Palm Hamilton Backpacker

Location: 506 Kingsford Smith Drive, Brisbane, au

Star Rating: 5 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Pets allowed
• Non-smoking throughout
• Shared kitchen
• Free wired internet
• Internet access

Rooms Available

• Bed In 4-Bed Female Dormitory Room

  The dormitory room includes a private bathroom fitted with a shower. The unit has 4 beds.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Toilet
  • Private bathroom
  • Toilet paper

• Bed in 6-Bed Mixed Dormitory Room

  The dormitory room includes a shared bathroom fitted with a shower. The unit has 6 beds.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Linen
  • Toilet paper
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Bed in 4-Bed Female Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Bed in 6-Bed Mixed Dormitory Room

  The dormitory room includes a shared bathroom equipped with a shower. The unit offers 6 beds.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Linen
  • Toilet paper
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• 4-Bed Female Dormitory Room

  The dormitory room offers air conditioning, as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room with Shower

  The air-conditioned double room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

• Deluxe Apartment

  The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

• Bed in 4-Bed Female Dormitory Room

  The dormitory room includes a private bathroom equipped with a shower. The unit offers 4 beds.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Toilet
  • Private bathroom
  • Linen
  • Toilet paper
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Reading light
  • Privacy curtain
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Lidia (1/5): I would never go back. - Only where our "luxury room" was located, which was anything but, we shared it with two other people, who ended up being two more because they accepted extra bookings and the hostel was overbooked Everything was a mess and filthy. The previous guests had left and nothing had been cleaned. The bathroom was full of hair, the sheets were dirty, and the floor hadn't been cleaned in ages. Some guests were sleeping on the sofas because they said there were mice in the rooms downstairs. The only friendly person was the receptionist, but there was an older guy who was incredibly unpleasant and rude.
• Maxima (1/5): BED BUGS! DONT BOOK THIS HOSTEL! When i came there I had to wait two hours after the check in time to get a room and the -
• Shan (2/5): -
• JUWANG (2/5): - nothing The refrigerator is dirty, the bed is uncomfortable, and there isn't enough bathroom.
• Agustin (1/5): - Nothing Very poor facilities for the price. Only one bathroom for many beds, uncomfortable environment, unpleasant smell, and charging guests to store luggage after checkout felt unreasonable. Guests were cooking at 3am, filling the place with food smells and making it hard to sleep.
• Matúš (9/5): -
• Sam (2/5): -
• Isaac (1/5): Bad. Nasty and horrible - There is nothing likeable about this place especially the staff. The manager is the most conceited little man I have come across!! He’s a sad little bastard! The staff are sad and don’t waste time projecting their sadness around the premises. They are concerned about cents and dollars only and not the comfort of their guests
• Issei (4/5): -
• Koral (6/5): - The staff members were really kind The room was very small
• KENICHI (7/5): - 目の前にスーパーとリカーショップがある ドミトリールームのドアロックはなし、ベッドがむき出しでカーテンなどない。ランドリーはなく12 ドルでホテルみたいに預けて洗濯して返してくれるとのこと。やたら冷房がきいていて寒い、フロントから離れると wi-fi 電波来ない。冷蔵庫がパンパンで入れられない。
• Wright (1/5): -
• Sarah (1/5): DONT STAY HERE!!! FILTH - Nothing The place needs to have an serious inspection and be shut down. False advertisemt i asked for an all female 4 person bed. And was taken to a hot sweaty piss male infectious pig pit. I ran out & slept at the airport on a chair. Filth.
• Isaac (1/5): Nasty, bad and horrible management - Same sad little man who calls himself a manager. He’s unhappy the he’s a slave to the Indian owners Nothing likeable here. The people are unhappy and projects their sadness into their guests
• Brad (1/5): - Rien Tout et specialement la police qui arrivait tout les jours a cause des alcoolique/crackhead
• Antony (9/5): Conducive - Security good. Staff very receptive. Tenants to put into consideration whenever they receive calls in the middle of the night. Appropriate to go out and answer the calls. Some of us when waken up becomes difficult getting back to sleep
• Plumb (10/5): -
• Tulio (8/5): -
• Isaac (10/5): -
• Holly (5/5): -
• Michael (5/5): -
• Praxidio (8/5): -
• Emmalee (1/5): - Only few off the lights worked was some unsettling people having connections in room next door bathroom and toilet very dirty front reception think everything's a joke and we're there monkeys had stuff stolen
• Margot (1/5): - Établissement très sale, avec un personnel au comportement étrange. Je ne recommande pas cet endroit.
• Kurt (1/5): -
• Julia (5/5): -
• Elliot (2/5): - La decoration et si on va a l’aéroport ça nous rapproche un peu
• Praxidio (10/5): -
• Teresa (1/5): The worst experience of my life - Nothing Dirty Weirdos staying there
• Yongai (2/5): The hostel is the worst hostel in this universe and I write a whole book book about my experience. The owner are malicio - The location Everything about the property is terrible except the location
• Koi (5/5): -
• Yang (10/5): -
• Anita (8/5): -
• Sabrina (3/5): The hostel is cheap for a reason. It definitely feels a bit dodgy and the facility’s aren’t the cleanest or nicest. For - Close to the airport Spiderwebs all over the ceiling and the bathroom stunk constantly as it had no airflow and it was just overall a bit dodgy
• Ben (1/5): Do not book this hostel - Nothing. They were not prepared for us in any way. They were not prepared for our group despite booking in advance. The rooms were too recently infested with bed bugs. There was no recourse for a refund and they would not offer one. Find a different hostel if you can.
• Ruslan (4/5): -
• Jhebohn (5/5): - Bed bugs
• Christian (1/5): It’s better to sleep in the street - Nothing Everything, reception was drunk and ppl in there were suspicious… found a bed bug in my bed and I left immediately… even though the drunk man told me that I would have received a refund they didn’t. And they stopped replying to my messages
• Michael (9/5): Closer to everything. Conducive place to live - Very reliable and conducine environment to stay Envronment, friendly and location
• Brendon (1/5): - Didn’t get to have any I didn’t like that I booked already online ! And it did say there was 1 bed left .so I booked it cause I had nowhere to sleep right , I get there have to wait 30 mins for the actual reception guy to be there ! Then he tells me he already booked the bed out that I booked too late online and ends up sleeping on the street with no bed no food no warm blankets or clean clothes or no shower but it seemed like a lovely and beautiful spot at the hostel and a really beautiful spot by the river !
• William (1/5): Not nice mean cruel torture evil - Close to My Old Work and close to MB and My Kids. The people - all fake and playing evil mindgames with me - making it very uncomfortable and upsetting and distressing for me, particularly so when I came there pretty much in crisis homeless in pain with a minor spinal injury and PTSD and paid for a room with what was meant to be a nice hot shower and comfortable bed - it wasn't - the bed was horrible and hurt my back and made it very hard for me to sleep, and, the shower was intentionally difficult to operate, burnt me all the time, and teased me in pain with hot water then just when I relaxed enough to try and get some pain relief it cut out. And the person running the place and his associates went out of their way in the morning and before bed when I was extremely vulnerable, and have been tortured for eight years by THE POLICE QLD HEALTH AND THE DEPARTMENT OF JUSTICE SANCTIONED AND AUTHORISED TORTURE VETO MY HUMAN RIGHTS AND MY FAMILIES BY THE AUSTRALIAN GOVERNMENT AND SUPREME AND FEDERAL COURT AND FAMILY COURT AND MENTAL HEALTH COURT JUDGES USING FALSE ALLEGATIONS AGAINST ME BY THE POLICE To PUT ME ON A TREATMENT AUTHORITY MISDIAGNOSED AS A PARANOID SCHIZOPHRENIC WITh PSCHOPATHIC TENDENCIES WHEN I HAVE OPPOSITIONAL DEFIANT DISORDER ATTENTION DEFICIT HYPERACTIVE DISORDER OBSESSIVE COMPULSIVE DISORDER POST TRAUNATIC STRESS DISORDER AND CHRONIC PAIN FROM A MINOR SPINAL INJURY SND INJURY TO MY RIGHT SIDE SND KEG FROM BEING HIT BY A CAR OFF MY BIKE IN MAY 2017 JUST AFTER SEPERATING FROM MY CHILDREN AND STRUGGLING TO KEEP MY JOB WITH BRISBANE CITY COUNCIL AND THEN LOSING THIS AND GOING TO REHAB TO TRT SND SAVE MY JOB AND FAMILY AND THEN BEING TORTURED. BY HECTIC CRAZY DANGEROUS OPERATIVES AND EVIL DOCTORS.
• Michael (8/5): Really enjoying my stay - Breakfast not provided Cleanliness & respectfull
• Daniel (10/5): Happy - Nice staff and friendly guests
• Daniel (9/5): Happy to re book - Great value Insects
• Nariman (7/5): -
• Jhon (1/5): Worst experience - Nothing I didn’t start over there because everything when I arrived was really bad: reception unattended, after 39 minutes someone from the staff drunk pretending complete the check in. In that moment I decided book another place
• Thea (1/5): Unsafe - Nothing good at all It was a bad vibe from the start, it was un- secure and run down. The shower leaked too so the floor was soaked. In the middle of the night someone tried to break into my room which was a 'female only dorm' where they tried multiple times to guess the correct code then continued to bang and kick the door. The cops were called. It is unsafe and not worth the money at all
• Maxime (1/5): horrible, n’y allez jamais - rien le personnel est trop bizarre, et les gens qui y logent aussi
• Thales (2/5): - Location Place was dirty, bathroom disgusting, kitchen with roaches and the room is so small that u can barely open your suitcase.
• Cristopher Samir (8/5): -
• Macedo (5/5): reasonable - Localization I didn't like the cleanliness; the kitchen needs improvement, it had cockroaches and dirt.
• Cleone (1/5): So badly handled that it was life threatening - Tiana was evicted for crying. Tiana was evicted out in the streets at 7pm at night 19 year old female with a disability FOR CRYING. When I asked for a refund so I could find her somewhere else to stay he said he will ensure that I NEVER GET A REFUND UNDER ANY CIRCUMSTANCE
• Huan-wei (10/5): -
• JIALIN (1/5): The worst hostel in the Australia - Nothing There are full of BED BUGS!!!! STAY AWAY! DO NOT BOOK THIS PLACE. The hygiene conditions here are appalling. They knowingly checked me into a room infested with bed bugs. When they offered to swap rooms, I refused because I spoke to other guests in the entrance common area who confirmed that EVERY room has bed bugs. Therefore, accepting another room was not a solution, and I had every right to choose to leave. Because hygiene is the most fundamental requirement in the hospitality industry. It is shocking that they treat such a severe health hazard with total indifference and negligence. Despite this being entirely their fault, the front desk's attitude was atrocious. They were arrogant, refused to communicate properly, and refused a refund. I honestly don't understand how this hostel is still allowed to exist on booking platforms. Also, be aware: this hostel is NOT cheap. They hit you with a hidden 'city fee' upon check-in. When you add this up, it actually ends up being more expensive than booking other places. I have stayed in many accommodations across Australia and have never been charged a city fee. It is a completely unreasonable and illegitimate charge. Final: STAY FAR AWAY from this hostel.
• cynthia (1/5): Avoid like the plague - All bad No bed. No refund. And no result from the site or booking.com
• Petrouchka (1/5): - Nothing Worst private room imaginable. Room was filthy. Bed sheets were disgusting and the manager could not find clean bed sheets when asked. Eventually at 10pm he found one new sheet which we fitted ourselves. He gave us multiple more blankets instead of a sheet for the top, bundled inside one of which was a dirty towel. The manager and his friends were up until midnight chatting loudly and smoking just outside our room which kept us awake and the cigarette smoke seeped into our room (even though it's advertised as non-smoking throughout the property). Terrible room, hostel and experience. Avoid at all costs. Feel sorry for all the people reading this after arriving and checking reviews.
• duy (8/5): -
• Fernanda Franciele (2/5): - The team was very good and friendly. The place was very dirty.
• Micaela (7/5): - José, who welcomed me, was very kind and attentive. The mattress was uncomfortable and quite hard. The blanket was too small. Also, it would be helpful if the beds in the shared room had a small light inside each sleeping pod, to be able to see inside.
• Morgane (7/5): -
• Gahutu (10/5): -
• Rafael (10/5): -
• Manvinder (5/5): -
• Sueanne (5/5): Met Lovely new people. - ITS IN need of more bathroom facilities and shower times so all get to bath. Most of all needs Cockroach baits immediately , buy from supermarket or hire A fumigator. And have them vacate to next door. I FOUND IT REASONABLY OK FOR THE PRICE... IM , sure when a few more renovations happen its going to be a lovely Place for the younger people to go to and be safe on there time here and adventures that they endure in regards SUEANNE
• Harley (9/5): -
• Mel (4/5): Do yourself a favour, pay extra and stay in a proper hotel if youre needed sloseness to the airport and stay well clear - close enough to the airport and guy at reception was nice horribly dirty, the kitchen and shower (single) were despicable with cockroaches everywhere, empty beer can and full ashtrays all over the tables in the morning, dust, grime and bits between the mattress and the bed. no way to lock the dorm not even from the inside with the female dorm frist on the street, feeling very unsafe. lots of smoking in the lobby so the whole place reeks. thats only downstairs I didn't explore the rest of the place.
• Caitlyn (10/5): i had a very comfortable stay. - I like that the other stayers were respectable and kind. the office workers/owner was very kind and very helpful. i have no bad comments
• Kez (1/5): Extremely disappointed in the property and Booking.com - It looked to be in a good area I can't give an option on this because when I arrived the Jose told me there was no room available for me unless I wanted to stay in a group room with men. I am a woman on my own, there was no way I was staying in a room full of men. He told me I would need to contact Booking.com for a full refund and if I had any trouble to get them to contact him. So I contact Booking.com and they contact him and apparently suddenly there was a room for me and they were waiting for me to check in. It looks like Jose lied to Booking.com and now I'm not getting a refund. I am extremely disappointed in Palm Hamilton and Booking.com for the way this has been handled. I am happy for anyone to contact me regarding this matter. If not I will never use booking.com again and never suggest using it to my friends again.
• George (3/5): Absolutely rubbish - The WiFi was good and the guy on the desk was friendly…. that’s all. Too warm, felt dirty in the rooms, don’t know when the bathrooms were last cleaned in the upstairs room. No house rules for noise and lights off etc. just a bad experience
• Juan Eduardo (2/5): Barato, pero en relación precio calidad muy malo. - La persona que me atendió fue lo mejor. El resto todo mal. La cama, el colchón, el aire acondicionado que hacía ruido y no podías dormir. La poca higiene. No había papel higiénico en el baño ni absolutamente nada para ducharse.
• Craig (6/5): -
• اشرف (10/5): -
• Ilona Monja (10/5): Gern wieder - Alles top, freundliche Angestellten, alles super und alles bestens und sauber. 0
• Michael (10/5): -
• Diego (1/5): -
• Lizcelle (10/5): Amazing. My go to place that's near airport - Amazing would stay again great staff great room great price great location great amenities so many good things had great moments met great people. It's my go to place. Be good if check in was 24. Hours
• Fradin (9/5): Très bien - Je suis tomber dans une chambre très bien avec une belle salle de bain et une cuisine dans la chambre Les Messieurs qui m'ont accueilli était très gentil
• Cecillon (4/5): -
• Augustin (10/5): -
• Zhezhe (10/5): I do enjoy staying in this hostel - The friendly manager and staffs.
• Paul (7/5): -
• Troy (7/5): -
• Thelma (1/5): - Changement de prix au dernier moment (réservation effectuée pour une chambre à 54$ puis ils l’ont passé à 155$). Pas d’alternative de remboursement : soit payer le supplément soit annuler et réserver une autre chambre. Mais pas de réponses de leur part. Pas de possibilité de remboursement en cas d’annulation
• Sean (1/5): I stayed one night and left because it was so dirty. I stayed in so many hostels and had way cleaner ones in third world - Room wasn’t ready and I got there at 4pm… and the room was dirty Shower had mold. Beds didnt have curtains for privacy. Staff didn’t know what they were doing
• García (5/5): -
• Thomas (8/5): -
• Valentina (1/5): - NADA No recomiendo quedarse en este hostel ni siquiera por una noche, las instalaciones son muy básicas, cuentan con solo 1 baño para todas las personas que se alojan, parece sucio y el refrigerador olía mal. El recepcionista del hostel, es poco amable, pareciera que estuviera en todo momento enojado. Como si esto fuera poco, en la noche CORTARON EL AGUA, al parecer estaban arreglando las cañerías y no avisaron con anticipación.. cuando consulte cuando llegaría el agua, el recepcionista me indico que no habría agua hasta el otro día... En mi experiencia, ha sido el peor hostel que he pisado en Australia.
• Evans (7/5): -
• Gen (5/5): Budget accomodation- good for a short stay - Small hostel , friendly people and good location close to where I needed One toilet and shower for everyone to share . Lots of waiting for it to be available. Room is very small and traffic noise - but dark so you sleep well once you get to sleep
• Maurice (8/5): -
• Sodnombaljir (9/5): - Cheap Nothing
• Elnino (10/5): Excellent - Cheap n very good The place near shopping centre
• Joel (10/5): -
• Xing (7/5): Good - the location is great. This place is just good for value. I am transfer flight in Brisbane, this is a good place for a nap.
• Rekera (7/5): Good -
• Lizcelle (10/5): Would stay again - Better than expected Liked everything
• Naomi (10/5): Exceptional -
• Kier (5/5): Passable -
• Lakshu (10/5): Exceptional -
• Setyawan (10/5): Exceptional -

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