Welcome home

Location: 35 Fisken Way, St Albans, au

Star Rating: 7.3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 01:00 PM - 08:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking throughout
• Offsite parking discounted rates available
• Covered parking

Rooms Available

• Double Room

  The double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Electric blankets
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots

Guest Reviews

• Linh (6/5): -
• Hoang (9/5): - Convenience and ideal walking distance of shopping central Nothing
• Leigh (9/5): Great place - Comfy bed Probably just the blind being to narrow and not blocking out the front light
• Leah (4/5): -
• Miyuki (1/5): 最悪、キャンセル - スタッフがクレームを聞き入れてくれて、当日キャンセルで返金を特別に了承してくれた チェックインが13:00~20:00というインフォメーションで、16時に到着したが、部屋の掃除がされていなかった。 チェックイン方法の案内も事前になかった
• Catarina (10/5): -
• Esposito (5/5): -
• Dosen (5/5): - Pin numbers option to enter building and my room. - No room number - wasn't clear at start how to enter room as it was very sophisticated electronic entry system but wasn't informed before hand - no entry to carpark/ garage even ond was there I saw it as I was searching for my room I I was given inf it's on ground floor - DIRTY TOILET, SOMEONE ELSE'S SKID MARKS ON THE TOILET BOWL STILL THERE BUT NO TOILET BRUSH TO CLEAN IT UP - NO COFFEE/ TEA FACILITY BUT NOT TOLD IN ADVANCE. In fact in the info about property requested that we put all dishes into dishwasher but I had room only. I started work 6am without coffe or water. - No lamp - No curtains, only pull down blind. I was worried about someone looking into my bedroom when lights are on which was on ground floor. - Not vacuuming done. Rubbish still under bed. - Rubbish inside side bedside table draw - Dirty shower - Someone else's hair in the bed linen. I was wondering if it was changed from previous guest but pillow cases seemed fresh. I used my own pillow and pillow case brought from home.
• Matthew (6/5): - Good location, the aircon and heater work well It was filthy, had not been vacuumed in a long time or the surfaces wiped. Parking was in a shopping centre 50m away, there was only a couple forks/plates/bowls etc. The mattress is a very thin spring mattress and not very comfortable with the downpipe just outside the room it was quite loud. The lighting in the bathroom is very poor, no lamp in the bedroom.
• Tim (1/5): Dirty and not welcome at all - Nothing Arrived 5pm. Room and bathroom dirty and not made up. Missing advertised facilities. Failed to clean and make up and provide missing facilities after waiting 4 hours. At 9.15pm had to leave and find alternative accomadation at a much higher cost. After 10 sms and a phone call, I was kept being told they would come soon. But never arrived. It is NOT a welcome home!
• Jan (9/5): -
• Andrew (1/5): - We didn't stay at all.the unit was not what we expected. We could not stay there. The owner agreed that we pay for one night even though we didn't stay there and we would be reimbursed for the rest. As yet we have received and heard nothing We are not happy
• Becca (1/5): - There was nothing to like, the amenities were poorly. The staff were rude and arrogant and I paid for two rooms and only had access to one. They didn't let me know until much too late to book anywhere else and did not try to work out a compromise with me. They said their property didn't even have two bedrooms and that they can't use the booking.com platform but still haven't tried to rectify the issue on their add. The staff and house. The cleanliness and bedding where subpar and I cannot stress the staff hardly spoke English and did not try to be better with their communication.
• Daniel (6/5): - They is no breakfast that day but I like the room and the location as well What I didn't like is bed Pillo And mattres everything as is very good
• Mohd (10/5): Exceptional -
• Kerryn (6/5): Pleasant -
• Thi (10/5): Exceptional -
• Lexie (6/5): Pleasant - Had dirty, used razor still in bathroom and someone else’s belongings in beside draw.
• Ngo (8/5): Very good -
• Stevens (9/5): Superb -
• Gurvinder (7/5): Good -
• Dolly (8/5): Very good -
• Melnyk (8/5): Ok - Fairly new modern townhouse Parking was advertised as "free car parking" but parking was in the Keilor Central carport across the road
• Vant.awi23 (10/5): Exceptional -
• Adi (10/5): Awesome - Everything that we have started recommending the place with all our friend even shared videos and photos Nothing
• Ali (9/5): Superb -
• James (9/5): Superb - Location
• Dulan (10/5): Exceptional - Nice clean place near the Airport.
• Luis (5/5): Dirty - The house was modern, but it was very dirty, The bed had all sorts of hairs, the bathroom was dirty, the towels were dirty, I had to change the pillow cases on my own and put a sort of sheet on the mattress, and threw all the dirty linen into the wardrobe
• Kylie (6/5): Pleasant - No tea or coffee making facilities. Couldn't find a cup. The owners belongings left in the bathroom. And the reality is, it was cheap, but by the time you add on the uber fare to and from the airport, I may have well stayed at the ibis right by the airport.
• Affan (2/5): An uncomfortable experience with the host Jennifer. - There was a mall 5 minutes walk from the property When we arrived, the room was not clean with dirty linen on the bed and the bathroom was left as if someone had just left and no one bothered to clean the space. We had to call the host for the door password which I believe should be provided as soon as we book the premises. The host was also rude when we complained that the room was not clean. The booking came with the facilities mentioned in the ad but was unavailable. For parking, we had to park in the mall's parking, which was not far but it was not convenient. When we left, we made sure that the room looked presentable because that is what anyone should do! Overall, it was not as expected.
• Nathanicha (1/5): RUN AWAY - I only like the location because very near to Kmart Aldi ,Coles,Kfc,Hungry jack’s but no public transportation around. It was very super dirty, the toilet bowl looks like they didn’t clean it. Out of toilet paper and they didn’t change the new ones so i need to find it by myself because i texted the owner but she hasn’t replied,luckily that i found it in the pantry. The floor was dirty. They don’t provide you any amenities only hand soap and a very old dryer in the toilet. They also have rooms for rent on the 2nd and 3rd floor. So if you’re unlucky like me you wouldn’t be able to sleep well because there was a Chinese family with a kid when I stayed there. The kid runs until late night even I’ve told them to volume down. And this room couldn’t be locked
• Lilly (1/5): Be very flexible things are not as they seem in advertising - Location and its a new complex Upon walking in at checkin time 1 pm the place was dirty beds dishevelled dirty carpet sinks bathrooms rubbish left from last tenant . Was told cleaner will come 4 pm then 4.30 then she is coming by train so we were told if we are not happy we can leave get refund. I said where do we stay last minute notice. So we left to sightsee to give plenty time for cleaner to arrive. We returned 9pm place was slapped up beds changed found young guy room upstairs said cleaner came at 6 pm so he left to let her clean. He explained his parents are coming from Peru and he thought he was getting the whole unit and I said no we've got the room downstairs but the kitchen is meant to be communal upstairs but we will stay away to give you your space and I said well where are you going to sleep? And he said I don't know. My parents will sleep in the bedroom. I suppose I'll have to sleep on the sofa so I called Jenny and she said it's not her problem. She told him that there's one room upstairs and they accepted that so besides lack of communication this is run in a very unprofessional manner. If you kept waiting till 7 pm so you can have a shower and just rest after driving all day from Camera.
• Janelle (8/5): Pretty good overall. Very comfortable. Host was very helpful. - Just a couple of minor things in the bathroom - the bin was full and bench needed a wipe over. Minor but noticeable.
• Sandeep (10/5): Exceptional - Was very clean and quiet
• Zia-ud-din (1/5): Bad - While the location was quiet, several issues made the stay uncomfortable. The toilets were prone to blockage, and the bedsheets were too short for my height (6’2”), leaving me uncovered. The towels were old, the bed was uncomfortable with noticeable springs, and the blankets were inadequate. The room lacked basic amenities like a side lamp and did not have a lock, making it unsuitable for leaving valuables. To top it off, I had booked for two nights but received a call after one night asking me to check out by 11 am. I had to send proof of my booking to clarify the mistake. Overall, it was not a pleasant experience.
• Anand (10/5): brand new and clean place. - location close to shopping center
• Mohamed (10/5): Exceptional -

Photos