Relax Sozopol
Location: Budzhaka, Kalfata Street 20, Sozopol, bg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Property Overview
Fully renovated in 2023, Relax Sozopol Hotel is located directly at the sandy beach in the Budjaka area of Sozopol and offers an outdoor pool. Free Wifi is available in all rooms and common areas.
Dining Options
The hotel has a restaurant with a terrace opening to sea views that is opened from 08:00 until 22:00 o'clock. In addition, a-la-carte breakfast is available at the property. Hotel Relax Sozopol has a private parking onsite with limited parking spots available free for premium room types. However, we can arrange a parking spot for your car for a fee of 20BGN per day, per car. Additional parking spots are located 50m from the hotel. Please submit your request via the messaging platform via Booking.com.
Room Features
All air-conditioned rooms open to full frontal or side sea views and have a flat-screen TV. The rooms are reachable by elevator and daily maid service is provided. Small breed dogs up to 5KG are welcomed in the hotel. There is a fee of 20BGN per pet, per day, should be paid upon check-in.
Book now to experience the ultimate beachfront getaway at Relax Sozopol Hotel!
Important Information
Dogs up to 5KG may be accommodated. Guests with dogs are required to pay 15EUR cleaning fee per pet, per day.
Hotel Relax Sozopol offers private parking onsite, with a limited number of spots available free of charge for premium room types.
Additional parking for your car can be arranged at a fee of 20 BGN per day, per car.
Extra parking spots are also available 164 feet from the hotel.
To request a parking spot, please submit your request via the Booking.com messaging platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Car hire
- Currency exchange
- Shuttle service (additional charge)
- Kid meals
- Public transport tickets
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Free wired internet
- Access to nearby outdoor pool
- Scuba diving on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room with Balcony & Side Sea View
Spacious room with attached bathroom with wooden furniture with carving, a sofa, a table, a mini-bar, air conditioning, a flat-screen cable TV and a larger furnished balcony with partial sea views. The private bathroom features a shower, a hairdryer and free toiletries.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Deluxe Double Room with Balcony & Partial Sea View
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Apartment with Side Sea View (no balcony)
This en-suite unit offers wooden furniture with carving, a sofa, a mini-bar, air conditioning, a flat-screen TV and a private bathroom with a shower, a hairdryer and free toiletries.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Budget Double Room (no balcony)
Fitted with wooden furniture with carving, a wrought iron bed, air conditioning, a mini-bar, a flat-screen TV and a bathroom with a shower, a hairdryer and free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Deluxe Suite with Bathtub & Panoramic Sea View
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a mini-bar, a coffee machine, a seating area as well as sea views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Double room with Balcony & Partial Sea View
This room features wooden furniture, air conditioning, a mini-bar, a flat-screen TV and a sofa. The private bathroom comes with a shower, a hairdryer and free toiletries. The balcony offers partial sea view.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Suite with Balcony & Panoramic Sea View
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a mini-bar, flat-screen TV with cable channels, sea views, as well as fruit for guests. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
-
Junior Suite with Panoramic Sea View
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as sea views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
Guest Reviews
- Guest (10/5): -
- Yelyzaveta Osipova (6/5): -
- Ivan (9/5): -
- Mehmet Can (9/5): -
- Elena (10/5): I like his unusual extravagance combined with the horizon of the sea. -
- Guest (3/5): Не бих се върнала отново😫 - Чистотата на банята беше под всякаква критика.Закуска и паркинг би трябвало да са включени в цената,но за наша изненада се доплащало на место.Мястото е доста овехтяло захабено а снимките на хотела са не реални😫
- Angel (7/5): "Хубава работа, ама българска!" - споделено от мой приятел - чужденец. - Закуската би могла да бъде по-скромна (по количество) и по-евтина (съответно). Заедно със съседите да се търси решение на проблема с паркоместата. На празното място до хотела засега виреят само бурени!
- Simeon (9/5): -
- Ивона (10/5): -
- Kristin (9/5): Тихо, приятно и отпускащо преживяване - Харесахме настроението и екзотиката, които носят интериора и екстериора. Много приятно и красиво място. Локацията е чудна с това, че е до плажа. Басейна също е чуден и шезлонгите за лежане правят преживяването много отпускащо. Доста тихо беше. Стаята има климатик и леглото беше удобно. Може би мястото за паркиране е по-неудобно, но все пак го има.
- Maria (4/5): -
- Atanas (9/5): -
- Florian (7/5): Nice view - I appreciate the friendly staff, especially helpful for our late arrival. I liked the nice view and small pool with comfy seating arrangements, as in the pictures; Relaxed music at the pool and a very stylish reception. Sadly, I appreciated the Lidl nearby to buy breakfast. The worst part was that the shower was leaking and we had to use towels to mop up the floor. Black mold stains around the shower edges. I didn't like the breakfast which included a long-life Mini-Croissant and the "fresh fruit" were two thin slices of peach, a slice of melon and a few grapes that looked as unappealing as the peach and melon, which had been cut and prepared well in advance. Most other guests didn't touch their fruit either. The friendly staff though didn't seem to mind. The "salad" part of the breakfast was a bit of iceberg lettuce with balsamico. Sad. Go to Lidl instead.
- Melinda (9/5): Fair price for the services reveived! - Great location, not to crowded! Personal didn’t speak english!
- Guest (10/5): Lovely. - The place is clean , staff is friendly and always there to help you. No complaints.
- Desislava (1/5): Dirty hotel, overpriced, and the worst customer service ever. - When I booked this hotel, one of the main reasons was the advertised free parking. To our surprise, upon arrival we were told that parking is only available for VIP rooms and guests. In Sozopol, finding parking is almost impossible, so our disappointment started right away.
Both our room and our friends’ room smelled strongly of cigarettes and something old and unpleasant. The photos on Booking.com are very misleading — they only show the VIP rooms. The standard rooms we stayed in looked nothing like the pictures and were in very poor condition.
The bathroom was clogged, and when my friend asked if it could be resolved, the staff said they would “try but don’t promise anything.” Even worse, when we returned later, her room key had been left unattended on the receptionist’s desk, where absolutely anyone could have picked it up. This felt completely unsafe.
I honestly don’t have words for the level of cleanliness, service, and overall experience at this hotel. Dirty, disappointing, and poorly managed. Please save your money and choose another place — you’ll thank yourself later. Expectation: free parking ✅ … Reality: VIPs only ❌
There’s nothing that I did like
- Стелиана (10/5): -
- Джансел (4/5): - Разочароващо.. цена и качество.. за тази цена не си заслужава..
- Silvia (9/5): - Отлично местоположение и прекрасна гледка! Стая, обзаведена с всичко необходимо за престоя. Чисти общи части и чисти кърпи всеки ден. Отзивчив персонал. Имаше места в стаята, които можеше да са почистени по-старателно /банята, зад шкафчетата, ъглите/.
- FF 4K (3/5): -
- Диан (1/5): - Много шумен хладилник ужасни звуци издава не можех да заспя второ бях резервирал 2 стаи едната отпадна с молба да възстановят сумата но само половината явно това е политиката нищо особено за тази цена даже закуска нямаше основното полуфабрикат за тези цени не си заслужава
- Hristina (8/5): -
- Ivaylo (10/5): - Всичко беше супер! Изключително любезно обслужване по време на целият ни престой!
- Shirin (3/5): -
- Snejanka (8/5): -
- Kaloyan (7/5): -
- Anna (7/5): Cozy, beautiful getaway - We stayed at the suite on the top floor, facing the sea. The layout was amazing- you had a beautiful view of the sea (and the swimming pool) from every point of the room, be it the bed, the couch, the bath… or even the toilet!
The room was equipped with a TV mounted on the ceiling, which you could move in any direction you wanted- toward the couch, the bed or the bath!
We also enjoyed the free access to toiletries and towels (for both the bath AND swimming pool). We didn’t like four main things about the property. First of all, it wasn’t “squeaky clean”. We found hairs from previous guests, for example in the drawer of the hairdryer, or puddles of water near the bath. But to be fair, the latter could be a result of the storm that hit Sozopol that very day. Secondly, we didn’t enjoy the fact that we got complementary coffee capsules without a coffee machine.😂 However, when we called the reception about it, the staff was quick to equip us with a coffee machine! Thirdly, we didn’t like the fact that the hotel’s restaurant was not well-stocked. We decided to have dinner there one evening and were quick to leave because they had basically nothing in the menu that we chose. And last but definitely not least, we detested the platform on which the bath was placed. It was built only slightly higher up than the actual floor of the room. Its color was blending in with the ground and we lost count of the times we hit our toes in the platform. PS- VERY painful! So, please, be mindful!
- Мартин (10/5): -
- Виктория (9/5): -
- Симона (7/5): Бих повторила - местоположението,и самия апартамент,разположен ма последния етаж неуредените места за паркиране
- Nicole (8/5): -
- Айча (9/5): - Отношението на момичето от рецепцията беше много приятно обясни ни още при влизането кое къде се намира и можеш да питаш всичко което не ти е ясно,супер приятна мацка. Стаите бяха чисти, подредени. Учудих се, че има сешоар 😂 , всеки ден се чистеше. Единствено не ми хареса ресторанта на хотела, кухнята не е кой знае какво, поне ние седнахме само веднъж след това не сме ходили.
- Darina (5/5): Предвид написано, престоят не беше задоволяваш за съответната платена сума. - Локацията е супер, близо до различни магазини,ресторанти,плажове и клубове. Плюс е, че стаята бива почиствана всеки ден. Хотелът е проектиран с вкус – цветен, с хубави мебели и приятна обстановка. За съжаление обаче се забелязва сериозна липса на поддръжка. Още при пристигането в стаята имаше косми както по пода, така и в душ кабината. Самата кабина беше счупена, което водеше до намокряне на цялата баня след къпане. Осветлението при огледалото не работеше. Стаята не беше добре изчистена – видимо имаше прах. Вратата на терасата беше повредена, а едната панта на гардероба – извадена. Зад спалнята имаше мръсотия и дори мъртво морско животинче.
- Ivelina (4/5): -
- Trayana (10/5): -
- ROBERTO (7/5): -
- Cvetelina (4/5): - location I didn’t like the bathroom and the room
- Troshev (5/5): -
- Stan (8/5): -
- Cristina (10/5): -
- Gergana (9/5): Страхотно местенце за Созопол - Първа линия, страхотна гледка, топ местоположение! Това че всеки ден спалното бельо и кърпите се сменят, както и стаята се почиства прави доста добро впечатление и предоставя чувство за уют комфорт Единственото нещо, което не ми допадна беше постоянния шум от вентилацията или канализацията, много наподобяващ течаща вода, който се чуваше в 80% от времето
- Mihaela (5/5): -
- Mihaela (5/5): -
- Georgieva (8/5): - Very friendly and helpful staff, great location with a secluded charming beach.
- Маринела (10/5): -
- virginia (8/5): Relajante y exquisito - Relajante hotel , frente al mar, decoración exquisita, la zona de la piscina con salida directa a la playa. A 30 minutos caminando del old town El baño, la ducha antigua, se salía el agua. La pantalla TV, pequeña . La nevera, antigua y ruidosa.
- Emilian (1/5): Never Еver - Банята се наводнява постоянно, защото сифонът е запушен. Освен това липсва душ кабина, а извън миникоритото няма втори сифон. Решението на хотела е след всяко къпане подът в банята да се забърсва с моп и водата да се изцежда ръчно от гостите на хотела. Мопът ти го дава персонала безплатно.
- Casper (8/5): Meget god, men plads til forbedringer - Meget lækkert sted med god udsigt Servicen fra personalets side kunne godt blive bedre, det virkede ikke som om at det var gæsten der var i focus, men derimod bare et job der skulle overstået.
Rengøringen på værelset i løbet af ugen var ringe
- Emil (10/5): -
- Elena-Aurora (9/5): -
- Атанас (8/5): -
- Guest (3/5): - Цена-качество,не отговаря въобще
- BLAGOY (9/5): -
- Unguzova (5/5): -
- Виктория (4/5): Разочароващо - Нищо не ми хареса, много разочароващо беше, за твърде високата цена, която платихме Лошо състояние на мивката- мухъл, запушени мивки. Много от осветителните тела не светеха. Платеният паркинг, беше абсолютно излишен на фона на твърде скъпата цена за престоя.
- Lyubomir (5/5): Disappointment. I was expecting much more. - The staff was really nice and helpful I ordered room with balcony but they provided me with really small room.
The room was dirty when we arrived and the didn’t make our bed during our stay.
Really disappointed
- Yavor (10/5): -
- Виктория (5/5): -
- Яна (4/5): - Фронт деска бяха отзивчиви, както и бармана, леглото беше удобно Имахме проблеми с почистването, закуската беше оскъдна и скъпа.
- Alina (7/5): "Don’t judge a book by its cover" - The view from the room and from the pool is indeed amazing, the pool is nice and clean, the bed is confortable. Also, the common areas look nice, the hotel is very nicely decorated. The room is very small, the closet is insufficient for 2 persons, there is no room for the luggage. The shower was running on the floor, it was constantly a puddle on the bathroom floor. The staff barely speaks english. The breakfast is basic. Although I sent 3 e-mail, 2 messages on booking.com and tried to call them right after I made the reservation in order to book a parking spot, they never replied. Initially when we got there, the guy from the reception said we can use their prking and pay at the end of our stay. After a few days, when the hotel was full, the manager was very rude, yelling at us that we parked in their parking, that we don't have a reservation and that we need to move the car... It was eventually solved, we moved the car that morning and when we got back someone else from the staff found a solution, however the experience was bad. Just as a note, one of the spots was occupied by the manager's car. Overall, the only positive thing about this hotel is the view and the way it looks.
- maginator (6/5): Never again!! - The view from the pool area is great. There was one girl that made an effort to service. The staff simply don't work. There was nobody at the reception desk; we had to wait more than 20 minutes for check in. There is staff at the pool bar; but they don't work either (no idea why they are there). Also no idea why they advertise with "french balcony" - it's misleading. It's not a balcony, they are just bars to prevent people from falling down. Actually I expected a Parisienne balcony where you can fit one chair to have a coffee - ha ha the joke's on me. We requested parking space and were given one. They write your license plate on a black board outside at your spot and that way reserve. The next day our spot was taken. They just wrote a different plate number on the board "because their car was bigger" (which was not). In the room no closet for clothes.
- Мая (1/5): Никога повече не бих посетила Relax Sozopol!!! - Локацията на хотела единствено! Съотношението цена и качество изобщо не отговаря.Паркирането е единствено платено срещу 20 лв на ден. Хората на рецепция и управител се държат ужасно. Стаята е изключително малка и при всяко вземане на душ водата стигаше до спалнята. Банята беше изключително малка и миришеше ужасно много.Още при пристигането стаята не беше добре почистена и имаше косми и пясък по земята.
- Mihaylov (10/5): -
- Ianislava (4/5): - Това снимки от нашето настаняване в стаята ,след което мнократно молих да бъде почистено….в 20:00 вечерта влезна камериерка ,която ми каза ,ме тя не е нощна смяна и ще почисти утре и ме попита какво искам да бъде изчистено след като влезна с кални джапанки и направи мазало по пода
- Stanciu (9/5): Totul ok - Curtea ok,multa verdeata,piscina curata,mic dejun foarte bun,camere spatioase
- Джулия (5/5): Незадоволително - Единственото, което ни хареса е разположението на хотела е близо до плажа. Престоят ни в този хотел беше разочарование от самото начало. Стаята беше мръсна – косми по чаршафите, банята очевидно непочистена, пясък по пода, паяжини на терасата и мивката в банята запушена. Повтаряхме в рамките на 3 дни на рецепцията, че искаме стаята да бъде почистена да ни сменят кърпите и чаршафите , накрая на 3ти ден вечерта в 20:30 камериерката дойде да сложи препарат в мивката. Не смятам за нормално да плащаш и да се молиш на някого да почисти. Пълен непрофесионализъм и абсолютно незачитане на елементарна хигиена. Не препоръчвам , не бихме повторили.
- Oresharova (8/5): - Локацията, местоположението, атмосферата. Басейнът с гледка към морето. Близостта до плажовете. Стаите бяха чисти и светли. Мини магазинчето с продукти от първа необходимост беше много удобно. Може би единствено последната сутрин когато забавиха закуската на приятеля ми с почти час. Поръчахме си едновременно, но неговата не беше стигнала до кухнята.
- Рая (10/5): -
- ChesterAS88 (6/5): Deja que desear... - Es un establecimiento con muchísimo potencial, lo mejor de todo, la ubicación ya que es una zona muy tranquila, también las zonas exteriores, piscina etc... El trato no ha sido muy profesional. Una atención muy poco eficiente. No nos informaron absolutamente de nada, el recepcionista se limitaba a contestar las preguntas que le hacíamos (horario de desayuno, claves wifi, horarios...)
En cuanto a los desayunos están muy bien pero el último día nos sirvieron el primer plato (fruta) para compartir, mientras que el resto de días no lo hicieron así, nos pusieron un plato para cada uno (éramos 2)
El baño estaba asqueroso, olía muchísimo a moho, había mucha humedad.
Pedimos un solo día (estuvimos 3) que nos limpiasen la habitación y solamente nos cambiaron las toallas.
Una pena con todo el potencial que tiene este establecimiento.
- Anhild (9/5): -
- Ezequiel (7/5): -
- Nikola (10/5): -
- Denitsa (9/5): It was okay! - The location is excellent! The restaurant and reception staff were really kind! The room cleaning crew shouldn’t try to get inside a room while the sign “Don’t disturb” is on the door handle. They didn’t even knock, trey tried to unlock the room with their key but ours was still there. A little bit rude, never happened to me before!
The should also clean accordingly when it says “Clean my room”, not only change one foot towel :)
- Guest (1/5): -
- Wendy (8/5): -
- Guest (7/5): Overpriced, but on the beach. - Proximity to beach and friendly personnel. Clean rooms. Rooms are small, no hair dryer. Terrible bathroom sinks. There was not place for the soap or toiletries.
- Gabriel (8/5): - Прекрасно разположен хотел и прекрасен персонал. Никакъв избор за закуска ( 3 неща буквално ).
Не се чистеше редовно, а само ако си прекалено нахален да молиш по 100 пъти. За жалост това не е същото място на което бяхме преди 5 години, когато останахме очаровани. Липсата на блок маса е най-големият недостатък.
- Борислав (1/5): -
- Mikhailo (9/5): -
- Guest (10/5): -
- Емилия (6/5): -
- Maria del Carmen (9/5): -
- marko (7/5): Potentially great place, but needs urgently an upgrade for overall quality - Location by the sea is convinient. Backyard pool area also very pleasent. Staff is young, but helpful and friendly. Horrible smell in the room(s), probably from the sewers. Staff wouldn’t or couldn’t do anything about it. Hotel has probably been renovated few years ago, but with poor quality of work, and therefore already showing signs of things falling apart(bathrooms for example).
- Guest (10/5): -
- Matt (9/5): -
- Todor (10/5): - Топ място за релакс
- Александра (8/5): - Хубава локация,беше чисто Сифона в банята беше запушен и на всяко къпане се наводняваше банята
- Bozhidar (10/5): -
- Maryvic (10/5): Recomendable 100% - Los chicos de recepción fueron muy atentos y estaban muy dispuestos ayudar.
La ubicación está perfecta, a pocos minutos del casco histórico y tiene acceso directo a la playa.
Alrededor hay supermercado y mini markets.
La habitación espaciosa y muy limpia.
- Момчил (10/5): -
- Radev (5/5): -
- Iliyan (9/5): Чудесно кокетно хотелче с перфектна гледка, прекрасен двор с басейн и магичен интериор - Мисля, че цените на храната и напитките в ресторанта генерално бяха по-високи отколкото заслужаваше да бъде, както като количество, така и като качество. Не е било лошо качеството, просто цената беше по-висока за предлаганата стойност.
- Alekszandr (10/5): - Отдыхаю в отеле третий год подряд . Рядом пляж Буджака 50 метров , в отеле свой бассейн, шезлонги , шатры, ресторан. Персонал на ресепшен отличный
- Teodor (7/5): - Близо е до морето
- Spireanu (9/5): - Locatia este foarte bine amplasata, aproape de plaja. Personalul hotelului prietenos. Micul dejun nu este foarte diversificat, ar putea fi imbunatatit. Baia nu are geam si este destul de mica.
- Dinko (9/5): Couple getaway - Recently refurbished boutique hotel. Location and facilities are spot on. Good size clean swimming pool, beach within 2 minutes walk as well. The room was spacious with a sea view and really clean. The bed and pillows are very comfortable too. Nice and quiet area. About 15 - 20 minutes walk to Sozopol old town. Some of the staff were not attentive. The standard of service wasn't consistent.
- Sezer (10/5): -
- Svetoslav (9/5): -
- Иванка (9/5): -
- Mariana (10/5): Great hotel with an amazing view and staff :) - 1. Our suite and the view were amazing. Could not ask for more. Totally worth the money.
2. The location - we loved that the hotel was a little bit away from the city center and 2 min.away from the beach.
3. The girls at the reception - Nikol & Katya. They were very nice and helpful. They have always noticed us. Nikol arranged a nice surprise for my husband's birthday and Katya our late transfer from the airport.
4. Stanka & Penka fra housekeeping - always very nice to us, very smiling and doing a very good job with the cleaning. It was a delight to meet them every day.
5. The young girl with black hair from the restaurant (don't know the name) was always very attentive, nice and smiling. Felt very good energy from her all the time during our stay.
6. The food at the restaurant was very delicious and the prices were very good. So kudos to the chef :)
7. We thank everyone else we don't know the names of who made sure the pool was clean, trimming the lawn, etc. 1.We didn't like that there is no door in front of the shower. It was always a lot of water around. Luckily, we had very nice ladies who cleaned our suite and gave us extra towels.
2.The door to the bathtoom made awful sound every time we opened/closed the door.
Photos