Hotel Hacienda Supracafe
Location: Vía Panamericana Popayán - Cali, kilómetro 13, Corregimiento la Venta de Cajibío, Hacienda los Naranjos., Popayan, co
Star Rating: 8.7 Stars
Property Type: Hotels
About this Property
Charming Oasis in Popayan
Garden Oasis: Hotel Hacienda Supracafe offers a serene garden, ideal for relaxing strolls and peaceful moments amidst nature.
Comfortable Accommodation: Each room at the hotel is thoughtfully equipped with modern amenities such as a flat-screen TV, a safety deposit box, and a private bathroom for a comfortable stay.
Adventure Awaits: With hiking trails nearby and bike rental services available, guests can easily explore the picturesque surroundings of Popayan.
Ready to experience tranquility and adventure at Hotel Hacienda Supracafe? Book your stay now for an unforgettable getaway!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Chapel/shrine
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Bingo
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Covered parking
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Triple Room
This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Key access
-
Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Key access
-
Deluxe Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Key access
-
Deluxe Twin Room
This twin room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Key access
-
Suite
Boasting a private entrance, this suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with streaming services, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Board games/puzzles
- Shower chair
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Key access
Guest Reviews
- VICTOR HUGO (10/5): - Su ambiente. El entorno y las instalaciones fenomenales
- Charles (9/5): - El lugar es muy bonito y tiene bastante que recorrer La cama medio se sentaba ,parecía que se iba a caer, sonaba mucho.
Los precios de la comida bastante costosa
- Juan (10/5): - La administradora es el alma de ese sitio, pendiente de todo y coordinando todos los detalles A algunos empleados les falta proactividad.
- Jordi (9/5): - el lugar y la hacienda estan muy bien y los servicios de comida son de primera calidad.
- Carlos Andres Cabrera (10/5): -
- Arturo (9/5): The Hacienda Suprafé is a genuinely lovely place. Our stay exceed our expectations by far. - The location for the meals, starting with breakfast is beautiful, in the corridors or a large, inner patio (around which the 10 rooms of the Hotel are located). The breakfast was very nicely served and the staff was very felixible with our dietary needs. Wewere very pleasantly surprised with the beauty of the place. There is a great walk through the large food garden, a forested area, and of course the coffee tree area. The place was quiet but we met one of the owners and the staff plus some guests, a very nice experience overall. (We learned quite a bit about coffee and its processing). We arrived when it was already getting dark, and it wasn't easy for us to find the exact location and entrance. Better signaling would help (including on the main road, the PanAmerican Highway).
- Christian (9/5): Luna del miel - The staff, everyone from the amazing kitchen crew who delivered excellent meals to the reception staff who accommodated every request with a smile. This hotel was the right choice. We came for one night and stayed three.
- Zoé (10/5): -
- Scott (1/5): Poor hotel poor service - Nothing When we arrived at the hotel mid afternoon we were told the kitchen was closed because they had a big wedding the next day. This hotel is very remote and there is nowhere else to eat
All of the staff were busy preparing for that ignoring us and making lots of noise. If they knew they had a big event coming up why did they accept our reservation. This is not an authentic colonial hacienda. It was built only about 25 years ago. There were cockroaches and mosquitoes in the room but the staff didn't care when we complained saying they were too busy getting ready for the wedding.
- Serrano (10/5): No dudes en alojarte en este hotel. - El sitio es muy lindo , todo especialmente cuidado y organizado para tu comodidad . El personal excelente , atención muy personalizada . Tranquilidad total.
- Ursula (9/5): Superb -
- Luis (10/5): Exceptional -
- James (1/5): Who knows - The place looks great. We booked, received a confirmation. When we arrived we were informed by a young girl at the gate that there was no one in the hotel. We were let in and drove to the hotel. There was indeed no one there. We rang the number and we could hear it ringing inside. The hotel was all locked up. Eventually it was confirmed that everyone had gone home and that the Boss had a day off.
Warning.... If you book here, ring them. If they don't answer, don't waste your time going (1 hour round trip from popayan), they went home.
- Giron (10/5): Exceptional - Es un lugar surrealista, un paraíso inimaginable en un lugar inimaginable
- Grant (9/5): Nice place, but they need to up the offerings - Beautiful location near to a paved road. 80 year old hacienda. Lovely staff, nice room. We were the only paying guests there. Nothing really much to do once there. I really think they need to market the property a bit more and maybe have a tv/reading lounge for guests to use. The addition of a hot tub would be a great idea. It was a bit like a ghost town. Also, not that we would use them, there are no robes or slippers as mentioned on Booking.com profile. We were asked to also take dinner at 6pm and make our selections at check in. Also, they need to add some photos of the room!!
- Ferney (10/5): Exceptional -
- William (6/5): Pleasant -
Photos