Kivrak Hotel

Location: Kazim Ozalp Cad. No:202 Muratpasa, Antalya, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 11:00 AM - 02:30 PM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Hammam
• Shared lounge/TV area
• Wheelchair accessible
• Lower bathroom sink
• Public Bath
• Fruits
• 24-hour security
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Covered parking
• Bulk dispenser for toiletries

Rooms Available

• Standard Double or Twin Room

  The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 3 beds.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key card access

• Standard Triple Room

  The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key card access

• Large Single Room

  The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (1 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key card access

Guest Reviews

• Ali (6/5): -
• Belind (3/5): - الفطور سيء والحمامات ليست نظيفة بالدرجة المطلوبة الموظفين لم يعطي لنا وقت اضافي في الغرفة وكان لدينا طفل رضيع في الساعة 12 طلب الخروج من الغرفة
• Monia (1/5): I wouldn’t back there ! - Only thing that I like the hospitality of the staff . They were doing renovations on my floor doors and furnitures was not safe on the way as I have children , the bathroom was very old and dirty . Window was not safe . Lining was dirty .
• TARIK (1/5): -
• Kezban (4/5): Het is echt een smerige hotel - Alleen locatie Super vies overal
• Marzena (1/5): It was an experience I will NEVER repeat. - The location was great. Room 207. It was unclean. We tried other rooms but all were the same (disgusting) Toilets were horrendous. Had to buy my own domestos bleach and scrubber. Bedsheets and towels were stained. Tobacco smell glued to the place. WIFI was very bad, had to walk to the lift/stairs area to get WIFI to check my phone. AC was very weak. Curtains are NOT blackout and it doesn’t cover windows properly. Shower was very weak, at times water didn’t work and when it did it was just cold water. There was a women at reception that wasn’t very nice. The men and young boys that work there were very nice and helpful.
• Nasser (4/5): Disappointing -
• Rand (7/5): Good -
• Dr. (6/5): Pleasant - Location. Room size. Breakfast.
• Kaka (1/5): Disappointed - Location Very old and inside rooms carpet beds shits towel all old smell
• Mawadda (7/5): Had a lovely time here great location in city centre… - The rooms were spacious and comfortable everything seems fairly new and the bathroom too. Pleasant and accommodating staff very thankful for them especially in the cafe where they heated my baby’s food everyday without complaining. What we loved about the hotel is the location it’s right in the city centre it’s only 2 minutes walk to Mark of Antalya Mall where we went everyday with the kids for food, shopping and kids play. Also the tram is right in-front of the hotel we took public transport and the kids loved it. They didn’t clean the rooms unless you had asked them to which really bothered my husband who’s a clean freak and after he asked sometimes they still didn’t clean them till later or the day after. Even though the rooms seemed larger and nicely designed it lacked appliances as they don’t provide any kettle or tea ingredients in the room. Also the toiletries provided are so cheap I broke the dispenser twice and spilt soap everywhere coz it’s really hard to pump it out I wish the provided mini shampoo and soap bottles like other hotels. Finally the corridors are so our faces almost melt every time we got to our floor by the time we search for the key card inside my bag everyone would be sweating so hated that part. I would stay here again provided they made improvements to their services.
• Mohamed (1/5): Very poor. Doesn’t deserve the money - Nothing Very poor hotel towels are dirty no ironer prices at booking is higher than booking the reception insisted to take the money is euros When I wanted to pay in dollars
• Ahmed.. (9/5): Superb -
• Hiiwa (8/5): Very good -
• Amer (8/5): Very good -
• Ganna (7/5): Good -
• Amra (9/5): Superb -
• Muhammad (1/5): Bad - Dear Sir or Madam, I want to let you know about breakfast I reached there 12 June and tomorrow morning I went to the breakfast place. What I saw there some items finished. Because there breakfast time was 8 am to 10:30am and I went there 10:00 am. After that, I went to manager room and I inform him about breakfast. And then, the problem was water and I asked them how can I do use toilet and shower the said sorry. Thirdly, problem was air conditioner which was 100 years old. It wasn’t work properly. Next day Friday same conversation was breakfast and I got off without breakfast. Finally, absolutely waste my money and I will complain about this issues with Booking.Com. I will call customer service today Muhammad Amjad Booking.com is a name of the world and I expect it better. If customers are not happy with it you will lost your money. You should contact with customers who complain about this situation. And give back money to customers
• Anonymous (10/5): Exceptional -
• Marjan (8/5): Very good - Everything was excellent but not about cleaning and breakfast Clean up
• Shamim (4/5): Last time we came there was more variety of food for breakfast even then it wasn’t much but this time was awful. The sec - The location was perfect close to old town and shopping center The breakfast was very poor, only boiled and scrambled eggs with bread and a bit of salad every morning sometimes it had finished.
• Kandarpa (9/5): Superb - good location
• Maher (9/5): Superb - All was ok. Internet was not good. Cleaning ladies were asking about money and money.
• Volodymyr (7/5): Good - The location is not bad, Breakfast is also good It’s not clear how to use the spa and bath services, I haven’t even used them, the shampoo is cheap, I bought my own
• Rashda (9/5): Great stay would recommend - Really welcoming staff. Had a great experience at this hotel. Breakfast was okay could have been better
• Mohammad (7/5): Breakfast should improve as well as WiFi. - Location good but breakfast was not good as it was used to be before. I stayed at kivrak four years ago the breakfast then was much much better than this time. The diversity of the breakfast was much less this time. Breakfast and WiFi weren’t to the standard we expected.
• Muhaned (6/5): Pleasant - Comparing the price and service, it's a good hotel to spend one or two nights, no more.
• Alexander (4/5): Disappointing -
• Viktor (8/5): Price and quality is okey. But with some problems. - Location is so good. 3 minutes from grand Mall. And 15 minutes from Kaleici. Many good cafe near the hotel. All furniture are new. Nice cleaning. Breakfast is really awful. Not fresh. And almost no choice. Also we have problems with a towels at my room.
• Aisaule (6/5): Pleasant - The location of hotel is good, closer to Mark Antalya, the room was cleaned every day. The breakfast was good and delicious. The room was smoking room and smelled smoked inside, even I asked for non-smoking room during booking. Even the room is cleaned every day, I saw one cockroach at night in bathroom, and I killed cockroach in bathroom. Since my air plane ticket was changed to 17-Oct-2022, I have to check out one day earlier and informed the hotel reception about my stay for 4 days instead of 5 days. I talked to reception to inform high manager, they finally did not return my one day stay amount in TL (equal to $40). Basically, they informed me that next time, I can stay 1 day extra for free.
• Suzannnah (5/5): Last-ditch place to hole-up in the zombie apocalypse. - The cleaning ladies were attentive, polite and very hard-working; perhaps overworked. Breakfast was traditional Turkish, healthy, fresh and enjoyable. Central location with plenty of amenities nearby; including good coffee shops and safe streets. The way I was spoken to when I first arrived! The desk staff snapped their fingers and repeatedly and aggressively said 'Hey! Lady!' 'Hey Lady!' This was after they had initially used my actual name as I arrived at the desk as well as noting my title. I was treated as though I were a stranger on the street causing an inconvenience and not a hotel guest. I was required to pay upfront for my hotel - which I thought I had paid on credit card before arrival; and so was fumbling in my bag - after a very long journey. The impatience and disrespect shown to me made me feel vulnerable, frankly. I was then told that I would be moved to another room after I had completed my transaction so did not unpack my things until 3 days later when it transpired that I would not be moved to another room. My shower did not work properly (low pressure and lime-scale prevented the even flow of water through the shower head), wardrobe had finger marks all over it suggesting that touch-points hadn't been cleaned either. Room stank of smoke, such that the person showing me to my room actually opened the window. This happened several nights in a row; and this was an issue, as I do not smoke and smoking in the room was banned. Wifi signal was not obtainable at one end of the building - my end (adjacent to the lift). Landing lights were on a motion sensor and didn't stay on long enough to allow you to navigate the stairs. I'm quick and fit so I can't image anyone else having any easy time. There is a lift but it is tiny. There was rubbish in it on the first night of my arrival. I suspect that I may have been charged for water I did not use from the minibar.
• Waleed (6/5): Great Location, Good staff - The location is super ideal - Mall is like 2 mins away, the bazaar is only 10 minutes away, everything can be easily accessed from the location. The rooms are really small and the site advertises that they have a sauna, in my 6 days worth of stay not a single day the sauna worked. they also tried to charge me extra money just because I cleaned some spilled juice on the floor which was a slip hazard for my daughter
• Tareq (5/5): Passable -
• Reshma (7/5): Good hotel, not nice breakfast - Room was very big and had extra single bed and few minutes walk from mall Markantalya and trams. Shower drainage had mould and breakfast was horrible. Scramble eggs tasted like water.
• Berrama (5/5): Passable -
• Yahya (10/5): I recomend it highly - The lady on the reception...i think her name is Hulya...she is really excellent Everything was excellent
• Muhammad (1/5): Bad -
• Saber (4/5): Disappointing - Unfortunately, it was a smoking room and I could not sleep all night. For the money that I paid, it was really a low quality.
• Amir (7/5): Good - Location was good. Breakfast quality and quantity must improve!
• Osama (9/5): execellent place to someone looking for shopping - Locatie was very good ( in the center), also 100 m from Mark Antalya, beside the tram stop, also you can walk to the old city of Antalya 700-800 meters, there is also bus stops on the highway. Location , breackfast, air conditions, rooms are very good,
• Laura (1/5): would not stay again as felt very uncomfortable - nothing unfortunately the staff spoke hardly any English was very uncomfortable as a female solo traveller and difficult to even understand when asking where the bus station was there were no sheets on the bed and the bed super hard and uncomfortable the aircon was to cold with it on to hot with it off the breakfast was awful and no staff around to describe any of it or any cups for coffee the water pressure was zero and was to hot and could not make cold
• Zahid (3/5): Poor - only the location no proper wifi . no bins in the room no tv . and no facility for hot water
• Ilham (6/5): Pleasant - Location is the best: very central and to everything you need The hotel is clean
• Hameed (6/5): Pleasant -
• Hadar (5/5): Passable -
• Khlil (10/5): Exceptional -
• Baraa (6/5): I won't stay here again, unless it's cheap or my only option. - Renovated rooms Very very bad service, breakfast 0, housekeeping forgets to put towels and toilet paper, the pillows are so uncomfortable. However the rooms are renovated and a bit clean.
• Khalid (7/5): Good - Staff was cooperative and courteous. Located in City centre so easy access to facilities.
• Hamda (10/5): Wonderful - The staff were amazing, exceptional manners and attitude, amazing facilities, Nothing amazing
• Cyrus (8/5): Very good -
• Tabagari (7/5): Good - Good location if you want to live near old castle. Room was clean everyday. If you want beach and swimming it is not good. Also hotel was toowarm and almost no sound isolation.
• Rehan (7/5): Good -

Photos