The Portland
Location: The Portland 150 Station Road, Ashington, gb
Star Rating: 8.5 Stars
Property Type: Hotels
About this Property
Modern Comforts and Convenience
Express Check-in and Check-out: Enjoy a hassle-free arrival and departure experience at The Portland.
Dining and Socializing: Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar.
Cozy Rooms with Amenities: Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary WiFi.
Experience a blend of comfort and convenience at The Portland - book your stay now for a memorable getaway!
Important Information
Breakfast on Saturdays/Sundays will be 15 pounds and the breakfast type can be - Continental and Full English.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Non-smoking rooms
- Restaurant
- Room service
- Family rooms
- Luggage storage
- Express check-in/check-out
- Facilities for disabled guests
- Massage services
- Non-smoking throughout
- Private check-in/check-out
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Outdoor furniture
- Fruits
- Spa/wellness center services
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Mobile app for room service
- Television in common areas
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Covered parking
- Secured parking
- Health or beauty spa nearby
Rooms Available
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a seating area, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Family Room with Shower
This family room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a tea and coffee maker, a seating area, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Superior Double Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Superior Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Superior Studio
Providing free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio features a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Superior Studio
Providing free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This studio features a tea and coffee maker, flat-screen TV with streaming services, a quiet street view, as well as chocolate for guests. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Key access
Guest Reviews
- gill (8/5): -
- Duddridge (10/5): Excellent - Excellent Excellent
- Peter (9/5): Great few days break - Ideal location for our trip to visit friends
Comfortable surroundings and good food and good value
Staff were exceptional- welcoming and friendly - nothing was too much trouble and everyone we met were so happy
- Starritt (9/5): -
- Bufkino (8/5): -
- Paul C (10/5): Perfect location, parking ????£££££ - Fantastic hotel perfect for exploring the Northumberland coast. The parking fee needs to be revised. It's s little steep if your staying at the Portland, when 25m away it's free.
- DelA66 (8/5): - The people were very helpful and the rooms were comfortable. The main public area (Pub area) needs a good deep clean and the air filtration/ extractor system requires some attention.
- Jacqueline (2/5): -
- James (7/5): -
- Valerie (9/5): - Friendly staff and made me feel at home.A A comfortable and relaxed environment too. Landscaping going on to provide a beautiful setting for the new wedding venue which I look forward to seeing in the future but the disruption kept to a minimum during my stay and of course had to be happening.
- james (9/5): Great stay, great service, friendly atmosphere. Will definitely stay again! :) - Fantastic check in with the very friendly manager on site, he showed me to my room and told me all about the hotel, facilities and checked if I was having dinner so that I had enough time to order. Dinner was great, fantastic value for money. The room was spacious, plenty of room for me to move about. The bed was comfortable and I slept well. Nothing major to call out. The pump in the bathroom was a little noisy but only when running water / flushing the toilet
- David (7/5): -
- Anthony (5/5): -
- Trevor (7/5): With a great location, excellent food, and friendly staff, I will definitely stay again. - The staff were friendly and helpful. The bar food was excellent, much better than would be expected at this hotel price point, interesting choices, good quality and well cooked; this alone would entice me to stay again. Overall, my room was clean and pleasant, but there were a few niggles which could be easily sorted out with a little maintenance. One of the main overhead lights didn't work, the light above the mirror in the bathroom, which would have been nice for shaving, didn't work. My main frustration was with the shower mixer, which was clearly broken and required artful adjustment to get a warm shower, rather than too cold or hot. As others have mentioned, the £10/night parking fee seems excessive.
- Paul (8/5): - Staff are excellent as was breakfast Having to pay for parking when you are a guest
- Darren (8/5): -
- Robert (4/5): -
- Paul (10/5): - The,staff are so welcoming and friendly nothing is,any trouble the rooms were very comfortable it was such a lovely hotel to stay in
- Rachel (10/5): Great atmosphere, kind and attentive staff, would definitely recommend. - The staff were friendly, the atmosphere was great and the rooms were perfect for our short stay.
- Steven (6/5): Car parking charges!! - It had all that’s required. I was charged extra for parking in a dedicated car park. What’s the point of booking. Com discounting costs if an additional charge is applied. Especially one as fundamental as a parking charge in a hotel with a dedicated car park.
- gill (8/5): -
- Richard (8/5): - The room and staff and location £10 a night for parking was a bit much
- Peter (2/5): Great little getaway - The staff were all fantastic. Nothing was to trouble. The rooms were very modern and clean and had everything that was needed.
The bar area was lively and the breakfast was fantastic. Everything was perfect.
- Charlie (10/5): Great value for money, warm and welcoming - This hotel had a warm feeling, great location close to the station. The staff, notably Mac, were very friendly and welcoming. The decor was cosy and the food & drinks were great value for money. The homemade cocktails were a highlight!
- PETER (10/5): Great stay, also handy for the local hospital for anyone who has to visit. - Very clean, nicely presented and decorated. Lovely room. (Free upgrade) Of particular note was the manager, smart, professional, very attentive to the needs and wellbeing of the guests. He never stopped going round making sure everyone and everything was ok. My partner is manager at a prestigious hotel and even she was impressed with this hotel manager.
- Susan (9/5): Lovely friendly staff -
- Patrick (10/5): Excellent stay again, rooms amazing and so to are all the staff - Everything, it’s a lovely hotel and will always stop when I’m working in that area Nothing
- Jordan (10/5): -
- Craig (10/5): -
- sharon (6/5): - Quiet, comfy room. The staff were helpful. Being charged extra to park the car in the car park as didnt book direct with hotel.
- Garry (7/5): Great for the price - Worth the money Was spot on for the price
- Campbell (9/5): Location was perfect for our stay staff are a credit to you - Lot more than expected Nothing
- Haddley (6/5): -
- Alan (9/5): -
- richard (9/5): -
- Nairne (7/5): Value for money - Was in a good location Few minor hiccups
Remote was missing do tv and asked a member of staff about it of which someone came to room to check what model tv was to never return with a remote
When at the meal in the evening we were still eating our starters and a server appeared with the mains when asked if they could be taken back was told well they are ready now so felt rushed to finish starters so could enjoy mains hot food was amazing just felt rushed
- victoria (8/5): -
- Murphy (10/5): -
- Theresa (10/5): -
- Caroline (9/5): Great little hotel will definetly be back. - Brilliant staff friendly and welcoming.
Room was lovely and warm and had everything needed for a stay. Hairdryer, ironing and board, kettle with various items to drink. We had 2 rooms one with a bath and one with shower both were great. Plenty of towels too.
Bar and food were good plenty of selection and the breakfast and bacon butties were full of lots of bacon and were delicious. Parking was £10 which i must have missed when booking. Saying that though the car park had plenty of space and was very close to everything.
- Erin (10/5): - Staff were helpful Breakfast expensive
- Kerry (10/5): Lovely local hotel - The staff go over and beyond and the feel of the hotel is warm and inviting, lovely decorated throughout.
- Benjamin O (8/5): - location is so good. Excellent service from the staff and very friendly
- Stacey (10/5): -
- Maggie (8/5): -
- Igeke (8/5): -
- Robertson (7/5): -
- Nicola (10/5): -
- Oliver (10/5): A wonderful place to stay in Northumberland - Checking in and out was easy and welcoming, the staff were all lovely! The bed was comfy and the room was very clean and well presented. The bathroom was perfect, heated and clean. The room was lovely and warm and had excellent tea/coffee facilities and also a mini fridge! If I visit the area again I would definitely return! Nothing at all, everything was fantastic.
- Richard (9/5): Great hotel - Great staff - Lovely room in a new building behind the hotel/pub itself. Very quiet so, got a great night's sleep.
Fantastic cooked breakfast in the morning that set me up for the rest of the day.
Friendly staff....in particular Mack who made me feel right at home. Would recommend to anyone travelling to this part of the world. My only gripe would be the £10 charge to park my car on the car park overnight.
- Murphy (10/5): -
- Sharon (10/5): - Very Friendly and Helpful Staff
Room was perfect
Lovely Food
- lee (9/5): Highly recommended! - Clean and modern Tv needed to be better quality and a remote that worked properly.
- Tina (10/5): Staff were so friendly - Spacious staff were very helpful and friendly Toilets in reception area could do with updating
- Diane (9/5): - The free upgrade
- Tracey (9/5): - Lovely comfortable room no issues.
- Ewan (8/5): -
- Christopher (7/5): Warm friendly local hotel with bags of character - Chef special pie showed up a bit late but was very good 10 pounds to park when there is miles or street parking all around seemed a bit cheeky
- Jacqueline (10/5): -
- Brian (10/5): -
- Nicola (10/5): Excellent would definitely recommend - The staff were amazing and could not do enough for me. The room was great, very clean. The only issue I had was the shower in room 10 kept going very hot to the point of burning me and then back to normal. My apologies as I didn’t pass this on to the staff.
- Neill (8/5): -
- Janette (9/5): A very good stay, staff were exceptional from start to finish and very friendly. Also a fantastic breakfast. - The hotel was nice, the staff were very friendly and overall the hotel was comfortable The bathroom had no where to hang your towels and no shelf space to put your toiletries but these are minor things and did not take away from the whole experience of the hotel as a whole
- Helen (8/5): - Excellent gluten free options Car parking fee £10 not shown on booking.com site
- Drewp (9/5): Really nice Hotel with very helpful and happy staff - On arrival the mens toilet next to reception had a leak and the sink was dirty, I did tell the receptionist, apart from this all was very good. Nothing all was good apart from the tiolet by the bar and to be fair that was probably down t a customer
- Paul (8/5): as always does what it says on the packet - Is as always welcoming and comfortable noise levels
- Donald (10/5): Business trip and enjoyable. - Mac the assistant manager was a great Host.
My room was very hot and Mac managed to rectify this. Everything else was just great. Food is excellent. Thank you Guys!!
Kayla and Harvey served me a couple of times and were both great. One particular feature I do like is the purpose built Portland Lodge for the rooms. Security is great. Nothing that I can think of.
- David (9/5): -
- Martin (8/5): Ideall stop over. No real issues good food in the restaurant - The decor and ambience Needs an outside light for the steps outside to the car park/rooms
- gill (7/5): -
- Noori (8/5): - Good facilities and food quality Car parking charge
- Carolyn (9/5): Fab stay , will return - Lovely welcoming staff, comfortable room, evening meal really good and good variety at breakfast Nothing really , suited our needs and would definitely return
- Angela (10/5): - Lovely facilities. Room nice size and comfortable. Thought breakfast was a little expensive but was very tasty. Smoke alarm flashes during the night.
- Jill (5/5): Average - Handy location for what we needed Noisy- could hear everything from the neighbouring rooms. Very basic bathroom, not particularly clean. Uncomfortable,noisy bed. Expensive for what it is, there is also no need to charge £10 per night for parking, it should be free for guests of the hotel.
- Colin (9/5): -
- Kashka (10/5): Welcoming staff that made the stay even better, everything was perfect. - This is a terrific establishment. The staff are so welcoming and nothing is a bother for them. My bed was so very comfortable I slept so very well. the pub/restaurant is lovely with great food. It was handy to have a place to eat right next door to the Lodge section of the hotel where I stayed. Would stay here again and also have already recommended it to friends. Staff are a real asset. Thank you all for a lovely stay. Nothing
- David (9/5): A good stay - Comfortable rooms and friendly staff Breakfast was a little overdone!
- ian (10/5): - The hospitality and the food. Not a lot 😁
- Deborah (9/5): - Lovely hotel, comfortable room and a great breakfast
- Liz (9/5): Great place for a short stay with lots to do in the area - Really nice room. Very comfortable bed too. The restaurant served lovely food - all fresh (nothing out if a microwave here). Staff were really great - Khalifa the manager really went out of his way to be helpful. Need a sign to show you where the parking is (it is behind the hotel, but there is nothing to direct you there from the main road).
- Laura (10/5): I'll definitely be back! - Staff were friendly and helpful. The live music was great and the food was good. I got a free upgrade and the room was amazing. Nice and spacious, large comfortable bed and lovely bathroom. The room I was in had an adjoining door through to the room next door, it was obviously locked and safe but I could hear his television and his conversation. Luckily he went out and there was no noise after and I had a quiet evening and a peaceful sleep 😊
- C.Hinge (9/5): Portland Hotel Ashington - Comprehensive choice on the menu for dinner. Very good breakfast too.
Very friendly staff.
The two young ladies serving food and drinks were excellent £10 for overnight parking seemed a bit excessive
- Steven (10/5): -
- Phillips (8/5): -
- Cecylin (9/5): Great - Lovely staff, great room and amenities, will stay again
- Geoff (8/5): - Room was comfortable, good location Heating did not need to be on. When switched down it was fine.
- Tyson (10/5): - Professional staff polite very helpful
- Andy (7/5): - Location Miserable reception staff
- Lauren (10/5): -
- Dawn (9/5): Great stay - Good location, warm welcome and very friendly staff that were helpful. Food was good and plenty of it. Some areas needed a little more attention which let the hotel down a little. Hallway and stair carpets needed cleaning more often.
- Sharon (9/5): -
- Graham (8/5): -
- Sharon (9/5): - The staff were mostly amazing other than one who seemed put out when trying to deal with another nights stay. Paying for parking when parking is free elsewhere and for customers who are dining
- Anthony (7/5): - Nice room, but very warm. Breakfast was very good, cooked well and great portions Room was very warm
- Iris (10/5): Great comfortable stay - It was the perfect location for my visit to Ashington
Friendly staff. Great food and Lovely comfortable rooms
- Matthew (9/5): - Everything was first class, all the staff were friendly and proffesional, comfortable room, clean and tidy, with everything you would need for your stay. N/A
- Joanna (10/5): - Really well appointed room with everything we needed for a comfortable stay, including robes and slippers!
- Hazel (10/5): Staff very professional helpful and friendly nothing was too much trouble would go above and beyond to make your stay a - Better then expected for the price Very good atmosphere comfortable seating well cared for
- Jessica (10/5): -
- Stephen (10/5): Great accommodation with friendly staff - Great accommodation. Helpful staff. A great experience Na
Photos