Joli Appartement terrasse Montreux

Location: Rue du Lac, Clarens, ch

Star Rating: 6.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Terrace
• Family rooms
• Express check-in/check-out
• Fax/photocopying
• Soundproof rooms
• Massage services
• Table tennis
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Broadcast Live sport events
• Stand-up comedy
• Express check-in
• Free wired internet
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Private beach nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Private picnics
• Art gallery on site
• Covered parking
• Secured parking
• Golf cart
• Fishing nearby
• Snow sports gear
• Beach club nearby (surcharge)
• Beach toys
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment with Lake View

  This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with lake views, this apartment also features a private entrance and a flat-screen TV with streaming services. The unit has 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

• One-Bedroom Apartment with Terrace

  Featuring a private entrance, this apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this apartment also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser
  • Hearing accessible

Guest Reviews

• Shane (6/5): - The pots and pans are old.
• Ken and Paula (1/5): WARNING - Poorly equipped, no communication from host - A warning about this apartment listing! The most basic requirement for a holiday rental apartment is sufficient lighting. And a kettle that works. And towels, hand towels and kitchen towels. Yet this Joli Apartment host did not supply this after we paid 665 CHF for a three-night stay! Here's a list of issues we found with this apartment. 1. We arrived around the 3pm check-in time, and already the apartment was dark. The lounge and kitchenette room has only got 2 lights, and only ONE light worked. We complained to the host, who told us it DOES works because she had someone in that same day to fix it - thus evidence that there were aware of the lighting problem. We sent pictures to show it did not work, but our messages were ignored! We took videos of how we had to use our phone torches to read and even look at the dials on the oven - that is how dark it is in this apartment! 2. We booked the apartment as it's listed as having parking, but there is no mention that the parking is across the street and you have to pay CHF 1.60 per hour! The host did not mention this up front or before confirming and receiving payment for the booking, making it false advertising. 3. Another reason we booked this apartment was that it has a washing machine. We specifically asked this question before making our booking to ensure we could use the washing machine. We were told it was a communal machine on the ground floor and that we could use it. After arrival, we were told it was only available on certain days. There was no mention of this in the booking, or in the email communication we had with the host prior to the booking. We had to find a laundromat and spent our first night sitting in a cold, public laundromat to do our washing which was expensive for a couple's wash at 20CHF. The apartment failed to mention the limited availability of the washing machine, or we wouldn't have booked it. That is the reason for supplying a washing machine - so that the guest can use it at their own convenience, not when it is only available on certain days. MORE ISSUES: Kettle did not work | Only 2 thin, child-sized towels for a 3-night stay | Only 1 kitchen tea towel for a 3-night stay | Only 1 cereal bowl for 2 people | No oven glove to hold hot items - safety hazard | No bread knife or any other sharp knives | Showerhead in the bath does not work, it flops down & sprays the taps & feet | No loo roll holder, the toilet has one small facecloth for wiping hands | Hob has 4 plates, but only 3 plates work | No sea or mountains views | We sent pictures and videos of how we had to use our phone torch to turn on the oven and read by phone torch but the messages were ignored! The host received several messages about all this, yet they took no action and gave no apology for these issues, especially the lighting, kettle, or the incorrect washing machine information. She ignored our WhatsApp messages, took our money and didn't even feel remorse or apologetic! Our messages were not even read and thus ignored! As mentioned, this is a warning about the false advertising on this Joli Apartment!
• Irene (7/5): - Abbiamo prenotato all'ultimo momento e sono stati molto disponibili. Casa bella, con un ampio terrazzo, cucina spaziosa.
• Colo (9/5): -
• ru (8/5): - 入住简单方便，房间整洁
• Jensy Julieth (8/5): - bellissimo il posto, appartamento spazioso potrei consigliarlo come possizione era troppo sporco!!!
• Thomas (8/5): -
• Amr (2/5): -
• Nanda (6/5): - Locatie en dakterras zijn geweldig. Goed geisoleerd en met ramen dicht hoor je geen omgevingsgeluid Bij aankomst stond een bedbank uitgeklapt in de kamer. Bij eigenaar nagevraagd hoe deze in te klappen. We kregen een video opgestuurd, maar niet van zelfde bed dus inklappen is niet gelukt. Op een van de twee bedden zat geen laken om het matras, er lag een dekbed op het matras ingestopt. De toilet kon niet op slot, niet fijn met 4 volwassenen. De vuilnisbak was kapot en er was een heel klein vuilniszakje. Douche in zitbad zonder scherm. Ik vond niet alles even schoon. Parkeren €1,60 per uur, 12 uur per dag met cash geld of parkeerapp.
• Marcos (8/5): -
• Peter (9/5): -
• Amanda (4/5): Not as advertised - The location was a very short walk (less than 5 minutes) to Lake Geneva and close to public transportation. There was also a grocery store located nearby. It appears that the pictures associated with this property are from the other apartment that the hosts manage in the building. In the booking details, it said that there were 4 beds, however when we asked the property manager where the 4th bed (twin bed) was, she told me that as we had booked for 6 people, the 3 beds (2 in bedrooms and sofa bed) were enough and she wouldn't provide the 4th bed. There were dirty dishes in the dishwasher when we arrived. Many things in the apartment were broken, including a glass railing on the terrace and one of the doors leading out to the terrace. The listing also said there would be an in-room air conditioner and fan. There was 1 small fan and no air conditioner. As such, we had to leave the windows open at night and the surrounding streets were very loud with revving engines cruising up and down the street.
• Alyssa (8/5): Very good - Great location near the lake, train station and grocery store. Lovely private terrace. Great and responsive host. Some maintenance is required such as the bathroom door did not shut completely. Some of the glass windows are cracked.

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