Radisson Residences Cairo Heliopolis

Location: Cairo Complex Mall - Ankara Street, Cairo, eg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Free beach shuttle
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Heated pool
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Free pool cabanas
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Covered parking
• Garage
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One Bedroom Suite

  This suite features a hot tub. The suite's kitchenette, which has a microwave, is available for cooking and storing food. The spacious suite features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

• Two Bedroom Apartment with Pool View

  Guests will have a special experience as this family room offers a pool with a view and a hot tub. The family room's kitchenette, which features a microwave, is available for cooking and storing food. The spacious family room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

• Superior One-Bedroom Suite

  This suite features a hot tub. The suite's kitchenette, which has a microwave, is available for cooking and storing food. The spacious suite features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

• Two Bedroom Apartment

  This family room offers a hot tub. The family room's kitchenette, which has a microwave, is available for cooking and storing food. The spacious family room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

• Three Bedroom Apartment

  The hot tub is a top feature of this family room. The family room's kitchenette, which has a microwave, is available for cooking and storing food. The spacious family room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 4 beds.

  Max Occupancy: 8 (7 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

• Superior One-Bedroom Suite with Pool View

  This suite's special features are the pool with a view and the hot tub. Offering bathrobes, this suite includes a private bathroom with a bath and a shower. The suite's kitchenette, which features a microwave, is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Free gym access

Guest Reviews

• Elhadi (9/5): Perfect staff and great location - Staff are friendly and helpful specially NIVEN, NIVEN was great and professional of handling me and my wife during our stay in the Hotel , also she invited us to special Wednesday cocktail 1hr , thanks a lot
• Adel (9/5): Un cours séjour très agréable sur tout le personnel de cet établissement vraiment à la hauteur - Les chambres spacieuses, les cafés à proximité, la salle de sport top
• abubakar (10/5): - Guess Relation, Mrs Nevien was very helpful
• Adel (10/5): -
• abubakar (10/5): -
• Amit (10/5): -
• Amit (10/5): -
• Sureme (7/5): I enjoyed my stay and would recommend I - The rooms were fabulous Hours for food
• Dannaka (8/5): -
• Gregory (10/5): -
• Father Athanasios (10/5): Great personal with super location. - Super rooms, nice manager (Ms. Neeven) - helped us with every tiny problem. Really great. Really safe area. Starbucks in front of the building with a supermarket next to it. We went with Uber - which is very cheap in Egypt and comes in app. 1 min. Next to the airport.
• Father Athanasios (10/5): Great rooms - super personal. - Super nice rooms - clean, very big. Next to the airport Supermarket in front of the building. Super safe area. We love to come again.
• Father Athanasios (10/5): - Big suites with nice staff.
• Father Athanasios (10/5): Great Suites near the airport. - Excellent staff – very friendly and professional. The suites are beautiful, spacious, and extremely comfortable.
• Father Athanasios (10/5): Tolle Zimmer-freundliches Personal. - Wir hatten einen sehr angenehmen Aufenthalt im Radisson Residences. Besonders hervorheben möchte ich den ausgesprochen freundlichen und professionellen Service. Ein großes Dankeschön gilt der Managerin Frau Neveen, die sich mit bemerkenswerter Einsatzbereitschaft persönlich um die Gäste kümmert – sie ist sich wirklich für nichts zu schade und trägt maßgeblich zur positiven Atmosphäre bei. Die Zimmer sind tatsächlich eher großzügige Suiten als klassische Hotelzimmer. Wir waren mit unserer Familie (2 kleine Kinder) untergebracht und hatten gefühlt eine rund 200 m² große Suite, die sehr angenehm und geschmackvoll eingerichtet war. Der großzügige Platz und die durchdachte Möblierung haben den Aufenthalt besonders komfortabel gemacht. Insgesamt ein sehr empfehlenswertes Hotel – gerade auch für Familien
• Samira (10/5): Home away from home. - Everything. It was comfortable, clean, spacious and just exceptional. Location was good too. We were upgraded to a 3 bedroom apartment instead of the 2 we booked. Infact it was home away from home. Nothing.
• Robert (6/5): -
• Surina (5/5): - Location is near the Airport, therefore for a day room it works. However, overall the rooms are a 3* rating. Bathrooms need improvement. The housekeepers forgot to clean the room despite the clean sign on.
• Joel (3/5): - Le personnel a passé 30 minutes a essayé de trouver une solution car leur TV ne fonctionnait pas. On a réservé une Suite 1 chambre...on nous a gratuitement up-gradé sans nous donner plus d'informations...en réalité on a reçu un appartement 3 chambres avec une vue sur un immeuble en construction avec des bâches qui fessaient un bruit fracassantes mais surtout l'état de propreté de la salle de bains ...une touffes de cheveux dans la douches, des morceaux de papiers toilettes derrière la porte.
• Ziad (10/5): Excellent, recommended and definitely will visit again - Everything Nothing
• Ahmed Romel (10/5): -
• AbdulRahman (10/5): Good place - We enjoyed the atmosphere and the cleanliness of the residences The Cairo bar staff were not available immediately and didn’t know how to serve as pros
• Udo (4/5): In total it was too expensive for the quality they offered. - Breakfast was expensive but good. It was quiet during the night. The pool was closed. The heating system did not work well.
• Nikolay (10/5): - Прекрасный, новый современный отель недалеко от аэропорта. Рядом находится небольшой торговый центр, где есть выбор разных кафе и ресторанов. Завтрак вкусный и разнообразный. Бассейн чистый. Заселили раньше чек ина. Персонал очень приветливый и старается решить все вопросы
• Omar (10/5): -
• Ayman (9/5): -
• Johny (10/5): إقامة راقية ومريحة وسأكرر التجربة بكل تأكيد - أعجبني كل شيء في الإقامة، من حسن الاستقبال وسرعة إجراءات الدخول إلى نظافة الغرفة وجودة الأثاث. طاقم العمل كان محترفًا جدًا ومتعاونًا، والخدمة كانت على مستوى عالٍ من الرقي والاهتمام بالتفاصيل. لا يوجد شيء سلبي يُذكر، كانت إقامة مريحة وممتازة بكل المقاييس.
• Kevin (8/5): -
• kingsuk (9/5): Exceptional - Our stay at Radisson Residences Heliopolis Cairo was truly excellent from start to finish. From the moment we arrived, the staff made us feel incredibly welcome — warm, professional, and always ready to help with a smile. Their friendliness and attentiveness really stood out and made the whole experience feel personal rather than just another hotel stay. We were pleasantly surprised with a room upgrade to a spacious suite for a very reasonable additional cost (around $90), and it was absolutely worth it. The suite was sprawling, beautifully laid out, and extremely comfortable — plenty of space to relax after long days exploring Cairo. The bed was very comfortable, the amenities were modern, and everything felt well maintained. Cleanliness throughout the hotel was impressive. Both the room and common areas were spotless, which added to the overall sense of comfort and quality. Housekeeping did a fantastic job every day. The location is also convenient, especially for airport access and getting around the city, making it a great base whether you’re visiting for leisure or business. Overall, a wonderful stay with fantastic service, great value, and excellent comfort. I would happily stay here again and highly recommend it to anyone visiting Cairo. Nothing really
• Kishan (6/5): -
• Michael (1/5): Worst Radisson EVER - It was close to the airport. 1. I booked pay at property, they charged my card anyway, even though I had paid extra. On checking they said it was a hold that would be released. Turned out this was incorrect. 2.the room was not clean and the hotel was run down. 3. I ordered a beer and burger at the bar. Burger was terrible, cheese not melted and when I told the staff they said that is because cheddar does not melt. Eventually a manager agreed it was very poor, but still charged me full price. Oh and the beer was warm. 4. The fire alarm went off at 0600 am. 5. On check out they admitted it was a mistake. 6. For all the trouble the offered me one free non alcoholic drink. I told them this was insulting!
• Avinash (8/5): Value for money stay close to the airport - Very close to the airport, and a very spacious room Quite far from downtown Cairo.
• Eşref (10/5): Çok güzel - Çok güzel Çok güzel
• Basma (5/5): but the price is too high for what it offers and it does - The room was spacious, the staff were friendly, and the location is convenient—especially if you’re traveling for work, as it’s close to the airport. The price is high for this hotel. The towels and toiletries are not suitable for a five-star hotel, and the air conditioning does not work. The hotel is ok, but the price is too high for what it offers and it does.
• Yahaye (10/5): Excellent staff - They found out I was on my honeymoon and kindly decorated my room with flowers and brought me a lovely cake
• Mehmet (5/5): - Konumu falan iyi yeni otel iyidir.
• Friedrich (9/5): -
• Muhittin (5/5): - Kahvaltı seçenekleri çok yetersiz. Radisson a yakışmadı
• منيره (10/5): -
• Sadanand (9/5): Great Location if you want to stay near the airport to catch an early flight. - The facilities are excellent. Even at a late hour of 2 AM in morning, the staff was there to receive us. Staff professional and friendly.
• KEALEBOGA (10/5): Convinient, comfortable and clean apartment - The spqce and conviniece for my triplets The location was not that beautiful. But once you inside you forget how the outside look
• alexandre (10/5): Super hôtel ! -
• Aisha (1/5): - Spacious Poor condition. Dirty. Fraudulent for making me have to pay more.
• MUHAMMAD (9/5): -
• Pande (9/5): Convenient close to airport location with option for 2 bedrooms and bathrooms - Staff was great - concierge nevien and others attended to our every need and ensured we had a wonderful experience while in Cairo
• Nobukhosi (10/5): Perfect location, perfect home - Everything Nothing
• Michael (7/5): -
• Ahmed (10/5): -
• Ahmed (3/5): -
• Dagmar (6/5): - Nähe zum Flughafen. Kleiner Supermarkt, Restaurant, Starbucks neben dem Hotel. Ich bekam ein Upgrade, statt einfaches DZ gab es Zimmer 404 /Suite! Nettes Personal und sauberes Zimmer. Frühstück war für mich gut. Das einzige große Problem in diesem Hotel ist die Belüftung bzw. der Abzug! Es ist keine manuelle Steuerung möglich! Daher ist es immer laut! Was auf Dauer (für mich) sehr anstrengend war. Für ein Zimmer, indem man nicht schlafen kann ist jeder Preis zu teuer! Leider ist der Shuttle zum/vom Flughafen eine extra Leistung und sollte bei dem Zimmerpreis incl. sein! Aber zum Glück gibt es UBER !
• Mohammed (1/5): اسوء ريدسنبلو سكنت في - قرب من المطار كل شوي يشتغل انذار الحريق ازعاج الموظفين غير مستجيبين
• Jakub (6/5): Hotel max na jedną noc. Ogólne wrażenie - brudno. - Apartament był bardzo duży i na plus koktajl i poczęstunek powitalny. Niestety hotel brudny. Pod prysznicem pełno czarnych włosów. A podłoga w łazience była lepiąca.
• Akmel (1/5): BAD EXPERIENCE - Nothing Receptionist She keep asking me personal; questions
• İnanç (7/5): Genel olarak 10 uzerinden 7 bir tesis -
• melisa (6/5): -
• MAJID (8/5): رقي التعامل والهدوء - موظفي الاستقبال وجميع فريق العمل. الهدوء. التكييف. الأسرة وثيرة. القيمة مقابل الإقامة. بُعد بهو الفندق الرئيسي عن الشارع العام، خاصة لكبار السن.
• Alabbas (9/5): -
• Mugisa (3/5): -
• esref (7/5): -
• Ahmed (1/5): My stay was okay, but I was very unhappy with the service, especially the dry-cleaning. - The location was very convenient. I’m very disappointed with the dry-cleaning service. I brought in 8 shirts and clearly asked several times not to put them in the dryer. Unfortunately, they did it anyway, and now my shirts are ruined. I really don’t understand how this could happen after I gave such clear instructions. I do not recommend anyone to use this dry-cleaning service.
• Ahmed (10/5): -
• Ahmed (10/5): -
• Abdulaziz (7/5): -
• Agnieszka (10/5): - Je recommande vivement cet hôtel. Le petit déjeuner était excellent. Il y a un grand choix, c’est frais, la présentation est soignée - un vrai régal. La literie est excellente. L’hôtel paraît neuf et propre. L’emplacement est parfait pour ceux qui souhaitent fuir Le Caire et se reposer plus au calme, loin du centre ville et son brouhaha. L’hôtel se situe à 5min de l’aéroport, dans un centre commercial - donc vous trouverez tout sur place - les restaurants, cafés (Starbuck etc) Il y a une grande piscine au 2eme étage.
• Yasser (8/5): Value for money and great staff - The Staff were great , Value for money, N/A
• Dmitry (4/5): -
• Hafiz (9/5): -
• راشد (9/5): - كل شي جميل ورحابة العاملين به من موظفين الأستقبال الشقة ماشاء الله جدا جميلة وكذلك الموقع لقربه من جميع المطاعم سوبرماركت وقربه للمطار نشكر الموظفين على حسن الأستقبال والترحاب لا؛ ط
• Mona (8/5): -
• Anil (9/5): -
• Erkan (8/5): -
• Королев (6/5): Отель достойный, но персонал иногда нарушает личные границы с гостями. - Отель неплохой. Соответствовал ожиданиям при бронировании. Близость к аэропорту - безусловный плюс в случае кратковременной остановки в Каире. Было приятно получить ранний доступ в номер. Мы приехали в 11 утра и планировали пойти на шопинг, пока наш номер готовится. Но администратор предложила сразу заехать без дополнительных сборов. Это большой плюс. Во время последнего завтрака произошла странная и неприятная ситуация. Прямо во время приема пищи к нам подошла менеджер зала и стала, не просить, а навязчиво требовать оставить положительный отзыв на одном из туристических агрегатов. Бесцеремонно выхватив телефон из рук она сама вписала нужную ей информацию, заставила сфотографироваться с ней и опубликовать пост. Напоминаю, мы были в процессе завтрака. Это неприемлемый сервис. Позже я зашел на этот агрегатор, посмотреть отзывы и обнаружил, что они все одинаковые и с фотографиями сотрудников, из чего можно сделать вывод, что это распространенная практика в этом отеле. Возможно, у них даже какая-то внутренняя конкуренция среди сотрудников. Уверен, гости, не должны участвовать в этих историях и получать негативные эмоции в последний день пребывания в отеле. Именно из-за этого моя общая оценка об отеле снижена.
• houssam eddine (10/5): - فندق جميل و مريح قريب جدا للمطار.
• عبدالعاطي (10/5): مشاء الله كانو 6 ايام حلوات - النظافه الموظفين ودوديين ومحترمين واسلوبهم حلو الشفاط في الغرفه له صوت مزعج
• Sefkija (8/5): -
• Marina (10/5): Perfect !! - Everything about the place and the room is seamlessly perfect !! Very spacious rooms. Special thanks to Abdulrehman from front desk and the most talented Chef Tamer Food variety
• Karim (10/5): - Great
• Gamine (9/5): -
• Eyad Mohamad (10/5): Best hotel in Cairo. - It was such a perfect stay at Radisson residences Cairo. The spotless hotell, the amazing staff, the food,... in simple, this is one of the best hotels in Cairo, and the big big thanks to the amazing, friendly staff.
• Ahmed (10/5): -
• Ahmed (10/5): -
• Ciella (10/5): On reviendra ! - On revient toujours dans cet hôtel quand on voyage au Caire. - Appartement spacieux et bien fourni. - Excellent emplacement - Market au pied de l'hôtel - Les personnes de la réception sont très serviables. Un grand Merci à Mme Neveen qui nous fait sentir comme à la maison et qui nous a même upgradées. On reviendra encore et encore ! - Un peu tricky de projeter son propre contenu sur la smart tv.
• Luay (9/5): - Spacious Water was weak, no water pressure
• Antony (8/5): Great hotel - Hotel was great, security not so much they didnt help me with my baggage or gift bags when they saw me coming. Overal hotel was great very modern great for families. Breakfast was nothing special but sufficient. Located very well in Cairo Complex in the middle of Heliopolis. The reception was very helpful and friendly
• Abdourazack (10/5): -
• Oumaima (5/5): Il y a encore des efforts a faire - L’espace des chambres Le fait que la piscine était hors service et ils ne l’ont pas mentionné, j’étais parti pour deuw jours , j’ai perdu toute une journee
• Abdourazack (8/5): -
• Alessandro (8/5): Una buona struttura nei pressi dell’aeroporto - Comoda e moderna La zona esterna.
• Tarek (8/5): -
• Gabriela (10/5): - Todo
• john patrick (10/5): -
• Dhanendran (10/5): Best business long stay hotel Cairo - Me and my staff stayed in this hotel for few months and it became home away from home for us. The amazing staff especially Niven and the rest made our stay perfect. The pool is great, size of room amazing, the gym is actually a Golds gym and it's a world standard proper gym (not like normal hotel gyms). Area around hotel is one of the less chaotic streets in Cairo. Easy to walk around and u can find restaurants, cafes,pubs,bars, supermarkets which made our stay so much more convenient. It's a 10 minute uber ride to the airport. 25 to 30 min ride downtown. Uber is so cheap so we really didn't mind that distance coz it's so peaceful away from the hassle and chaos of downtown cairo. Nothing
• Nedal (8/5): - Breakfast is very poor and nothing eatable
• Omaima (10/5): شكراً علي حسن الاستقبال و تجهيز الغرفة بالشكل المناسب - النظافة و التعامل
• FLORENTINA CIUCĂ (5/5): -
• ezeldeen (10/5): - فخم نظيف باب مدخل الفدق بعيد عن مدخل الفدق ولايوجد من يخدم بنقل الشنط للداخل
• Raed (8/5): -
• Remy (7/5): Veldig bra hotell - Veldig stor leilighet med god standard ELSKER gymmet og bassenget Var et helt fotball lag i samme etasje som bråkte med dører i gangene
• SEFAIN (10/5): -
• Fathi (10/5): - It’s all good

Photos