Residence am Marktplatz

Location: Marktgasse 6, Interlaken, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Restaurant
• Terrace
• Pets allowed
• Front desk (limited hours)
• Covered parking

Rooms Available

• Standard Double Room

  This double room features heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Desk
  • Fan
  • Heating
  • Electric kettle
  • Linen

• Single Room

  This single room offers heating, a flat-screen TV and mountain views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Hair dryer
  • Desk
  • Fan
  • Heating
  • Electric kettle
  • Linen

Guest Reviews

• Manuel Estuardo (10/5): - Excellent breakfast..friendly staff..nice room
• Alice (8/5): Great location and breakfast. Room very basic - Location, breakfast Room and bathroom very basic
• Sylvain (9/5): -
• Maryna (10/5): - it was a very nice stay everything was great
• Hildegard (10/5): Hey Hotel Interlaken - Sehr schönes Hotel....Top Frühstück..schönes sauberes Zimmer mit allem was es braucht ausgestattet... Man merkt gut das Hunde willkommen sind..... Sehr nettes kompetentes Personal.. Preis .- Leistung stimmen .. Da es das Residence am Marktplatz irgendwie gar nicht gibt würde ich HEY Hotel verwenden bei der Buchung ist ein bisschen verwirrend.... Gar nichts wi r waren total zufrieden !!!!!!
• Josmaria Lopes de (9/5): Atendimento e café da manhã excelentes. - Café da manhã - excelente. Atendimento (em geral) excelente. Mesmos sendo fora de temporada a acomodação ainda estava bastante cara para nós brasileiros.
• sarah (1/5): La première et la dernière fois … - Emplacement Google qui amène pas à la bonne adresse, très mauvaise indication de l’hôtel, les commentaires lors de la réservation qui ne sont pas pris en compte même si confirmé par l’hôtel. Personnel à déplorer ( ne connaissent pas les environ 100m pour guider le client, régler la facture le soir d’avant n’ pas possible, indiquer le mauvais étage à la clientèle pour en citer quelques exemples)
• Luis (4/5): - One of the rooms was next to the lift, and there was a very unpleasant smell in the corridor that also affected the room
• Ding (10/5): - 地理位置很好，附近交通方便，包含早餐，前台工作人员也很友好
• Jo (4/5): Great location, very basic rooms, not worth the money. - Good choice at breakfast, location was excellent very central. Not many other good things to say, the room was not great. The room was beyond basic, no water, tea making facilities or fridge which my husband needed for his insulin. The curtain was hanging off the end of the rail, shower head came off in my hand and the bedside light didn’t work. Our room overlooked a craft beer bar and it was noisy at night. The room had no privacy curtains and it was overlooked by a neighbouring balcony so we had to keep the curtains drawn even in the day. Beds were not comfortable and the hotel even charges for use of an umbrella. It could be so good but was too basic for the expensive Swiss price.
• GABRIEL (10/5): -
• Egils (8/5): -
• marcos (8/5): -
• diego (9/5): Correcto - Todo tranquilo , me parecio caro con lo recibido pero bien
• Marco (8/5): - Die Zimmer waren sauber und modern eingerichtet. Das Frühstück üppig und fein.
• Princess Grace (8/5): -
• Osamah (1/5): سيئ - سيئ جدا من كل النواحي من الموظفين والنظافة وكلشي سي لا يمكن تجربته
• Irene (8/5): - Die Miso-Suppe zum Frühstück, die aufmerksame und freundliche Bedienung beim Frühstück Die Unterkunft war etwas schwierig zu finden
• Lionel (8/5): -
• Can (10/5): -
• Daniela (7/5): - Die Lage
• Joseph (7/5): Good location, friendly staff, flexible check-in times - Staff very welcoming. I was able to check in at 11pm. Nice lounge and breakfast area. Residence am Marktplatz is actually the Hey Hotel. Had to read the fine print in the email to see I had to check in at a different hotel. Booking.com should change the hotel name to reduce the confusion.
• Thiroshnee (10/5): - Everything was amazing. Location is perfect, super central. Convenient parking for a fee. Decent breakfast. Friendly staff. Nothing to complain about, overall very pleasant.
• Ueli (6/5): - Gutes Frühstück Wir mussten das Hotel suchen, da der Name und die Adresse falsch waren. Das Hotel heisst HEY und ist an der Marktgasse 7 in Interlaken. Eigentlich war alles gut, aber im Badezimmer und dann auch im Zimmer hat es teilweise nach Fäkalien gestunken. Mit Duftspray und Duftkerze haben wir die Zeit im Zimmer ausgehalten. (mit der Lüftung stimmt etwas nicht, oder das Zimmer wurde lange nicht benutzt, wir haben dies der Rezeption gemeldet)
• Jude Malith (9/5): -
• Kumiori (7/5): -
• De Sandre (8/5): -
• Kinga (10/5): -
• Philippe (8/5): de passage rapide - Indication de l'endroit pour la résidence
• david (8/5): Lovely place to stay in interlarken. Would gladly stay here again. - Beautify view from room Breakfast option were extensive and plentiful. Staff were helpful and cheery. Pillows were flat and multiple pillows would be more comfortable.
• Mark (10/5): - Great location, clean, small, perfect for a couple.
• Barbara Katharina (9/5): Hübsch unterm Dach - Sauberes hübsches Zimmer mit kleinen, aber feinem neuen Bad mit Dusche. Sehr bequemes Bett. Den Koffer konnte ich noch lagern nach dem Check out Schön wäre ein Wasseroberfläche und vielleicht ein Becher für die Zahnbürsten gewesen
• Cinzia (6/5): - Posizione centrale La stanza è molto piccola e non dispone nemmeno di un bollitore. All’arrivo nemmeno una piccola bottiglia d’acqua. Rapporto qualità prezzo sbilanciato
• Fabio (6/5): -
• Arnold (8/5): - No door on toilet
• Sophia (10/5): Great location, helpful staff, excellent breakfast - Great location, helpful staff, excellent breakfast
• Kei yu (7/5): -
• Laurence (8/5): - Bien placé pour visiter, près de tous les commerces. 1 petit parking (par contre 15 chf la nuit ). Super petit déjeuner. Réceptionniste très sympathique. Parle français 1 peu compliqué à trouver. Chambre un peu minimaliste. Petite douche. Moquette tachée
• Yeonsuk (10/5): -
• Barbara (7/5): -
• Abhijit (9/5): -
• Flavia (8/5): - Il bagno non era perfettamente pulito
• bibiana Beatriz (6/5): - Ubicación Baño pequeño. No había heladera . No tenía aire acondicionado
• Vincenzo (10/5): -
• Fitzgerald (10/5): -
• Viliam (9/5): -
• Hernandez (10/5): -
• Clément (10/5): -
• Americo (8/5): Great location, friendly staff - Great location Super friendly staff Excellent breakfast Room lacked air-conditioning Room did not have fridge
• Beanz2023 (7/5): -
• Jacqueline (10/5): Hôtel bien situé, tout près de la gare Interlaken Ouest et à deux pas de la rue principale et de ses commerces. Personne - L’emplacement et la tranquillité . La grande chambre et la salle de bain tout confort. Excellent rapport qualité prix Le personnel sympathique et à l’écoute. —
• Lien (5/5): - Location was very nice. Breakfast was not included. Did not like the angled wall in the bedroom. It was very difficult to get around the bed.
• Fabio (7/5): -
• Merice Angela (8/5): - O quarto é espaçoso e limpo, mas não tem ar condicionado e fez calor nos dias que estivemos lá. Tivemos também dificuldade de achar o hotel o pois nome é outro. Mas tem ótima localização.
• Catherine (7/5): - Je n'aime pas ce style d'établissement, sans aucun charme.
• Franz (10/5): -
• Emanuele (8/5): Nicely located, good services - Very well located, 24h reception, very good breakfast. Bathroom had glass door that allowed for light to pass through, room size not too big
• Mike (8/5): Good central location for Interlaken exploring. - Front of house staff were friendly and informative. The location of the hotel is very good for getting around Interlaken and within easy access of where we needed to be. Unfortunately the breakfast personnel incorrectly told us that breakfast wasn't included in our room rate, when it was. The front of house staff were apologetic and did credit us some charges for this at checkout, but breakfast would have been much nicer.
• Chabaud (8/5): - L'emplacement en plein centre (à 3 min des bus et à 7 min d'Interlaken West) et la propreté. A 250 frs|nuit + taxe de séjour, une bouilloire dans la chambre ne me semblerait pas du luxe ! Une douche me semblerait plus pratique qu'une petite baignoire, mais c'était annoncé. Les fenêtres donnent sur l'immeuble d'en face, peu de charme et d'intimité de ce côté-là.
• Gabi (10/5): -
• Tetsu (8/5): -
• Kristen (9/5): - Tiny room
• McCorquodale (9/5): -
• GIDEON (7/5): יחס ושירות מעולים - המחיר גבוה מדי מחיר גבוה מדי
• Luciano Molina (7/5): - Bem localizado, bom custo benefício, confortável
• David (8/5): trés satisfait de cet hôtel pour le prix ,je recommande ! - le prix et l'emplacement personnel sympa ,chambre propre moderne. Que l'on me dis que la chambre peux être prête à 14 h (sur place) et j'ai attendu juste a 15 h ...je suis conscient que sur le site c'est 15 h...j'ai du demander pour le séjour la carte gratuite transport on me là pas proposé et on ne m’a pas demandé si j'avais un véhicule ...
• Saldanha (6/5): Pleasant - The breakfast was good and substantial The location was excellent to train stations and bus stops in order to see the sights. The room was very small and had no air conditioning. It was summer and very hot. However, the staff provided us with a couple of fans and we left the windows wide open. We could do this as we were on the third floor.
• Shelly (9/5): -
• Coquidoc (7/5): - La ubicación, el tamaño de la habitación Las habitaciones no tienen aire acondicionado, hace un calor tremendo y eso que aún no es verano, solo ponen un pequeño ventilador y además el costo no incluye desayuno, demasiado caro el precio de la habitación para tan poco
• Aparajita (8/5): -
• Catalano (9/5): - La habitación era muy grande y cómoda Cuando te bañas sale agua por abajo y se moja todo el piso. Le falta un calentador de agua
• Riko (8/5): -
• Benigno (8/5): -
• Monique (7/5): -
• Victor Nalbantski (6/5): -
• Li (1/5): Terrible - There's nothing good to recommend. The service is terrible and needs to be improved, and there are safety hazards in the room. The bathroom was too slippery, and the cleaning staff took away the towels on the floor, which caused both of us to get hurt.
• Peter (9/5): Einfach alles hat gepasst - Sauber, gute Lage , gutes Frühstück Für mich der perfekte Kauf
• Chiu-Yueh (8/5): -
• Ranganathan (6/5): Stay in Interlaken - We liked the location. We liked the reception. Breakfast was good for 25 CHF Per person. It was too expensive. For two nights I have paid chf.496 frs. Break fast and parking was not included. No lights in the room entrance. No humidification in the bath room.. I have paid 50 frs for break fast and 15 frs for parking, meaning 561 frs per night for two persons.
• Kimberly (10/5): Staff was great. Location was perfect Nice room in the heart of the action - Location was perfect. In the heart of the main activities. Bus stop right across the street
• Adrian (5/5): -
• Henk (7/5): - Very central location in Interlaken. Good hotel. "Residence am Marktplatz" does not exist. It is "The Hey hotel guesthouse". It is not nice to (international) travelers to give an incorrect name. I hope The Hey or Booking.com will change this.
• Daniel (7/5): - Leider war es teurer wie vor einem Jahr und ohne Frühstück
• Roger e (7/5): - Dificuldades para reservar refeições
• Zihad (8/5): I was there 3 night. Great location. - It has a plenty of space and clean. There is no AC in the hotel. They didn’t provide fan until I asked them. They don’t fill the coffee and tea pack until you ask.
• TK (6/5): -
• Hyung (6/5): - Location
• lac04 (10/5): -
• Lili (3/5): - Achtung!!! Vom Hotel bekommt man keine Rechnung. Das Hotel hat gesagt, dass man sich bei Booking melden. Aber von Booking habe ich auch keine Rückmeldung bekommen. Achtung!!! Vom Hotel bekommt man keine Rechnung. Das Hotel hat gesagt, dass man sich bei Booking melden. Aber von Booking habe ich auch keine Rückmeldung bekommen.
• Stepanka (7/5): -
• Yunus (8/5): çok güzeldi. grindelwald ve özellikle lauterbrunnen'i görmenizi tavsiye ederim. - konumu muhteşem interlaken west ile interlaken ost istasyonları arasında, west istasyonuna çok yakın. yatak çok rahattı. banyo-tuvalet yeterli ergonomiyi sağlayacak alana sahipti. interlakende biraz manzarası olan her odanın sahip olabileceği gibi güzel bir manzarası vardı. oda az daha büyük olsa muhteşem olurdu. fiyat/performans olarak düşününce genele göre biraz pahalı ama interlaken ortalamasına göre uygun fiyatı var. oda az daha büyük olsa muhteşem olurdu, ama olmaması sorun yaratmadı. buarada iki kişi, bir standart sırt çantası, bir dağcı çantası, bir kabin boy valizle seyahat ettik.
• JUNGWHA (7/5): -
• ABDELHALIM (9/5): - Hôtel tranquille propre
• alison (6/5): - Excellent central location , and quiet I didn’t like the glass door in the bathroom, also the shower leaked onto the bathroom floor. Also it was very hot, unable to turn the heat down, they did give us an extra fan though Pillows were tiny but comfortable.
• Ben (8/5): Modern , relatief kleinschalig en gunstig gelegen. - Hotel is gelegen in het westelijk deel van Interlaken , op loopafstand van het station Interlaken west. Het hotel maakt deel uit van hotel The Hey, aan de overkant en minder dan een boogscheut. In the Hey zijn ook de ontspanningsruimtes, restaurant, bar en ontbijtgelegenheid. The Hey is echter een stuk duurder. Receptie van erg vriendelijke en behulpzaam. Het ontbijt was in buffet-vorm in een sfeervolle ruimte. Er was een ruime keus van warm en gekoeld eten. Ontbijt bedroeg SFr. 25 en voor Zwitserse begrippen niet buitensporig. Prima bedden en een goede douche. Een modern hotel. Niets, wellicht een ijskastje op de kamer?
• Laura (7/5): Nice room with a beautiful view - Very good location and easy accessible 25 CHF per person for breakfast.
• GEORGE (8/5): מקום מרכזי שנוח להגיע לאמצעי התחבורה השונים - מקום מאוד מרכזי מחיר גבוה
• Raquel Garcia (8/5): O básico muito bem feito! - Hotel muito bem localizado. Toda recepção é feita pelo Hey Hotel, onde os funcionários são todos extremamente simpáticos e prestativos. Quarto é simples e básico, porém bem amplo, com chuveiro excelente e instalações confortáveis. Valeu demais a estadia. Não tem ar condicionado no quarto...mas entendo não ser algo padrão na região.
• Aymeric (8/5): Bien - La ville et le paysage La langue parle à interlaken
• Yu chien (7/5): - 乾淨 寬敞 價格較貴 窗戶不能打開 房悶

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