Hotel Residence Promenade
Location: 32 Alexander Batenberg Str., Burgas City, bg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious French Art Nouveau Design
Promenade Boutique Family Hotel 3* in Burgas offers a unique blend of classic Rococo elegance with modern amenities. The hotel's architecture and decor are inspired by the French Art Nouveau movement, creating a luxurious and intimate atmosphere for guests to enjoy.
State-of-the-Art Amenities
Experience the ultimate comfort at Promenade Boutique Family Hotel with top-notch amenities. The hotel is equipped with modern cleaning technologies to ensure a pristine environment, especially for guests with asthma and allergies. Additionally, guests are treated to a complimentary minibar stocked with a selection of beverages.
Personalized Service and Multilingual Staff
Our dedicated 24-hour front desk staff fluent in Bulgarian, German, and English are always ready to assist guests with any inquiries or recommendations about the area. Whether you're on a vacation, business trip, or weekend getaway, the attentive service at Promenade Boutique Family Hotel ensures a memorable stay.
Book your stay at Promenade Boutique Family Hotel 3* for a luxurious and unforgettable experience in the heart of Burgas.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Ironing service
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Covered parking
- Beach club nearby (surcharge)
- Beach toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Studio with Sofa Bed
The bathrobes in the room are on request. This studio includes a sofa, private bathroom with a shower, a hairdryer and a toilet. The studio features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker, and a balcony with city views and outdoor furniture.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Double Room with Balcony and Sea View
The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The double room features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker, and a sea view with a balcony and garden furniture.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Double Room with Sea View
The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker and sea views.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Deluxe Double Room with Balcony and Sea View
The bathrobes in the room are on request. This deluxe double room includes a private bathroom with a shower, a bathtub, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker, and a sea view with a balcony and garden furniture.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
Double or Twin Room with Balcony
The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker, as well as city views and outdoor furniture. You can choose between a large bed or two separate single beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
-
One-Bedroom Apartment
The bathrobes in the room are on request. There is a sofa in the living room. This apartment includes a private bathroom with a shower, a hairdryer and a toilet. The apartment features a flat-screen TV with cable channels, a complimentary mini-bar, a tea and coffee maker and a city view.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Mosquito net
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
Guest Reviews
- Stanislav (10/5): -
- Prof. Dr. Otto (10/5): Top-Boutique-Hotel direkt oberhalb des Strands. - Großartige, bequeme Zimmer, schöner Blick aufs Meer. Gute Ausstattung der großen Zimmer. Nettes Personal. Gutes Restaurant im Haus, nebenan ein weiteres Restaurant. Direkt oberhalb des Strands gelegen. Boutique-Hotel, wie es sein sollte. Hier stimmt wirklich alles.
- Yanitsa (10/5): -
- Ekaterina (10/5): Excellent service, very clean and top location! Absolutely love it! Thanks for all your care! -
- Vlasakov (10/5): - Lässt keine Wünsche offen..
- KazGriff (7/5): Goog hotel but not vegan friendly - The location next to the sea was fantastic, I was early so checked my bag in and when I returned bag was in my room. The room itself was lovely, not overly big but nicely done. Really clean and good WiFi. Also really nice shower experience. The breakfast. This was a complete disaster. When I arrived I asked about the breakfast because I am vegan and she ensured me there would be granola and oat meal. On arriving for breakfast, the only plant milk was coconut, but the issue was the poor selection. The granola was a chocolate kind or cornflakes. There was chia seeds but nothing to put them with. I asked for oats and wad told they didn't do them. I then has to go into town, which took me an hour to find somewhere that had vegan opinions. This then made me late for the event I was attending. Also I saw the restaurant sells fois gras, the ultimate in animal cruelty and the the toiletries in bathroom were also not cruelty free.
- Christine (10/5): Je recommande - La gentillesse a l’accueil La chambre très bien
- Mihaela (10/5): -
- Ali (9/5): -
- Veselin (10/5): -
- sofia (10/5): Great! - Very comfortable, great location just at the seaside and very friendly and efficient staff! None
- Tony (8/5): - This was a very nice hotel not far from the train station & close to the beach/town centre. Nice big room with all amenities. And a good restaurant. The train went too early for breakfast but they packed me a few sandwiches Breakfast at 8:30 is too late for catching trains.
- Josef (9/5): -
- Paul (10/5): -
- Красимира (10/5): -
- Иван (10/5): -
- CATALIN (9/5): -
- ΓΕΩΡΓΙΟΣ (9/5): Ήταν ευχάριστη σε ένα ήσυχο, γραφικό και όμορφο ξενοδοχείο από όπου πήγαινες παντού με τα πόδια! - Η τοποθεσία, μπορούσαμε να πάμε στο κέντρο με τα πόδια! Η θέα του δωματίου εξαιτίας του ότι δεν επιλέξαμε δωμάτιο με θέα στη θάλασσα...
- peyo (10/5): -
- Stanko (9/5): Чудесно място! - Всичко е наред! Закуската не е на ниво
- Burcin (10/5): -
- Todor (10/5): - Всичко Нищо
- Christian (10/5): Wonderful👍 - Beautiful view, very comfortable bed and very quiet.
- Sasho (10/5): -
- Petr (10/5): -
- Mehmet (9/5): -
- Candan (10/5): - Location
- Elmar (9/5): Sehr empfehlenswert - Sehr gutes englisches Frühstück
- Anton (10/5): -
- Teodora (10/5): -
- didem (6/5): - Yer konum guzeldi Otopark sorunu vardı ve çalışanlar yardımsever degildi
- Stanislav (10/5): -
- Baris (10/5): Muhteşem konum ve şahane bir manzara - Öncelikle harika bir bina ve tam denizin önünde ve merkeze çok yakın konumda. Sabah sahildeki beach parkda koşu veya yürüyüş çok güzeldi. Sabah denize karlı uyanmak… odada güzel bir kahve makinası mevcut, öyle dandik bir Nescafé ve ısıtıcı değil. Odanın boyutu ve yatak ölçüsü çok iyiydi. Beğenmediğim bir şey olmadı.
- Graham (10/5): Fabulous,awesome magnificent loved every minute of this stay. - We liked the welcoming,happy, kind,helpful staff , the beautiful room and bathroom, the views from the room were magnificent. The breakfasts were awesome cocked and self serve. Would love to return to enjoy this hotel again. There was nothing to not like……
- affan batu (10/5): -
- Gerald (9/5): Parfait. - L’emplacement, la qualité et le confort de la chambre. En période forte affluence, le parking est probablement trop juste.
- Tolga (10/5): -
- Emil (10/5): -
- Anastasia (10/5): -
- BarbaraE (10/5): perfektes Boutique Hotel mit super Empfangpersonal in bester Lage - Die Lage ist fantastisch, könnte nicht besser sein! wir hatten ein Zimmer mit Balkon und Meerblick - volles Geld wert! Kaffee am Morgen am Balkon genießen ist super. Tolle Kaffeemaschine und Auswahl, sogar verschieden große Tassen. Die Badewanne mit Meerblick ist ein Hammer! Das ganze Bad ist super konzipiert und wir haben uns einfach nur wohl gefühlt. Super sauber. Das Personal war super nett und kompetent im speziellen der Herr am Abend der uns empfangen hat war einfach 1A - hätte nicht freundlicher und hilfsreicher sein können. Eine Wohltat wenn man viel reist. dieses kleine Boutique Hotel ist echt ein Juwel. Direkt vor dem Strand und mit Grünstreifen davor. Ruhig gelegen. Frühstücksraum auch sehr nett und gut, aber vielleicht nicht so umfangreich wie einem sehr großen Hotel dafür insgesamt wirklich toll. wir sind Vielreisende und haben uns selten so wohl gefühlt!
- RALUCA (10/5): - Excelent as I have been here, very clean and comfortable room.
- Velichka (10/5): -
- Petrov (10/5): -
- Danielle (7/5): - There was an elevator and a couple of shops down stairs around the back side of the building we could visit while going to and from the on street parking we were told we could park in Just because you have 6 apartments in an apratment building does not make you a hotel. The bed is tiny, the furniture was all rather shoddy and cosmeticly damaged. The kitchen had 1 shallow pan, we bought a saucepan and a proper towel from ikea so we could cook the meal we brought.
- Teodora (10/5): -
- Teodora (10/5): -
- Maryia Petrova (10/5): -
- Svetoslava (10/5): -
- Анжелика (9/5): - Шикарний отель. Великі номери, ідеально чисто. Постіль неймовірна. Дуже сподобалось! Дуже мало паркувальних місць. Можете приїхати до отелю, а місць немає.
- Dimitrichka (10/5): -
- Furkan (10/5): -
- BAHAR (10/5): - Отлично местоположение , изключително мил и отзивчив персонал, чудесна закуска!
- Ivan (10/5): -
- Desislava (10/5): - Локацията е отлична! Паркинг местата са ограничени но персонала ни помогна веднага с колата! Посетих хотела през десет дни два пъти. Първия път през седмицата бяхме малко хора и закуската се сервираше индивидуално /избор меню/ бях очарована!Втория път беше уикенд и имаше блок маса изключително лошо качество на храната.Кафето от машина беше ужасно еспресото се плащаще отделно.
- Desislava (10/5): -
- MAHO (9/5): 快適 - べんりな立地だしお城も見えてとても幻想的でした。 スリッパは部屋に置いておいて欲しい。
- bulut (10/5): Çok güzel - Tamamı Yok
- Tuğcan (10/5): -
- akçın (10/5): -
- çalışkan (9/5): -
- kezban (10/5): -
- Melih (10/5): -
- Halil Suavi (8/5): Güzel konum, güzel otel! - Kahvaltı şekli konaklayan sayısına göre belirlendiğinden , açık büfe olduğunda doyurucuydu, ancak 4 seçenekli şekilde doyurucu olmakla birlikte kombinasyon istendiği gibi olmuyor, hem de servis uzun sürüyor, ayrıca önemli bir sorun vardı, sipariş alan, getiren, toplayan 1 kişiydi ve bu kişi İngilizce bilmiyordu, eşim Bulgarca bildiğinden epey yardımcı olduk:)) Konum çok iyi. Otoparkda biz sorun yaşamadık, nispeten sakin bir zamanda oradaydık, biraz yoğun bir zamanda otopark sorunu olabilir. Temizlik ve oda hizmeti çok iyiydi, odalar da çok temizdi. Sabah ki restaron çalışanının, İngilizce bilmemesi sıkıntılıydı.
- Renkver (10/5): - İmkanları ve konumu Olumsuz bi durum yok
- LEVENT VEFA (10/5): - Konumu temizliği yataklarının rahatlığı mükemmel. eksiler park ve kahvaltı
- kezban (10/5): -
- Milena (10/5): -
- maria (10/5): -
- Mihaela (10/5): -
- Danail (10/5): -
- Радослав Бозаджиев (10/5): -
- George (10/5): Имахме страхотен престой както винаги! - Great location and hotel
- Alex (10/5): -
- Gaby (10/5): -
- Igor (8/5): - Расположение- супер! Завтрак так себе…
- Funda (9/5): -
- Valentina (9/5): - Разположението на хотела и на топ място. Паркоместата не са достатъчни. Апартамента, който наехме е повече от прекрасен, има всички удобства. Ослужващия персонал без забележка. Единствено имам забележка към закуската:изключително бедна. Липса на креативност и въображение. Има стандартните неща като масло, шунка, краставици, домати, яйца, бекон, маслини, кекс няколко кроасани и баница, която беше твърде изстинала и твърда. Айряна беше леко вкиснал.... липса на черен хляб. Няма да описвам. За цената на закуската може и по-добре.
- Georgi (10/5): -
- Vladimir (9/5): - Все как всегда -отлично. Чистейший и милейший отель! Слабоват напор воды, утром долго сливать до горячей воды. Завтрак очень скромный.
- Kamelia (10/5): - Чисто, удобно, прекрасна локация, има изглед към морето, въпреки че ние не бяхме в такава стая. Изключително отзивчив и любезен персонал.
- Katerina (10/5): - Локацията е прекрасна - от стаята се вижда морето и чуват вълните, същевременно е на пешеходно разстояние от центъра. Стаята е много приятна, а персоналът - услужлив, с внимание към детайла. Препоръчвам и с удоволствие бих се върнала там всичко ми хареса. Сега не беше сезон и нямаше проблем с паркирането, но предполагам, че по друго време може да бъде. Но е разбираемо предвид локацията
- Albena (10/5): -
- Yanislav (10/5): Фантастично -
- Berkay (10/5): Excellent location, comfortable and clean rooms, free parking - Location, cleanliness, friendly staff, parking opportunity Nothing at all
- Svetoslav (10/5): -
- Teodora (10/5): -
- Vladimir (1/5): -
- Nikolay (10/5): Супер релакс - Разположение е супер, леглото и възглавниците са много удобни, храната в ресторанта беше уникално вкусна. Горещо препоръчвам отсядане в този хотел.
- Miroslav (10/5): - Great location. Excellent hygiene and friendly staff. The restaurant offers great food including the breakfast. This is one that of the best hotels I have ever stayed in. Highly recommend it ✨✨✨✨✨
- Luboslav Spasov (9/5): Great location and a comfortable room - The room was nice and comfortable, and the location was excellent — very convenient for getting around. Overall, everything was great and we enjoyed our stay. The bathroom was a bit on the colder side, but it was a minor issue. Everything else was perfectly fine.
- Toshko (10/5): -
- MUSTAFA MELKIN (10/5): - Konumu çok iyi, araç için park alanı var.
- SERGII (8/5): -
- Nikolay (10/5): Excellent place for short stays. Good food. - Location is excellent. The rooms are well proportioned. The service is good.
- ELENA (10/5): -
- Gulin (7/5): Fena değil - Çok Güzel bir otel konumu odaları çok iyi Personel çok suratsız ve hiç yardımcı olmuyorlar
- Marina (10/5): -
- sibel (10/5): beklentimiz üzerindeydi. - gayet temiz, denizi hemen önünde, personel sıcak, Şehir merkezine çok yakın. Yanında çok büyük bir park var.
- Atakan (10/5): - tüm personel ve tesis çok keyifli ve kaliteliydi. tekrar geleceğiz.
- Petya (10/5): -
Photos
