Waterline at Oceanside

Location: 19 Shine Court, Kawana Waters, au

Star Rating: 7.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Express check-in
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Exercise/lap pool
• Covered parking
• Swimming nearby

Rooms Available

• Studio

  Relax in our Studio apartments overlooking the lake for a quick break on the Coast. Studio apartments offer guests a private bathroom and kitchenette facilities including tea and coffee-making facilities, microwaves, and toasters. Perfect for the traveler in the area for a short amount of time for work or leisure.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Toaster
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Two-Bedroom Apartment

  This fully self-contained two-bedroom apartment is perfect for families or groups. Offering two bedrooms, one bathroom and a living and kitchen space, and views over Lake Kawana this apartment has everything you need.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as lake views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

• Three-Bedroom Apartment

  Three Bedroom apartments are an interconnecting layout made up of a two-bedroom apartment and a studio with a shared entry. The apartment offers plenty of space with a separate living area, two bathrooms, and three bedrooms in total. With kitchen facilities inside the apartment and views over the lake, this apartment offers the flexibility to meet the needs of families or groups traveling to the area.

  Max Occupancy: 11 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Carbon monoxide detector

Guest Reviews

• Stephen (7/5): Worth the money - No breakfast with booking Car park bit tight for large cars
• Chisholm (10/5): - Good Nothing
• Susan (7/5): - Location Hot water not available for two nights.
• Natalie (9/5): -
• Lucy (10/5): Quiet, Serene and most enjoyable. - Quiet and serene location overlooking Lake Kawana. Nice and safe pathways along lake to walk and short distance via walk to excellent cafes and restaurants. Every query via email responded to in a prompt and timely manner by management. Very security conscious and not short of any facility. Nothing I disliked at all. Totally satisfied.
• John (8/5): -
• Russell (8/5): -
• Sarah (8/5): -
• Erin (8/5): -
• Luke (8/5): -
• Kiara (10/5): -
• Debbie (8/5): -
• Bill (10/5): - Location
• Prudence (10/5): -
• Scott (4/5): Below average - Location was good Quality of housekeeping was disgusting. The unit smelled like a pool plant room and the bed was creaky and uncomfortable. Despite the smell of bleach, there was long hair throughout the apartment.
• Ashlee (10/5): -
• Dale (8/5): Waterline Stay - Good location. Good apartment design. Good TV. Balcony with a view of the water is great. Off street parking. Generally comfortable. Two bathrooms + 2 bedrooms is a bonus. Cooking facilities (pots, pans etc) were tired and in need of replacement. Quite ordinary.
• Kaylene (9/5): I’d stay at Waterline Oceanside again - Good location, nice to sit on the balcony and watch the world go by, nice to have a kitchette to prepare some food, Walls aren’t very soundproofed - especially when there is a young child in the adjoining unit who screeched a lot. Thankfully said child was only there 1 day.
• Makehu (9/5): The location was awesome, easy check in/out process, staff were very helpful and polite. So all of the positives ove - Location The blanket in the 2nd bedroom had quite a few dirt marks & stains on them.
• Tim (10/5): Great place. Travel for work and this place is great - Everything. East check in, great location lovely water view
• Nicholas (9/5): Superb -
• Jason (10/5): Great Stay - Location was fantastic. Shower (water pressure) was great Bed was comfortable Tv was in the wrong position
• Ron (3/5): Won’t be back. - Na First off they changed our 2 bedroom apartment to a 1 bedroom and didn’t advise us of the changes. Then didn’t have availability to make any changes except to send us to another complex 5 minutes away ( after we spend one night in the 1 bedroom they had organised). After persisting, and them telling us there was nothing else available, we were finally given a 2 bed apartment in an adjoining building. Upon entry the apartment had a bad smell from the drainage system. We resolved this by buying disinfectant. The location was quite near a major hospital and our nights were filled with the sounds of sirens and helicopters coming in to land and take off. Won’t be booking with that company again.
• Merv (8/5): Very good -
• Phillip (2/5): Very noisy - The walls were paper thin, so you could hear everything from all the surrounding apartments. The free wifi was non-existent. It was advertised as having a kitchen, which in reality was only a microwave. The reception staff were rude and made no effort to resolve the wifi problems. It was truly horrible and noisy.
• Jonathon (8/5): Very good -
• Tamzin (3/5): Cleanliness there was mould on the refrigerator handle. There was mould on the broken extraction fan in the bathroom. Th - Location The vibe The balcony/view Cleanliness there was mould on the refrigerator handle. There was mould on the broken extraction fan in the bathroom. The doona had pee like stains all over it and when we pulled the sheets back there was two bugs in the bed.
• Talisa (6/5): Alright place to stay if you’re not wanting to swim and have fun cause room 4 will ruin that for you. - It was nice, clean and spacious. The people who live in room 4 were so rude. We weren’t even aloud to make a sound by the pool as they constantly came out and questioned if we were meant to be staying here and it ruined the stay.
• Jake (1/5): Verry disappointed - Apartment its self was nice Rude and incompetent reception staff, zero parking as my car didn't fit under buildings, was over charged by reception and no refund has been offered
• Stuart (7/5): Good - Bed was uncomfortable
• James (9/5): Superb -
• Richard (8/5): Very good -
• Christine (10/5): Exceptional -
• Jo (5/5): Probably wouldn’t stay or recommend - Views were nice, quiet area. Unit was not cleaned prior to arrival. Dirty floors, bathroom and kitchen counters. Never saw any staff to assist with any questions during stay. Bed was a fold down Murphy bed, not comfortable for a long term stay.
• Cleal (8/5): Very good -
• Nhu (3/5): Poor - Nice view Room wasn't clean at all. Very dirty floor. Rubbish still inside the room.
• Kiana (8/5): Very good -
• Adison (6/5): Location excellent! Cleanliness mediocre - We liked being right by the lake, able to easily access shops Black scuff marks/dents all over walls along with black water splash back from mopping. Place was very dusty and we were greeted on arrival with old toenails on the left beside lamp and a freezer burnt maxibon from a previous dwellers stay
• Clarissa (10/5): Beautiful views, lovely staff. Well worth another visit. - The view was beautiful, I loved how accommodating the stay was. Had a washer, dryer, space (own rooms - which is a must with a third wheel 😂). The parking is really tight, we have an suv that had to squeeze besides a large ford ranger. As well as a large cement block on the wall coming out onto the park. So we ended up having to park within the daycare service. - luckily it was the weekend.
• Chantelle (2/5): Very poor - Nothing at all not want I was expecting It was not what we expected that's for sure Very upsetting
• Megan (6/5): Pleasant -
• Sanjeet (2/5): Very poor -
• Brandon (1/5): Was okay to stay, made the stay poor cause room was dirty - Location was good, room was absolutely filthy and asked fir it to be cleaned and it never got cleaned, was told cleaners would come and never did, have photo proff of how dirty it was l, very un happy and especially having a 1 year old made things abit harder cause it was dirty Cleanliness, room was appalling
• Peter (7/5): Ok - Location Small unit
• Ryan (7/5): Good -
• Tamara (10/5): Exceptional -
• Francois (1/5): Needed the location for medical reasons. Left disappointed. - Location. Pay per view tv. Fridge needed a defrost for proper use. Basin in ensuite was blocked. Used the toilet and a really bad smell came up through floor. (Had to close the ensuite door). Wasn’t game to use the shower. Mentioned to property management and sent an email.
• Melissa (7/5): Good -
• Natalie (5/5): Ok, if nowhere else available - Location was good Didn't look like it had been cleaned at all, the floor certainly hadn't ben vacuumed. Very noisy - could hear everything in the neighbouring units and for streets around. Bed was ok, wouldn't have wanted to sleep in it for another night though.
• Anoma (10/5): Exceptional -
• James (8/5): Very good -
• Tasmin (5/5): Passable -
• Donna (5/5): If it were clean, great location. Quiet, comfortable room. - Location was great. The shower was full of mole, the sink in the bathroom did not drain, the exhaust fan in the bathroom did not work, ripped sheets were used on the bed, the freezer was frosted to the point you could not use it and under the bed was thick with dust.
• Melanie (9/5): It was convenient to hospital everything was comfortable and clean - Breakfast was not offered. Room was small but the veranda was large. Bed extremely comfortable, everything was very clean, It had everything you would need nothing
• Brian (4/5): Disappointing as there is no excuse for poor cleaning. If this apartment is privately owned the owner would be very dis - The outlook was pleasant and the staff helpful to the extent of their responsibility. The way the Studio was presented: the deck was Very dirty. The dirt in the sliding door runners was making it difficult to slide. The fridge had not been defrosted for “ever”. The build up of ice in freezer prevented the fridge door from closing! Whilst the colour of the floor tiles masked the unground dirt they were so dirty a good moping failed to clean them - they need scrubbing. The cords of both blinds have come unscrewed from window frame. The bathroom sink is blocked and the plug is missing. The seal at base of shower is mouldy and corroding the shower screen frame. The remote for the garage roller door was slow to work - flat battery! We knew there was limited accommodation in the Mooloolaba area and had unpacked our things prior to realising the issues. We both have bad backs so could not face packing up and leaving. We called reception to see where the communal laundry was. Those in duty were unsure but a couple of tenants were kind enough to point me in the right direction. I found the clothes line but the nearby door was marked “cleaners only”. I returned to reception and a staff member off duty said “I don’t know but I will come and help find it”. We ended p at the cleaner’s door and her master key opened it - my room key wouldn’t open it. The laundry was very well fitted and clean, We cleaned up the apartment as well as we could so we could stay - the bed was clean and comfortable When we advised reception of the fridge issue the guy was sympathetic and said he would come up as soon as he could. He gave updates while we waited. Eventually a young girl arrived and proceeded to try and chip off the ice with a pair of scissors!! This resulted in making a hole in the freezer wall. At this stage she gave up and suggested we turn off the fridge and try and defrost it with a hairdryer!! She gave us old towels to mop up the floor. Our food was already compromised and eventually the milk, orange juice and yoghurt had to be discarded.
• Trevor (3/5): Poor - The views of the lake The fold out bed No towels in room Door of apartment wouldn't close properly No extra pillows and no extra blanket for bed Hardly any utensils
• Lachlan (9/5): Superb -
• Gouge (4/5): Convenient - The location is fabulous! The units are modern. The late check in procedure was terrible. Our remote didn’t work (later noticed it was marked with a flat battery sticker) - getting the keys were fine in the after hours box but no instructions- we couldn’t get into the car park due to flat battery… we didn’t know what level - thankfully a resident came by and showed us the fob could get us into the reception and up the lifts - we eventually worked put how to get in and what floor we were on. The after hours call lady was fabulous but you could tell she wasn’t aware of the property. When you lift the bed (it is a wall pull out bed) it was really dirty under and the deck needs a good scrub.
• Tencate (10/5): Central and heaps of room. Home away from home - Great facility, new and heaps of room. Will stay again if in the area
• Mukul (2/5): Vert disappeared - My original booking was lost somehow and I didn't understand how that could happen. Forced to stay at another complex further away and sorten my trip as they didn't have accommodation available. Very little to no explanation on how to access the complex, what keys do what and which buttons to press on the parking remote to each gate. Parking remote was broken, I had to fix it myself.
• Helen (8/5): Very good - The apartment size was good. Very quiet. Waterview of lake. We were supposed to be in Waterline which had a pool. However when we checked in we were put in North Shore, which has no pool. We were told that we could not access the Waterline pool. A space for a gym would also have been good.
• Azzerdeen (8/5): Very good -
• Allan (10/5): Exceptional - Good location Nothing really
• Allan (10/5): Fantastic - Excellent All good
• Andrew (8/5): Very good -
• Tatiana (9/5): Peaceful location with view - Beautiful serene location. Nice view from the balcony Pool doesn't seem to get any sun at any time of the day...
• Rebecca (9/5): Perfect exactly what I needed for being there for work -
• Teresa (6/5): Pleasant - Close to public transport Close to shops Lovely views Hard bed Limited pillows Noisy neighbours
• Julie (10/5): Exceptional -
• Linda (9/5): A very comfortable stay in a nice area. Very friendly staff and nice clean facilities. Will be -
• Natalie (9/5): Superb -
• Ben (8/5): Very good -
• Deborah (3/5): Poor - I’ve stayed at the other facilities and it was excellent but this time wasn’t cleaned properly Shame as I loved the other facility bit reluctant to return as above
• Davis (8/5): Very good - Loved the Location, the views of the lake were beautiful, easily accessible walking path around the lake. We liked the outdoor patio area. Kettle was dirty, and had a broken handle, floors were dirty, they looked clean but after walking around the apartment with bare feet , my feet were very dirty, floors needed a good vacuum and mop. We found a vape pipe between the cushions on the lounge.
• Michael (8/5): Very good -
• Jacqueline (10/5): Happy customer - The room was extremely clean and had everything I needed for my stay. The location was very close to my work and the view was great.
• George (8/5): Very good -
• Maree (8/5): Unit well located in quiet area - We’ll located near Hospital & cafes, great water views from unit & scenic walks around lake. Nothing
• Geoff (8/5): Very good -
• Lili (8/5): Very good - Beautiful late view. Very clean and just what we needed
• Nic (10/5): Exceptional -
• Kerrie (10/5): Exceptional -
• Rosinhaskew (7/5): Beautiful view and modern interior but unclean floors/shower. - Beautiful room and view. We also got 2 bedrooms while only paying for one. Floors were dirty although they had been “mopped”, it turned our feet brown within 10 minutes of walking on the tiles. The floor of the shower was visibly dirty as well. The pillows were very uncomfortable and thick.
• Elise (2/5): A terrible experience. - The place was very noisy, you were able to hear conversations through the wall to the next apartment, along with screaming children. Doors slamming closed all hours meaning a disturbed sleep. the apartment was not cleaned in the 20 days we stayed after I repeatedly called to request it be cleaned and new bedding and towels. I checked out early as I was totally frustrated that the cleaning staff did not turn up each day. Will never stay here again and would not recommend the place. see above
• Amit (5/5): Not good value for money - * Beds were comfortable * Kitchen was reasonably well equipped (pots, pans, cutlery, crockery, etc) * Neat and tidy, overall well presented * Secure building * Lift access * Flexibility with the booking dates * No wifi - tech support was only open business hours. As we stayed over the easter long weekend there was nothing we could do to access the wifi. * As there was a washing machine and a dryer in the apartment, we did a load of laundry. Turns out the dryer in our apartment didn't work, so we spent a lot of time and space in the apartment trying to dry the washed clothes. * No tissues or paper towels in the apartment. * Only 2 x 2 seater couches in the apartment which were not very comfortable. No additional chairs or couches etc. * My credit card was charged for approx $180 higher than the amount reflected on the booking (the extra charge was eventually refunded but it shouldn't have happened to begin with) * Pricing too high for the location, not very good value for money if you're holidaying in the Sunshine Coast * Apartment much too small than what was shown in the photos * For 4 guests for 6 nights, only a single set of toiletries were provided (soaps, shampoo, etc) which ran out within 3 days, then we had to go to Coles to buy our own * Apartment located quite far from the lift, so we had to carry heavy luggage across that distance (approx 25 metres)
• Nardia (9/5): Superb -
• Geniebean (10/5): Exceptional -
• Barry (9/5): Would recommend and personally return for another stay - Clean quite comfortable central N/A
• David (10/5): Exceptional -
• Adair (10/5): Exceptional -
• Anonymous (8/5): Very good - the view, how clean it was only one elevator very hot, nobody at reception even when leaving
• Cheryl (8/5): Very good - Nice view over the lake. Quiet. Clean The bleach smell was a bit overpowering when I first walked in but it went after the room was aired out. The bed is a bit hard too.
• Daniel (10/5): Exceptional -
• Debi (9/5): This accommodation delivered All needs expectations for our short stay - For us the convenience to where we need to be.... Also outlook was refreshing "Water views Parkland" No fuss parking entry exit to accommodation... Certainly be on the tops next stay Sunshine Coast.. N/A
• Leichelle (8/5): Very good -

Photos