Hotel CasaBlanca Cucuta
Location: Avenida 6 # 14-55 Barrio La Playa, Cúcuta, co
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Swim, Dine, and Unwind
Swimming Pool and Dining Experience: Dive into relaxation at Hotel Casa Blanca's refreshing swimming pool and indulge in delicious international dishes at the on-site restaurant.
Comfortable Accommodations: Enjoy bright and spacious rooms with modern furnishings, air conditioning, cable TV, and private balconies for a relaxing stay.
Convenient Amenities: Start your day with a complimentary breakfast, unwind with drinks and snacks at the snack bar, and explore nearby attractions like Santander Park and the Culture House.
Ready to experience a perfect blend of comfort and convenience? Book your stay at Hotel Casa Blanca now!
Important Information
At the Hotel, our Breakfast Buffet costs $35,000 per person and is served from 6:30 to 9:30 am
In compliance with Colombian tax laws, foreigners and Colombian citizens residing abroad who receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11, or TP12 visa upon entering the country are exempt from paying the 19% VAT tax. This exemption is only valid when purchasing an accommodations and services package. The permit must be shown upon arrival.
This tax is not automatically included in the total reservation cost.
Guests are required to show a valid ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
People under 18 years of age are only allowed when acquired by a parent or legal guardian.
Pets are allowed upon request and prior authorization, with an additional pet fee per night.
For health and safety reasons, pets are not allowed in some common areas of the establishment, such as the restaurants and the gym.
RNT 3894Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Lower bathroom sink
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Economy Double Room
This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Adapter
- Key card access
- Single-room air conditioning for guest accommodation
-
Twin Junior Suite
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a mini-bar, executive lounge access as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Small Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, executive lounge access as well as pool views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Junior Suite with Balcony
Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Superior Double Room
These air-conditioned rooms are located across the swimming pool and feature a Double-sized bed and a flat-screen cable TV. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock and a private bathroom with a hot-water shower are also available.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Socket near the bed
- Adapter
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Junior Suite
These air-conditioned rooms feature a King-sized or 2 Double-sized beds, a flat-screen cable TV and a balcony with a view of the street. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock, iPod dock and a private bathroom with a hot-water shower are also available.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
-
Suite
These air-conditioned rooms feature a Double-sized bed, a flat-screen cable TV and a balcony with a view of the street. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock and a private bathroom with a hot-water shower and hot tub are also available.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Shallow end
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Access to private pool
- Single-room air conditioning for guest accommodation
Guest Reviews
- morales (8/5): -
- Ricardo (7/5): - Excelente comida Los colchones ya no están confortables deberían cambiarlos
- David Serjal (8/5): - Las instalaciones La comida
- RICAURTE GONZALEZ (8/5): Por mejorar - El servicio, atentos Costosa la comida y me falto poder usar Netflix en el tv
- Pedro (9/5): -
- Edgar (10/5): -
- castañeda (10/5): -
- Erik (1/5): - I like that the location was in Cucuta The hotel refused to honor a pre-arranged discount for our graduation party group. We had to haggle with staff just to get a fair price. We originally tried booking directly, but they claimed smaller rooms were unavailable to push us toward more expensive options. Miraculously, when we booked that "unavailable" smaller room through a third-party site, it was accepted immediately.
The issues continued with breakfast. The hotel messaged us claiming they "misrepresented" their offer on Booking.com and tried to charge us an additional 210,000 COP. We had to involve the third-party support team just to get the hotel to honor the original reservation terms.
Check-in took 45 minutes with only two people ahead of us. The pool bar staff refused to serve our welcome drinks before 6:30 PM, then told us to go to the rooftop where swimwear isn't allowed. Since the pool closes at 7:00 PM, the check-in delay and staff run-around cost us our first evening there.
Management also tried to retroactively apply an IVA tax charge, despite the booking being made by a foreigner. They were persistent and dismissive of our explanations, focusing on extra charges rather than fixing visible water leaks or the ants in the bathroom. The manager failed to show up for a scheduled meeting the next day to discuss these issues.
Between the loud music from events until the early morning, the late-opening pool, and the subpar breakfast, this was an incredibly disappointing experience. My local friends were embarrassed by the service. Out of over a hundred hotels I’ve visited in Colombia, this was by far the worst. A total nightmare.
- Olga (7/5): Hotel bueno no vayan al restaurant del piso 7 - El Hotel en general bueno, el personal muy educado, el desayuo bueno El restaurant 365 en el piso 7, en la recepción ofrecen una bebida gratis de bienvenida, para enganchar, luego el restaurant es pésimo, la comida carisima y muy mala, la ateción pésima, demoraron más de una hora para traer el pedido, la carne dura y la pasta echarcada en aceite, con 5 camarones, se suponía que era pasta marinara
- Antonio Jose (4/5): - Nice place That price. They said 180 they charges 320 end I make resevacion for me end extra they give me one bed
- Genesis (9/5): - Me encanto la comida y que todo estaba super limpio Me ubicaron en una habitación cerca como de un salón de fiestas y escuche toda la noche ruido
- Maria Carolina (9/5): En general muy buen hotel, me gustó mucho. - El personal muy amable; amplias y cómodas habitaciones. El acceso al gym
- Liu (9/5): -
- Roberto (7/5): Buena en general - El desayuno era muy bueno. Solo que no lo incluyen en el precio de la habitación No tenía agua caliente todo el tiempo. mucha bulla de su salón de eventos que no dejaba dormir
- Leonardo (8/5): Muy bien - Limpieza La bulla que se genera en el salón social cerca del ascensor no controlan mantener las puertas cerradas y afecta el descanso porque es muy fuerte la música para quienes estamos alojados en ese bloque
- francisco ortega (9/5): -
- Maria Eugenia (10/5): -
- Zambrano (4/5): -
- Paul (10/5): Excellent stay - The breakfast was excellent last time it was a bit the same everyday but this time everyday there was something different The televisions need to be updated as the one will had needed software updating
- Fabio Andres (6/5): -
- Brayan (3/5): No es un sitio que recomendaría para una estancia agradable - En general es un hotel en el centro de la ciudad sin más ! El ruido ! No respetan la tranquilidad del huésped , llegó un equipo de fútbol y había ruido por todo sitio , no está en una zona segura , les falta como empresa
- Astulfo (10/5): - Mucho
- Felipe Andres (5/5): -
- ORLANDO (9/5): - EXCELENTE HOTEL Y BUEN DESAYUNO. BUENA UBICACION MUY TRANQUILO Y SEGURO
- Carlos Alfonso (10/5): Excelente - Las áreas del hotel son buenas el desayuno estuvo genial Sin comentario
- CÓRDOBA (10/5): - Todo Nada
- Ramirez (8/5): - No tenía agua caliente suficiente
- AGDY (6/5): - Limpio Te cobran el agua
- Yesid Hernando (9/5): Buena experiencia - La atención del personal y el desayuno El espacio de la habitación
- Florez Caceres (8/5): -
- Luis Eduardo (8/5): Excelente opción para estar cerca a todo en Cúcuta - Bien ubicado y el personal muy amable. Qué bueno que el desayuno inicie a las 6:00 am
- Johanna (10/5): - Tranquilo N/A
- Juan Fernando (10/5): -
- Lizcano Maldonado (10/5): -
- Paul (8/5): - Staff always very happy
- Mariana (9/5): -
- jose luis (10/5): -
- Paredes (10/5): placentero -
- Guest (8/5): -
- Guest (10/5): -
- Jackeline (7/5): Buena - Bueno el desayuno, ubicación central La piscina mal estado
- chacon (10/5): -
- Diego Andres (10/5): - Habitaciones muy cómodas y limpias. -
- Luz (10/5): Descanso, confort y una estadía maravillosa - Me gusta todo en este hotel, el cual es y seguirá siendo nuestra primera opción de hospedaje en Cúcuta
- Castilla (9/5): -
- Joel (6/5): - Ambigüedad en relación a los documentos de identidad. En el email de booking indicaban que debíamos presentar al menos un documento de identidad válido (aunque presentamos la cédula de nuestra hija mayor; aún nos pedían una partida de nacimiento, la cual ya casi no se usa luego de tener una cédula de identidad). Se subsanó ese detalle luego de 1 hora de espera y nos dejaron cumplir con la estadía. De resto estuvo aceptable el hospedaje
- Vivas (10/5): -
- Natalia (10/5): -
- Sierra Tamayo (10/5): -
- Yuleizi (8/5): -
- Yuleizi (7/5): -
- Stefanny (10/5): FASCINANTE - TODO N/A
- Geraldine (9/5): -
- Andres (10/5): -
- Dan (10/5): - Excelente
- Manuel (8/5): Muy buena opcion en Cucuta - la piscina, el restaurante en el rooftop.
- Rosy Eugenia (10/5): -
- Liu (9/5): -
- Jesus (9/5): - Todas sus instalaciones son excepcionales, todo muy bien cuidado y limpio La única mala experiencia que tuvimos y en lo personal fue muy incómodo, es que no coloquen como prioridad a los huéspedes. En mi caso, el día de la mujer tuvimos inconvenientes en el brunch, ya que habían reservaciones muy aparte de los huéspedes que habíamos y la solución fue enviarnos a un salón retirado de la mesa donde estaba el brunch. La verdad fue una muy pésima experiencia porque la prioridad del hotel son sus huéspedes. El resto de mi estadía fue maravillosa
- Miriam Rosana (8/5): -
- Power (10/5): -
- rodolfo jose (8/5): -
- juan (10/5): -
- Leo (9/5): Volvería pronto - Atención
- Hector Alonso (9/5): -
- CÓRDOBA (10/5): - Restaurantes Nada
- Rodrigo Riveros (8/5): estuvo bien - me gustó el desayuno y muy tranquilo
- Giron (9/5): - Habitación amplia
- Esteban (10/5): -
- Maria (10/5): -
- padron (10/5): -
- Esteban (10/5): - Todo súper atentos y agradable , excelente alojamiento
- Oscar (9/5): - El restaurante 360 y su app de lis sitios iconos de la ciudad. La amabilidad y conocimiento de la misma por parte de Alexander, que gran colaborador tienen en esa persona. El buffet del desayuno pudiera mejorarse tanto en calidad como en variedad.
- Liu (8/5): Excelente ubicación - Muy amables los empleados Almohadas no cómodas
- Jesús Enrique (10/5): -
- Juan Camilo (7/5): -
- Juan (10/5): -
- jesus (8/5): - BUENO
- Mileydi kristel (6/5): - Veo que hay muchas exigencia que no van de la mano con el objetivo del huésped😑. Sin embargo, en lo que deben hacer énfasis entonces no hacen eran las cuatro de la mañana y había un ruido espantoso de personas hablando con un tono cero moderado. Todo se escuchaba en la habitación. No pudimos tener descanso adecuado. Veo que el personal siempre es el mismo, pero trabaja con una cara de pocos amigos.!
- EVA LEONOR (9/5): -
- yuslemys (10/5): - La piscina Que no incluye el desayuno la estadía lo demás excelente
- Francisco (7/5): -
- yubeli (10/5): -
- Antonio Mario (10/5): -
- Yeisi Tatiana (10/5): -
- Lizeth Viviana (10/5): - Siempre hermoso, cómodo, central , amplias habitaciones y excelentes restaurantes
- jhonjairourena (8/5): - Me gusta mucho la ubicacion y la piscina.
- Jáuregui Paz (9/5): Bellos recuerdos de hace 40 años - El concepto del desayuno con hallaca fabuloso para quienes volvemos a la tierrita
- Leopoldo José (7/5): -
- Jeimy (8/5): -
- Nhelmarys Paola (10/5): -
- wilmer (8/5): -
- Wiliam (10/5): - Servicio, amabilidad Nada
- Liu (8/5): Bien - Muy céntrica Mucho calor en el área del restaurante
- Yuslemys Esperanza (10/5): Espectacular - Desayuno Excelente Excelencia Servicio y Confort
- Jose Oswaldo (10/5): - La atención La fiesta por el ruido
- estepa (10/5): -
- John Jairo (10/5): -
- Javier Alexis (8/5): Muy bien solo la demora en hacer el.chekc - Los espacios La demora
- JOAO (9/5): - Hice la reserva para mis padres, que estaban de paso por Cúcuta para viajar a Venezuela. Quedaron encantados con el hotel, las instalaciones y la
Comida. Muchas gracias.
Photos