Tower Gardens Residence

Location: 14 De Quincey Road, London, gb

Star Rating: 7 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Non-smoking throughout
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Free wired internet
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• Double Room with Shared Bathroom

  Offering free toiletries, this double room includes a shared bathroom with a shower, a hairdryer and slippers. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The double room offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

• Double Room with Private Bathroom

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. The double room offers a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

• Single Room with Shared Bathroom

  Offering free toiletries, this single room includes a shared bathroom with a shower, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The single room offers a washing machine, a tea and coffee maker, a wardrobe, parquet floors, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

• Large Double Room

  The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This double room includes a flat-screen TV with streaming services, a shared bathroom as well as a balcony with a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Shared toilet
  • Slippers
  • Kitchen
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Margean (10/5): -
• Wijenayake (3/5): -
• Sakura (5/5): -
• Andrei (10/5): -
• Richard (5/5): - Great value for money considering location. Only 1 pillow per person and only 1 towel between 2. Towel was small and well worn with several holes in it.
• Sylvana (5/5): - Bed was comfortable Door was broken was a lot of effort to push open & close towel had holes in
• Michael (4/5): - Comfortable bed Not suitable for people with mobility issues
• Жандос (1/5): -
• Radoslaw (7/5): Great spot for one night close to Tottenham Stadium - Close to Tottenham Stadium
• Mark (1/5): Terrible - The member of staff was helpful getting us in the property Everything! It was like a drug den, food on the floor, dirty walls, dirty bed covers and mattress. The smell was vile, my wife refused to stay there which put a damper on our plans. Even if it was clean it's still not fit to stay in. Bad locks security is terrible
• Giorgi (1/5): -
• Jorge (2/5): - El precio por decir algo. No me dijeron como hacer el checkin, llegué y menos mal que estaba la puerta de fuera abierta, si no, me habría quedado en la calle. Y gracias a una chica que después de 15 minutos pegando gritos vino a explicarme algo. No está muy limpio y está deteriorado. Se oye todo. Baño solo hay en una habitación. El resto comparten baño y cocina. Está bien para ir a Tottenham pero de Londres está muy lejos y no muy bien comunicado. Es un barrio de chalecitos adosados y no hay nada alrededor
• Cédric (7/5): -
• Amelia (10/5): -
• Chidera (7/5): -
• Cecilia (9/5): - The location is easily accessible and the facilities were good. The lady who was staff /care taker wasn't polite and wasn't hospitable.
• Tunji (10/5): -
• Adenike (1/5): Not the best - The location was good, very close to the stadium and easy to locate . It was noisy on the first day , it was not as clean as the pictures depicted. On the last night , the shower was not working so I could have a shower before leaving for the station .
• Jennifer (7/5): -
• Khalid (8/5): -
• Redwan (1/5): - Smells bad 🤮🤮🤮🤮 Main door key 🔑 not working properly. no one is answering phone even if you’re in terrible Coffee and tea
• Stankof (1/5): It was awful, I stayed inside for 10 minutes and then left I rented another one. -
• Olaoseeji (1/5): Worst place I logged - Bed The rooms is old, it has offencive odour, the doors are bad, the walls and floor are peeling off. The kitchen is dirty. No bathroom slipper, the heating system is old so it is now working well.
• Leonard (7/5): -
• Eda (5/5): -
• Ahmadi (1/5): -
• Rob (1/5): Unsafe, unnerving terrible stay, would not recommend this property to anyone and will never stay here again. Dreadful!!! - Price was cheap……which explains why it was so run down. Lack of security at the property. Arrived at property 20minutes after check in time to find that somebody, without a booking, was asleep in one of my rooms. Obviously, had just walked into the property or had been let in by the cleaner. No checks done. I had to approach the guy to ask him to leave. Host was apologetic on the phone. Very shabby furnishings. No toilet paper in ensuite room. When arriving back at the property at 11pm the front door was open. After my stay I did contact the host requesting compensation for the horrid stay and experience. I was offered 40% off of my next stay, an immediate admittance that what I had experienced was not acceptable. I said I would definitely not be staying there again so could I have a partial or full refund on 1 of the rooms. The reply I got was a disgrace, so rude and untrue, stating that the room wasn’t ready because I got there at 1pm, I actually left my home in Northamptonshire after 1pm. He said the guy in my room was a guest of the property but had simply gone into the wrong room. This is incorrect as when I spoke to the non guest he showed me his booking.com app on his phone and he should have been in Bruce Rooms guesthouse, a few miles away. I would advise strongly that you do not stay here due to the poor security of the property and the hosts totally lack of respect of concern for the guests. The price is appealing but there is a valid reason for that!!!
• Youcef (1/5): - I havnt been there Zero communication , ignorants.
• Alzbeta (1/5): - Nothing really sorry Would never stay again, we wanted to leave and book elsewhere, asked for money back but the request was declined When my friend and myself arrived, we couldn't open the door on my room, called the landlord, he said we need to push really hard. The door frame was covered with sellotape. Called the owner and he did give me another room. But the whole house was freezing cold, the temperature outside just above zero. We had to wait about 2 hrs until the housekeeper topped up the gas. We were sitting indoors for 2 hrs in jackets, hats and gloves... and another hour until the room warmed up a bit. My friend's room was a single room, the door on wardrobe was broken and half missing. Bedding not clean, we found various hair, even what looked like pubic hair. ... massive mould in the bathroom, filthy walls and stairs... We've called the landlord as wanted to leave and go somewhere else ... but he refused to give us our money back.... We called booking.com to help us to resolve the situation. The owner lied saying he upgraded the situation by giving me a double room instead of single. Which was not true, we had one single, one double, so he gave me double with working doors instead of double with sellotaped doors that you had to push very hard to open. He still refused to give us money back. In the morning the heating stopped @4am so we woke up into a cold house again... had to call the owner again, he did help us to turn the heating back on, but still took a while to warm up... The view from a window into garden - all you see is just a mess in the garden which looks like dumping ground. The photos on booking.com do not reflect reality. It was a very unpleasant experience and we would not book again. Thank you for reading
• İbrahim (7/5): -
• Joshua (3/5): - No comments Different pictures from the Internet
• Robert (9/5): - Location
• Emmanuel (2/5): In all j first like the facilities since it doesn’t match what was shown in the booking.com - None The was a poor communication between the host and myself, I slept in a cold since the heater in my room wasn’t working. Port kitchen facilities
• Muhammad Ahsan (9/5): -
• Erzad (10/5): - Adorable magnifique Le lit est trop confortable 😊
• Emmanuel (9/5): -
• Ian (4/5): - Good bed. Ensuite facilities. Despite there being a "no noise after 10pm please" there was a lot of chatter and laughter way past midnight. Given the age of the building, there was no noise protection from walls or doors and the floorboards were very creaky.
• Alonso (1/5): -
• Mohamed (10/5): -
• Julien (7/5): -
• Kavish (1/5): -
• Lucas (1/5): - non loin du stade de tottenham L'arrivé se fait de maniere autonome, aucune incidation ne m'a été communiqué je me suis donc retrouvé devant l'adresse sans pouvoir entrer, lhote ne repondant ni aux messages ni aux appels La porte d'entrée etait finalement ouverte (preuve du manque de sécurite et de professionel) j'ai donc pu passer ma nuit à dormir sur la table de la cuisine commune. J'ai contacté le servive client booking qui eux non plus n'ont pas réussi à joindre l'hote. Heureusement que c'etait mal sécurisé et que j'ai pu acceder aux parties comunes sinon je passais reelement la nuit dehors
• Justin (4/5): It suited our purpose a cheap place near Tottenham. Probably wouldn’t stay there again unless I was desperate - We went for an event to the Tottenham stadium & it was close. No one to check you in so we didn’t know what room we were in. We ended up just taking a room with a key left in the door. Still not sure if it was our room or not as there was zero communication from the property. We called about 10 times there was no answer. Sent texts- no answer. Weird
• Raul (4/5): - Ok but not very organised
• nihal (6/5): -
• Fitzgerald (1/5): - Very poor Everything!! Very run down and in desperate need of updating
• Mohamed (10/5): -
• Ifeoluwa (1/5): -
• Emmanuel (9/5): -
• Mohamed (10/5): -
• Iván (3/5): si llevas tiempo y llegas temprano sería una opción de última hora - la ubicación que está cerca de la estación de autobus Nunca nos contestó por ningún medio la persona del lugar, nos ayudaron gente externa (conductor de uber, vecinos) para encontrar el lugar, había una tapa d refresco en el piso y manchas de refresco, los que nos hizo pensar que no limpiaron.
• Marco Zama (5/5): -
• Berg (9/5): - Den var bra.
• Rahman (1/5): Horrible experience - Owners were nice at first and people were nice welcoming, but afraid that’s the only thing Don’t recommend to stay here at all, open wires in bathroom, mould, cigarette burns in bedsheets, dirty walls, broken tables and floors coming off. Owner didn’t even give us a refund for the state of the room and they blamed it on us for coming early but told us beforehand that they would give us our room early if it was cleaned, so if that was the problem why let us check in early? So they did ‘clean it’ and it was still unacceptable, then blamed us for leaving angrily and not wanting another room at that place because we just wanted out. Just a horrible room and for the amount of money it costs it should at least be decent, not hard to renovate.
• steven (8/5): -
• Caroline (8/5): Great Location, Value for Money, Staff great in person and on the phone - Staff very friendly, allowed us to check in earlier than expected. Great location to Tottenham Stadium, residential street so quiet and lovely park opposite. Room was very clean and tidy. Towels and toiletries supplied. Unfortunately could not get the TV to work, weren't in the room to much so didn't affect our stay
• Nicola (1/5): DO NOT BOOK! - We turned up at the agreed time - no code for the lockbox, and the host was not responding to messages. The phone numbers went straight to voicemail or were disconnected. The front door has no lock, so we walked in to see if there was a post it note as a previous review suggested - the kitchen was dirty, small, smelly and looks like an absolute hovel. The doors to the individual rooms were grimy, and you can hear every single noise from each room. After 2 hours (!!) sitting on the kerb trying to resolve with Booking’s atrocious customer service, we had to admit defeat and book a travelodge for £200 in order to make it to our event (albeit half an hour late). I will never use Booking again, and this accommodation debacle was horrendous. DO NOT BOOK.
• Donna (9/5): Perfect location walking distance to Tottenham stadium - Nice and clean and comfy bed
• Rubylyn (10/5): Exceptional -
• Kirsty (2/5): Horrendous ran down dump that stinks and you can’t get in our out because the front doors broke and they don care to fix - The only thing nice about the place was the lady the owner has working there, she is very approachable and pleasant. This is the first ever review iv ever felt the need to leave as I’m not generally a fussy person but this place was an absolute dump, smells terrible, the place is horrendous, what made it worse was the front door which is the only way in and out of the property is broken , the owners clearly know this and aren’t interested in fixing because the lady employed to stay there had a hack to get it open so clearly it’s been like it awhile, it takes you about ten minutes to get in and out of the property had I been alone I wouldn’t have physically been able to open it when we came back at night I rang the ring doorbell and called the owner who didn’t respond so we was on the doorstep at 12pm trying to get in for ages. The door needs fixing it’s a safety hazard and highly inconvenient for people who have paid there money to stay.The place needs redecorating and new flooring throughout. I would never go back it’s the worst place iv ever stayed crumbling walls, wood flooring damaged everywhere filthy walls and the smell from the kitchen is unlike anything iv ever smelt before made me feel like I was going vomit.I hope nobody else books it after reading this so the landlord stops being greedy and sorts the place out before renting it out to anybody else. Happy to take customers moneys but don’t care about the disgusting conditions you’re leaving them in.
• Angela (1/5): DO NOT BOOK - Never got to stay there as it had been shut down The fact that my money was taken and I had no response to a message asking for check in details. Eventually spoke to the owners by phone who told me it was shut and that Booking.com should have told me. Eventually spoke to Booking.com who were not aware. Read the reviews and DO NOT BOOK - bookings are still live!
• Sarah (2/5): Very poor -
• Andreilson (4/5): The room in the photos was not the same. - The bed, was very comfortable ! Did not like the fact the house was not clean enough, the wifi password was far too long and confused, i did not see any person who worked there to do my check out and give me any support.
• Marie (4/5): Disappointing -
• Jessica (7/5): Good -
• Emmanuel (8/5): Very good - Good as expected.
• Emmanuel (9/5): Superb - Very cool and comfortable
• John (8/5): Very good -
• Mahmoud (1/5): Bad -
• Charlie (1/5): This property can be nice if they address the health and safety concerns. - The other tenants are very kind. This property is flat out poorly maintained. No hot water in the bathroom (found out too late to call and get it handled). The single room door doesnt close flush with the frame so the lock can be picked with a plastic card. The lock is finicky as well making it hard to open the door with the keys. Overall you can tell the property tries to clean it before guests come in, but there are stains on the wall coming in and mold on the bathroom tiles. The mattress is really warped in the single room so you kinda sleep in a banana shape. The first night the mattress topper came undone exposing the bare mattress to be a dark yellow when it used to white. Its time to replace.
• Christopher (1/5): Bad -
• Sheryl (5/5): Passable - location door to bathroom door didn't lock and door to bedroom couldn't lock from the inside main door left open all day and night didn't feel all that safe . dryer burnt some of my cloth even though they we're still wet.
• Emeka (6/5): Pleasant -
• Mohamed (6/5): Pleasant -
• Timothy (8/5): Very good - The place was quite clean and nicely arranged.
• Crisogno (10/5): Exceptional -
• Hassan (1/5): Bad -
• Dan (7/5): Good -
• Benedict (3/5): Below expectation. No value for money. It doesn’t have to be big but decent - Location Not maintained. No staff seen. Old amenities. Funny bedsheet
• Elaine (7/5): Good - Easy communication.
• Hariboy (1/5): Bad - 1st, the host texted me between 4 and 5 PM. I told him that I had a late flight and would arrive between 9 and 10. Then he said to let him know when I arrived for any assistance. I arrived around 8: 30 pm. I called him 2 times, and I texted him more than 3 or 4 times. NO REPLY. I had to wait for more than an hour outside on a cold and a little rain. More than enough to freeze me out.and finally, I have to figure it out myself with the code he sent me. He texted me the next morning, and he was more concerned if I was in the right room, not about me as a customer. He was arguing and opened a very argumentative topic. And also he lies like hill. The room was very dirty. Bed was unmade. Bed linen/shit was very, very, and very dirty The room heater didn't work at all Overall, it was very BAD. I wouldn't recommend to any human to be there. Very bad host, with no humanity, as long as he collects the money, doesn't care about you getting in or out in a cold. No 1 should book this place.
• Sean (1/5): Cold at night - When I was there, unfortunately the accommodation did not pay for the gas for heating earlier, so there was no gas for heating, and the heating sysyem did not work at the house, so it was cold at night and I could not shower for few days. Other guests complained to the owner, so the owner called me to help recharge the gas card. To help them, I amicably went out at 11pm and recharged their gas card with my own money at a gas station 20 minutes away, but I have not received the related cost from the owner yet even though he promised to pay later. To be honest, it was not a good experience for me.
• Abimbola (7/5): Good -
• Mohamed (10/5): Exceptional -
• Dimitar (10/5): Exceptional -
• Adrian (7/5): Good - It is close to the Tottenham Hotspur stadium. It needs some upgrade
• Haydock-wilson (8/5): Very good -
• Vlad (1/5): Bad -
• Caine (1/5): Do not stay here it’s a scam - I booked a room here but could not get access to the property at all! The host would not answer any of my messages or calls and I was stuck outside for hours before I decided to leave and book somewhere else. I still have not heard back from the host. I was definitely scammed I booked a room here but could not get access to the property at all! The host would not answer any of my messages or calls and I was stuck outside for hours before I decided to leave and book somewhere else. I still have not heard back from the host. I was definitely scammed
• Dan (8/5): Very good -
• Celia (4/5): Cold - Location I messaged the owner stating the heating wasn’t working at 5pm, when we returned home that evening at 11.30 pm the heating was still not working, the owner was contacted and he asked another guest to go and put money on the gas card, it was absolutely freezing and very uncomfortable, very upsetting and ruined our stay!
• Toni (5/5): Passable -
• Abdulrahman (7/5): Good - Near Tottenham stadium Price
• Mccollin (3/5): Catfished by a room - Access to WiFi Ability to come and go Access to a microwave Access to my own bathroom Sufficient heating in the room Old dirty pants in the bathroom bin Hard to lock room door when inside. Awful garden as smoking area Building did not look like the images Damages socket in the bathroom Shower goes from Cold to Boiling Hot every 10 secs TV didn't work as it is not connected to the network Far from shops
• Wioletta (10/5): Exceptional -
• Wioletta (10/5): Exceptional -
• Wioletta (10/5): Exceptional -
• Osarogiagbon (8/5): It was value for money, warmly reception and lovely place - The cleanliness, calm and homely Sharing of bathroom, which was still on
• Lomax (1/5): poor - tv not working was quite dirty nothing like the photos shown online!!!
• Jon (7/5): Good -

Photos