko. On the positive side, the shuttle bus service is excellent – reliable and the drivers are very friendly and helpful. Also, the staff are genuinely nice and eager to assist, which was one of the few bright spots. - The indoor pool shown in all the photos and mentioned in the facilities simply does not exist – not even for an extra fee. When we asked, they said “it hasn’t been working for years”. Then why is it still in the pictures? - The restaurant that appears in the photos no longer exists. There was no option to eat there (neither breakfast). - Bathroom: shower drain completely defective (water up to the ankles), mixer tap broken – you had a 50/50 chance of scalding yourself or freezing. The bathroom was cold with a very small electric radiator. - Heating: the only optio = old, uncontrollable electric radiators that smelled of burning dust. We were genuinely scared to leave them on overnight in case something caught fire. (The wires were getting very hot). - Access road to the parking lot was a sheet of ice the entire stay – not a single grain of salt or sand was spread. Cars and pedestrians were sliding everywhere. - Slippers mentioned in the room facilities – not provided. The property is falsely advertised on Booking.com – many promised facilities simply do not exist or haven’t existed for years. Either the reviews of this property on booking.com are fake or i had the worst room possible.
• Cahit (7/5): tesis otel olarak görünüyor ama yalnızca airbnb den oda kiralar gibiydik. - oda rahattı. otelde resepsiyon dahil hiçbir yerde ısıtma yoktu ve açık değildi.restaurant kapalıydı. yalnızca oda kiaralamış olduk.
• Pantelis (1/5): - Στις εικόνες που έχει και στις παροχές λέει ότι έχει spa . Επειδή πήγα και έφυγα μόλις βρήκα άλλο ξενοδοχείο σας ενημερώνω ότι, δεν υπάρχει πρωινό με πληρωμή. Δεν υπάρχουν spa και στην ερώτηση μου για τα spa με ενημέρωσαν ότι υπάρχουν στα γύρω ξενοδοχεία. Μάλλον άλλαξε διεύθυνση το ξενοδοχείο διότι τα σχόλια που είχα διαβάσει έλεγαν ότι υπάρχει spa.
• Gabriela (8/5): -
• Ana (1/5): Never go to this place! - Nothing! So bad experience! The hotel was dissarter and the staff horrible attitude! Nothing!
• Blagovest (6/5): - Беше чист и донякъде уютен, но неотопляван в по-голямата си част. Персоналът беше мил, вежлив, комункацията беше лесна. Предложиха почистване на следващия ден, което в много хотели липсва. Хотелската част не е отоплявана. И хотелът не финкционира напълно - лоби бар, ресторант басейн не работят. Не отговаря на стандарта за четири звезди.
• Iglika (10/5): -
• Ani (8/5): - It was clean. There were towels, shampoo, toilet paper, soap, hair dryer. Tea, coffee and sugar in the kitchen. The location was not good for us as we were with a kid. The hotel is on a slope, not too convenient.
• Marija (4/5): - Quiet area with a comfortable room, about a 15-20 minute walk to the center, fine for a short stay. The hotel was very cold (it was warmer outside than inside), making it uncomfortable to spend time in the lobby in the evening. There was no one at reception during the evening if you needed help. The hotel felt cheap and suitable only for sleeping, which was very disappointing considering the good reviews and photos we reviewed before booking.
• Dahee (9/5): Great place to ski or hike. Friendly and kind staff. - Staffs were really kind and friendly. Location to ski place and old town was perfect. Many facilities were stoped when we visited especially swimming pool. Far from the station.
• Santiliano (7/5): -
• Tsvetelina (8/5): - It was very clean, warm and cozy with a nice view, slightly away from all the fuss in Bansko. The little staff we saw were very nice. As all offers for New Year and generally in Bansko it was very overpriced. You should know that it is not a fully functioning hotel-say the lobby and hallways aren’t warmed and cannot be used even though they are very nice, I didn’t check but I think that the other facilities offered like pool and spa are not functioning as well. There’s no 24h reception as well.
• Tsanosidou (1/5): - Ηταν όλα χάλια Δεν είχε καν τουαλέτα ήταν χαλασμένη
• Ivan (9/5): -
• Petrov (9/5): -
• Presian (10/5): -
• Nikola Knežević (8/5): - Lokacija I pogled. Osoblja nema u hotelu, kao da je napusten Mozetese sluziti bazenom I sadrzajem, ali kada padne mrak, deluje pomalo jezivo. Steta, jer je lokacija odlicna.
• Valentyna (8/5): -
• Maksym (8/5): -
• Sonya (8/5): -
• Maria Ilieva (8/5): -
• Krasimir (10/5): -
• Stoyan40 (8/5): -
• Konstantin Delev (10/5): -
• Radoslav (10/5): -
• Александра Костадинова (8/5): -
• Kabranova (9/5): Superb - Clean, spacious room, good pool and green yard in feont of it. The sauna wasn't working.
• Dimitar (8/5): Very good -
• Momchil (10/5): Exceptional -
• Petar (10/5): Exceptional - We were able to properly check in despite our late arrival. The view from the balcony was awesome! Nothing to complain about.
• Stoyan (10/5): nice and clean friendly staff. -
• Cristian (9/5): Superb -
• Christina (10/5): Exceptional - The staff extremely helpful n awakening to beautiful views.
• Gianpaolo (10/5): Excellent customer care, infrastructure needs a bit of work - While the hotel infrastructure needs a bit of work, the people looking after the hotel are amazing. Impressively accommodating to every little request we came up with and made us feel like it was our family.
• Sabina (9/5): Good value for money! - We loved the facilities. We played ping pong every night. Also breakfast was good. The pool closes too early at 8. Barely have time to go after skiing.
• Marina (6/5): Pleasant - The promissed shuttle to ski gondola never appered on time
• Никола (5/5): Passable - Breakfast is good ! Buss shuttle to the ski lift . Corridors are very cold and door banging any time when another door is open . And prices a bit too high ! Host was great ! We have not had any troubles during the stay !
• Stevan (4/5): Disappointing -
• Monica (2/5): Very bad experience for quite high amount of money - Staff Very cold everywhere outside the rooms, dirty room, very low quality uncomfortable sheets, no hairdryer in the room, very bad quality breakfast, hot water at the shower only lasts for few minutes. Second person can not take shower right after (no central heating in the hotel).
• Lunaxod (10/5): Great service, great view - First of all, I want to underline the service. The administrator was pleasant and helpful, and minor problems were fixed quickly. The apartment was great, with a lot of space and a great view. The kitchen had everything we needed.
• Doga (10/5): We were very pleased, thank you for everything, the hotel was very clean and great, the employees were very sweet and th -
• Liptac (10/5): I definitely recommend this property for the hospitality and spa are! - The swimming pool was big and the water was heated, such a delight after a day at ski. The people at the reception were si helpful and nice, good breakfast, wonderful view!
• Georgi (10/5): Exceptional -
• Kostyantyn (8/5): Very good - Good view,location, reception & personnel, shuttle driver. Room cleaning : upon arrival we observe a lot of spider nets and some food debris on the floor...
• Niels (2/5): Insanely unjustified price quality, D-tier hotel at S-tier pricing. Nothing feels luxurious. - Friendly receptionist Where to start... Insanely expensive you think it's premium. You arrive, cold hallway and entire building is unheated, no English speaking staff except one receptionist, shit parking, no way to turn off heater or choose temperature, cold water from shower after 2 minutes, wifi on and off, terrible price quality, very small breakfast compared to other hotels, spa i turn on steamroom to go in 10 minutes and some staff member in the meanwhile conveniently put it off to probably save some few euro's a day which is crazy given you already pay 110 eur a night to stay here. Just go to a better one in the area like Cornelia or if you want premium go to Pirin...
• Sara (7/5): Good -
• Zoran (10/5): Exceptional -
• Vesislava (3/5): Poor -
• Miltos (5/5): A weekend with friends - The location The fridge didn’t work and the room was a bit small
• Ramadan (10/5): Exceptional -
• Radoslav (1/5): Bad -
• Nachevska (9/5): Superb -
• Alexander (5/5): Passable - The breakfast time period and the warm rooms The rooms weren’t clean until 15:30 so we couldn’t apply
• Gashi (1/5): Overall, a very bad experience. I do not recommend this hotel and hope others find a better place to stay in Bansko. - Pool and nothing else. I was extremely disappointing. The room was poorly maintained: the bed was very small, old, and uncomfortable, making loud noises with any movement—completely unsuitable for one person, let alone a couple. Some windows lacked proper coverings, leaving the room exposed to view from outside. During the night, there were persistent noises that could not be turned off, making sleep impossible. Basic amenities were missing—no slippers were provided, which was inconvenient given the cold and unclean floors. The advertised SPA facilities were misleading; only the pool and sauna were operational, while the steam room and jacuzzi were out of service.
• Nigel (10/5): I will be back with my 3 kids in their 20’s soon - The staff were so helpful particularly Virginia the manager helped us from the minute we arrived late to the minute we left. Her English is brilliant so helps a lot with communications. Nothing all very nice and great value.
• Aristotelis (9/5): short winter vacations in a famous ski resort - BREAKFAST was very good but a bit limited. The swimming pool, the sauna, the dining area were great the staff was very friendly and accomodating more variety at breakfast. there was every day turn down service and change of towels, but they were not moping the floors
• Desi (9/5): Great vacation experience in Bansko - Very spacious and comfortable apartment, equipped with everything you need. The hotel has great view and is close to ski area and offers free shuttle services. The staff is very friendly. Hotel has also big pool and spa area. Definitely recommend. Thanks for the great experience.
• Avni (6/5): Pleasant -
• Mihaly (8/5): good value / price - NOT perfect BUT it is OK - We had stay twice here , 1 and 1 night with family and friends. Nice location, good facilities, good breakfast. I had read a lot of negative reviews before, but I think they correct it, they works on it and now it is a very good choice. Of course not perfect (there would be 100 things to repair in bathroom, apartman, around the hotel, etc), but finally you get a quite good service, conditions for right, correct money. No moskito mesch on the windows, they should repair many thinks in apartman, bathroom...
• Cristina (5/5): Passable -
• Mihaly (8/5): good value / price - NOT perfect BUT it is OK - We had stay twice here , 1 and 1 night with family and friends. Nice location, good facilities, good breakfast. I had read a lot of negative reviews before, but I think they correct it, they works on it and now it is a very good choice. Of course not perfect (there would be 100 things to repair in bathroom, apartman, around the hotel, etc), but finally you get a quite good service, conditions for right, correct money. No moskito mesch on the windows, they should repair many thinks in apartman, bathroom...
• Nana (9/5): Wonderful place in the mountin for escape from city life -
• Astakova (10/5): Exceptional -
• Nikolay (8/5): Nice place - Water in pool had a bit more chlorine. Spa was not open during entire working hours.
• Paolo (7/5): Good - The swimming pool, the quietness in the rooms, Pool table was not working. There was a direct access between bedrooms and reception
• Marek (10/5): Exceptional - Great holiday resort, very helpful staff, rooms with a great view of the mountains and delicious breakfasts Pool and sauna are amazing.
• Iva (10/5): Exceptional -
• Greta (5/5): Passable -
• Gaynor (8/5): Nice - We stayed off season, so hotel very quiet. Nice breakfast and lady at reception. Lovely view.
• Alexandru (10/5): Exceptional -
• Pencho (7/5): Good -
• Kacper (7/5): Good - Good price outside the ski season, clean rooms, pool. Big red flag is that you have to pay extra for lots of things, for example you have to pay extra fee for using a rope (per person), extra fee to use biliard table, extra fee to use table hockey. If you offer those attractions in 4* hotel I think it definitely should be included in the price. Sauna and steam bath was turn for us only on request.
• Biserka (9/5): Superb -
• Venelina (9/5): Superb -
• Момчил (9/5): Will definitely repeat. - The atmosphere was nice. Spa and lobby bar were very clean and maintained. Food was always fresh, not in enormous amounts, just enough and delicious. The human factor made the biggest impression. People were really nice, kind, helpful which made us feel special. The massage therapist was on spot. One of the best we've experienced. Sauna and steam bath were on demand which required waiting time.
• Angel (6/5): Pleasant - Breakfast was terrible, at 9 o'clock there was nothing left to eat. No food, no milk, no napkins, no person to ask for help.
• Uroš (8/5): Very good -
• Voinea (7/5): Good -
• Branko (10/5): Exceptional -
• Carlos (10/5): Exceptional - This hotel was a big revelation for me, the location and the room are very nice. The view from the room is amazing, it has to beautiful in winter with the view of the mountains. The installations of the hotel are great, offering different activities to do. The staff was friendly and helpful. The breakfast is not great, but it is not bad either (meh)
• Ioana (10/5): Exceptional - All was great
• Bari (10/5): amazing price, amazing place - Everything was good, very friendly receptionists (both of them).
• May (6/5): nice place, good for kids. very far from town's center so you have to have a car. - there's is nice facility for kid's play- a play room, a big trampoline and nice pool. the stuff is very nice .breakfast was ok. not diverst so we had to buy more products for the children's breakfast. the facility is nice, but very low maintained specifically in our roon the toilet wasn't well attached and was moving when sitting on it and the toilet paper and towel holder just fell off place when we first touched them the hotel gets locked up at night and openes again only around 8, so one morning when we had to leave early for a hike, we had to find creative ways to get out of the property
• Bozovic (9/5): Superb -
• Vesislava (9/5): Nice stay for good price. - The location is great especially when traveling with a dog. Close to the city, but very quiet. Clean and spacious apartment. Nice and helpful staff. Good value for the price. There are no towels at the spa/pool zone and no bath robes to go to the spa zone.
• Vladimir (9/5): Superb -
• Dragičević (8/5): Very good -
• Vasil (10/5): Exceptional -
• Jovan (10/5): Beautiful hotel with an beautiful view. - A really beautifully done hotel in a beautiful location with a beautiful view. Picking up the keys to the apartment was quick and easy. The employees are very friendly, and the hotel is clean. The breakfast was excellent. It has beautiful pool with an amazing view. Everything was amazing.
• Giannis (9/5): Superb -

Photos