Novella Suite

Location: 3 Via Palazzuolo, Florence, it

Star Rating: 9.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Mobile app for room service
• ATM/banking
• Shopping on site
• Free wired internet
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Three-Bedroom Apartment

  Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and a bidet. Meals can be prepared in the kitchen, which is fitted with a refrigerator, kitchenware, an oven and a microwave. The spacious apartment offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as an inner courtyard view. The unit offers 5 beds.

  Max Occupancy: 9 (8 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Oven
  • Bidet
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Christine (7/5): Florence 2026 - L'emplacement dans la ville permettant l'accès à tous les sites sans utilisation motorisée. L'odeur des égouts dans l'escalier menant à l'appartement. Le bruit venant de la rue durant la nuit (fenêtres n'étant pas isolées et vétustes)
• Sibel (8/5): - Konumu guzeldi. Banyolar ve odalar 4 yetiskin ve 2 cocuk icin oldukca yeterliydi. Ev sahibi cok guler yuzlu ve tatliydi. Maalesef banyoda bocek gorduk. Bu bizi konaklama boyunca biraz tedirgin etti.
• Andy (9/5): -
• Tracy (10/5): - Absolutely stunning property in a fantastic central location. Comfortable beds, perfect having three bathrooms for three couples. There was overnight noise for the couple staying in the front room but ear plugs solved this. And yes, slight issue with hot water but all guests were showering at the same time so I guess to be expected, but this just meant fast showers to get out exploring the city. This apartment was located perfectly for walking around. Would absolutely stay again. Supermarket and cafe seconds away. Nothing at all.
• Vito (9/5): -
• David (7/5): - Emplacement, taille de l'appartement Lits particulièrement durs, oreillers trop hauts, odeur dans l'entrée, isolation phonique. Il manque également des torchons, éponges et produits de premières nécessités
• Tammy (9/5): Nice large apartment in an amazing location - The apartment was really big and loved that it had 3 bedrooms and each of them had a bathroom. The location was amazing. Just a short walk from the train station and the city center. The stairwell leading up to the apartment had a smell in it. The bedroom with the 2 twins beds was super loud starting around 9:30pm each night. We used a soundmachine which definitly helps. Also has a lot of light that comes in as there is only shutters on the window and they do not cover up the arch so lots of light comes in at night.
• renato (10/5): Appartamento top nel cuore di Firenze! - Appartamento meraviglioso in centro ,a due passi da tutto il meglio di Firenze. Stanze comode ,ben gestite negli spazi,pulitissime ed ognuna delle 3 con bagno privato altrettanto confortevole. Locali comuni ampi e cucina attrezzata nei minimi particolari. Staff veramente eccezionale! Disponibile ,veloce e risolutivo. Complimenti ! Tutto perfetto ,nessun appunto da fare.
• Timea (4/5): - A takarítással komoly gondok voltak. A nappaliban lévő asztal konkrétan ragadt a kosztól.
• António (9/5): Muito agradável - Localização O acesso
• Teresa (9/5): - Everything
• Gian Marco (7/5): -
• Dario (10/5): Great place to stay - Walking distance to the city center, very spacious apartment with everything you need, parking garage 3 min on foot Shower heads need to be changed as they are leaking
• Chris (8/5): - Great location and within easy walking distance from station The smell outside in the stairwell was a bit ugly. I realise the owners do not have control, but they need to do something about it!!
• Stevan (8/5): Great location. A spacious and comfortable apartment. Host was very responsive - Great location. Very spacious and comfortable. Smell in the entry stairwell.
• Emily (9/5): Beautiful apartment in great location - Wonderful location, beautiful apartment. Noisy, lots of street noise at night that kept waking us up. Ran out of hot water.
• Elinda (8/5): The apartment stay was good, with an excellent location. The parking garage is within walking distance, and Betty was ve - Excellent location and the parking garage is within walking distance. Should has a dryer instead of having only one washing machine
• Lisa (9/5): Ideale top locatie voor groep van 6. - De ideale locatie midden in de stad. Elke kamer had ook zijn eigen badkamer. De waterdruk was niet altijd hoog genoeg.
• Ian (10/5): -
• Simona (10/5): -
• Frédéric Huyskens (9/5): -
• Javier (10/5): -
• Glavas (10/5): - Habitaciónes muy comodas y confortables
• Øystein (8/5): Veldig bra! -
• Elrine (10/5): - Great location and a beautiful apartment. We had a lovely bakery downstairs. Everything was walking distance. We loved it. No problems
• Neiriana (9/5): - La ubicación es perfecta 👌🏻 Ya lo habia leído, que la entrada es un poco sucia, y mal olor, pero cuando entras al piso es excelente 👌🏻 se te olvida eso
• Anna (8/5): -
• Melanie (10/5): -
• Andrew (10/5): Florence - Perfect location No indication to say what floor apartment was on, needs a sign on door
• Christine (9/5): We had a great time, enjoyed being in central Florence and very happy with the accommodation. - Central to all of the sights in Florence. Lots of room in the unit and clean and tidy. 3 bathrooms were very handy for our family stay. Beds were very comfortable! The front room of the apartment is prone to street noise but not really devastating and not within the control of the apartment owner. Just need to be aware of this when staying in the centre of this vibrant city.
• Rachel (10/5): Great stay and great location, would definitely book again. - Great location and very spacious and clean. Had everything we needed. The apartment was very comfortable.
• Lorraine (10/5): Our family of four had a fantastic stay. - We loved the location and size of the apartment.
• Emtman (9/5): It was a great place to stay. Great location. - No dryer
• Silvana (10/5): Adoramos, super recomendo. - Localização, limpeza, todo reformado. Tudo perfeito
• Gregory (10/5): -
• Claudia (10/5): Exceptional - Neat, well-appointed. Great location close to the station and popular sites.
• Ric (7/5): Good - Location and size Water pressure poor, WiFi poor. And very bad spell every morning.
• Madison (10/5): Exceptional -
• Lindsay (9/5): Great apartment in good location for a group. - Very large apartment, each room with its own ensuite. Good equipment for cooking meals . Large lounge meals area. Suited our group very well. For fellow travellers, the door is “blue 3”, not the other 3 that Google Maps takes you too. Also, some of our adapters (the ones that have the round plug) didn’t fit the plugs in the bedroom, but worked in the lounge area. Highly recommended. Nothing, the host was very helpful.
• Sharon (10/5): Amazing - Lots of space. Extremely clean. Location excellent. 3 couples and due to the layout of the apartment with 3 bedrooms all en-suite, was also very private. Lots of communication with the owner. Nothing
• Robyn (6/5): Pleasant - Location was fantastic, large rooms. , ensuites in main rooms were great. The bad odour as you walk in to the entry downstairs was not pleasant, the twin bedroom was not used as the beds were low and uncomfortable for adults, the toilet in the Twin room bathroom would not stop running.and was noisy.
• Nadia (8/5): Good location and layout, close to centre. Excellent for 4 people. - Kiti was a fabulous contact and made sure we knew to message her if we needed anything. The communal lounge was a large, usable space and the apartment does have 3 bedrooms and 3 bathrooms as advertised (though one doesn't have a bidet). The location was excellent and very close to Ponte Vecchio. The smallest room with (twin beds in), is very much an afterthought of a room and does not have much space to put luggage and move around. My son and I were tightly packed inside. The main negative is that unlike the other two rooms, which had the facility to blackout the windows, this room did not, and had a large, glass semi-circular panel above the window itself. This let in bright light from early morning. It is also the only bedroom on the street, which is very noisy at night and you only have 3 hours of peace before the hustle and bustle starts again. It would be a good room if it could be soundproofed better. We had to re-wash the wine glasses before using them so we feel the previous renters may have left in a hurry.
• Andrey (6/5): Good apartment for people travelling without family - The apartment itself was excellent but one day there was a terrible smell in the building. The parties in apartments above. We could barely sleep when there were parties above.
• Debbie (7/5): The interior of the apartment is nice and very clean. - The apartment is beautifully renovated. Each bedroom has its own bathroom. Very spacious. The noise from the street made it hard to sleep especially the room with twin beds. Spotty WiFi. Host tried to fix but it still had kept disconnecting.
• Judy (9/5): Florence to remember - Closeness to all major attraction and the main train station, hence make our day trips around Tuscany pretty easy The twin rooms are pretty noisy at night and whoever stay in the room Will likely hear the shouting every night, even with my ear plugs on I can still hear the sound below.
• Noah (10/5): Would definitely book again! - Besides the limited hot water, we loved our stay there! The place was modern, clean and it was bigger than we thought; it exceeded our expectations! We would definitely book the Novella Suite again.
• Akshay (10/5): Exceptional -
• Rocio (10/5): Exceptional -
• Michelle (10/5): Exceptional -
• Kristin (10/5): Wonderful apartment in a great location. - The property was spacious and clean. It was nice to have a bathroom on each bedroom. Ketty was also a great host/contact. There wasn’t enough toilet paper for our stay. The kitchen could also use a few extra sponges/towels/soap.
• Anton (9/5): Love it, so convenient and team are friendly - Everything to be honest it was super great for the second time to stay here. Will do it again for sure We were here for with friends and needed a full length mirror, would be good if we could have one in living room maybe
• Khairunisa (7/5): Good -
• Sharipah (10/5): Comfortable, Clean & Spacious - We love how it comes with 3 bathrooms and accommodates 7 of us. The Suite itself is very spacious and clean. We stayed from 28nov to 2dec. We rented a car and there's a garage nearby to park which cost €30+. There's a nearby grocery store. Walkable distance to Firenze Santa Maria Novella Train Station. Host is responsive. There's a plight of stairs to suite at level 1 with no lift. We have 11 luggages so it's kinda challenging. Would be great if basic shower gel and shampoo provided too. There's a limit for water heater, some might end up with cold shower.
• Luciana (9/5): Perfect location and property for our group! - The location was great and the flat spacious lot held our group of 6. It was perfect that each room had its own full bathroom. Only one person could shower at a time; there was no way to turn on the stairwell light from the flat; the stairwell reeked each morning and became only slightly better as the day went on.
• Jane (10/5): Great location and easy to find with instructions/pictures provided - Great location. Steps. My sister and my husband had challenges going up/down the stairs.
• Julia (8/5): Very good - Location, space In some evenings the street outside was noisy. It could benefit from more seating in the living area
• Francesca (7/5): Good - The location is perfect and the flat is very spacious for large groups. The strong smell in the hallway and the noise on the street.
• Aida (9/5): Superb -
• Mark (9/5): Highly recommended and if we get the chance, we will be back. - The facilities were excellent, and location was incomparable. We felt the host was very accommodating without being intrusive. While the location was excellent, the front bedroom could be noisy late at night (especially on weekends) because of late-night revelers outside.
• Kathy (9/5): Superb - Loads of space and bathrooms for every room. Everything we needed. Could do with more places to hang your bath towels.
• Olivia (10/5): Exceptional -
• Sue (8/5): Very good -
• Chad (10/5): Very nice place - Very clean The WiFi dropped a few times but we worked around it and the place was great, location was great, I would stay again for sure.
• Brode (10/5): Perfect apartment for family in Florence! - Unbelievable location and amazing apartment! Totally loved our stay here and highly recommend!!
• Angelo (10/5): Comfortable and tidy apartment -
• Doru (10/5): Exceptional -
• Joanne (10/5): Fantastic modern apartment - Fantastic central location, easy to walk from the station. Could walk everywhere. Apartment had lots of space and was well decorated. Nice to have a gorgeous bathroom for each bedroom. Loved the art work, it made the apartment feel homely. Don’t be put off by the entrance way, as it leads to a lovely apartment
• Amy (9/5): A spacious, comfortable flat in a perfect location! - The location was excellent. The facilities were clean, comfortable, and we had ample room for our large group. Two of the bedrooms were equipped with a bathroom, and there was a shared bathroom for the others. The woman cleaning, who was also our point of contact was very kind, and patient! We forgot to leave the city tax before we left and she met us late in her day to get it from us.
• Corinne (9/5): Beautiful apartment, loved our stay. Thankyou. - Loved the location, extremely spacious apartment with 3 bedrooms and 3 bathrooms. Very clean and newly renovated The bedroom closest to the road was really noisy. Our daughter struggled to get any sleep. Maybe putting full shutters on the windows would help.
• Sara (10/5): Wonderful, roomy. cool, comfortable. - Fantastic location close to everything. Multiple bathrooms - great for 5. Terrific beds.Roomy apartment.
• Paul (10/5): Exceptional -
• Stephanie (10/5): Exceptional - Very clean Easy to contact host/help Issues with the lock on the door Noisy neighbourhood at night
• Kenneth (10/5): Perfect location and size for our family of 7. Only 7 minute walk to train station. - Having 3 bathrooms was a huge plus, close to train station and short walk to historic areas.
• Bonnieanne (10/5): Great place to spread out while traveling in Florence - Great apartment - the three bedrooms were nicely sized and the kitchen was well stocked. We did not cook, but there were supplies for coffee and teat that we used. The host was easy to communicate with and the location was great!
• Mei (10/5): Great - Great staff, good location and clean property
• Wayne (8/5): Fantastic location, good host instructions. Most things we needed. Very happy with our stay. - We liked how close this property was to all the attractions and we could walk everywhere. It was clean and Tidy. Instructions from host was good. The handle was broken in the master ensuite. Bigger clothes airer . There are no wine glasses.
• Anton (10/5): Thank you so much for a lovely place to stay and great communication and support. Gracie Mile - Everything, amazing location, great apartment and super friendly staff
• Gwen (7/5): Good - Location, plenty of room, Not enough hot water for showers, noisy neighbours late at night.
• Lingyuan (10/5): Very pleasant stay! - The check-in process was very smooth and easy. The host was very friendly and easy to communicate thru Booking message. The suite had 3 bedrooms and 3 bathrooms and that was the very reason I chose Novella for our family of 5 adults. The whole apartment was very clean and well furnished. The Kitchen and sitting area provided the best place for whole family playing games, cooking and chatting. We really enjoyed the stay at Novella Suite. This was not really the wrong of Novella Suite, but the unpleasant smell of the front entry stairway was strong. The mosquitos also very disturbing. That will be a good ideal if the apartment can provide mosquito nets for the bedrooms.
• Katie (9/5): Superb - Great location and tons of space for a family. Three separate bathrooms was very convenient. Some softer lamps or dimmers would be nice in the hallway and loving room. Bright lights were a little harsh at night.
• Craig (8/5): Very good - The apartment is wonderful and all the rooms were great. The noise was an issue both nights. That is noise from neighbouring apartments and the street. Not a good place for anyone who is a light sleeper.
• Anonymous (10/5): Exceptional -
• Leanne (3/5): Although the apartment provided roomy and spacious apartment, but felt unsafe - Spacious rooms throughout and Air conditioning in each bedroom and use of a washing machine was nice to have. Three bathrooms was also a plus with 5 adults in the apartment. - Communication with management was difficult through text only. When we had an incident occur there was still no verbal communication or face to face contact, which was disappointing. - Only one pillow per person was uncomfortable. - Only one rubbish bin throughout the apartment - we could only find one smoke detector on one end of the hallway which was a concern. - Four bar deadbolt on front door was easily opened with a screwdriver, so was a concern. - Building had no elevator, so if travelling with large suitcases, is inconvenient. - Building has “Security Camera’s in use” signs in several locations, but in fact there are NO cameras installed. - in the living area and front bedroom, noise was a factor into the early hour of the morning.
• Juanita (10/5): Exceptional -
• Tracey (10/5): Very spacious great location - A lovely modern very spacious apartment in a great location close to everything in Florence. 3 bedrooms and 3 bathrooms and the fold out bed in the lounge was comfortable and heaps of room The front bedroom and the lounge area did light up a fair bit at night and the noise from people and traffic does carry up to these rooms, back rooms have no noise at all
• Jacqueline (10/5): Exceptional - Great space, exactly as described. Lots of room to spread out. Three bathrooms made life so easy for a large group. We will be back! Could use extra pillows. Only 1 given per person.
• Francine (10/5): Exceptional -
• Diane (10/5): Great location, very clean. Would definitely stay here again and recommend to friends and family. - The B&B was very clean, great location! Easy to access keys. Nothing, all was very good.
• Lucy (10/5): Exceptional -
• Claire (9/5): Very enjoyable, great soartment in perfect location. - Excellent apartment, very clean, best bed ever, loved washing machine and perfect location. Would be nice to have bins in bathrooms, an extra tea towel and poor Internet connection.
• Uğur (9/5): Superb -
• Barcellona (9/5): The place was in a great location very close to the centre and was also very comfortable for 6 people. - The rooms were large enough to be comfortable with every room having an air conditioner and a separate bathroom (x3). The large kitchen area was an excellent space for the seven people in our family group. The washing machine was very useful. The seventh person had to sleep on the pull out sofa located in the kitchen family room area and it was most uncomfortable. All communication with the property manager was via text. We needed an iron on Saturday to replace the faulty one, which was promised on Monday and it never arrived by Tuesday the day we left.
• Tawfiq (8/5): Very good - 1-Location 2-Three bedrooms 3-Three bathrooms -The house roof ugly shape and smell. -Bathrooms so thinner -no welcome drinks as usual like some coffee capsule or water
• Terence (10/5): Family loved it - Space cleanliness 3 bathrooms close to everything. Could do with some more cups and a dish drainer
• Vicki (10/5): Wonderful - Everything was great but and clean. No trouble at all It would have been helpful to have a booklet guide in the apartment and wine glasses
• Jodie (10/5): Exceptional -
• Maria (10/5): Love Firenze loved the apartment would use again - Was large beautiful clean well located. 3 bathrooms!! Front bedroom a little noisy. Keep it for your heavy sleepers🤣
• Heike (10/5): Spacious apartment made our family trip to Florence special - Modern, spacious and clean 3 bedroom apartment with extra sleeper sofa in kitchen/living room area in downtown Florence. Enjoyed having a kitchen so that we could make a meal at home after a long day exploring the city. Suggestion is to provide garbage containers in the bathrooms versus having to walk through big apartment with trash all the way to the kitchen trash bin.
• Orlando (10/5): Excellent apartment! I would go back again. - Very clean and modern inside. Excellent location. Great restaurants, supermarket and stores nearby. No trash cans in bathrooms only in kitchen.
• John (10/5): Exceptional -

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