Shambhala Palace Hotel

Location: Connection between Balangxue 1st Alley and Balangxue 5th Alley, Chengguan District, Lhasa, Tibet, China, 850000 , Lhasa, cn

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Lower bathroom sink
• Coffee Shop on site
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe King Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Extra Large Twin Room

  This room includes a TV and a private bathroom.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Sweet Twin Room

  This room includes a TV and a private bathroom.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Electric blankets
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Smith (10/5): An authentic old building that is very comfortable - I loved my choice to stay in this hotel. A beautiful old building in the heart of the old city with a fantastic view of the Potala Palace from the roof. Big, spacious room with water, tea, a hot water kettle and tea cups provided. I especially appreciated the heater in the room. The best part is the kindness and care from the manager. He really went out of his way to make sure that I was comfortable and that all of my needs were met. Although I would have gotten lost every time I went outside, you are required to always have a guide with you so it wasn't an issue. It was perfect in every way.
• Juan Salvador (10/5): -
• Moreno (10/5): They take care of the customer, nice staff - Was very central, a beautiful place
• francoise (10/5): Special mention goes to the young man at reception, Janyang, who goes beyond the call of duty to make guests feel welcom -
• KA YAN (10/5): - 雖然是寒冷的冬天，但房間有暖爐、床有暖墊，我們度過了溫暖的三天。很喜歡酒店從外到內都是傳統裝潢格局，美得可以待很久。 酒店附近是民居，有學校有茶館吃藏餐、喝甜茶的好地方，令人體會到西藏純樸的風情。離大昭寺也很近，一定要進去體驗，我們收獲當地信徒熱情的招待和講解。天台可以看見布達拉宮的壯麗，上了幾次拍照很棒的地方。 值得一提的是酒店員工非常友善，教了我們藏語，每天都會親切問候，還親自接送我們，感謝你們🙏 再來拉薩一定會再住在香巴拉🥰 沒有。都很滿意～
• Christian (8/5): -
• Elena (10/5): -
• Melanie (10/5): - We stayed in this excellent place for 3 nights, enjoying every minute here! The room was exactly what we wanted and the staff was extremely helpful and kind ♥️ Thank you for making our stay in Lhasa that perfect!
• Shannon Duffy (8/5): Wonderful Stay in a Traditional Tibetan Style Hotel - We really liked staying in the old part of town, east of Jokhang Temple. It is a short walk to many good Tibetan restaurants and shops. The hotel is traditional and maybe a little quirky, but in a most charming way. The room was large and comfortable and included a wardrobe. The hotel staff was very friendly and helpful and the breakfast was excellent. There was oxygen on site if needed and bottled water available for sale as well. Although the room was only two floors up, the elevator was much appreciated at that altitude. The hotel is not very easy to find. You need to use the provided GPS coordinates.
• Ximena (10/5): Unique Tibetan environment for your stay. - It is a unique arquitecture with all the amenities you may need for your stay. They do the best for you to have a comfortable stay and assist you with any information you may need for the trip. I think it is one of the more authentic hotels I have stayed in. Jamyang is always available to help and to point you out in the right direction. Also you have a great view from the terrace and you can reach all main points by walking easily. There is even a small monastery around the corner. I liked all. Breakfast was a bit basic but for me it worked well as they arranged what I needed.
• Diane (9/5): - Great location in the old part of Lhasa. A little hard to find because of the winding streets in the neighborhood. Beautiful building with heritage decor. All the furnishings were made by Tibetans and the covers and pillows were made by the local disabled community. Front desk staff spoke English well and were extremely helpful. The hotel is unheated, so in the cold months, the rooms are a bit chilly. Fortunately, the comfortable bed has a heated mattress and there is lots of hot water.
• VALERIE (9/5): Tibétains hospitality and culture - Beautiful people in a beautiful place, so welcoming and helpful ; Shamballa Palace feels more like a home than a guesthouse A bit hard to find ... be prepared to ask for help!
• Anton-Jasper (8/5): A large contribution to our amazingly memorable experience in Lhasa. - A very Tibetan experience. We appreciated the colours and architecture and building techniques they used which provide a very unique look and feel and are in many ways similar to those used at the Potala Palace. It really ensured that our amazing experience of the sites in Lhasa continued when we were back in the hotel after a day of site seeing. The location is perfect as it is close to the Jokhang Temple and inside the old part of Lhasa where you can wonder around even after dark. The staff were very caring and the hotel has 4 or so respirators which the guests may use whenever needed. As a matter of fact, we had one permanently in our room although we were there over a quiet period. Nothing
• Nelya (10/5): Great heritage hotel - The shower was superb. The staff is very helpful Not so central, but not a problem
• ANDRZEJ PARTACZ (10/5): Wspaniały pobyt. - Hotel Fantastyczny , klimatyczny coś fajnego co bardzo lubię , obsługa fantastyczna , Taras na dachu coś niesamowitego z widokiem na starą Lhasę i Pałac Patala . Śniadanie skromne ale wystarczające . Hotel położony w centrum Lhasy wszędzie blisko także miejscówka świetna . Jak będą ponownie to na pewno tutaj się zatrzymam ponownie.
• P (9/5): -
• Carlos (10/5): - El encargado es un hombre amabilísimo. Antes de ir nos facilito la identificación de un guía, Jimmy, que nos gestionó los permisos de entrada al Tíbet, nos facilitó la compra de los billetes de tren para llegar hasta Lhasa nos acompañó a las vistas en que es imprescindible acudir con guía local. El hotel es una preciosidad, lleno de telas decoradas al estilo tibetano, como la ciudad en sí misma. Y tiene una terraza con unas espléndidas vistas de Potala donde tomar una cerveza que el propio hotel tiene frescas en la recepción.
• SteConte21 (9/5): Consigliatissimo! Camere belle, posizione top e personale gentilissimo e super disponibile. - Personale gentilissimo, struttura bellissima e tipica tibetana. Colazione ottima e varia, con anche qualche proposta internazionale. Posizione davvero buona, in 8min a piedi si è in centro e in 15/20min si arriva alla piazza di fronte al Potala Palace. Per il periodo in cui siamo andati noi (agosto) la notte qualche zanzara, ma la struttura ha provato a rimediare.
• Leonie (8/5): The hotel gives you a real Tibetan experience. Location is wonderful. - The hotel is a restored former residence belonging to an ancient high ranking lama. Set within the old neighborhood of Lhasa it gives you a real Tibetan experience. All the rooms are large, colorful, with a grotto like bathroom and plenty of seating areas. The roof terrace of the hotel gives you a wonderful view of the surrounding mountains and the Potala palace which is lit up at night. One of the beds was too hard to comfortably sleep on. It was rather warm outside so we solved it by sleeping on top of the duvet.
• gennaro (10/5): -
• Felix (9/5): Great location, atmospheric rooms - Genuine old Tibetan property. They tried hard to provide good service. The water took forever to heat up.
• Lesley (10/5): Heaven. You really know you're in Tibet here! - This was just heaven. It’s an old palace of a lama with glorious ornate Tibetan decor and furnishings and colours. The rooms look spectacular. But you soon discover that it’s cunningly furnished and has every possible modern convenience. Excellent shower, comfy beds, lighting, all beautifully done. And a good breakfast too. Location perfect, well inside the old city, a few minutes’ walk to the Barkhor. I would stay here again in a heartbeat. Staff also really helpful and warm and kind. It’s a real experience to stay here and enormously much worth it. And what a bargain too. And a fabulous view from the roof. Stairs are a bit uneven - best not to stay on an upper floor if you think you might suffer from the altitude.
• Jaume (10/5): Exceptional - Ambiente total Tíbet Falta ascensor
• Szilard (8/5): Very good - It was really an authentic experience to stay in this hotel. Compared to the price, it was well equipped. The staff was very kind. The bed was quite hard for us, but we survived 2 days. The breakfast was simple.
• Dima (10/5): Exceptional -
• Vicki (10/5): Beautiful property great location Fantastic staff - Beautiful property great location lovely breakfast! Fantastic staff Nothing
• John (10/5): Exceptional - Beautifully restored house inBarkhor
• Sue (8/5): A wonderful Tibetan experience in the heart of Lhasa - Beautiful hotel, beautiful room. Very friendly and helpful staff. Fantastic location in the old town. Bit chilly at times but this was to be expected.
• John (10/5): A beatifully restored Tibetan house - Location , architecture , in heart of Barkhor , friendly helpful staff Nothing
• Sandra (8/5): Beautiful hotel full of character in a great location - The old building is gorgeous and the room was decorated in a beautiful Tibetan style. Great location in old town. Room heater and humidifier worked well. Location in the old town is wonderful. Staff are super-friendly. Great to stay in a family run place, rather than a Chinese chain hotel. The bathrooms were too cold to take a shower - but it wasn’t a problem as we were advised not to shower for our first few days to avoid making altitude sickness worse. The stairs were steep and the floors uneven - fine for me, but someone with mobility issues would struggle.
• Annmee (8/5): Beautiful traditional place in city center - Beautiful place in traditional style, friendly and helpful staff and perfectly in city center. -
• Melissa (10/5): Kindest staff, fabulous rooms and great location in the old quarter! - Like a Tibetan palace with the friendliest, kindest staff who go out of their way for you; I love the location in the old town which is surrounded by Tibetans and makes you feel you’ve jumped back in time. They also support worthy causes and I thoroughly recommend them in every way! If coming from the airport: One tip is to ask for the staff to come and pick you up from Kyang hotel nearby and bring your bags as no cars are allowed in the old Tibetan quarter. This makes it easy.
• Sara (10/5): Wonderful - Wonderful typical Tibetan hotel Everything was super
• Bimal (8/5): Excellent except for some communication issues. - Very good. Traditional menu plus some selected international items. Little better English communication would have been more helpful.
• Jose (10/5): Exceptional - Amazing view of the Potala Palace from the rooftop!

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