NOX Richmond

Location: 3 Petersham Road, Richmond, gb

Star Rating: 7.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Private check-in/check-out
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The triple room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Small Double Room with River View

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Studio with Jacuzzi (Lower Ground floor)

  This studio provides a hot tub. Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. The studio features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Small Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room with River View

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as river views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Tim (7/5): Pleasant - Friendly Staff. Great location 1. Excessive noise from other guests outside room. Banging doors, loud talking 2. Irritating noise from bathroom. Dripping or similar 2. Dirty windows.
• Stephen (10/5): - Great value for money. Front of staff gave a friendly and helpful welcoming.
• Paul (9/5): Lovely room with a view of the river. In a brilliant spot. I'd happily stay here again, no question. - The location is ideal in my opinion. You never know until you get out and walk around a place and form a map in your mind of where things are in relation to where you're staying and sometimes it works out ok, sometimes not so good -but the NOX is in a great spot. You're reminded again and again as you expore the town that you kind of landed on your feet. For that reason alone it's brilliant vlaue for money. On top of that the room was just what i needed. It had a lovely view, the bathroom was compact but no complaints, there's a novel little built-in 'kitchen' hidden behind doors. You're on holidays guys you probably won't be using it but it's there for you all the same. You'll want to get out and get a coffee or whatever when you're so close to everything. I'd like if the doors of other rooms closed quietly/ silently. There are sounds of guests trying to navigate through the doors with their luggage and carry them down the flights of stairs which you may pick up on if you're a light sleeper. This can happen from early morning onwards as people check out at various times. You'll be carrying your suitcase up to the 2nd or 3rd floor (well I did) -there's no elevator because it's not a big purpose built hotel but it's only just the once after you check in, coming down with your suitcase when you're leaving is more manageable I'm nitpicking here when I say the wardrobe was on the small side but it didnt bother me as I was only staying a few nights and they're really using every inch of space as efficiently as the building allows.
• Janine (10/5): Can't fault it - Great location, clean and had everything we needed.
• lara (10/5): Perfect place for a very good price - Great staff ! N/A
• Sharon (8/5): Great location for a short stay - Great location, a short stroll from the river and the bars and shops. The room was compact and comfortable with everything we needed Noisy, our room was at the front on the hotel on the main road. Also the kitchen cupboard area smelled very damp and musty although it was clean
• Aysun (8/5): -
• paul (8/5): So convenient - Central
• Hunt (10/5): -
• Deborah (8/5): - Struttura pulita e in ottima posizione Nulla
• Steven (1/5): Would not recommend - The location Almost everything else - uncomfortable bed, small and dingy room, a reception desk that was unstaffed for long stretches of time, with no way to contact personnel.
• Fabiane (10/5): -
• Fabiane (10/5): excellent value for money - The location, cleanliness, and reception are excellent. Nothing to say.
• Glyn (7/5): -
• Sophie (8/5): -
• Sophie (8/5): -
• Stephanie (9/5): Excellent stay. - The proximity to all transportation, shops and cafes was excellent. Beds were comfortable and the room was very quiet. Stairs with our heavy suitcases. We were traveling for just under a month so had a bit of luggage. There are no lower ground floor rooms so not great for anyone that has mobility issues. We were fine though.
• Martin (10/5): -
• Matt (9/5): -
• Sharon (7/5): Clean and easy to find. Kitchenette is a great idea and has everything you would need. No lift - Clean and easy to find No lift, I have bad knees and was on the 2nd floor, when I asked if anything lower the staff said they were fully booked.
• Martyn (7/5): -
• Bajus Katarzyna (10/5): Fantastyczny - Pobyt w hotelu był fantastyczny. Obsługa już od momentu zameldowania bardzo miła i pomocna. Pokój bardzo cysty i komfortowy. Jest zaopatrzony we wszystko czego potrzeba zarówno sprzęty jak i kawa, herbata, mleczko i pyszne ciasteczka. Bardzo wygodne łóżko. Lokalizacja hotelu to również ogromy plus. Blisko sklepów, kawiarni, restauracji, a także blisko rzeki i parku. Zarówno miłośnicy natury jaki zgiełku miasta znajdą coś dla siebie. Na pewno tu wrócę i z czystym sumieniem polecam każdemu.
• Bruno (9/5): -
• RENE (9/5): -
• Emily (10/5): Great - Very clean and modern Room had a fridge, hob, microwave, toaster, and kettle! Nice big window Very central Quiet ! No loud noises Didn't matter for me but I didn't see an elevator
• Elizabeth (3/5): Enjoyable stay in a good location of Richmond. - Location and good value with a helpful staff. No problems so no comments.
• Canbit (8/5): -
• Chris (8/5): Just what i was looking for made better by the staff who are amazing and so friendly and helpful - Staff, location, shower and fridge sink water spout by far too big and long, kept hitting my head when washing face... my recommendation would be instant new, smaller one.
• Finley (10/5): -
• Jen (9/5): - Location was great, room was spacious, beds and bedding were comfortable, shower and water pressure were good, and we were pleasantly surprised with the kitchenette in our room. We were a short walk from pubs, shopping, the river, Richmond Hill, and Richmond Green. We would definitely stay again! Nothing -- we were very pleased!
• Terrence (9/5): Always good for purpose -
• David (10/5): It was perfect for our stay to visit the theatre - Good location great reception staff room excellent All good
• Robin (9/5): Sehr gutes Hotel - Lage Na
• Aaron (10/5): -
• David (9/5): -
• William (7/5): Fair comfy convenient - Proximity No hanging for clothes
• Carole (9/5): Bon séjour à richemond - Le personnel est tres sympathique et au petit soin Il y a quelques éléments à revoir. Resserrer la poignet de porte et peut-être verifier si le grille-pain fonctionne Il manque peut etre un plateau ou une table pour utiliser le potentiel de la kitchenette
• Scott (10/5): Fabulous, clean and beautiful - The location and the room was lovely.
• Clare (8/5): -
• Federica (9/5): Ottimo appoggio per Richmond e Kew Garden - Stanza seppur piccola ma con tutto il necessario compreso piano cottura, microonde, bollitore, asciugacapelli, asse e ferro da stiro. Il televisore Smart una chicca! Posizione ottima per una passeggiata lungo fiume, per raggiungere Kew Garden ma anche circondata da diversi posti dove mangiare o comprare beni di prima necessità. Niente in particolare. Solo poco spazio per muoversi nella stanza ma è tipico di Londra.
• Jeremy (8/5): -
• Silvana (9/5): Excellent quick and cheap overnighter - Best for cheap No lift for baggage
• Sharon (9/5): Super comfy hotel. - A lovely room on the 3rd floor. Small but very clean. Great to have a kitchenette. Lovely shower. Bed very comfortable. Generous with tea, coffee, milk. Hotel is in a great location and very reasonably priced. Would definitely recommend! Nothing really. A king size bed would have been good, but for the price it was great. Can't understand what other people were complaining about!
• Madoka (9/5): -
• Valeria (9/5): Comfortable stay at a great location - Location is excellent right by the river and lots of shops. The room was spotless and had some extra touches like a microwave, kettle, etc. It had river views and everything we needed for a comfortable stay. Would definitely come back again. It was on the third floor which was not an issue as we had backpacks. However, tricky if you have heavy bags.
• Charlie (7/5): - Good location, clean 7 comfortable
• Diana (8/5): Functional stay in central location. - Excellent central location in Richmond, near the river and all bars and restaurants. Helpful staff. Comfortable bed. Good value for money given the location. Rooms are quite small and visitors should note there is no lift. Biggest issue for me, at 5’2”, was being unable to reach hanging rails in wardrobes, glasses and mugs in cupboards and cords to operate the blinds. I’ve never experienced this in any hotel or property before, and it is a major design fault. Lucky that I was travelling with a taller partner!
• Emma (8/5): - Great location 👌 clean small but for a short stay its great.
• Kelli (1/5): Good location, poor hotel - Location was fab! The most serious issue was a significant fly infestation throughout the room. There were flies covering the ceilings and walls, with swarms continuously flying around the space. This made the room unhygienic and extremely uncomfortable to stay in. I have photographic evidence to support this. I reported this issue on the first night of my stay. However, I was advised to go to a shop and purchase fly spray myself, which is not an acceptable solution. When I requested to be moved to another room, I was informed that the property was fully booked and no alternative accommodation could be provided. In addition to the infestation, there were several other concerns: - The bathroom was dirty upon arrival - Mugs provided had visible lipstick marks on them - The Wi-Fi did not work at all during the stay - The bed was a small double and not suitable or comfortable - The room itself was extremely cramped, comparable to a cupboard, with no natural lighting in the bedroom - The kitchenette window was obstructed by a tree, further limiting light. - No onsite parking
• NUNO (1/5): Terrível - A localização Uma experiência horrível. No primeiro dia após ter avisado que ia chegar tarde (1:30 am) foi-me dito que não havia problema porque a receção estaria aberta 24horas. Quando cheguei ao hotel por volta da 1:30 am, o hotel estava fechado, ninguém na recepção, ninguém atendia os telefones. Tive que arranjar outro hotel para essa noite. Experiência a não repetir.
• Sarah (10/5): Excellent hotel with great staff - Really nice hotel, staff very friendly and excellent customer service. The room was spotless and a nice decor. Lovely little kitchenette, toaster, kettle, hob, sink etc. Very quiet and the location for Richmond was superb.
• Paul (9/5): -
• Emma (5/5): Cheap and cheerful can’t complain -
• Kathryn (7/5): -
• Luke (3/5): -
• VINCENT (8/5): Une très bonne escale à Richmond - Les chambres et les salles de bain étaient propres, la literie confortable Chambres un peu petites sans dispositif pour installer les valises
• Paul (9/5): -
• Leon (10/5): -
• Barbara (8/5): -
• Lian (9/5): The hotel served it’s purpose - Location Small and no facility for breakfast
• Hannah (8/5): Ideal location for Richmond and Twickenham - Convenient location Clean room Comfortable Noisy at the weekend due to the bar next door. Some facilities need maintenance - I had to change rooms due to a broken door handle and my new room extractor fan was running permanently. Also, wardrobes are so tall that I had to use a chair to reach the hangers. There is no lift so there are a lot of stairs, particularly as I was on the 3rd floor.
• Ferretto (10/5): -
• STEPHANIE (7/5): -
• daniel (9/5): -
• Rachael (8/5): -
• Leila (10/5): Very pleasant stay in the centre of the city, good commute,,easy access to local shops abd the river. - Clean, modern, kitchenette is well arranged. A newly refurbished, which helps to keep the scores up. Need to know the door code to enter hotel or buzz for the reception. It's a small boutique hotel.
• Linda (8/5): - Clean, good facilities - fridge, microwave, crockery, iron etc. Code to get in frint door - felt safe. Bed was a very small double. OK for me on my own, but would have been cramped for 2.
• M. (8/5): -
• Bruno (8/5): -
• Hamza (6/5): -
• Paul (8/5): Superb location and would definitely stay again. - Location and cleanliness. Rooms are a little cramped.
• Canbit (9/5): - Excellent Location by the river, although the noise from people partying could be loud. Clean and well organized room. The pillows are too hard.
• Canbit (8/5): - filling this out for someone else. filling this out for someone else: please don't ask for multiple reviews from the same room booker.
• stephan (8/5): An excellent small hotel. Very good location. Everything you need for a short stay in Richmond. - Excellent location. Room was quite hot on a very sunny day. South facing.
• Marjorie (10/5): Enjoyed my stay - Great location the room had everything you would need .
• Sam (3/5): -
• Zoe (6/5): Noisy and firm bed, reasonably priced - The location was good, very clean. Surprise to have a small kitchen area, although not very equipped, so you couldn't cook anything other than a microwave meal. Reasonably priced. Very noisy, no soundproofing between rooms and corridors. Can hear people coming back at night. Can hear the cleaning staff in the morning. Very firm bed, only one pillow each.
• Nicole (8/5): -
• Elisa (8/5): -
• Lena (10/5): -
• Rhiannon (8/5): -
• Debbi (8/5): - Near Richmond Park Steps (no lift)
• Michael (10/5): Great staff. Spotlessly clean. Fabulous location - Amazing boutique hotel. Spotlessly clean. Fantastic staff. Excellent location. Thanks for a lovely stay. I will be back again….and again….and again….Michael
• Robin (8/5): Top locatie, prima prijs-kwaliteit. - Locatie is top, redelijke prijs kwaliteit verhouding. Basic, maar nette kamer. Smart-tv aanwezig.
• Hugh (6/5): Handy - It was in just the right place at the time. Nothing, it was fine.
• mustafa (8/5): - Temiz ve konum güzel Yatak küçük ve oda Bodrum katta
• kerry (6/5): No hot tub - Location perfect staff very helpful hotel very clean Was told was a hot tub with room i booked reason I actually booked this room to find a jacuzzi very disappointed
• Vittorio (10/5): -
• Morgan (5/5): -
• Piotr (9/5): - Widok na Tamizę oraz lokalizacja i stosunek ceny do jakości. Byliśmy już po raz drugi i napewno wrócimy :) Brak negatywów :)
• AMH05 (8/5): -
• Guest (8/5): -
• Huib Has (8/5): Richmond hotel - De locatie in centraal Richmond Front desk team keek niet eens op als je als gast binnenkwam of vertrok, extreme focus op de eigen mobiele telefoon. Hoofdkussens zouden dikker moeten zijn. Een ochtend was er geen warm water.
• Consan (10/5): -
• Maureen (10/5): -
• James (9/5): -
• Patricia (9/5): Great Hotel will book again - Kitchen facilities were a nice surprise Good location Maybe 2 pillows but nothing else really
• William (7/5): Cheap and good location - Cheap Good location Small bathroom Stairs
• Åsa (7/5): -
• Maxine (8/5): Great location, perfect for a short stay! - Great location and very clean. Our room was quite small but ok for a couple of nights.

Photos