Arcadia Hotel Boutique

Location: 101 R. de la Commune O, Montréal, QC H2Y 2C7, Canada, Montréal, ca

Star Rating: 8.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Luggage storage
• Non-smoking throughout
• Private check-in/check-out
• First aid kit available
• Smoke alarms
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Queen Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a dining area and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• King Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker and a dining area. The unit offers 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Standard King Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a dining area and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• King Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room provides air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Deluxe King Room

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a dining area and a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Patrick (6/5): I was there for only one night for a bussiness trip. - Clealiness, location, nice view , bad was comfy, soap and shampoo was also good., Self checkin, I received the security code for my room but not my room number. Called customer service, I had to call 3 times before someone pick up the phone. No sound proof you can hear every little step the guest in other room make.
• Marco Antônio (10/5): Amazing stay in montreal! Unforgettable!! - Amazing staff, shout out to Jimena and Benjamin. They were very thoughtful and respectful. Jimena was really great on giving me tips about restaurants, bars and other recommendations. My apartment was very clean and the bed was really comfortable. The bathroom was very spacious and clean! I will definitely go back to Arcadia when I am in Montreal again!! Totally recommend it.
• Robin (10/5): Very nice - Nice, clean, nice staff and in the city center
• Zemar (10/5): -
• fiona (9/5): - Gratis Netflix Parkplatz bisschen teuer
• Jennie (9/5): -
• James (10/5): -
• Julie (8/5): -
• Atristain (1/5): Awful - If it was no do difficult to check in other will be story but unfortunately except for Karla the housekeeping girl that she was amazing and helpful but apart from here i will never recommend or back to the hotel and never again I will be using booking.com I don’t know if it was both of them then am staying away
• Angoothiwala (10/5): Wish I had found this sooner! - Amazing, helpful, efficient, and warm staff! The room was clean and nice! The price :(
• Guest (7/5): -
• Claudy (9/5): -
• Ahrabi (10/5): -
• Aaron (9/5): -
• Desjardins (9/5): For the short time we were there we found the people and the taxi drivers very helpful and polite. - The location is great. Loved being in old Montreal. Itis so pictures. There is a lot of choices of restaurants. Construction around is a little difficult to manoeuvre.
• Chantal (8/5): Très beau séjour! Je recommande vivement cet hôtel. - L’emplacement et le service La chambre était différente des photos et l’enregistrement trop intrusif sur une plateforme additionnelle mais l’hôtelier nous a accommodé avec une solution satisfaisante pour les 2 partie.
• MacDonald (10/5): - Being down in old Montreal walking distance from everything To many stairs lol
• Barbeau (10/5): -
• antoine (1/5): -
• sibylle (10/5): -
• Elsie (9/5): -
• Mauricio (9/5): Tranquilidad - Las instalaciones y todo bien organizado No tienen desayuno
• lauren (5/5): Fine for 1 night. Very loud neighbors that do not respect the 11pm quiet hours. People were up until 4am running the hal - Close to restaurants and bars. We weren’t made aware that there is an insurance fee they charge you after booking your non refundable stay.
• Aida (10/5): I will be back to Montreal on another season, I will definitely choose this place again. - I absolutely loved the location! Walking distance to the best restaurants and grocery nearby. Is very nicely decorated and clean too. The elevator for the luggage was not working well. However the staff was super quick solving it. A very great service
• marquez (10/5): - La chambre avec vue, la literie, les très bons produits de toilette. Nous nous attendions à un hôtel avec quelqu'un à l'accueil.
• Vitaliy (9/5): -
• Oussama (1/5): - I arrived at the booked property(Arcadia Hotel Boutique, Montreal-Canada) and was denied access, despite having a confirmed reservation with PIN code through Booking.com, with no concierge or onsite support available. The property’s online staff informed me I had no reservation, contrary to my confirmation, and were uncooperative and misleading in resolving my situation. This constitutes a clear breach of contract and misrepresentation of services offered.
• NICOLE (6/5): Très déçu de l’orientation de la chambre sinon très belle rénovation - Tout les équipements étaient parfait y compris le lit très confortable Le descriptif indiquait vue que le fleuve malheureusement la 307 donne sur une rue avec des vis-à-vis important sur les appartements de l’immeuble en face . Donc rideaux fermés en permanence … vraiment déçu
• Mike (9/5): - Great location and hotel manager was very helpful with recommendations in the area.
• Hans (9/5): - Location No elevator, steep stairs
• michel (5/5): Acces difficile a la chambre, odeur de cigarette importante - v Senteur de cigarette importante dans la chambre. Aucun code d'acces ne ma été envoyé préalablement pour entrer dans l'édifice, puis dans la chambre. J,ai du téléphonné, la personne ne parlait qu'anglais et avait un gros accent difficile a comprendre
• HELEN (9/5): Excellent stay. Just in case I travel to Montreal again will definitely stay at this hotel - Location.. very clean room First night when I was checking in I didn't have Internet and couldn't open my email to check the info I need to check in. I started calling but no one answered (3 calls). Next day I spoke with the manager and she said that night there were technical difficulties - their phone line was not working.
• Julie (10/5): A charming place to stay in Montreal. - Acadia Hotel boutique was the perfect place to stay in Montreal. It was close to many great restaurants, coffee shops, and an easy walk down to the boardwalk along the water. The staff answered any questions I had, and checked in to make sure our visit was going smoothly. The room was clean, comfortable and charming. I would definitely recommend this hotel to anyone visiting Montreal. The only thing we didn’t like about our stay, was the fact that we couldn’t stay longer.
• Julie (9/5): Acadia Hotel Boutique is a delightful, comfortable, clean hotel great location in old town Montreal - Arcadia was a great location, clean, updated, spacious, unit 303 had views on the River which I requested. The staff were so friendly and responsive. The air conditioning worked great which was needed on the extremely hot days we visited Montreal. The shampoo and soap products in the unit were so luxurious and made my hair and skin feel so healthy, that I went to Ruby Brown directly in the city to purchase all the products. Love them! I would definitely stay here again next time in Montreal. The tile in the shower was too slippery, needs a bathmat. When I mentioned this to Benjamin, he said they’re working on a solution to that and in the meantime he would provide extra towels we could put on the shower floor to keep from slipping. That worked.
• Douglas (10/5): - no restaurant, no breakfast. no big deal. no elevator, needs a shower mat, very slippery.
• Lina-Marie (9/5): - Lots of amenities, ability to cook if wanting to. Great location, right at the heart of old Montreal. Easy to access and also has a luggage elevator so you don’t need to climb up stairs with them. Comfy beds. Great view of the river. Didn’t enjoy the hidden fee after booking the property (security fees non refundable). Small sink in the bathroom. Otherwise great :)
• Sam (10/5): -
• Linda (9/5): -
• Mark (8/5): Very efficient and comfortable - Location, convenience, room Nothing
• KAORU (8/5): -
• Gabriel (8/5): - The location was superb. The room itself was fantastic. Amenities were perfect. Everything was great, staff was excellent and helpful. We did not receive our room code via email or text. This left us scrambling caused a lot unnecessary confusion for the price of this rental. Luckily the receptionist and cleaning lady were helpful, the cleaning lady had the code for us. This happened just in passing. We were also not told the code for the door to get into the hotel after 8pm. It was our door code which we tried. However the door seems to be slightly faulty, after calling the hotel numerous times to no answer our code finally unlocked the main door. Excellent location would recommend however management needs to do a better job of providing this information beforehand. We received close to 10 emails and none had key information.
• Vanessa (10/5): Magnifique - L’emplacement La vue magnifique de la chambre La qualité des équipements
• Francois (10/5): -
• Lisa (10/5): -
• Hamel (8/5): - Lourdeur administrative pour s'inscrire (vérifications multiples et complexes). Beaucoup trop de courriels.
• lavianna (10/5): -
• Marc (10/5): It was joined st what was needed to feel safe and comfortable. - It was the perfect location for my needs, and a perfect space for me to hang after a long job. Can’t think of anything 😃
• Yan Qing (10/5): -
• Jessy (10/5): -
• Victor (7/5): We had a great stay. Excellent location - Good location in the old Montreal area. Very comfortable bed. Excellent and attentive staff; I called twice and they responded right away. Beautiful views. Very clean hotel. The sound proofing of the building isn’t good. So you can hear everything, including noise and music from outside and people from other rooms. There were two days when there was no hot water in the shower.
• Gunnar (9/5): Lovely place to stay, centrally located, clean and comfortable - Right at the harbor front in Vieux Montréal
• Alexandre (9/5): - Thé view it was very clean and the staff were very helpful and friendly
• Andreane (10/5): -
• Kevin (10/5): Great location. Well-equipped and very comfortable rooms. Nice furnishings. Thoughtful details. - This was a repeat visit - and we'll be coming back!
• Julia (10/5): Super great value for price! Upscale boutique. - It was very clean, really well located. The staff was very nice. The room was perfect and the toiletries were nice.
• Brenda (10/5): Comfort, luxury, and homeyness is a great place to stay. - The entire experience was great! I, in particular enjoyed the communication from the hotel. The room itself was amazing, beyond my expectations. I would definitely recommend to anyone, especially families. No front door ramp. With luggage it was a little challenging to go up the stairs.
• Lynn (9/5): Couldn’t have picked a better spot. - Perfect location. Very comfortable and well equipped.
• Fabienne (8/5): Après le stress de l'enregistrement et du code d'accès une nuit agréable - Chambre confortable avec un équipement haut de gamme et très bien située par rapport aux principaux sites à visiter à Montréal. L'accueil dans la boutique fut rassurant. Les faux frais liés à l'enregistrement. Sur booking la question de la caution et des pièces à enregistrer sur une page annexe liée au propriétaire n'étaient pas clairement précisée. Personnellement je n'aime pas fournir mes données et documents à des inconnus en ligne. Heureusement la personne a la boutique a pu faire le lien. Idem quand on arrive de l'étranger on peut avoir des soucis de connexion internet qui peuvent gêner l'enregistrement. Or sans celui ci pas de code donc pas de chambre... alors que celle ci est réglée.
• Nimrod (5/5): Accommodating, cosy but room for improvement - The room was welcoming, clean and comfortable. Tge location was central and convenient. The use if access code allowed for convenient access. I was assigned a room on the ground floor, and the windows faced a service alley that service trucks used early in the morning (6am). Entering the hotel lobby from a snowy street did not allow enough space to clean the boots off snow and the small mat inside the room was not large enough to allow me to keep the room dry. It will be advised to replace or find a different solution especially in the winter.
• James (8/5): - L'emplacement est idéal, la vue est spectaculaire ( sur le fleuve ) La chambre, magnifique, chic, super propre, confortable, chaleureuse avec une magnifique ambiance des notre arrivée. Éclairage d'ambiance, télévision avec beaucoup de services ( netflix etc. ) Bien équipée, robe de chambre, pantoufles, produits de salle de bain Cuisine équipé au minimum, avec micro-ondes et lave vaiselle, parfait ( sans four ) Self chek in Café disponible mais aucun lait/creamer Le chek-in enligne nous a donné du fil à retorde. Beaucoup d'échange d'émail pour l'identification. Grosse bouteille d'eau ouverte et presque vide dans le frigo ( je ne sais pas si on devait avoir une bouteille pleine ou si le frigo n'a pas été vidé simplement ) Température à notre entrée 21°C, le maximum auquel on avait droit était 23°C, mais malgré cela il faisait très froid dans la chambre. L'air froid du couloir entrait sous notre porte, on a fermé l'ouverture avec une serviette Pas d'ascenseur et monte bagage etais hors service. PARKING : oubliez ça, le parking dans le vieux port est impossible.. Les parking payant sont assez dispendieux pour 24h ( 50$ environ )
• Bonita (7/5): -
• Sarah-Myriam (1/5): -
• Grace (9/5): -
• LOIC (9/5): - Personnel très accueillant et sympathique. Chambre très spacieuse, très propre, très belle. Le lit est très confortable et hyper grand. La salle de bain est super. Je n'avais pas vu les frais de 15$ supplémentaires pour l'enregistrement en ligne (il faut peut-être l'inclure directement dans le prix de la réservation). A savoir : il n'y a pas d'ascenseur dans l'immeuble.
• Christian (9/5): -
• Tracey (10/5): My new go to place when I visit Montreal!! - Everything! Perfect location, super helpful staff, clean….the list goes on! Nothing
• Joannis (1/5): Schlecht - Nichts Leider war der Aufenthalt sehr enttäuschend. Im gesamten Haus ist mehrmals der Strom ausgefallen, und es gab keinerlei Unterstützung oder Reaktion vom Gastgeber. Die Fenster sind völlig undicht, es zieht eiskalt in die Zimmer, und insgesamt war der Zustand der Unterkunft dem hohen Preis überhaupt nicht angemessen. Besonders ärgerlich war, dass sich der Gastgeber überhaupt nicht kooperativ gezeigt hat und keinerlei Hilfe angeboten wurde. Für den Preis hätte ich deutlich mehr Komfort, Zuverlässigkeit und Service erwartet.
• Randy (10/5): A really nice stay at a small hotel - Great location & helpful staff. Room and furnishings well appointed and thought out.
• MATTEO (8/5): - Beautiful clean room in the best part of the city Not very organized check-in. 4 floor with no elevator and luggage broken elevator (no one came to fix it after 2 days)
• Michelle (8/5): - Great location Facing the sidewalk can be a bit noisy if you’re a light sleeper and the check-in for non-Canadians can be tricky jf uou dont have data
• Isabelle (8/5): -
• Charles-Olivier (9/5): -
• Nour (10/5): -
• Jackson (10/5): -
• Avinita (5/5): It was fine - The proximity and the location It said it’s a boutique hotel so was expecting more amenities and a lounging area as well as staff at the reception
• Natalia (7/5): - Everything was terrific but the ground floor room was terrible for noise, forget trying to work or taking a nap because the restaurant next door blares loud music. It disrupted my stay. I would say investment in better windows. Otherwise, the service was good and I really liked the staff.
• Sevrien (9/5): Goed! - Heerlijke bedden. Goed gelegen in oude centrum. Konden bagage achterlaten na check-out. Geen lift en we zaten op vierde verdiep dus wel even een workout met de bagage. Je moest nog extra check-in doen waarbij ook een waarborg moest betaald met een transaction fee die niet terugbetaald werd. Beetje jammer
• Jean-Christophe (10/5): Je recommande - Très bon emplacement. Les chambres chambre donnant sur le port ont une très belle vue, hôtel très bien placé, à proximité des rues principales du Vieux Montréal et Port. Je recommande RAS
• Alvin (10/5): -
• Félix (9/5): -
• Claire (9/5): Hôtel parfaitement situé dans le centre de Montréal, lit très confortable, on a adoré notre séjour! - Lit confortable, emplacement idéal! Juste au dessus d’un bar qui met la musique fort l’après midi / début de soirée
• Kelly (10/5): Great value, excellent service, and highly recommend! - The hotel staff is exceptional. At first I was surprised because this isn’t a traditional hotel with a lobby, front desk, a need someone always available — yet, there were always there! It is actually easier to text and get a quick reply than to run downstairs. The room is adorable and well appointed. No elevator, but the staff was super helpful.
• Alessandro (9/5): - Top location, very nice room, and very kind staff! 100% recommend!
• David M (10/5): -
• Erika (10/5): - Alles Es hatte kein Besteck
• Pascal (10/5): Perfecte locatie, goede prijs-kwaliteit! - Perfecte plaats om te verblijven voor een citytrip Montréal. Incheck verliep perfect. Goede communicatie via booking berichten. We konden onze bagage achterlaten ih hotel (omdat we een paar uur te vroeg aankwamen) De koffers stonden daarna op onze kamer te wachten (2e verdieping) De mevrouw ad balie was super vriendelijk. De kamer heel proper ! Goed bed en super badkamer & douche. Goed locatie om de oude stad te verkennen. We kunnen het zeker aanraden 👌 Niets eigenlijk.
• Sawyer (10/5): Lovely historic property, close to many of the historical sites and places to eat. - The room was beautiful with a large comfortable bed. There was a large TV (I didn’t use), a coffee maker (I didn’t use), and a lovely kitchenette, with a plug in cooking surface, pots, pans, oil, salt and pepper, dish soap, a microwave. Large shower and sink with lovely mirror and a hair dryer. The view over the river was wonderful! The staff are very helpful and kind. I was a bit put out by the verification process from a third party, it seemed like a money grab as there was no way you could get your money back if you didn’t damage the property.
• Xiajing (10/5): - 地理位置超级好，室内设计时尚前卫 运行李电梯的电梯不工作， 没有停车场，且对面停车又贵又不方便
• Po-chu (9/5): 很有特色和舒適的住宿 - 住宿方完全滿足我提出的要求。每次我有任何疑問，都會獲得迅速的回應。房間和床鋪都很舒適。酒店位置就在舊城區，區內有各式各樣的餐廳。另外，酒店面向 Saint Lawrence River，沿河散步，十分寫意。 Basilique Notre-Dame de Montréal 就在酒店後面，步行只需2、3分鐘，因此在黃昏後，觀賞完Aura show，很快便可以返回酒店。酒店雖然是一座古老建築物，但內部裝修現代化，住得很舒服。 酒店大門口就有幾級樓梯，如果行動不便，可能要考慮清楚。因為酒店是舊建築，所以沒有電梯，雖然有一部行李升降機，但我入住時，行李升降機壞了，好在職員很貼心，替我把行李預先搬進我的房間，但由於我要在一大清早退房，所以還是需要自己搬行李下樓。
• Rizwan Khan (8/5): -
• Kimberlie (8/5): Overall great memories - Perfect walkable location in Old Montreal. Loved the cute, modern spaciousness and up front cleanliness of the studio suite When we woke the morning after checking in, a cockroach exoskeleton was at the base of the kitchen cabinets on the floor and was quite unpleasant. The room was meticulous and we know it molted and wandered around our room overnight.
• Helena (9/5): Beautiful old port boutique stay without breaking the bank. - Prime location: in the middle of Old Port, Montreal. Bath towels and bath robes were so fluffy and clean. There's a microwave, fridge, portable stove, plates, cups, oil, salt, and pepper; this would perfect for a longer stay! There seems to be a shared laundry machine and some washing pops. Beds were comfortable. We had a room that faced the water; great view and the morning sunshine was stunning as it washed into the room through the massive windows. Hot water was almost immediate. Pictures did not lie. There's no stairs as it's an old building, there is a luggage escalator and someone did offer to help us with our luggage.. Shower water slightly fluctuated. Don't love that we had to pay $15 or $35 during our check in; maybe just include it in the price..?
• Francesca (10/5): Gorgeous apartment and a perfect location to stay in Old Montreal. - Perfect location in Old Montreal. Beautiful apartment with everything you need. Benjamin was really helpful when we arrived. We were on the 4th floor and there is no lift, however we soon got used to the stairs and Benjamin helped with our suitcases so no issues.
• Stéphane (10/5): -
• NataliaAbboud (9/5): A gem in the heart of Montreal Old Port - Beautiful room. On the top floor. It was quiet and very comfortable with all the amenities you may need. Superb location. The luggage shaft was not working at the time. But hotel staff had already informed us that it was under repair.
• Lone Lambert (7/5): - The hotel was located in a very, very, very touristy area. Mediocre restaurants side by side with cheap stuff souvenir shops..
• Jazen (8/5): - Location is best and the room is quite spacious. No lifts
• Paul (10/5): A beautiful new property; wonderfully located near many restaurants. - Beautiful property. Warm and welcoming staff. Couldn’t ask for me.
• Kathryn (9/5): Luxe suite in great location in the old port - Coffee machine was temperamental
• Leeson (8/5): Self check-in hotel. Needs improvement on check in process. - The location was spectacular. Easy walking to restaurants and to metro for access to all of Montreal. Parking nearby for 24 hr parking was pricey but well monitored and secure. Room was clean and comfortable with a nice view. The self check in process could be improved. They want you to do the verification in the 24 hrs before you arrive. If you forget or if you are in the process of traveling you can be delayed getting into your room. The staff at the hotel should be able to do your verification for you and confirm you and give you access to your room . As it was , I did the verification while waiting in the lobby and it said I was verified but waited another 40 minutes for access code to our room. They can accept visa payment and send you a receipt instantly (with a no refund policy) but it took 40 minutes for the access code to come for our room. The check in process needs to be better. Staff should have access to the portal to check in weary travelers that are having difficulty with the system. In this day and age this system needs to be instantaneous. It should never take that long.

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