SG Residence Kuala Lumpur by Fortune Suites

Location: 2A, Jalan Galloway, Kuala Lumpur, my

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Swimming nearby

Rooms Available

• Deluxe One-Bedroom Apartment

  This apartment's standout features are the private pool and sauna. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector

• Deluxe One-Bedroom Apartment with City View

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  This apartment's special features are the private pool and the sauna. The spacious apartment features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bidet
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• adila (7/5): -
• Fatyn (9/5): -
• Hassan (8/5): -
• Timothy (8/5): -
• Halijah (10/5): -
• Kim.HJ (7/5): - Conveniently located in the Bukit Bintang area. Close to the happening places yet you will still peacefully stay since it's across the road from the busy spots. Indoor security parking and many lots were available.Comfortable bed and clean bedsheet. I liked the generous space of the unit. Fast wifi was a plus too. Check-in was quite manual. Maybe I am so used to self check-in. It was not very inconvenient but it's still inconvenient to arrange time to meet up with the host downstairs, collect & return key/deposit. I was a bit afraid that I didn't have check-in information till the very last minute of check-in. Otherwise I could kind of picture what the check-in procedure is like. I understand that the host would need a guest's passport but it was a bit uncomfortable the way he collected my passport information (took a photo of my passport using his phone camera on the spot) Maybe guests would feel more comfortable if he can do it in a more official way.
• Abdirahim Abukar (7/5): -
• Balendran (1/5): Unsafe Facilities and Unfair Deposit Deduction - Unsafe Facilities and Unfair Deposit Deduction We had a very disappointing experience. The shower head was already faulty and fell on me when I simply turned on the tap , a serious safety hazard. Despite this, the operator accused us of breaking it and wanted to deduct RM50 from our deposit, which is unfair as we did not damage anything. I sent a video as proof at 7.03pm, but only received a response during check-out (next day) even blue tick in Whatsapp, with no proper explanation. Other issues: No shower gel provided (Empty Bottle) Shampoo and hand wash bottles were filled with water Toilet auto-wash controller not working Very poor maintenance and customer service. I wouldn’t recommend staying here
• Abdirahim Abukar (10/5): -
• Dillon (7/5): Good -
• Mohamed (1/5): Bad -
• Swapan (9/5): Great stay - Spacious, clean, nicely located
• Azhar (7/5): Good -
• Che (9/5): Superb -
• 203051bb (9/5): Superb - Location and Room size and facilities Pay for stay in few day and have to pay four car park also this is not like double pay
• Jasmina (8/5): Very good - OK. One of the Guard is very rude. Unable to explain in details when we want to go out at the barrier n ask us to park the car cause we do not have any access card to go out as we have return the key at the safe box. N he just keep on saying access card have to use access card n despite we have mentioned that we have check out n return the key. This guard really make me piss off n until I say I call the owner n he give a sign hand off at me this is really bad n he don't event know where he come from n make tia country like belong to him bloody fool. He really ruin my day tat day. I think the safeguard compnay need to train their staff how to communicate with the guest. If not send them back home to their country n don't let them work with this kind of attitute. Due to this can efffect n spoil your business.
• Amira (7/5): Good - Parking, cleanliness, got other utilities such as iron, mug, towel. No extra pillow and bathroom got stagnant. your cleaner did not clear the floor trap before we enter in.
• Hui (9/5): Overall acceptable - The host is very helpful No AC in the lobby The lift was damage due to the water pipe leaking
• Taohun (7/5): Good -
• Thor (9/5): Superb -
• Emad (10/5): Every thing was clean and neat and the staff was very helpful - Clean and the stuff is very helpful
• Elaine (6/5): Pleasant -
• Arunkumar (8/5): Very good - Very Friendly guest handling by the team and also provided me early check in too Had a great time
• Devagi (10/5): Exceptional - We are really pleased with their service. The apartment so clean and was spotless. Would wish to stay again. Thank you Al Amin who really helpful. Highly recommended.
• Melissa (7/5): Good -
• Nur (8/5): Very good - convenient place No
• Syafeeq (8/5): Very enjoyable stay - Hassle free check-in, good location Parking Instruction for the first entry. We have to pay RM12 before the security guards let us in.
• Nic (2/5): Great little apartment but overall negative experience with owner/sub-letter? - Good location, property had what we needed as a base to visit KL for a family. All clean and generally well maintained (see below) We reported some damage to a bedroom door which we noticed a few hours after arrival and also to the microwave door. Took photos when we noticed and informed the owner next day. As we landed back home in Sabah I received a message from the owner telling me that we had caused the damage and demanding money, very unprofessional manner. I reported the issue to Booking, I was then asked for documentation which I sent - not the hassle I needed following a nice family break. Hence I'm sure there will be no refund of the RM 200 I was asked to transfer when we arrived as we 'must have caused the damage we reported'. Hence this turned out to be a more expensive stay than expected! No response from Booking to the information I sent as yet. I was also told by the owner to beware of Karma - something similar! When I say owner, the person messaging also told me they were letting the property on behalf of the landlord so not quite sure what the actual arrangement is. My advice is inspect and report ANYTHING on arrival or even better take a video of accommodation as soon as you arrive, I will do so in future and probably avoid this type of holiday accommodation and stick to hotels. It's a shame to feel like this but a very negative and upsetting end to the holiday.
• Doc (8/5): First time in KL - The staff were very helpful, gave good instructions that made check in and check out easy and were very receptive to our needs. Location was near bukit bintang city center so access to malls, groceries and transportation was easy. Although clean and well maintained place does show it's age.
• Munusamy (8/5): Nice - Pool Playground
• Suman (10/5): Exceptional -
• Nur (8/5): Very good - Fast and easy check in None
• Neemo (8/5): Very good - Unit is as described in the photos, clean, good location, amenities well maintained. Good for families with children Could have provided a new toilet roll instead of the balance of the previous guest or leave a roll in the bathroom.
• Cahyo (10/5): Exceptional - Lose to Alor night market, awesome
• Yasser (10/5): Exceptional - Luxury cozy place to wind up anfd relax. Nothing
• Nalugya (10/5): The best place ever and very hospitable. - This place was so clean, and everything was so modern and special. The most amazing thing was the host; he was so gentlemanly and polite. This was the best treatment so far in all the 10 places we were in during our visit to Malaysia. Nothing at all. I only did not like that I had to leave soon.
• Md (10/5): Exceptional -
• Bie (10/5): Exceptional - Friendly staff, splendid stay, spacious home..can fit almost 10 people (adults & kids) Guard suppose to let us check in 1st before collect the parking money..even though RM 12, but still wasted because owner provided free parking. Check in instruction is clear but for parking owner mis out the information.
• Jessica (8/5): recommend place to stay in KL - The owner is so kind, fast respond & easy to communicate! The apartment itself is clean, well maintained, facility is quite complete too & location wise is nice near to Alor street. At first, when we reached at the main lobby security wasn't allowing us to come even when we showed our booking no, but thankfully the owner is fast respond regarding where to pick up the key. So everything went smoothly.
• Anna (8/5): Great location, just needs another couch - Perfect location if Jalan Alor is on your list. About 15 min walk to the centre of KL. Really appreciated the aircon which got nice and cool. Good views. For a two bedroom apartment there is really nowhere for people to sit. It’s such a large apartment but had only one tiny, uncomfortable couch, only ok for one person to lounge on.

Photos