Khali Cancún
Location: Calle Orquideas Manzana 15 lote 25, Cancún, mx
Star Rating: 7.3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Khali Cancún offers an array of luxurious amenities to make your stay unforgettable. From the refreshing outdoor swimming pool to the lush garden and relaxing terrace, every corner of the property exudes tranquility and comfort.
Convenient Services
Enjoy the convenience of a shared kitchen, a 24-hour front desk, and tour organizing services during your stay at Khali Cancún. Let us take care of the details so you can focus on creating lasting memories in Cancún.
Explore and Play
Discover nearby attractions such as Cancun Bus Station, Cancun Government Palace, and Beto Avila Stadium. For a fun-filled day at the hotel, engage in a friendly game of table tennis or explore the area with ease using the available car hire service.
Experience luxury, convenience, and adventure at Khali Cancún. Book your stay now for an unforgettable getaway.
Important Information
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Car hire
- Table tennis
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Shared kitchen
- Kids' outdoor play equipment
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Broadcast Live sport events
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Pool sun loungers
- Games
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Bunk Bed In Female Dormitory Room
This bed in dormitory has a private entrance and air conditioning.
Max Occupancy: 1 (1 Adults)
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Private entrance
- Additional bathroom
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Bed In 4-Bed Mixed Dormitory Room
This bed in dormitory features a view, air conditioning and private entrance.
Max Occupancy: 1 (1 Adults)
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Private entrance
- Additional bathroom
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Single Bed In 6-Bed Dormitory Room
This bed in dormitory has air conditioning and private entrance.
Max Occupancy: 1 (1 Adults)
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Private entrance
- Additional bathroom
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Bed In 4-Bed Mixed Dormitory Room
This bed in dormitory features a private entrance and air conditioning.
Max Occupancy: 1 (1 Adults)
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Private entrance
- Additional bathroom
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Room
The pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
This double room features a pool with a view. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Or Twin Room
This double room's standout feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Fan
- Toilet
- Private bathroom
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Single Bed In Mixed Dormitory Room
This bed in dormitory has air conditioning, private entrance and garden view.
Max Occupancy: 1 (1 Adults)
- Air conditioning
- Fan
- Toilet
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Board games/puzzles
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Darlene (10/5): Excellent accommodation! - Great staff, great location, very clean and good value for your money. Nothing. Everything was perfect!
- Alyssia (8/5): Nice and chill hostel in the city center - I stayed in a 4 people dorm, the rooms are spacious, the lockers are in the room and are also spacious - they come with a key. Thanks to the steps, the upstairs bed is easily accessible. The mattress was confortable and there is a plug next to the bed. The hostel itself is quite and with nice atmosphere. It is well located (10 min walk to the ADO bus station and about 10min walk to the bus to the beach). It has a 24h reception and the main entrance door is secured. The bathroom is outside of the room. The pool was too small to swim and needed to be cleaned. The bathroom lacked a bit of privacy as doors are open at the bottom and the showers are only closed with a curtain (only one shower has a proper door)
- Gonzalez (9/5): Superb - Un lugar tranquilo y amigable para quedarse, seguro
- Gary (8/5): Very good - It met my needs. The shared areas are nice.
- Siobhan (7/5): Good -
- Laetitia (6/5): Pleasant -
- Chander (9/5): Superb -
- Kamiel (7/5): Good - Nice room, super nice staff and really calm place! Shower didn't work that well!
- Luis (9/5): Superb - Inside the hostel was wonderful, I would stay there again and it's near restaurants/bars. We had a private room w bathroom ensuite. Helpful and friendly staff. The street it's located on looks like a war zone, really very run down. However they do control access carefully so it felt safe.
- Saskia (10/5): Exceptional -
- Chaïma (10/5): I really enjoyed my stay in this stylish and chill hotel/hostel. Everything was clean and I felt wel - I really enjoyed my stay in this stylish and chill hotel/hostel. Everything was clean and I felt welcome by the team there. I thank Citlali and Luz Who were so nice, the young guy also(forgot his name). The team is great, they made this place feeling like home ♥️👌
- Amatullah (8/5): Very good -
- Braggtravels (6/5): Perfect for one night to chill, but nothing special - Just like the photos, modern, clean and well presented. Perfect if you want to chill and feel like you don't exist. Didn't feel welcome. I think I was the only guest there and the staff didn't interact unless i spoke first and then they used google translate. Maybe because of the language barrier. Only one person spoke English and she was sick.
The check-in procedure was, take money, show bathroom and bed. That's it. Nothing about kitchen, things to do, wifi. Dorm rooms lacked finesse and quality. I was also put in a dorm with the staff when the hostel was empty.
Beautiful hostel, so much potential, just lacking the essential of a hostel in soul and atmosphere
- Valentin (5/5): Normal hostel atmosphere and not far from bus station - Mosquitos
They don't change bedsheets and towels
- Valentin (5/5): Classic Hostal atmosphere and not far from ADO - Mosquito
They didn't change bedsheets and towels
- Ines (3/5): Meh - The hotel was overall nice and we'll located. We liked the kitchen ans outdoor area and the free filtered water. The staff was friendly, but not very helpful. Unfortunately, certain things made our stay at this hotel very unsatisfying:
- the bedsheets were dirty. In fact, it seemed liked there was bird shit on the sheets, which was disgusting and unsanitary. I have no idea how someone could have put up the bed linens and sheets with the bird shit all over it and not notice it.
We asked the reception staff to get fresh linens, which they handed to us. But we had to change the sheets ourselves and those were also not exactly clean (but this time 'just' stains, not shit)
Very poor service.
- we were only able to take cold showers in the morning. Again, we got in touch with the staff (preferably via messenger service, since we didn't get far at the reception with our lack in Spanish...) and they explained to us, that since it is a eco hotel, the machine that warms the water only works when there's sun.
Whish we would have known this and there's no information about the lack of warm water anytime there's no sun anywhere in the hotel description.
- the hotel offered a refund for the mentioned issues for which we gave them our PayPal information weeks ago. No refund or following message was ever received. So why even offer it?
For me, the two most crucial things for a good night stay (a comfy and FRESH bed and the ability to take a decent shower) was NOT offered by this hotel, so I can not recommend.
Also, when paying at the check-in, I was already asked to pay a tip. Since I figured, everything's going to be fine, I did, which I obviously regret now.
I would definitely recommend to only tip when finishing your stay.
- Melton (8/5): Great stay in the middle of everything! - cool property, beautiful design The Internet was very fast, but my room was in the back of the property, where there was less reach.
- Katia (3/5): there are better hotels with full facilities at this price - property was new and nicely decorated. we were received with a warm welcome. we had just come from an island and all we wanted was to shower. i called this Hotel as it was new and asked specifically if they had hot water, she replied “what? of course we have hot water. come”. so we arrived and at the moment of taking a shower, only cold water . they claimed they couldn’t fix it because the mechanic was away already. very nicely, they made a bucket of hot water for the bedroom. the next morning we to take a shower again, nothing. i asked the owner for a partial refund given that the facility didn’t have the ONE thing we requested. they denied and offered a $5 discount. sadly, after this negative experience i cannot vouch to stay at this place even though, the receptionist was nice to us and agreed we shouldn’t have to pay full price.
Photos