LUANAHOTEL IN KABUKICHO

Location: 歌舞伎町２−１４−１４, Tokyo, jp

Star Rating: 6.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Private check-in/check-out
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Security alarm
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  This apartment features a hot tub. The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony, this apartment also features a washing machine, heating and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Stovetop
  • Cleaning products
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Standard Family Room

  The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Family Room

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

Guest Reviews

• Isaac Yi Wen (7/5): -
• Maryline (1/5): Le cauchemar - Rien Arrivé : porte ouverte, lumière allumée, appartement en désordre. Après 1 h a essayer de joindre le propriétaire, celui-ci arrive en nous ignorants. Il s'enferme dans l'appartement. Je dois taper à la porte pour être prise en considération. Pas de politesse minimum. Ni lors de nos échanges, ni lors de notre arrivé. (mauvais départ) Constat : Ce n'est pas un hôtel. C'est une résidence de co-propriété insalubre dans un quartier d'hôtel de passe. Les draps et les serviettes ont été changés. Mais le reste est crasseux. Le sol n'a pas vu une serpillière depuis 10 ans, la salle de bain est dégoutante. Les cafards sont vos colocataires, leurs excréments sont dans tous les coins, y compris dans les tiroirs. L'évier avait de la nourriture des anciens locataires. Les lits font 1,20 m de large pour 2. Il n'y a pas de quoi faire a mangé, il n'y a pas assez de couverts, il n'y a rien pour étendre le linge. Même constat pour les espaces communs. Nous sommes parties d'urgence, les enfants étaient terrifiés par la vermine. Visiblement, Booking ne se sent pas concerné par la problématique, je vais devoir me rapprocher de mon assurance juridique ainsi que des organismes concerné au Japon. Cet endroit mérite une fermeture immédiate. J'ai réservé sur Booking suite sur les bons conseils d'habitués, je pensais faire le bon choix. Il s'avère que le service client ne m'a jamais répondu, nous étions seuls au Japon, sans assistance ni conseil. C'est une honte, je ne ferais plus cette erreur. Les contrôles sont de votre responsabilités.
• Som Patchamol (10/5): - If you like to have night life here is suitable Super Convenience Super convenience
• Yanagita (9/5): 良かったです。 - スタッフの方の対応が、大変丁寧でした。
• Md Zaharil (7/5): -
• Bernadette (7/5): Accessible and room was good for 4 persons - residential area. with locals living on the other rooms. 3 mins walk from higashi-shinjuku station. Easy to find location. The room was clean. Small bathroom. None. Everuthing's fine.
• Nerissa (5/5): - Beds were comfortable. It was fine for a 1 night stay. However the quality of the room looks different from the photos The bathroom is not clean
• Poramin (9/5): - ทำเลใกล้สถานี เหม็นกลิ่นบุหรี่
• Annabelle (7/5): -
• 佳儒 (7/5): - 雖然離新宿車站有一小段距離，但整體交通方便性還行，附近有很多吃得逛的，還不錯。整體房間較小，對五個人來說滿擠的，但該有的都有。 能掛衣服的地方好像有點少，雖然外面看起來可以掛，但有很多冷氣不是那麼想掛出去。
• Sungsiri (7/5): Pretty impressive - Location There’s only 1 key and we stayed there for 3 people. It’s quite challenging to plan for the key holder since every of us had different plans
• Marcin (8/5): -
• Ryan (6/5): -
• Kullanit (6/5): -
• GARKEE (5/5): -
• Carla Fernanda (10/5): Muy recomendado - La cama era muy muy cómoda El espacio es reducido
• brian (10/5): -
• aowchampa (4/5): -
• Gianluca (9/5): - Posizione. Super super top
• Antoine (4/5): Pretty awful place to stay but if you’d like to save some money and bring home some funny stories about how bad place yo - It was pretty bad but can be fun with the right people. Definitely don’t stay here with family/kids/girlfriend. Floors felt like they were about to fall in and definitely doesn’t fit 6 people, maybe 3 at most. For a boys trip it does the trip and we had a good time.
• Victor Cereijo (10/5): - Todo bien. Al llegar habían cucarachas, pero entiendo que es normal por la zona, lo demás todo bien.
• seonhye (10/5): -
• Sabrina (6/5): -
• Cristina (5/5): Ubicación y camas muy buenas - Las camas eran muy cómodas La zona del balcón estaba sucia
• Cody (10/5): - Great location, does the trick for a quick stay. Small but effective.
• 經 (9/5): -
• Edson (8/5): -
• SHOUHANG (8/5): -
• mary ann (5/5): overall it was okay if your just wanted to have a place to sleep during your stay in japan. - good place to stay if your looking for affordable and has the easy access to nearby shops and attractions. the souroundings its hard to find.
• Shi Ying (1/5): Bad experience ever - During the stay, we discovered serious hygiene issue, several spiders inside the room. Besides, drainage issue in the bathroom which is totally unacceptable. This made us have to transfer to another hotel in late night! Good luck to those who didn’t listen to my advise
• 佐藤　 (4/5): 夏（7月～9月半ば）の猛暑の日はエアコン1台では厳しい - 立地（まいばすけっとが徒歩2分、他飲食店豊富） 東新宿駅から近い。 エアコンが1台のみでした。DKの他に寝室が2部屋ありましたが猛暑でとても暑く、エアコンのパワー不足でなかなか冷えた部屋にはならず快適ではなかった。 インターホンが故障して部屋で音が鳴らず。
• Jordane (1/5): Affreux - Cet établissement est catastrophique et mérite d’être radié des réseaux de sites de réservation en ligne. Pour commencer afin de prendre possession des lieux, il vous faut une patience sans limite car si vous avez des explications écrites, elles sont franchement pas simple à comprendre des personnes du quartier sont venus nous aider. Mais en vain après deux heures de recherche. Nous avons finalement décidé par abandonner pour aller nous balader et revenir un petit peu plus tard en nous disant qu’une personne serait peut-être présente. Après avoir passé des dizaines de coup de téléphone envoyer trois mails et écrit sur Booking plusieurs messages, nous n’avons jamais eu aucun retour de l’hôte tout comme du service d’aide Booking qui ne nous a jamais répondu non plus. Après être revenu plus tard, nous avons repris nos recherches afin de pouvoir accéder au logement et nous avons enfin réussi à rentrer dans une chambre avec le code fourni, sauf qui s’avère que ce n’était pas la nôtre. Niveau sécurité, c’est lamentable. Puis après encore une bonne heure de recherche, nous avons réussi à rentrer nous avons trouvé un appartement exigu, sale et mal équipé où il a fallu nous entasser à quatre dans 2 lits de 140. Enfin, la nuit du sachez que vous ne dormirez pas beaucoup dans ce quartier, la vie nocturne y est prépondérante avec tous les inconvénients que cela apporte drogue, alcool Sexe à foison et bagarre. Nous découvrirons que le lendemain, les stigmates de cette longue nuit de débauche. Vous déconseille fortement d’y aller en famille et encore moins avec vos enfants. Le rapport qualité prix est lamentable, je vous déconseille fortement cet établissement qui n’a aucun mérite à être connu. À bon entendeur.
• Kanapathipillai (9/5): -
• Andreas (4/5): -
• Amarietb (8/5): Loving the room - Hi, the kitchen is the most i like in the area but lack of kitchen pots but all in all i like everything on it since we are a diy traveller. We are also into cooking so its just we need to be more diy strategies. You need to add up a towel for kitchen and more kitchen towels if needed... So the counter top will be more clean after the washing of dishes... All in all everything is good The location is not for family but if you bringing with kids you need to be more supervised and keep an eye to your kids... The location is thousand star for couples
• Sos (6/5): Lovely Spot with Serious Plumbing and Communication Issues - The location was great—it was very comfortable and conveniently close to shops, train stations, and bus stations. Getting around was easy, and we really appreciated the accessibility. Unfortunately, our stay was impacted by several serious plumbing issues. The bathroom sink was unusable as it immediately flooded, and the shower also flooded after less than a minute of use. The water overflowed into the kitchen area, and we had to clean up multiple times during our stay. We attempted to call the emergency number several times and left messages but did not receive any response or call back. As a result, we were forced to brush our teeth in the kitchen sink and were unable to properly shower. We were very disappointed by the lack of response and the inconvenience caused. We hope these issues are addressed promptly to prevent future guests from having a similar experience.
• Emily (5/5): Would Stay again in this location close to all Tokyo hot spots and fits a family of 5 comfortably. - It was my first time using a self check in apartment and despite the language barrier the host guided me through the process and it was a success. The location is great for restaurant's train station and 7 elven. Just a heads up lots of bright lights outside of the apartment windows and a little noisey at night time as its a night life area.
• Gladys (9/5): Superb -
• Duong (1/5): DONT STAY HERE - The place was not as advertised, it’s filthy and disgusting. If you can, spend the extra and don’t stay here. We arrived at our hotel and spent over 5 minutes trying to unlock the key box to gain access to the key despite putting in the correct assigned pin. Once we got in, the first thing I saw when I entered was a roach and various spots of mould. The condition could not be any better as we entered the bathroom, where the sink broken and covered with silicone and mould all over the bathroom. GROSS! Once we got into the bedroom the aircon was covered in the same silicone covering the outlet and the room seemed in overall poor condition. Throughout the right, there was loud noises throughout the night and appearances of rats, mosquitos and more roaches. Everything was so bad we decided to leave a night before to ensure we could actually enjoy this trip properly. The next day, the elevator smelt freshly of a group of people smoking inside. As well as that, it was fifth and had many times people could trip or injure themselves on. Overall, don’t stay here if you value your health, safety and comfortably. The photos and other inflated reviews may think this is a good stay but do not be deceived! Spend that little extra on something ten times nicer.
• Митева (7/5): Good -
• Jennifer (8/5): Very good -
• Michael (9/5): Superb -
• Nick (10/5): Had a bit of confusion but the property manager was helpful and was able to work with me - Good location from everything Nothing
• Marlon (8/5): Very good -
• Relen-job (6/5): Pleasant - The place is at the heart of Shinjuku. It is near to train stations, restaurants, clubs, shopping areas. I initially expected it to be a traditional hotel, but it turned out to be a self-check-in property. Additionally, there seem to be two or more Luana Hotels in the area, so it’s important to double-check the exact location to avoid wasting time going to the wrong property.
• Judy (7/5): Good -
• Calvelo (7/5): Good -
• Maru (4/5): It’s not a hotel, just a shabby apartment - The location and the price are good The beds are much smaller than they look on the picture. Two beds are in one room, and one bed in the other room. The one bed room smells like mold, my husband got 100 of bed bug bites all over his body.
• Ma (4/5): Disappointing -
• Monica (7/5): Good -
• Mpn (7/5): Place is a bit of a walk from the main train or subway station. but conveniently near food and shops - No way to store the lugguage before occupancy or after occupancy during the day of departure if departure is at night.
• Chan (3/5): Poor -
• Mieko (4/5): Cheap price for central accommodation but there is reason why - Location Bed was comfortable Owner response fast. Newly decorated . Smells so bad and laud noise all the time from ventilation of next door hotel kept me awake.. Outside the door was stinks of Tabasco. Only one extra blanket to keep warm. Heating gives more bad smell so couldn’t leave it on too long.

Photos