Hotel Vaway
Location: Padre Aguirre, Cuenca, ec
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Explore Cuenca from Hotel Vaway
Convenient Location: With key attractions like Pumapungo Museum and Straw hat Museum just a stone's throw away, Hotel Vaway offers a prime location for exploring Cuenca.
Modern Amenities: Enjoy a comfortable stay with 24-hour front desk assistance, room service, and free WiFi. The rooms are equipped with all essentials including a flat-screen TV and a private bathroom.
Delicious Dining Options: Start your day with a delectable à la carte breakfast at the hotel's restaurant, setting the tone for a day of adventure in Cuenca.
Experience the best of Cuenca at Hotel Vaway. Book your stay now for an unforgettable getaway.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Wine release events
- Covered parking
- Garage
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a private entrance, a flat-screen TV and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Suite with Spa Bath
This suite's standout features are the hot tub and spa bath. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower and slippers. This twin room features a private entrance and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Standard Studio
Providing free toiletries, this studio includes a private bathroom with a shower and slippers. The studio's kitchen, which features kitchenware, is available for cooking and storing food. The studio is equipped with a flat-screen TV, a private entrance, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Kitchenette
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Kitchen
- Private entrance
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Junior Suite
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Standard Triple Room
Providing free toiletries, this triple room includes a private bathroom with a shower and slippers. This triple room provides a private entrance and a flat-screen TV. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Double Room
Featuring free toiletries, this family room includes a private bathroom with a shower and slippers. This family room has a private entrance, a wardrobe and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and slippers. This double room offers a private entrance, a flat-screen TV and a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
-
Budget Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a private entrance, a wardrobe and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- María Alejandra (6/5): - The view was amazing. The staff acted weird when they figured we were two girls, it was even uncomfortable for them to help us to call a taxi, that made me feel me and my partner uncomfortable as we decided to Walk out with our luggage. 12 usd for breakfast but when we got up there it was almost empty ….. The view from the suite was beautiful tho.
- María Cristina (8/5): - La verdad me quería quedar alli x la zona pero la.hab con vista a la cathedral no estaba disponible , las hab interiores te hacen sentir como en una caja
- Correa (10/5): - Lindo lugar Todo bien bella ciudad
- Jacques (7/5): -
- lizeth (10/5): -
- Juan Pablo (10/5): - Instalaciones, rica pieza, rico restaurante. Todo ok
- Carol (10/5): -
- Pablo (9/5): - Checking muy tarde 15h00 y checkout muy temprano 12h00
- Carol (10/5): -
- Andreina (10/5): -
- Diego (8/5): - La ubicación Mucho ruido exterior
- katie (4/5): Pésimo - La ubicación . No tiene insonorización se escucha el ruido de la calle. No se puede dormir.
- María José (10/5): Confort total - Moderno y cómodo! Todo excelente
- Victor Manuel (7/5): Hotel de paso - La ubicacion Hotel muy basico para el sector
- Diana (9/5): Contentos con mi esposo de la estadía, lo recomiendo - La ubicación y desayuno buffet En el último Piso el 6 se escuchaba ruido del restaurante de la terraza hasta que cerraran o abrieran
- Denisse (10/5): Excellent - I love the location of this hotel and how accommodating they are. The view to the cathedral was amazing. We booked two rooms and we were thankful they put us next to each other. The rooms were clean and we had room service every day. Beds were 10/10 comfortable. The restaurant in the roof top 10/10. There are some reviews about the noise coming from the city and church bells but in all honesty that was not a problem for us. We used white noise every night from our phones and with that, our stay was perfection! I loved everything about the hotel and I would most definitely stay there again
- Peter (5/5): Very poor sound proofing but nice modern design - Contemporary design & large room. Elevator. Very central to old town (next to Cathedral). Lovely roof top breakfast ( & bar etc) Very poor sound proofing. We could hear the next room's TV well into the night, so disturbed sleeping. In the morning, early street vehicle traffic noise due to single pain windows.
- Robert (9/5): -
- Michelle (9/5): Excellent location with an amazing breakfast. - Excellent location with an amazing breakfast. We reserved 3 bedrooms and all my family members were happy with their bedrooms. We are very thankful with the personnel as one person got sick during the middle of the night and they helped us finding a pharmacy with delivery to the hotel. That said. It was a good experience specially because of the welcoming and helpful staff. The room (double deluxe), facing the main street, was a little noisy, as walls are thin. It can be hard to sleep if the room above yours is noisy. So bring earplugs. I spoke with the staff the day after and they asked us to call reception, if the room above us, makes loud noises outside the allowing time, so they can talk to them. That was a nice service from them. And finally, there is not heat (as in most of hotel in Cuenca) however, based on price-quality, short stay and as it was only for sleeping, it was fine.
- Darwin (10/5): -
- Melisa (10/5): -
- Amaraica (7/5): - Ubicacion Desayuno simple y parqueadero es pago y a 2 cuadras
- NICOLAS (10/5): - todo .
- Tavera (10/5): -
- Eva (7/5): Prima hotel, maar te duur voor wat je krijgt. - Comfortabel bed en ruime kamer, schoon, fijne badkamer. Het pand is een stuk ouder en minder goed onderhouden dan op de foto’s. De eerste kamer die we kregen had alleen een raam naar een binnenplaats en was heel donker en klein (tweepersoonkamer). De tweede kamer was mooi, maar heel luidruchtig (kamer met uitzicht op de kerk). Elke ochtend word je wakker van de kerkklokken en het geluid van straat, de ramen zijn niet geluidswerend, het lijkt alsof de ramen open staan ook al zijn ze dicht. Het ontbijt is matig, oud, zoet brood en weinig opties. Prijs kwaliteit verhouding is wat mij betreft niet goed, te duur voor wat het is.
- Andres (7/5): - La ubicación No cumplió con lo que decia que tenia plancha y no habia
- Carolina (3/5): - El sitio al rededor del hotel Mucho ruido de la calle, no pudimos descansar, NO ES PARA $100 por noche, deberían poner ventanas apropiadas para descansar, las fotos no son las mismas que publican en algunas habitaciones
- parrales (7/5): Bueno - El baño Falta de ventilación
- Benjamin (3/5): Never again - Very very noisy, the windows could be made of paper and isolate more the noise from the street and the cathedral (bells ring for a full 5 minutes every hour as of 6am). The bedsheets had hair and the floor was not well cleaned upon our arrival. For a hotel charging 100$ a night in Cuenca this is just not acceptable and very little bang for your buck. Disappointing.
- Gabriela (10/5): -
- liliana (10/5): -
- pablo (10/5): Hermoso conocer la ciudad de Cuenca y mas aun hospedándose en Vaway - Muy buen desayuno buffet y la puntualidad en los horarios se cumplió a cabalidad, se coincidió la estancia con las fiestas previas de navidad y por tal motivo la ubicación del hotel es extremadamente estratégica. Adicional desde la reserva el hotel estuvo pendiente de solucionar requerimientos y contestaba prono a mis preguntas, excelente experiencia. Lamentablemente llegamos muy temprano y no pudimos adelantar el check in al hotel sin embargo nos ayudaron encargando las maletas.
- janeth (9/5): Recomendado - La estancia fue cómoda adecuada para el descanso, dispusimos de agua y la posibilidad de preparar infusiones en la misma habitación. Desayuno bufet en una terraza de preciosas vistas. La ubicación céntrica permite acceder a todos los posibles servicios de manera más inmediata.
- Giler (10/5): -
- Rick (6/5): Okay nothing super great! - Breakfast was no goo,d and I only ate one day, and there are outside options nearby which are much better for money and also much more delicious food. The room was comfortable overall—the bed was exceptionally comfortable, and the shower was excellent. I did want to share a few constructive suggestions with the owner and management that could further improve the guest experience. The bathroom does not have an electrical outlet for a hairdryer or electric shaver, which makes grooming inconvenient, as the hairdryer has to be used near the bedside. Additionally, the small desk intended for laptop or writing use does not have a nearby power outlet, making it impractical for anyone who needs to work from the room. Regarding breakfast, the $9.99 offering does not provide good value. Nearby cafés offer better-quality breakfasts for around $6.20, including freshly prepared food and fresh juices. It may be worth reconsidering or redesigning the breakfast option. During my stay, the internet service was unavailable a few times; I’m not sure of the cause, but consistent connectivity is important, especially for business travelers. That said, the staff was very helpful and caring, and the room, bed, and shower were genuinely pleasant. With a few improvements, this place has the potential to become a top choice. I wish you the best and would be happy to stay again in the near future.
- Knapp (8/5): - most all of it restaraunt good but overpriced
- Pierina (8/5): Cómoda ubicación - Ubicación Habitación a la calle
- Sergio (7/5): Buen lugar - La cama pudo ser más cómoda
- Olvera (10/5): -
- Olvera (10/5): -
- Rodriguez (10/5): El mejor hotel - Excelente ubicación, todo muy limpio Todo estuvo muy bien
- Rodriguez (10/5): -
- DIEGO (10/5): -
- DANIELA (10/5): -
- Gustavo Marriott (10/5): - Excelente ubicación y fenomenal atención 👏
- Eddie (10/5): -
- DIEGO (10/5): Exótico 🥝 - Es un lugar frío pero es lo que me gusta Las compras salieron con otras fechas
- Alcivar (10/5): Me encantó - La vista del comedor, y las diferentes comidas diarias
- Jorge (10/5): Excelente - Excelente Debe tener programación en el televisor
- Jorge (10/5): - Excelente Todo estuvo en orden
- Jorge (4/5): Vanway? No way... for me. - Location is you want to be on the colonial part of the city. Sheets were very soft. The pictures are really good, the place is not as nice. Not bad, not great. Definitely not as polished as the images for any of the three rooms. What the pictures will not show are the noise from outside we encountered both nights. People on the street, incessant loud car, truck and motorcycle traffic, even chairs being dragged on the floor (or something like that) very late into the evening. It was impossible to get a good night's sleep for any of those in the three rooms we booked. We stayed Friday through Sunday. To compound it, the elevator was broken for most of the weekend requiring taking the stairs up and down the seven stories to and from the restaurant and rooms. Finally, the chairs and sofas in the restaurant look just plain filthy/grimey and in disrepair. Not the greatest experience when you are eating... You will be asked to pay upfront for all your stay, so bailing out for a quieter place will require forfeiting any additional nights already paid. Overall, the worst stay to date in 2025, and I have stayed in 45 + hotels so far this year between business and leisure trips. I understand the hotel does not control what goes on outside, but if I can't properly sleep in a hotel what good is it?
- jorfeval (9/5): Hotel muy recomensable - Me gusto la ubicacion y la limpieza y orden No habia luz junto a la cama y la habitacion solo tenia una mesita de noche
- Roca (7/5): - Ubicación. No me cambiaron las sábanas el día siguiente que hicieron la limpieza.
- Patricia Cybelle (10/5): Excelente localização - Excelente localização, atrás da Catedral Nova, próximo ao Parque Calderón e a ótimos restaurantes. Área muito segura, hotel limpo e confortável, bom café da manhã servido no restaurante na cobertura.
- Veronica Marisol (10/5): - Todo
- velecela (8/5): -
- Rafael (10/5): - The hotel is in located near to all restaurants and shops in Cuenca
- Ana (10/5): - Excelente vista a la ciudad, el servicio del personal muy amables
- Anthony (8/5): - The best part of the hotel was how caring and kind of the staff were during the stay. Everyone went out of their way to make sure that you were comfortable. The Hotel is quaint with modern upgrades, and an amazing rooftop restaurant. The only thing you need to be prepared for is the loud ringing of the church bells early in the morning and the noise from the street, which is inevitable, given how centrally located the hotel is. Otherwise, a great value stay.
- SULY JOHANA (10/5): - Todo muy bien.
- Carolina (9/5): -
- Dennis A. (10/5): - Very nice hotel. The reception doesn’t look particularly nice but the rooms are amazing. The staff was also friendly. The hotel doesn’t have a gym but they suggested a park nearby where one can exercise.
- Maria Isabel (10/5): Excepcional, muy recomendado! - La vista de la habitación fue maravillosa, realmente las fotos hacen justicia a la experiencia y a la expectativa. La ubicación es fantástica para quien desea caminar por el centro histórico. El personal muy atento y la comida del restaurante muy buena. Recomiendo enormente, fue a la final un sueño hecho realidad. Ya estamos recomendando a nuestros amigos. Muchas gracias!
- JESUS (10/5): - Excelente ubicación en el centro de la ciudad con buen desayuno.
- charlie (10/5): - Excelente
- Jan (2/5): Disa - The kitchen was only a sink, cook top, and coffee maker; no frigde or microwave. Water was turned off for repairs originally 1-6 PM, but didn't come back on until 10:30 PM. Construction noises continued until 10:15 PM. There was no hot water the next morning for a shower. The nicest thing was the bed and bedding.
- Boris (9/5): -
- Soraya (10/5): - Excellent in everything
- Jaime (10/5): -
- Miguel (8/5): - The staff was great, friendly and professional. The room was ok, but. I reserved a room with a kitchen and it did not have a refrigerator. That makes the kitchen almost useless. The restaurants bery good, but it was often closed. The few time I was able to eat there it was very good.
- Sergio (4/5): -
- ethna.caceresoleas (10/5): -
- Mayra Andrade (10/5): Estupendo - Linda vista ,muy bonito La bulla un poquito
- Andres (10/5): -
- Daniel Alfonso (10/5): nice - el hotel esta bien esta ok, pudo mejorar, pero para ir por trabajo esta ok
- Karen (10/5): - The staff are nice and helpful they gave you what you need right away. the room are clean . i will definitely be back to this hotel again. Thank you!
- Braulio (7/5): El parking está lejos - La ubicación La chica de recepción fue poco amable a mi llegada; “tiene un usted la habitación más básica, económica, de menos precio y no tiene desayuno” no hace falta decir lo que has reservado siendo que el precio por noche no es barato.
- Maria Paulina (9/5): -
- Brigitte (8/5): - Ubicación Sin armario
- Roberta (10/5): Just fantastic! - I loved everything about the Vaway in Cuenca, my view was beautiful. Most of all I loved the entire staff. One of the best hotel stays I have had and that was because of the wonderful staff!
- Peter (1/5): -
- Andrea (9/5): Loved our stay at the hotel. They were very acomadating and stored our luggage after we checked out - Loved the location of this hotel. I felt like the breakfast was just mid, but nice to have something before we went out for our day.
- Nervo (10/5): - Nice
- Cristina (4/5): - The rooftop is the hotels saving grace. Breakfast was awful and lobby staff was rude, unhelpful
- Irene (10/5): - Excelente atención, ubicación y adecuaciones
- estefania (2/5): - Fue un bonito hotel pero tuvimos muchos inconvenientes. Mi estadía fueron 3 noches y la primera noche hubo un evento en donde no pudimos dormir del ruido de la fiesta y el ruido de la calle. Para quienes buscan tranquilidad o están con niños es un hotel poco recomendable y la tercera noche tuvimos una hinundacion en nuestros cuartos que aún es un misterio pues nos dijeron muchas cosas de lo pudo ser. Se cayó el techo de uno de los cuartos y el inodoro encima de una cama,gracias a dios no estuvimos ahí. Pero cuando fui hacer el reclamo me dijeron que por haber hecho en Expedia no podían reembolsar nada y el resto de mi familia lo había hecho directo por el hotel así q mi familia me dio el dinero que le correspondía pagar pero esto fue otro inconveniente. También debo aclarar que el hotel es usado como rooftop como bar entonces no era el evento sino que lo hacen todas las noches
- Mauricio (2/5): - Don’t go bad one! To noisy
- Hernan (10/5): Hermoso hotel boutique, confortable y moderno. La vista panorámica del desayuno es impagable. - El desayunador tiene una vista panorámica privilegiada de la hermosa ciudad de Cuenca, con la cúpula de la Catedral que casi se puede tocar. Las habitaciones son modernas y confortables. La atención del personal diez puntos, me prestaron un adaptador para mi cargador. Sentí la habitación un poco fría a la madrugada, y el desayuno podría ser un poco más generoso, incluir algun platillo típico ademas de las frutas, pero no está mal. Fuera de eso todo 10 puntos.
- Richard (10/5): Wonderful Welcome to Cuenca! - The staff here was very helpful. And the breakfast on the seventh floor exceptionally good. I highly recommend this hotel.
- Patricia (10/5): - LA AMPLIA HABITACION DE LUXE, LA BUENA CAMA Y ALMOHADAS, LA LIMPIEZA EL ORDEN Y ESTA CERCA DE TODO LO QUE ME GUISTA, DENTRO DEL CASCO COLONIAL.
- Luis (6/5): - Buena ubicación Demasiado ruido en habitación por la noche Falta de climatización en la habitación
- Gabriel (2/5): La ubicación no lo es todo - La ubicación, atención al cliente, postres, el rooftop. La habitación, el.desayuno, no se puede descansar en la noche la cocina tiene contacto con la habitación y no se pudo dormir, cama pequeña ni representante el precio de la habitación con su costo.
- Travis (10/5): - Nice location
- Miguel (10/5): - Great place
- Svetlana (9/5): -
- Maria Susana (10/5): - Pasamos unos días muy lindos en Cuenca y el hotel es maravilloso. Las habitaciones cómodas y grandes. El desayuno completo. Y todo el personal muy amable. Recomiendo no perderse ir a Terra a tomar un delicioso cocktail y además las fotos en el mirador.
- Steven (10/5): Centraal gelegen en prachtig zicht - Een schitterend zicht vanuit de kamer en de ontbijt ruimte op het dakterras. Fijne centrale plek om te verblijven in Cuenca
- Elizabeth (10/5): - Our family enjoyed staying at the Vaway Hotel in Cuenca. It was in the center of many restaurants, shops and more. The hotel was clean, the staff was nice and the rooms were well kept.
- jose (10/5): The best hotel period. - We really enjoyed our stay. This hotel is very peaceful with friendly staff. The food was amazing so delicious. The rooftop restaurant has an amazing view of downtown Cuenca.
- carolina (10/5): -
Photos
