Tsapas Homes

Location: 12 Whalley Court, Doncaster East, au

Star Rating: 7.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 09:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking

Rooms Available

• Standard Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Superior Double Room

  The double room features a washing machine, a tea and coffee maker, as well as a shared bathroom boasting a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. Featuring outdoor furniture, this double room also offers a dining area, a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Heating
  • Shared toilet
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Hand sanitiser

Guest Reviews

• Yuqing (1/5): - Our stay was extremely disappointing. We booked Room 2 for one month, but the experience was unacceptable. The host removed the dryer during our stay without any notice and never replaced it, despite saying they would. This is completely unreasonable. Guests in Room 3 even held a party (apparently approved by the host) with last-minute notice. There were many children staying overnight, and it was extremely noisy the next morning. Other ongoing issues included: loud TV from Room 1 until after 1 a.m. every night, poor shared bathroom hygiene (urine left on the seat), and no proper management of these problems. The house itself is very old — creaky wooden floors, a clogged sink that was “fixed” with just a plunger, many cockroaches and large spiders, and a sagging, uncomfortable bed. Overall, the property is poorly maintained and badly managed. We would not recommend staying here.
• Yi (8/5): - great value of money. kitchen is good
• Jan (7/5): Suitable for a budget overnight stay in the city - Convenient location near freeway, quiet street
• Hao (7/5): 深入居民区体验墨尔本日常生活的好去处 - 位置不错，深入居民区，静谧有格调。周边2km内有各种大型商场、超市、餐饮店，尤其是香港人聚居的华人区，有非常正宗且便宜的粤菜。房子很大，厨房设施齐全，沐浴热水充沛，卫生维持良好。房东很亲切，帮我们解决订单扣费的问题， 客厅大哥一直在看电视，也不出门，致使我们无法使用客厅公共空间，不过这个也没关系，他人非常友善。在我们入住后的最后一天，其中一个房间住了三个人，客厅住了一个人，总共四个人。第二天一早我们要赶往车站离开墨尔本，6个人抢一个厕所，很不方便。我认为还是要控制一下同期入住人数，否则入住体验不太好。建议增加厨房用纸，否则很浪费厕所用纸。
• Louison (5/5): Bon qualité/ prix mais le professionnalisme de l'hôte à revoir - La chambre, la cuisine et le salon étaient grands. La penderie de la chambre est parfaite pour 2 personnes. La lumière centrale de la cuisine ne marchait pas et une lumière sur deux marchait dans la salle de bain, et prises non fonctionnelles. Autre gros problème : Nous avions réservés une semaines à l'avance, afin d'y rester deux semaines. Sauf que le jour même de notre arrivé, l'hôte nous a informé que nous pouvions que venir dans 2 jours (problème dû a Booking apparemment). Alors que notre réservation avait été confirmé une semaine à l'avance. Nous avons appelé Booking pour avoir une mini compensation, car l'hôte n'était pas très empathique, et mettait 1/2 jours pour répondre aux messages.
• jente (8/5): - Value for Money and location close to transport Nothing
• ilay (9/5): -
• Zong (9/5): -
• Kennedy (1/5): -
• Levin (9/5): Es ging uns dort sehr gut und wir hätten den Aufenthalt gerne verlängert. - Die Unterkunft hat einen schönen Wohnbereich und eine große Küche. Wir könnten ohne zusätzliche Kosten unsere Wäsche waschen und das alles zu einem unschlagbaren Preis. Die Außenanlage war nicht wie erwartet. Und in unserem Bad war ein kaputtes Lüftungsgitter im Boden. Das Loch war dreckig, es kann etwas hereinfallen und man kann sich verletzen. Das muss repariert werden.
• Raid (4/5): -
• Samantha (7/5): Clean and comfortable at an excellent price - Clean and comfortable, excellent price Instructions to open the lockbox were not clear
• Patricia (7/5): Good - Close to where I needed to be. Nothing
• Aimee (1/5): HORRIBLE DO NOT BOOK HERE - Unfortunately, we found the experience to be deeply disappointing and distressing, to the extent that we made the decision to leave after just one night. Firstly, the listing photographs did not accurately reflect the reality of the property. While we expected a comfortable and peaceful setting based on the images provided, what we encountered was quite different. The discrepancies between the advertised accommodation and what was actually offered were significant enough to leave us feeling misled. However, the main reason for our early departure was the presence and behaviour of the other guests. Their conduct made us feel extremely uncomfortable and unsafe. It was not the welcoming, respectful atmosphere that one would expect from an accomodation stay. There was an ongoing sense of unease, and we felt compelled to leave for our own peace of mind. This was not a decision we took lightly, especially given the inconvenience and cost involved. Given that we had paid for multiple nights but were unable to complete our stay due to circumstances beyond our control, I believe it is fair and reasonable to request a partial refund for the unused nights. We had looked forward to a relaxing break, but instead we were left feeling distressed and disappointed. The host has failed to refund me still so I will be escalating this further.
• Akira (10/5): Exceptional -
• Louey (8/5): Very good -
• Louey (6/5): Pleasant - 1. Descent value for price 2. Basic but spacious 3. Nice hot shower 4. Large screen TV 5. Good communication
• Intizar (4/5): Disappointing -
• Agustin (7/5): It’s nice and you rest well. It also depends who you share with since there are 2 other rooms - Person who called and help with self check in was very nice. It’s a home so it feels like it. It could use a deep cleaning and some updates in the toilet but it was all good and clean overall.
• Marysteph (7/5): Good -
• Runa (8/5): Very good -
• George (8/5): Very good - Amazing host and great property
• Varshitha (8/5): Very good -
• Anthony (10/5): Exceptional - The property is very clean, quiet area, well located. Nothing
• Yong (5/5): Passable -
• Salioa (7/5): Good -
• Brian (10/5): Exceptional - Located in a nice and quiet area conveniently close to transport Tsapas Homes was more than I could hope for. Whether you're on a business trip (Like me) and need confort and calm, or on holiday trip but still want to feel at home, this place is the perfect pick Give it a go you won't be disappointed
• Yi (9/5): nice stay, I’ll book it again. Tina is very friendly. - very nice and cozy place
• Veronica (6/5): Great value for money! - Tina provided a friendly, warm welcome and showed us around her property. We certainly felt comfortable while we were there. A big bonus was access to a full kitchen. The 3brm house was fully tenanted while we were there. With 4 different groups of people on different schedules, it felt like people were always coming and going. Not usually a problem, but with no carpeting and squeaky floor boards, restful sleep was hard to come by.
• Paula (5/5): Average stay which didn’t provide me ensuite bathroom - Staff were accommodating when ny room was not private ensuite as advertised. They blocked out other room to ensure I have the main bathroom to myself. False advertisement ‘room with bath’ is not ensuite but to share with other residents in main bathroom with a bathtub. The house is rather old and slightly run down despite it was clean enough.
• Kiki (10/5): We loved staying at Tsapas House the house is well equipped with everything we needed and the house was so nice and warm - Making a new friend! Nothing
• Ruwan (7/5): Good -
• Irnasya (8/5): Great stay! - It was so hassle-free. I self-checked in and was able to rest immediately without any other interruptions. Tina was very clear in her instructions and was very nice. The room is very comfortable, so spacious and the bed is so comfy. Nothing really. I didn't like how cold everything was, but that's Melbourne winter for you!
• Hay (8/5): Satisfactory 8 nights stay - Very conveniently located. Owner friendly and made checking in and out easy. Having access to a kitchen and laundry was a huge bonus. The water pressure and temprature was great in the shower/bath combo.
• Farzaneh (5/5): Being stressful at first but was not bad, comfortable room - Good temperature, comfortable bed The booked accommodation was not available and I was asked to go to another house. I refused then she behaved badly and asked to cancel my booking at the reservation day. It was impossible to find another place at that short time frame. Then I said ok I want the new place and apologize. After that she behaved well, even provided me a hair dryer.
• Paige (1/5): Nothing the owner accidentally double booked us and cancelled - Nothing the owner accidentally double booked us and cancelled Nothing the owner accidentally double booked us and cancelled
• Shino (9/5): Superb - Nice location, not too far from the city but even too close. We could have a rest and relax as it was our house. Nice staffs as well. There was no neighbors next us but, blinds were not working well and it was cold. (There was additional blanket which was fine to sleep)
• J (7/5): Good - The location for my business trip. The price is very fair. The property owner is willing to help if there's any issues. Everything was pretty okay, considering the price. The house itself is a bit old but tidy and clean and well managed enough.
• Anthony (7/5): Good - Nice house TV didn't work
• Hyde (9/5): Superb - Very nice host. Clean, safe and comfortable home. Good value and large rooms.
• Trisha (7/5): Flexible Sharehouse with Accomadating Host - The host is very friendly and approachable, offering any additional supplies you might need for your stay. Everything I needed in a room was provided as seen in the photos. There's plenty of parking with two shaded car spaces for sedan/ hatchback cars or a long driveway for bigger cars. The house itself has all the described facilities (aircon is in the main living room and each of the rooms has available ceiling or portable fans/ heaters). The host provided new heaters and changed the light in my room when I came home one night and it was faulty. Even upon check out, I had forgotten an item in my room, the host was able to safely return the item at a convenient time for me. My minor concerns are none that the host can directly control but rather revolve around the nature of a shared accommodation. The house has wooden floorboards so they can be a bit creaky at times. Overall I had all the essential supplies in the house and the host is extremely supportive of any issues you may come across during your stay.
• Ramírez (8/5): Very good - It has the basics you need. Good location. Privacy. Quiet. Cleaning could have been better. There where hairs in the toilet. Shower made annoying noise.
• Naveen (8/5): Very good -
• Rathul (10/5): Pocket friendly and worthy. - Same as pictured in booking.com Spacious room with attached bathroom. Shared facilities are good. Bus stop is just under 200 meters. Free parking on the premises. Too big kitchen with cutleries. Neat and clean. Air conditioner is not in the room. But the host provided extra fan to beat the heat.
• Yang (10/5): I had a great rest during my stay. - Great location in a corner block. Quiet, clean and tidy. The room was sizable and good value for money. I had a good stay there. Thank you, Tina, for sharing your wise life experience with me. The internet wasn't working well during my stay. hope fix soon.

Photos