Apex Serviced Apartments

Location: 9 Hood Avenue, Johannesburg, za

Star Rating: 6.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Two-Bedroom Apartment

  The air-conditioned apartment has 2 bedrooms, 1 bathroom and a kitchen. The apartment's kitchen is available for cooking and storing food. This apartment features a washing machine, a flat-screen TV and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Washing machine
  • Private bathroom
  • Kitchen

• Luxury Apartment

  The spacious apartment has 2 bedrooms and 1 bathroom with a shower and free toiletries. The kitchen is fitted with a refrigerator and a microwave. This apartment features a tea and coffee maker, a seating area, a TV with satellite channels and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen

Guest Reviews

• Siphesihle (8/5): -
• Tyron (8/5): -
• Benny (5/5): -
• Kgokane (4/5): If you want to visit here bring your own inflatable beds - The location of the place is great, the security is very helpful and very kind also welcoming. The bed and the couch are very old and uncomfortable my whole body is literally aching. I couldn’t sleep the whole two days that’s how bad it is
• Ravishkar (10/5): -
• Teepee (6/5): -
• Diandra (10/5): Maravilhosa - Estava tudo impecavelmente maravilhoso
• Sindi (7/5): -
• Malerato (1/5): We were sold lies cos the apartment was not the one we saw on the app - Very dirty Their beds are finished
• Nonhlanhla (4/5): The environment was good and the location, just few adjustments that needs attention. - I like the kitchen cause the units are still in good condition and neat. The bed Oh My Goodness 😔 they must buy new beds please and the duvets had stains both bedrooms.
• Katlego (5/5): Not bad - There was no breakfast served. The room apartment was noisy and the cars passing by... The Beds are finished , they must buy new beds. I COULD FEEL THE SPRINGS ANDBI WOKE UP WITH MY NECK SORE The Bed was not in a good condition And there were no blankets and I was with the kids
• Lungile (4/5): Okay - None My expectations were not met
• fanelesibonge (2/5): No good value for money unless you are desperate. - The location was fair. The beds are uncomfortable, the couches are uncomfortable, there are no utensils, dinnerware and glasses. Upon arrival check in took approximately an hour due to the owners of the apartments not informing the front desk about our check in and the owner was unreachable due to their phone being off. We were disappointed. 2/10 rating.q
• thembilr (9/5): - The information was given on time, i didn't struggle to get in which was awesome. Was duper clean. There was a smart tv awesome awesome! I love the place Bed was so uncomfortable!
• Leseyane (10/5): -
• Lelo (7/5): - The beds were really uncomfortable
• Rethabile (7/5): - The location was great. Nothing
• Williams (10/5): -
• Nomusa (5/5): -
• Aimee (7/5): -
• Moodley (7/5): - I loved the apartment itself, the view from the balcony is beautiful, it was quiet and very cozy. We booked for 4 people, however there wasn't enough crockery which made it difficult to actually be in the apartment cause there was like 3 mugs, 1 drinking glass, etc.
• Lungisani (10/5): Good environment, closer to Rosebank mall, closer to JHB and Sandton. Clean and neat venue. Excellent security service - Closer to Rosebank mall, it was easy to check in, A friendly welcome from securities 😊they are so sweet. Nice environment. Clean place. I enjoyed my stay. Wi-Fi was working perfectly. The property was worth the value. I’m happy 😊 Change the bed, it’s no longer good and doesn’t align with the base. Make sure there’s iron for guest. Also, maybe allocate security to check outside as my friend were mugged, lost his phone while entering the apartment. Other than that there’s nothing 😊I cannot complain
• Joziboi (7/5): FIRE AND ICE - The unit is as advertised - time has passed since this complex was built and there are obvious features of age - walls are cracked and bathrooms are worn. The beds are not comfortable and the blinds on the windows have been damaged by previous occupants. Overall however there is nothing wrong with the unit and one can expect a comfortable stay. The process of collecting the keys per se is very simple - you inform the security of your booking, provide a copy of your ID and you receive the keys. Unfortunately the apartment was not ready and I had to sit in my car for 2 hours while it was prepared. On arrival the cleaning lady was still in apartment - having seen the mess the previous occupants left the delay was understandable but it soured the entire stay.
• Nigel (10/5): -
• James (4/5): We were disappointed in our stay, 3 poor nights sleep. - Property needs maintenance. Bed mattresses had collapsed, sheets and pillowcases worn and torn. Electric appliances that tripped the fuse box, bedside lights missing and those supplied did not have the correct plugs for the sockets. Blinds with cords completely tangled. Sink plugs missing or non-functional. No clothes hangers, cutlery bent and damaged and not enough items supplied. Few drinking glasses, too few plates. Property smelled of marijuana.
• Kerulagantsoe (8/5): I loved the experience, great location, great staff, great views and lastly great value for money. - The apartment looked amazing, the view was amazing. There was enough space to put our luggage’s, be seated and we did not struggle with WiFi connectivity, Tv not working, Iron not being there, etc. I liked the atmosphere and I am honestly considering going back. Great value for money indeed. And wonderful Staff The beds need to be changed as they are really uncomfortable to sleep in, I would like it also if there were blankets as we only had one upon arrival. Clothing hanger too , we only had 2. And there was a smell that caught your attention each time you entered the apartment.
• King (1/5): -
• Lara (7/5): - The location was good The check-in was not nice - the staff seemed confused and it was not welcoming. There are also not enough crockery etc provided - a place that sleeps 4 people should have 4 glasses, plates, cups etc.
• Astrides (4/5): Precisa melhorar! - Da localização, dá pra ver o pôr do sol... Magnifico! A 10 minutos do Rosebank mall, a pé. 1. Não encontramos adaptadores para carregar os nossos dispositivos electrónicos que usa entradas diferentes da RSA. 2. Não encontramos detergentes para lavar a loiça depois de usada, nem para lavar as mãos no banheiro e nem sabonete. 3. As toalhas não foram suficientes. Solicitamos estadia para 4 e só havia 3 toalhas. 4. Não encontramos a máquina de lavar conforme descrição das comodidades. 5. Falta loiça! Só há 3 pratos. Acho que a loiça deve ser trocada/melhorada. 6. A roupa de cama não estava bem limpa, ou precisa ser trocada, por estar velha. 7. O apartamento não estava organizado para receber uma família, tivemos que correr para o mall e comprar o básico que era suposto já ter no apartamento.
• Rogerio (1/5): -
• Phinah (1/5): No comment just angry - Nothing Communication
• Mardochee Bushidangani (8/5): -
• Kamerhe (7/5): Très appreciable - Environnement immediat de très bon standard et proche des services utiles super marchés et gare du métro urbain
• Siboniso (9/5): -
• Siboniso (10/5): -
• Matola (7/5): -
• Tshepiso (8/5): Very comfortable, great location and friendly staff, WiFi connectivity was great. Great balcony view - The staff is very friendly Sheets were a bit dirty
• Ahmed (10/5): Satisfied - Good Location, Friendly Stuff & Spacious The Pillow and Blankets Weren’t Clean
• Jabulani (1/5): Bad - Being in the complex, it's safe There were cigarette butts on the balcony, the bedding and towels very dirty needs yo be changed, the bed also needs to be changed, no coat hangers in the cupboards
• Sonja (8/5): Very good -
• Cam (7/5): Good -
• Zaheda (5/5): Needs attention - Location, safety and reception staff were excellent Towels were left on bath rail sopping wet on arrival. Took too long to replace. Heater was not working or blankets provided even though it is winter in Johannesburg, until complaint was lodged. En suite sink was blocked and staff couldn't unblock. If these issues could be addressed, would not mind staying here again.
• Ncedo (4/5): Disappointing - Location The bedding didn't smell fresh and didn't look clean, it was like it wasnt changed. Electricity noise when we arrived, which we called the owner and help us switch off. Needed a 2nd blanket for room 2, the owner said she will bring it but never did. No coffee, no sugar. Main bedroom window handle broken and not not close properly, and now is winter.
• Stefani (10/5): Exceptional - Exceptional apartments will all facilities
• Stefani (10/5): Exceptional -
• Devika (10/5): Exceptional - Location, cleanliness and efficiency Noisy neighbours
• Bright (7/5): Good -
• Devika (9/5): Superb - Modern, clean, fully functional kitchen and laundry The noisy neighbors
• Zaheda (5/5): Would recommend anytime. - Easy location and process to receive keys. Beautiful apartment. Very clean and comfortable. Not sufficient towels for 4 guests (only 2 provided) upon request, received very damp ones and at check out time only, couldn't be used as a result ) also in a 4 sleeper apartment only 2 coffee mugs provided. Kind request to install wall sockets with cell phone charging ports or provide at least 1 adapter for guests to charge phones and laptops if possible please. Thank you
• Sinoxolo (10/5): Exceptional -
• Sanele (8/5): Very good -
• Nhlanhla (7/5): Good -
• Daisy (1/5): Bad - I recently booked at Apex apartments but unfortunately, my stay was extremely disappointing. The cleanliness of the apartment was unacceptable. Upon arrival, I was greeted by a strong unpleasant odor and a dirty bathroom. The toilet was particularly filthy, and the overall tidiness of the apartment was lacking. Despite the hotel's promising appearance, the reality fell far short. I expect a certain level of cleanliness and hygiene, especially in the bathroom. The bed was incredibly uncomfortable. It felt like sinking into a sagging boat, providing no support or relaxation. Sleep quality was severely compromised.
• Haseena (8/5): Very good - The size and layout of apartment Location:...a bit too noisy Aircon would have been great for noise absorbing and for comfort in the heat There werent enough towels No soap ! No shampoo! Iron box with no iron WORST ....main bedroom bed ...sinking n unable to sleep in it
• Keeks (8/5): Very good -
• Masombuka (7/5): Good -
• Tlalajoe (1/5): Room 402 Apex on Smuts - The view and ambience, but then because I was attacked in front of the reception area it made me feel unsafe the entire weekend. Well firstly our bed sheets were dirty, hair fragments on the pillow cases, the continental blue pillows had residues (assuming sperm residues) as they were brownish white stains. No cleaning services were sent yet we were charged for it and we even ran out of toilet paper as there was no top up. Lisakhanya told us people will come in to bring two extra tea cups as we only had 2 yet we were four guests, that never materialized either. One could tell, Lisa hasn't set foot in a very long time there and has no idea how unhygienic the place looks like. If she can't personally show up to ensure that the rooms are actually refreshed up as they are about to receive guests, then she must really give it to someone who is a bit invested in customer satisfaction.
• Sunnyboy (1/5): Terrible the host is a terrible person so disrespectful, not proffesional she made us late for our event because of the - Location Only location
• Tapiwa (6/5): Satisfactory…. Could have been better. - The facilities were good and centrally located. Good parking and security were helpful at check in. Great views from our roadside apartment. We were a big family so cleanliness was also a priority. We informed our host of our plans but for the two apartments we’re not cleaned even though it was offered in the package. When we enquired we were told the cleaners had too much to do…☹️🫢🫢” clean checked out apartments” our request for discount fell on deaf ears. The roadside window closing mechanism didn’t close… had to weather very cold nights. Dinning table had three chairs and one was broken….😞 in essence 2 dining chairs for a family of four. Only one elevator for the entire building…. Contact to downstairs security not availed Or any other emergency number. Had security emergency as someone tried to open the apartment around 230am…….Couldn’t reach the number given as contact. Regards
• Kekezwa (7/5): Good - Location, cleanliness Beds are on the old side, needs changing.
• Omar (4/5): Not happy - Facilities No cleaning service provided Only 2 towels provided for 2 adults and 2 kids for 3 nights stay.
• Raymakers (7/5): Good -
• Mosebatho (1/5): I will not advise anyone to book the Apex, the management needs to talk the hosts to be professional - The reception staff were brilliant and very helpful. The host was very unprofessional and the place wasn't up to the standard. The towels were dirty, no hangers in the wardrobe, no bulbs on bedside lamps, no openers. No iron but ironing board and I had to wait for 3 hours for change of towels and an iron and missed out on planned outing as I couldn't iron my clothes. The host gave a different apartment not the one advertised when booking. I had to wait for the cleaning staff to finish at the time when I was supposed to check in at 15:00.i
• Mohsena (10/5): Exceptional -
• Grant (8/5): Very good -
• Saaj (10/5): Everything was perfect! Would definitely be coming back -
• Sharifa (8/5): Very good -

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