Hotel Irotama XXI

Name: Hotel Irotama XXI
Address: Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006, Santa Marta, CO

Location: Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006, Santa Marta, CO

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Beachfront All-Inclusive Luxury
At Irotama XXI, indulge in all-inclusive rates covering meals and drinks. The hotel offers a restaurant, 24-hour front desk, and laundry services. Your Home Away from Home
Relax in one of the 47 uniquely furnished guestrooms, each with a private balcony and free Wi-Fi. Enjoy daily housekeeping and essential amenities. Prime Location
Experience the beauty of Bello Horizonte Beach just steps away. The hotel is conveniently close to attractions like Zazue and Arrecife Shopping Center. Ready to unwind in paradise? Book your stay at Irotama XXI now!

Important Information

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.

Policies

Check-in: 04:00 PM - 11:30 PM

Check-out: 12:00 PM

Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Children's games
Accessible shuttle
No accessible shuttle

Rooms Available

Suite, 2 Bedrooms, Garden View

1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed
Balcony with garden views

Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
Junior Suite, 1 Bedroom, Garden View

1 King Bed
797-sq-foot individually furnished room, balcony with ocean views

Layout - Bedroom and living room
Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Standard Room

1 King Bed
658-sq-foot individually furnished room, balcony with garden views

Internet - Free WiFi
Food & Drink - Coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace

Guest Reviews

Esteban (10/5): - Nice beach view front the dinning area
Erika (10/5): - La playa es muy tranquila
Maria Cristina (10/5): - Friendly people, nice view, and amenities. Pool hours are limited. They could be improved. I didn’t like the food at the Buho restaurant.
Corinna (10/5): - We stay for 4 nights 5 days all the facilities are open for us to use. We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
Monica (8/5): - I had a wonderful experience at this resort! The food was excellent, the room was clean, and the view was absolutely beautiful. What truly stood out was how friendly and welcoming the staff were everyone made us feel right at home. The reason I’m NOT giving five stars is due to the transportation within the hotel. If you have physical limitations and are unable to climb onto the shuttle bus, your only option is a golf cart. Unfortunately, the wait time for the ONLY golf cart can vary from 15 to 45 minutes, which can be inconvenient, especially since the resort is quite large and everything is spread out. That said, if mobility isn’t an issue for you or you don’t mind the occasional wait, I highly recommend this resort. It’s honestly the best I’ve ever been to in my life a truly unforgettable experience!
Cesar (10/5): - Muy buen servicio, todo el personal muy amable, buenas amenidades como el uso de todas las piscinas, bares y restaurantes
Jonathan (10/5): Excellent room and friendly service. - The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Verified traveler (4/5): Ants in the room - The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Juan (10/5): - Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Jeanne (10/5): - Awesome swimming pools!
Jeanne (10/5): - the beaches are beautiful.
Nelly (10/5): Great hotel - The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Nada (10/5): - Exellent
MARCELA (10/5): IMPERDIBLE EN COLOMBIA !! - RECOMENDADO ; LA MEJOR OPCIÓN EN SANTA MARTA ; RESORT CON EXCELENTES PISCINAS, PLAYA LNDA Y AMPLIA; DESAYUNO BUFFET, SENDEROS.
Betty (8/5): - El personal administrativo necesita ser mejor entrenado, reserve a través de Expedia y la página web del hotel no tiene espacio para el nombre del huésped. Rente una habitación doble (dos camas) Cuando hize la registracion (check in) me dijeron que como no había incluido el nombre del huésped tenía que pagar un adicional de $104.00 por los dos días. Terrible experiencia, acostumbro a viajar pero nunca escuché nada igual. Cuidado con sus reservaciones en este hotel si no quieren pagar adicionales como yo.
TATIANA (10/5): - Excelente hotel. El servicio de recepción en Irotama Reservado de IMER y EDUARDO fue de primer nivel. La limpieza de la habitación fue diaria y perfecta. El desayuno del Restaurante Piso 12 de Irotama XXI excelente, el personal de ese restaurante a la hora del desayuno y de la cena es maravilloso y muy bien entrenado. Vale toda la pena quedarse en este hotel todo el personal presta un excelente servicio al huésped, están muy bien capacitados. Los señores de seguridad que están en la playa son muy amables y uno se siente realmente cuidado y acompañado por ellos. Recomiendo plenamente este hotel. Sus instalaciones, servicio, la comida que ofrecen en sus restaurantes y la calidez de todo el personal lo hacen un lugar maravilloso. Volveremos pronto. Gracias.
JUAN CARLOS (8/5): - Excelente Lo único fue en restaurante BARRA VIVA La entrada la sentí como dañada y preciso me dio diarrea
Aaron (10/5): Nice resort, expansive property, many options - We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.