Natural History Museum Apartments

Location: 35 Elvaston Place , London, gb

Star Rating: 7.5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Lift / Elevator
• Non-smoking throughout
• Guest rooms disinfected between stays
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Deluxe Apartment

  This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. The apartment features a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Hypoallergenic pillow
  • Key access
  • Window

Guest Reviews

• Seamus (7/5): -
• Georges (9/5): -
• Simon (7/5): Excellent location for visiting london sites - Location Rooms could have been bigger and better explained in the description/photos
• Alessandro (9/5): Appartamento carino vicino al centro. - Posizione ottima, vicina al centro, comoda alla metropolitana, tranquilla. Appartamento pulito e con dotazioni complete. Proprietari disponibili e sempre pronti a rispondere in qualsiasi ora. Abbiamo avuto problemi con la caldaia e va detto che la proprietà è intervenuta 2 volte per risolvere il problema. Consigliamo un intervento più radicale per eliminare il problema ed evitare "docce fredde"!
• Gareth (9/5): A comfortable, well-located stay that offered good value and a relaxing base after a day exploring - Key collection was very straightforward, we simply called as we exited the Underground and were met by a friendly gentleman. The location was excellent, on a generally quiet street that’s still close to the Underground, with some lovely bakeries nearby. The property had everything we needed and provided a great place to relax after a long day of exploring. There were a few areas that could have benefited from a deeper clean, and the lift was unfortunately out of order during our stay, which meant using the stairs. The stairwell carpet had clearly seen better days. The beds were comfortable overall, although the sofa bed was a little less so. That said, we were mainly looking for somewhere reasonably priced with good transport links and a safe, comfortable place to rest, and this property delivered on all of those. Overall, any areas for improvement were mostly cosmetic and didn’t take away from an otherwise pleasant and convenient stay.
• Maria (1/5): -
• Anne-Sophie (10/5): - Tout était impeccable, les échanges avant le départ, la logistique une fois arrivés. Appartement hyper bien placé, idéal pour une famille de 5.
• Angela (8/5): Over all we enjoyed our stay. - The location was very good. The apartment was clean,comfortable and suitable for a family. The entrance hall and stairs created a bad impression as the carpet was stained and damaged. The lift was not working.
• Martin (8/5): - Location was excellent The description failed to say that the apartment was 2 floors up and the lift wasn't working.
• Rosales Mata (2/5): -
• Francesca (7/5): -
• Jill (8/5): Excellent location for one or two nights only - Location and cleanliness A bit basic and tired. Windows and doors rattled, settee was uncomfortable, small glass table was unstable. Neighbours were a bit noisy.
• Şenturk (1/5): - Nothing except apartmants location There was no hot water in the shower. They handed over the key one hour late.
• Lawrence (5/5): Hugely disappointing property and massively over priced - Location was good. Close to the tube and close to an event that we attended on the weekend. The house was grand from the outside but it ended there. The stairway to the flat was old and dirty. The carpet was torn and scuffed up and there were lumps of plaster knocked out of the ceiling above the door to the flat. A very scruffy entrance. The flat itself was as described but the description didn't say that you had to walk through a bedroom to get to the 'private' bathroom. Six adults in the flat was cosy but ok, but the water for showering and washing could not keep up so we all had showers that ranged from cold to boiling water, or waiting for the water system to supply anything water at all - that was very disappointing. There were marks on the furniture and the walls, the light switch in the lounge was missing, there was a box of wires lying open in the skirting board in the lounge, the top of the coffee table so so loose that we dared not use it for fear of spilling drinks. The window in the lounge has a mind of it's own, it was either fully open so we were freezing or fully closed so we were hot - not pleasant at all. There was no welcome box in the kitchen, no teabags or milk or coffee. There wasn't even a tea towel so we had to use one of the bathroom hand towels. The stool for the dressing table in the bedroom was missing a leg, there was a shelf missing from the door of the fridge, the towel stand in the bathroom was rusted and so was the radiator. The hand shower in the bath couldn't be used because it was split and frayed so water sprayed over the bathroom. The shower in the cubicle was dirty with old mould and there was no shelf to put shampoo and shower gel on. The list could go on and on but I think you get the idea, and when you are paying £385 a night you demand better. I am demanding my money back, and the people advertising this place should be struck off Booking.com
• SHM (9/5): Hinta-laatusuhde kohdillaan - sijainti oli erinomainen ja rauhallisella alueella. Metro oli melkein kulman takana ja vieressä nähtävyyksiä. Sängyt olivat hyvät nukkua (jos pitää kovasta sängystä). Huoneistossa ei ollut lämmitys päällä ja tuli vain kylmää vettä. Korjaaja tuli pyynnöstä illalla ja saimme lämmintä vettä ja myös lämmöt päälle. Siivous oli vähän sinnepäin, astiat tiskasimme ennen kuin otimme käyttöön, kaapista löytyi käytetty pyyhe, mutta ötököitä ei ollut. Avaimia oli vain yhdet, mutta asunnossa oli ovipuhelin ja summeri toimi.
• Kelly (8/5): - Amazing location. Water heating wasn't that efficient.
• Célian (6/5): Super emplacement, mais douche presque inutilisable, canapé lit peu confortable - - Emplacement super pour visiter la ville, proche du metro et de cafés/restaurants - Propre - Lit de la chambre principale relativement confortable - Réponse rapide et envoi de quelqu'un pour régler un problème de chauffage - AUCUN CHAUFFAGE dans la petite chambre double, et fenêtres très mal isolée, il faisait très froid en novembre - La chaudière qui n'arrive pas à chauffer assez pour le chauffage ET la douche, donc impossible d'avoir de l'eau chaude dans la douche si le chauffage est allumé dans l'appartement. La seule solution est d'aller régler la chaudière sur "eau chaude uniquement" pendant la douche, et de remettre le chauffage après. - Aucune informations dans l’appartement, le problème de chauffage aurait pu etre réglé rapidement et sans envoyer quelqu'un si il y avait des infos sur comment l'allumer. - Canapé lit très peu confortable pour deux adultes, et la couette fournie est une couette une personne, pour un canapé lit double
• Smith (9/5): Everything except calling someone who doesnt care over the phone was lovely! - The gentleman who gave us the keys was very polite and gave us a tour of the flat before he went. The flat has everything you need and was so amazing for travelling with a good connective train station right down the road, and great restaurants and shops just as close. When asked to call 30 minutes in advance, the woman over the phone was extremely unhelpful, could barely hear her. We ended up waiting outside the place for 30 minutes or so. When we called her again to ask about being let in she scoffed at us and eventually told us the actual number of the flat (The address says a range of numbers not the actual single number) so we could at least wait at the right number. She had told the guy who would come give us the key we would be there at 3.20, even though I phoned at 2.30.
• Darryll (8/5): -
• Sean (8/5): Great Apartment, in a nice area. - Location and Apartment were great. Useful sized kitchen, we cooked most nights. And very useful having a Washing machine and dryer! We didnt realise that the Apartment was on the second floor, my Mother was on crutches and we had a toddler in a pram to get up and down each day. There was a lift, but this was out of order, and seemed like it had been for some time. But we made the best of it.
• chantal (7/5): Convenable - Il n’y avait pas d’eau chaude
• Geraldine (8/5): -
• Rasa (5/5): Unpleasant - Location Cleanliness and facilities were really poor. The building was very old
• Kitson (8/5): A clean 2 bedroom apartment in a quiet upscale neighbourhood near to buses, the museums and restaurants. - Its location. Near enough to the activities and bus stations. Quiet neighbourhood enabled a good night’s sleep. Washing machine&dryer helped a lot. The unit was on an upper level. The elevator did not work so we had to carry our large luggage bags down the steep staircases. Almost threw my back. Coffee table in living hall was too large for the small area - perhaps a smaller table would have been more suitable choice.
• Linda (8/5): Great location! Spacious and functional apartment. - Great location, not far from tube station, in a beautiful neighbourhood. Great cafes, restaurants and shops nearby. Quiet, dark bedrooms. Spacious! Nice big fridge. Pillows were too thin, and there were no extras available. Couldn’t find any hairdryer.
• Simran (10/5): Promise location, fantastic apartment - Great property with lovely management staff. Property is in a prime location close to many tourist destinations (in walking distance) Property clean, tidy and comfortable Great stay
• Keith (8/5): Very good -
• Stan (9/5): excellent - N/A Could you please add someway of turning down the heating in the shower room , large bathroom, it was very hot , apart from that everything was perfect,, location was great.
• Beatriz (8/5): Very good -
• Zayed (2/5): Customer service is very bad - Good location I am at the booking and the description. It says that there is an elevator when I arrived. I discovered that the elevator is not working. I called customer service and the customer service is very bad responding. They said we cannot do anything and we called the property management and they said it will take time I had to leave my mother in hotel, not let her go up to the apartment because she cannot claim the stairs It was very bad experience I have, but I don’t recommend this apartment because customer service they are not helping with anything. They are just receiving the calls and they say we cannot do anything.
• Daniel (7/5): Good -
• Niamh (9/5): Superb - The apartment was clean, in a great location. We had plenty of room. I was concerned following previous negative reviews but we had a super experience. There were no tea towels or cloths to dry dishes we used but we really only had breakfast there so it wasn't a major problem
• Michael (3/5): Very bad experience - N/A Poor arrival by host Very noisy Bad smell of weed from the other apartments !! Bad housekeeping ( particularly behind radiators etc Uncomfortable lounge Very unsafe lift Sold under Natural History Museum name when nothing to do with it - very poor all round expeuience
• Maria (10/5): Exceptional -
• Aaron (6/5): Perfect location with shops and supermarket around the corner. - Tiago was very kind and arranged to deliver the keys early so we could leave our things. The place is nice but something needs to be repaired: the main bathroom door. As well some neighbors are heavy marijuana smokers and the smell goes up. The lift is quiet dirty.

Photos