Casa Rafela

Location: Vico Sergente Maggiore, 16 1, Naples, it

Star Rating: 9.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Access to health care professionals
• Thermometers for guests provided by property
• Shopping on site
• Free wired internet
• Internet access
• Wine release events
• Covered parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Three-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a washing machine, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Lockers
  • Key access
  • Hand sanitiser

Guest Reviews

• Ilaria (10/5): -
• Thomas (10/5): Clean and comfortable stay in the heart of busy Naples - It was very nice to have the beverages and snacks included. We liked that you were flexible on arrival time. Everything met expectations.
• Antonio (8/5): - Cortesia e pulizia Androne e scale
• Spartak (10/5): It was 10/10 - Everything! Amazing apartment in the heart of Naples! Nice host to communicate with, amazing cleaning lady. Gorgeous Osteria Il Gobetto is just at the corner. Nothing to mention here
• Dominique (10/5): Un séjour parfait dans cet appartement. - Appartement très propre à notre arrivée et très bien équipé. Le propriétaire est réactif et accommodant. Il a accommodé notre heure d’arrivée plus tôt que prévu. L’accueil était sympathique. Lits confortables et bonne literie. Nous avons apprécié résider dans les quartiers espagnols où nous étions proches de nombreuses attractions, du métro, et de charmants petits bars et restos. Rien. Tout était parfait.
• Gianluca (9/5): Fantastica Posizione e hosts gentilissimi! - Posizione molto centrale a due passi da Via Toledo, piazza del Plebiscito. Proprietari molto gentili, ci hanno accolto con bevande fresche al nostro arrivo. L'appartamento era dotato di tutto, inclusa lavatrice, stendino, ferro da stiro e wifi. Edificio vetusto ma nel centro storico di Napoli e' anche una delle caratteristiche.
• JOSE (8/5): -
• Glitanu (10/5): -
• Silvia (10/5): - La posizione dell'appartamento è assolutamente strategica ed ottimale per visitare i maggiori luoghi di interesse L appartamento è perfetto, lo stabile ha decisamente bisogno di un restauro...
• maria franca (10/5): - Appartamento pulito e dotato di tutti i confort...posizione eccellente, host gentili e disponibili Tutto ok
• slavina (10/5): -
• Sandro (10/5): - Great stay Lucia was great Rafael was great on call everything you need It’s was a 10
• Amy (9/5): Great location and well appointed apartment in the centre of Napoli! - Great location, and the apartment is well laid out with good amenities, and very clean. Air conditioning was great! The team were very helpful as well. The apartment is a little noisy (street noise). There was a problem with the shower head in one of the bathrooms - it kept detaching. (Reported after we left). Only strange thing that happened was the manager turned up at 10:00am exactly at check out time, with the new guests. We felt very pushed out and a bit shocked that the new guests were in the apartment as we were trying to leave. A grace period of 10-15 mins would have been nice. Otherwise, the stay was good!
• Madison (10/5): Exceptional -
• Harvey (10/5): Beatiful, magical apartment in the middle of the Spanish Quarter. - Its’ location in the Quartieri Spagnoli, its’ cleanliness of the apartment, its’ wonderful and above-and-beyond couple-staff and its’ absolute beautiness is something you and your group can enjoy just as an attraction itself. An exceptional place to stay. A bit aways from the Porto terminal- so not so well suited of a walk for the older types. Though, a taxi in Naples is affordable.
• Odelia (9/5): Superb - Rafaela is a wonderful gracious host. She went out of her way to attend to all our needs and every question aboyut Naples, taxis, tickets etc. The kitchen was stocked with basics, which was super helpful. Thank you for everything!
• Ka (9/5): We had a great stay. - It was a well proportioned apartment. Everything was clean. The location was fantastic. It was close to bars, which are nosy in the evening. But, it was not too bad.
• Cheryl (10/5): Great location and great hosts! - Our host Gennardo and Lucia made our stay at the apartment seamless. The apartment was perfect four our family and location right off Toledo Street. We had a great time. Thanks Gennardo and Lucia for all of your hospitality! Nothing
• Bart (8/5): Very good -
• Jamie (10/5): Exceptional - The location is fantastic. Plenty of things within walking distance. Also the owner bent over backwards to be accommodating, including having a translator available since I don’t speak Italian. We really enjoyed our stay!
• Clare (10/5): Exceptional - The hosts were exceptional, meeting us on arrival with a gift of wine and beer for us. The location is amazing, right off via toledo, making walking to attractions, restaurants etc so easy. The apartment was so comfortable and equipped with everything we could need. I highly recommend this apartment Nothing! Loved it all
• Ashary (10/5): Great - Really great place, i recommend it ! The location are really good and the host are so welcoming, thank you again 👍
• Adam (9/5): Fantastic holiday apartment in a brilliant location. - The apartment could not be in a better location. It was also large, had everything we needed as a family and was very clean. Nothing
• Beda (8/5): Would recommend for a family stay. Not convenient if you are driving and need parking - The apartment itself was clean, bright and spacious. Lots of rooms and very comfortable for the family to be together but also have their own space. The owners Gennaro and Raffaella met us at the pick up point and were gracious, very hospitable, provided a good selection of treats. Very good walking location to the main square of Napoli and the city centre. No easy access to the apartment building. Cannot drive on the street. Had to unload luggage at busy piazza and walk with luggage 10 minutes uphill on cobblestone and up stairs to the apartment. The closet parking garage was very far and a complicated route to the apartment building. The building was not maintained and main stairs and courtyard was dingy and dirty.
• Mark (10/5): A very nice welcome when we arrived and was spoilt with choice of restaurants and shopping. - Perfect location and great hosts. Nothing
• Nir (10/5): Exceptional - The hospitality of Raffaele and Gennaro is great. After "experiencing Naples" in the stairwell, you enter their pleasant, beautiful, well-lit and very well-kept apartment. They are wonderful hosts of the beginning of the hospitality apps - the ones who make sure that the guests have everything, help with everything they need, are available and kind. Polite check-in and very convenient check-out. The opinion was written based on the hospitality, but it is important to note the humanity and kindness of Raffaele and Gennaro: before we were supposed to leave the apartment, war broke out in Israel and our flight was canceled. When we came to check if we could continue the stay, Raffaele and Gennaro allowed us to stay 3 more days until other guests arrived, free of charge. They also made sure to keep in touch, take care and even invite again to the apartment after the guests left. Raffaele and Gennaro - you are dear people. Nothing
• Nikos (10/5): Exceptional -
• Karl (10/5): Excellent - Everything was excellent. Location is so central. Hosts went an extra step to make sure we had everything we needed
• Anne (10/5): Great apartment in a very central location - location was so central. The entire apartment was of a very high standard and the amount of supplies, i.e.made available to us was like nothing I have ever experienced before. I have travelled extensively and made numerous bookings through Booking.com but I have never ever experienced such a warm welcome from the hosts, it was simply above and beyond any expectation. I would go back to this apartment if I ever go to Naples again and I would recommend it to my friends. 10 out of 10 to Raffaella, Gennaro and Lucia the building itself was typical of the buildings on the street and one could get the wrong impression of the apartment but, having stayed there for a full week I can honestly that there was never ever any issues of concern and we felt totally safe
• Thom (10/5): Exceptional -
• Wendy (10/5): excellent value, location and owner. - everything was great, location , area, and friendly service
• Savino (10/5): Exceptional - We really enjoyed the property, was well-maintained clean and he may excellent location

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