Sonesta Hotel Bucaramanga
Location: Carrera 27 Nº29 - 145 Cañaveral Oriental Floridablanca - Area Metropolitana de Bucaramanga. Centro de Negocios Parque Caracoli Floridablanca, Santand, Bucaramanga, co
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Great Amenities
Luxurious Rooms with Entertainment
Explore Bucaramanga while staying at Sonesta Hotel Bucaramanga, offering free WiFi and a flat-screen TV in every room. Enjoy the convenience of the on-site restaurant and unwind at the outdoor swimming pool. Keep up with your fitness routine at the hotel's gym.
Convenient Location and 24-Hour Service
Conveniently located in Floridablanca, just 5 km from Bucaramanga, our hotel provides easy access to nearby attractions. With a 24-hour front desk, our staff is always available to assist you during your stay.
Easy Access to Nearby Attractions
Whether you're visiting Piedecuesta or Via del Teleferico, Sonesta Hotel Bucaramanga is the perfect base. Book your stay now and experience comfort and convenience like never before.
Important Information
The pool is under maintenance every Monday or Tuesday after holidays.
Pool hours from 10:00 to 18:30.
When booking for more than 9 people or more, different policies and supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Public Bath
- Outdoor furniture
- Fruits
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Covered parking
- Swimming nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
King Room - Disability Access
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
King Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Private entrance
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Free gym access
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Santalucia (8/5): -
- Karin (10/5): -
- MARGARITA MARIA (10/5): De trabajo - El cuarto y la cama Todo me gustó
- JORGE ALBERTO (4/5): DECEPCIONANTE - Quizá la ubicación... El diseño de las instalaciones del Hotel. Llega el huésped al hotel y no hay quien lo reciba, oriente o guie, hacia donde está la recepción, para poder iniciar con su proceso de registro. Deficiente completamente la seguridad. cualquier persona puede llegar hasta las habitaciones y no hay quien verifique si es o no huésped quien va en los ascensores. Los desplazamientos dentro del hotel, no son los mejores, al lobby, al restaurante... La "PISCINA" no es mas que una tina de baño.
- Juan Jose (10/5): -
- Silva (8/5): -
- Rafael Hernandez (9/5): -
- Andrés Felipe (10/5): -
- Jasmina (9/5): - Habitación, desayuno
- Gutierrez (9/5): -
- HUMBERTO (7/5): -
- Rahel (8/5): - Sehr freundliches Personal, gutes Frühstück
- William ricardo (10/5): -
- William ricardo (10/5): -
- William ricardo (10/5): -
- Rubio Ramírez (10/5): -
- MARIA PAOLA (9/5): -
- Claudia (6/5): - LLEGUE 11.30 PM Y EL AIRE ACONDICIONADO NO SERVIA, POR FORTUNA Y LA HORA ME PASARON PARA UNA HABITACION MEJOR. LA ATENCION DEL PERSONAL EN EL DESAYUNO Y RESTAURANTE ES MUY DEFICIENTE, HABIA DEJADO DE IR POR UNO DE ESOS MOTIVOS, PERO VEO QUE NO HAN CAMBIADO NADA, QUE PESAR
- Jennifer (10/5): -
- Jennifer (10/5): -
- Katty (9/5): -
- Maria (9/5): -
- Solano (10/5): Gracias - El desayuno Todo nos gustó
- CARLOS ALBERTO (10/5): 10 puntos - excelente todo nada
- Abigail (8/5): Excelente ubicación!! - La ubicación en el centro comercial es excelente. El desayuno muy delicioso, Gran variedad y el restaurante es muy bonito. Las camas son cómodas y el paisaje desde la habitación muy bonito. El aire acondicionado tenia un ruido y no me dejo dormir y la ducha no me funciono pues todo el tiempo salió agua caliente y no agua fría aunque trate varias veces de cambiar la temperatura siguiendo las direcciones, pero no funciono.
- Sady Hernan (10/5): - Mejorar el menú del desayuno
- Jaime José (10/5): Excelente Atención - La comida y la atención Un poco alto el precio del hospedaje
- edgar riaño (1/5): -
- Carolina (10/5): - El horario de la piscina deberia ser mas amplio en la tarde
- Franco (10/5): -
- German (10/5): -
- Carlos (10/5): -
- Patrick (10/5): One of our favorite places to stay in all of Colombia!! - Liliana is amazing and the rest of the staff are out standing at making us feel like we are family whenever we stay here at this hotel! Everyone is so helpful and friendly that we so much enjoy our time there! The property is very well maintained and clean that it makes our time spent there so very much enjoyable!! We love staying there and definitely would recommend it as one of our favorite places to stay in all of Colombia!!! Nothing,everything was Great!
- Milton (10/5): Muy bien atendido - La comodidad de la habitación el restaurante que salida al Centro comercial en la zona del cine, y los bares es excelente Nada
- Emilio Cornejo Vernaza (9/5): Céntrico y muy cómodo - Muy buena ubicación, habitaciones limpias y cómodas. El personal siempre fue muy atento.
- Rubio (10/5): -
- Jean (9/5): -
- GARCIA (10/5): - Todo espectacular
- Paula (10/5): Excelente - La ubicación y la atencion Realmente todo estuvo muy bien
- Meneses Rincon (9/5): - Está muy bien ubicado, las habitaciones son bastante cómodas y el staff es muy amable En mi caso particular tuve varios problemas con el tema de la luz y el aire, pero cada que sucedía un problema lo solucionaban de forma rápida.
- Elena (9/5): -
- HENRY OMAR (10/5): - Buen servicio
- HENRY OMAR (8/5): - Hotel muy cómodo
- Mateo1020 (9/5): -
- quintero lopera (7/5): - La habitación El de la recepción
- Dixie (10/5): Lo recomendaría - Excelente ubicación No todo estuvo excelente, sin embargo un poco elevado el costo
- Olga Lucia (10/5): We had a great time at the hotel, service was amazing, everyone was kind and friendly. - Property is located in a great area close to shopping malls and restaurants. Clean, well maintained and affordable.
- Jaramillo (10/5): -
- Daniel (10/5): great! - the staff and the location the staff and the location
- Cesar Castiblanco (8/5): - La ubicación es excepcional, cerca de todo, la ubicación en un centro comercial es un plus. Además, la comodidad y la amabilidad del personal fue muy buena. La piscina, viajando con niños, este hotel no es la mejor opción, el agua es muy fría, en una zona que tiene mucho viento, la limpieza de la piscina tampoco era la mejor y además es muy pequeña.
- Andrej (9/5): - Comfortable room with nice view over the city. Good shower. Free parking in the garage of the hotel. Good location with access to the mall. Nice rooftop bar/restaurant. Wifi didn't work at first.
- Guest (4/5): -
- jorge (8/5): SENCILLO PERO BIEN - BIEN TODO BIEN
- Lina (7/5): Aceptable, esperaba un mejor hotel. El personal es amable. - Los horarios de la piscina, la abren tarde y la Cierran temprano. Hay que ingresar con gorro de baño y no hacen las advertencias con antelación
- GARCIA (10/5): -
- Juan Pablo (3/5): Terrible para ser un hotel “ Sonesta” - Ubicación Muy sucio , ascensores , paredes, tapetes .
- Daniel Cogollo (10/5): -
- Monica (10/5): -
- Monica (10/5): Confort a buen precio - Limpieza y seguridad El bufet del desayuno no estaba listo en el horario indicado en recepción.
- ANDRES (10/5): - La atención del personal, muy amables y serviciales.
- Campuzano (10/5): - Excelente, no dudaría en volver 👍
- Josué (10/5): -
- Rodrigo (10/5): - Me encanta el sonesta , lo único malo fue que tenía Smart TV pero no tenía control para disfrutarlo
- Primera (10/5): - Todo
- OLIVO FARRERA (10/5): -
- Esteban (8/5): -
- Jose Alexis (10/5): -
- Patrick (8/5): Great location and excellent breakfast and helpful staff. - Good location. Gym is very small and not air conditioned. Paid to go to the gym in the mall.
- Carlos (10/5): Una delicia para descansar o trabajar - Todo lo que bueno que debe tener un hotel lo tiene pero además el servicio es excelente
- Carlos (10/5): El mejor lugar para hospedarse y que lo tiene todo - Todo, es genial como siempre
- Brando (9/5): -
- Parrado Delgado (8/5): Buen hotel para un viaje rápido de negocios. - El desayuno muy rico las habitaciones cómodas y limpias La piscina. Pequeña y fría.
- Bohórquez (9/5): Muy tranquila - La atención y la comodidad
- María Beatriz (10/5): -
- Guillermo (10/5): -
- KARLOC (8/5): -
- Sanabria ordoñez (5/5): - La habitación La comunicación 📣📢
- Andbej (10/5): -
- Flórez Cornejo (7/5): Cambio de hotel y no a la altura - No mucho ruido Me mandaron a otro hotel la primera noche y aunq en teoría era mejor, la habitación que me dieron estaba comunicada a otra habitación y el secador no servía y no fueron capaces de hacer un gesto comercial... Según la persona en la información : te daremos una atención excepcional para compensarte..... Pues bien es lo mínimo de un hotel de ese tipo.
- Hernan Mateus (7/5): - The air conditioner was broken, we needed to change the room
- Ingrid Egleth (9/5): Buen hotel y servicio - Excelente desayuno y atención ,. Variedad y calidad en los alimentos
- Ricardo (8/5): -
- Lemus (10/5): -
- Ballesteros (10/5): -
- Marcelita (10/5): -
- Elizabeth (9/5): Perfect spot to organise yourself before moving on with very comfortable accommodation, helpful staff and easy drive to - Very efficient, friendly and professional staff. Very comfortable bed and pillows, and effective aircon without cold draughts. On edge of town so very easy to avoid traffic in going to and from airport. Pretty good food in restaurant on top floor with nice ambiance and great views over the city at night. Breakfast had a good selection of hot and cold options. All was great, maybe a bit of maintenance required here and there but nothing particularly notable.
- rivera (8/5): Confortable - Excelente atención y recreación El aire acondicionado se apagaba todos las noches y nos interrumpía el sueño
- Castro (8/5): -
- Hernan (10/5): - Buen alojamiento
- Pulecio (10/5): -
- Alexis (8/5): -
- Cecilia (10/5): GREAT CHOICE - Excelente attention, the staff was great. No complains.
- Andrea Juliana (10/5): -
- Gandhi (9/5): - Pool and room services Morning Breakfast, not with proper fruit and vegetables , vegetarian options.
- Rochels (10/5): -
- Edinson (9/5): -
- Julia (9/5): - La ubicación
- Carolina Caselles (10/5): - Amabilidad del personal .
- JD (10/5): - Comfortable spacious rooms (I stayed in 2 different rooms after booking an extra night), beautiful bathroom and incredible views. Close to lots of local amenities and the staff were incredibly kind, friendly and helpful. I really enjoyed my stay here and would highly recommend it. The gym is small but has the basics, the pool lets you enjoy the views and the breakfast is 🤌 Nothing really. The location is close to lots of commercial centres so might not suit people looking for a more cultured room.
- Carlos Mario (9/5): maravilloso - las instalaciones, el orden y el aseo
Photos
