Norfolk House

Location: 18 Norfolk House Cecilia Road, London, gb

Star Rating: 8 Stars

Property Type: Not Available

About this Property

Important Information

Policies

Check-in: 12:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Terrace
• Non-smoking throughout
• Free wired internet
• Internet access
• Japanese garden
• Covered parking

Rooms Available

• Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath and a shower. Among the room amenities are a tea and coffee maker, a wardrobe and heating as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap

Guest Reviews

• Katie (8/5): Perfect. - The host, Kasia, is such a lovely person and took such good care of me during my stay. She was warm, friendly, provided plenty of London tips and made me feel right at home as a female, solo traveler in London!
• William (1/5): - Cancelled for no reason -
• Claire (10/5): -
• Francisco José (10/5): En el último momento y fue lo mejor que nos pasó - Mujer muy agradable y con todas las ganas de ayudar del mundo. Muy contento de compartir un rato con ella. Todo perfecto
• Ana Belen (10/5): Recomendable mil por cien! - Absolutamente todo maravilloso, lo recomiendo mil por cien No hubo nada que no me gustara
• Hubert (10/5): Pobyt udany pani Kasia bardzo pomocna - Śniadania i lokalizacja Wszystko ok
• Lisann (8/5): Prima. - Sehr nette Vermieterin. Wir haben uns sehr wohlgefühlt und kommen gerne wieder. Nichts zu beanstanden.
• Ella Miriam (1/5): Important Information - The cat seemed nice This room is not correctly advertised. There is no private bathroom as the host is living in the flat with you. The walls are thin so both parties can hear everything that the other is doing. The cat is nice but this also is not advertised so please do not book this room if you have allergies. The host also keeps all her personal stuff in the room so there is no storage space.
• Miren (10/5): - Caisie es una persona encantadora. Nos recibió en su casa con los brazos abiertos y siempre con una sonrisa. Su apartamento está muy bien ubicado; en autobús se tarda aproximadamente media hora en llegar al centro de Londres. La zona de Low Candenton es muy interesante por su ambiente intercultural y la gran variedad de restaurantes. Todos los días nos ofreció un desayuno generoso, con sándwiches, wraps y bollería. Su gata Lola también es un amor. ¡Volveríamos sin dudarlo! Hay que tener en cuenta que no se trata de un hotel, sino de una vivienda particular. Por ello, la limpeza no es perfecta y el apartamento está algo envejecido, pero es acorde al precio y a lo que se ofrece.
• Jenny (8/5): -
• Soriah (4/5): - The host was very nice and welcoming The bed and room were very run down unfortunately. When I arrived I saw that the bed frame was falling apart/broken, and after I sat down on the bed it somewhat broke and sank down into the frame. The window had mold around it and everything was dusty. There was also a smell in the house. When I came back from work around 9pm as well the host was playing music very loud and continued until 11pm.
• Sam (10/5): -
• Katia (10/5): In tanti soggiorni effettuati anche a Londra è la prima volta che trovo una host così gentile e cordiale ! Ci ha fatto s - Appartamento dotato di tutte le comodità Niente, forse non vicinissimo per l’underground, ma abbastanza vicino per usare i bus
• Monk7 (7/5): - Very friendly host, comfortable bed Bathroom floor
• Carlos (9/5): - Está muy bien conectado con el centro, la anfitriona te hace sentir como en casa y encima todas las mañanas te prepara el desayuno. La verdad que muy agradable nuestra estancia en Norfolk House. Recomendado.
• Kerry (10/5): 伦敦的舒适住宿 - 房间温暖安静，床非常舒适。Kasia是一位很友善热情的房东，给了我们交通和旅行的建议。早上还给我们准备了非常美味的早餐。家里有一只叫做Lola的可爱小猫，她很喜欢人，非常友善，我们都很爱她。在伦敦非常满意的住宿，也可以很方便地通过公交车快速到达市区。房间有电梯直达，即便有大小行李也可以轻松旅行。 都很好。
• Byron (8/5): Good value - The host Kasia was lovely and she was very much an enthusiastic soul to talk to. Shame I haven't been able to meet her cat, Lola which I'm sure is also a great companion. Room was clean, bed does have some squeaks when you move and roll but it's okay. Heating was turned on early part of the day, no issues since room is cozy and warm. There's a 10-minute walk to a bus stop that'll lead you to Victoria and Central London. Neighboorhood okay, entire apartment building secured with a locked gate. Free breakfast reasonable, sandwiches and pastries from Pret. Wish there were small wardrobe space that I could use to hang some of our coats and shirts but overall did not affect my experience.
• Raymond (10/5): Kasia is a wonderful host. - The breakfast is fantastic. N/A
• Maurizio (8/5): -
• Metehan (8/5): - Very friendly host, gave us many tips for our trip. Tried to make the stay as comfortable as possible
• Fiona (1/5): Not fit for visitors - Nothing The flat was very dirty and chaotic, the owner did have to leave because of a family emergency but this did not account for how unclean and not fit for visitors the flat was. It was the worst experience I've had on booking.com
• Toni (5/5): -
• Antonia Nicole (3/5): - Close to the gig venue we booked for The flat was not really clean. We walked into the bedroom and thought the bed must have been slept in and not changed. There was a large pile of used bedding, duvets, and towels on the floor of our room just left there for us to deal with. Attached photos of how the bed looked when we got there. The kitchen wasn't clean either, with dirty dishes spilling out of the sink and a lot of flies. There was no breakfast as the host was not in, but she could have sent a message to sort something out as this is a service paid for that she just entirely ignored.
• Adam (9/5): -
• Dawn (9/5): - Lovely host, so welcoming. Fabulous breakfast. Quiet location. Good for the exhibition we were attending
• AJ (7/5): Modest B&B accommodation and a great host - The room is part of a private apartment, so more like a B&B, which I wasn’t expecting, but it was good. The host is so friendly and welcoming that she makes up for any inconveniences. Thank you Kasia for a great stay and a superb breakfast. I will see you again soon I’m sure :)
• maurizio (10/5): Viaggio di piacere - La ragazza ci ha accolto come se fossimo amici da tempo gentilissima simpaticissima la mattina vi ha preparato una colazione buonissima e abbondante la prossima volta che torno a Londra sicuramente tornerò da lei
• Elke (8/5): - Die Gastgeberin war extrem gastfreundlich und macht das von Herzen. Wir bekam sogar Lunchpakete, obwohl eigentlich nur Übernachtung mit Frühstück drin stand. Es ist eine kleine 2-Zi-Wohnung, die man sich mit der Gastgeberin teilt. Gewöhnungsbedürftig, aber sie tut alles, damit man sich wohlfühlt.
• Didac (10/5): Els esmorçars de Kasia son espectaculars i ella és super amable i dolça. - Kasia ens va atendre genial cada dia fent-nos l'esmorçar cada dia i parlant amb nosaltres molt amablement Res
• Dóra (7/5): -
• Chiara (6/5): - Kasia è stata molto carina e disponibile in tutto! Lola, la gattina, è stata con noi per tutto il soggiorno ed è un'amore. Il quartiere è tranquillo e le fermate del bus sono abbastanza vicine alla casa Purtroppo la casa è sporca e i pasti serviti non sempre rispettano le scadenze
• Linda (9/5): - Autentické místo mimo hlavní centrum Londýna, avšak v dojezdové vzdálenosti. Velmi milá a ochotná hostitelka.
• Mariana Vanesa (9/5): Muy buena estadía ! - La anfitriona es muy amable, nos hizo recomendaciones. Al llegar nos recibió con una cena y los desayunos eran muy abundantes y ricos. Las distancias a los puntos atractivos no son cercanas, pero hay muchísimas líneas de transporte al rededor que funcionan a la perfección. Tiene una gata, Lola, que no molesta para nada. S\c
• Loic (10/5): -
• Kroon (10/5): Very nice! - We had a great stay at Norfolk House. The room was cozy and the host was very nice. The location is easy to reach by bus or overground.
• Liz (9/5): - Excellent communication and lovely welcome from the host. Comfortable bed. Convenient location for our trip. No negatives.
• Claudia (10/5): Very pleasant stay with a great host - Despite arriving far later than planned, Kasia welcomed us with a smile. She was very hospitable and truly made us feel at home. Her breakfast was delicious and her friendly cat only added to the friendly ambience. Kasia was also great at responding quickly to any panicked messages of mine. Thank you! The apartment block itself looks a bit run down from the outside, but it was clean and quiet, and the location was extremely convenient.
• Pascha (8/5): - Aardige gastvrouw, bijzonder geïnteresseerd en enthousiast! De badkamer. Douche bleef niet lang warm. En badkamer was beetje rommelig.
• Natasha (10/5): Exceptional -
• Francesca (5/5): Practical, with a cat, not so clean - The place is conveniently located near a metro station, about 20 minutes from the city center. It’s a good option if you need a practical place to stay, but less ideal if you’re looking to relax or sleep in. There’s also a sweet and well-behaved cat named Lola. The neighborhood is a former working-class area — simple, very local, and full of life, with a multicultural and vibrant atmosphere. The apartment is small, and Cassia, the host, is kind and helpful. The room is her own, which she rents out nightly. It wasn’t spotless — there were some cat hairs around — but it was reasonably clean overall. The bathroom is shared with her, and she works from home most days.
• Graciela (8/5): A lovely host, a great location for a quick stay. - Kasia is a lovely host, who makes an effort to make you feel comfortable in her flat. She is charming and very generous with her sandwiches, which are excellent.
• Pastor (8/5): Very good - The host wasr amazing!
• Michelle (10/5): Great Location - Our Host was AMAZING, FRIENDLY and very helpful
• Jarmila (10/5): Exceptional - The breakfasts are flexible and both sweet and clasic. The owner Kasia is really nice and friendly and has a wonderful cat companion Lola. We had a wonderful chat and she recomended us some great places. It is great that there isnt a time limit when to get back to the accommodation so the travelers can come back as late as they want.
• Dominic (10/5): Exceptional -
• Karolin (10/5): Exceptional - Kasia was an excellent host. She was caring and gave me good recommendations for places to visit. The communication via text in advance was swift and without any problems. On my request, I got a vegetarian breakfast which had a lot of variety and was very delicious. Also, I made friends with Kasia’s very friendly cat:))
• Xristina (8/5): Very good - Very hospitable, friendly and helpful landlady. Good and plentiful breakfast, every day different It would have been nice to have a small TV or radio in the room
• Adolphe (10/5): Exceptional - The Host Kasia was so kind and welcoming. We definitely recommend this place !
• Mark (8/5): Lovely host - Kasia the host is lovely, friendly and couldn't be more helpful.
• Sara (9/5): Good - It is a good place to Stay, Kasia is very Nice and Lola too. It's her house so ia like sharing and house with a friend. Very friendly house, although the building is a bit strange, but ia not Kasia fault 😊 The building is a bit strange
• Jolanta (10/5): great place - convenient location, very friendly and kind hostess
• Gillian (2/5): Disappointed as not the same as stated on booking. Com - The host was lovely There was no mirror, no tv, was not happy with facilities within the property as felt awkward.
• Paul (10/5): Close to Gig Venue - Wow, this place was wonderful and just around the corner from my gig. The host (and cat) were warm and genuinely friendly and nothing was too much trouble .
• Petra (10/5): Exceptional -
• Zuzanna (10/5): Exceptional - I had such a great stay with Kasia in London! She was super kind and welcoming, and really made me feel at home. We chatted a lot, and she gave me some awesome tips for getting around the city. The breakfast she made was amazing—so big that she even packed some up for me to take as lunch! And her sweet cat, Lola, was the cutest little companion during my stay. I had such a nice time and can’t wait to visit Kasia and Lola again. Highly recommend if you're looking for a friendly, cozy place to stay!
• Excursionist (10/5): This was a memorable stay in a comfortable setting with a congenial atmosphere. - This was an opportunity to share in someone's home life, for an evening and for breakfast, and I felt that I received exceptionally generous hospitality throughout my stay. As an English guest I was surprised that I wasn't offered milk for my tea, but that is a minor quibble given that this is a Polish home and the general standard of the food and drink provided, and the range of choice offered, was excellent.
• Стефан (10/5): Perfect location and a lovely host. Great experience! - Perfect location in a nice neighborhood and easy acces to downtown and all around London with bus and overground. Kasia is absolutely fantastic host.
• Kerry (7/5): Good -
• Alexander (3/5): Disappointing stay due to used/non-clean bed! - Location was great - only a short walk from public transport - and was easy to find/get into following the host's instructions. The cat, 'Lola', was also very friendly. I never like to leave negative reviews but I need to be honest about our experience for the sake of other travellers! Upon arrival (4pm ish as agreed with the host) after a 6 hour train journey we found our bed used/unmade. It had clearly been slept in, presumably by the previous guest, and not had the sheets changed/the bed re-made. Not a great start to the stay! We contacted the host to inform them of the issue, only to be told that clean sheets were to be found in the wardrobe... not only implying that it was our job, as a paying customer, to rectify the issue, but also with no apology for the situation. The kitchen was not very clean either - flies around the sink with dishes that hadn't been put away and an unhygienic fridge that is in desperate need of a clean. There were also some sandwiches left for us but, unfortunately, there was no chance we would've eaten anything from that fridge (see photos). It's a shame to leave a bad review/score as there have been some really good reviews for Norfolk House/the host, but, after sifting through other reviews, it seems that the general cleanliness and the bed situation has been a let down at other times as well! A few simple fixes - i.e. making sure the bedding is always changed/the bed re-made, and sorting out the fridge situation - would've made this a really pleasant stay. Hopefully these issues are fixed going forward!
• Tim (8/5): I had a really lovely and enjoyable stay. - The Location and buses were great for my event and very easy to get around. Kasia is a lovely host and was very helpful and very welcoming. She has good knowledge of the local area and things to see. Kasia's cat, Lola, was also very friendly and spent much time on my lap while we was chatting. The Bed was very comfortable and Breakfast was good. I would definitely stay here again if I come back to the area. Everything was good!
• Kayumba (4/5): I would like to start off first by saying, the host was lovely and attentive, I commend her for maximising her space and - The host was welcoming and respectful. The presence and hair of a pet in the guest room. The bedding appeared unchanged/used. I’m sorry to say but it was the most uncomfortable I’ve ever been in an accommodation and it saddens me to have to give this negative review. I didn’t share the bathroom pic because it just wasn’t good.
• Sarah (8/5): Lovely host, good location for Shacklewell Arms, Dalston and Hackney - Kasia is lovely, a fab host, very friendly, and great to chat to. Must also mention Lola the very sweet cute house cat. The accommodation is a perfect location for The Shacklewell Arms if you're going to a gig, it's a 2 min walk. The property isn't far from Dalston station, around 15 mins walk & easy to find. We also walked to Hackney (takes around 20 mins) and came back via parks and pubs, loads to do and see plus places to visit.
• Disney (10/5): Exceptional - Kasia was so friendly, and so was her adorable cat! She provided breakfast which was very lovely, we had a great stay :).
• Nesha (9/5): Superb - It was just 5min walking distance from Dalston main road from where you can get a bus to the city centre. Lots of nice restaurants, pubs, cocktail bars and shops around. Kasia was easy going, lovely host, made everything possible to make us feel comfortable.
• Linda (8/5): Friendly Host and nice stay - + Kasia was very friendly and took good care of us. She bought fresh breakfast for us everyday and also asked what we like best, so she could get that for the next day. We are vegetarian, which was no problem. She also told us that she could get vegan options as well. + We were allowed to take everything we did not eat for breakfast, so we also had lunch for the day. + The atmosphere was very friendly and comfortable, it felt like staying over at a friends house. We did not feel uncomfortabel at any time. + Kasia talked a lot to us during breakfast. She told us about London and about nice places to go, but we also talked about normal and random topics. + Check In and Check Out was very easy and shes super flexible. + We got our own key and could get in and out easily at any time. + We liked the neighbourhood. We felt very safe and there were lots of restaurants close by. - The apartment was not super clean. - We took buses to get from the apartment to any place around London, but there was always lots of traffic, so it took much longer to get anywhere. Nothing Kasia could do about, but just nice to know if you have planned something that you have to go earlier than you would think.
• Barbara (7/5): Good -
• Jeweleon (10/5): Wonderful! Stay with Kasia in London - Kasia was an outstanding host! The best host we've ever had! She was very caring and met our every need. She made many suggestions on places to visit in London. We definitely would stay with Kasia if we visit London again!! Everything was just fine.
• Alexandru (1/5): Not recomended. - Worst booking ever. From the description is not obvious that the room is at a private person home. Was unable to use shower being shared with the host and lacking hygiene. Lack of hygiene.
• Guilherme (10/5): Very good place to stay. - Kasia is a lovely person! She is very concerned about our well being, always trying to help, made ourselves comfortable. There are some bus stops, just around 10 minutes of the house and a train station as well. The neighbourhood is safe. Keep in mind that is her house. There wasn't a problem to us, she always get us privacy.
• Reid (10/5): Exceptional - Great location for the Earth music venue.
• Kyveli (6/5): Pleasant -
• Simone (10/5): Exceptional - Very nice room and very kind host, it was nice to meet you !
• David (9/5): Excellent host excellent stay and excellent area - Kasia is a very welcoming host aand very informative about the Dalston area. The room and breakfast are both excellent. Hope to stay again the next time I am in the area. Everything fine
• Helen (10/5): Exceptional -
• Anamaria (7/5): Lovely, personalized stay for a solo traveller or a couple in a London flat - Comfy, personalized room in a flat, close to the city center (30 minutes max by bus). The hist was very friendly and I liked her cat, Lola! The room was inside a small flat so I was the only guest there 😊
• Maxim (9/5): Superb - It was a very nice area and the best stay of my 3 London locations. Kasia was very cool and helpful. Hackney is great and more relaxed than the center of London.
• Maxim (9/5): Superb -
• Rachel (10/5): Had a wonderful experience such a fabulous host 🥰 - Host’s exceptional hospitality.
• Vasileios (2/5): Very poor -
• Anna (5/5): Passable -
• Cormac (3/5): Very disappointed. Deceptive description. - The host was friendly. The cat was nice. Frankly I was very disappointed. I arrived to find I was actually sleeping in the hosts bedroom whilst she slept in the living room. The bedroom was full of her things. It was clean but cold. No heating on. I went to sleep immediately as I was tired. I woke up about midnight to find the room was now very cold. I tried to turn on the radiator but no heat came out. I couldn't ask the host to deal with it as she was now asleep. Despite the room being advertised with a private bathroom it didn't have one. It was shared with the host. Again it was full of her things. It also made it very awkward. Next morning the room was still cold. The radiator either wasn't working or the host simply didn't turn the heating on. It was a very bad experience and had I known it was her room I'd be staying in, with no private bathroom, I would not have booked. I note the "private bathroom" description is still up on the listing on booking com. I raised this issue with booking.com and they said it would be dealt with, but they obviously haven't sorted it out. The description is clearly false and needs to be amended. I would not stay here again. At £58 for a night it simply wasn't worth it. Only good thing was the cat. The host was friendly but i felt deceived.
• Jennifer (8/5): Very good -
• Bianca (7/5): Good - Kasia was really nice to us! She gave us some tips where to go and it was worth it. We had a great time. The breakfast was okay because we didn’t like everything. But she gave us some fruits along the way, which was very thoughtful of her :)
• Kristina (10/5): Lovely, we enjoyed our stay - Super nice host! Kasia is very kind and gave us lots of advice on what to see. Breakfasts are big and fresh. The room is nice, we enjoyed our stay. We especially liked Kasia's cat. 😄🩷 would return back if we ever visit London again.
• Patrick (7/5): Good -
• Helen (8/5): Very nice host, comfy room, great breakfast - Super nice host, comfy bed, great breakfast. We were in a rush in the morning, so she packed the breakfast for us, which was so helpful. Lola the cat is a cutie. Rough area, but you get what you choose, so no points deducted for that :)
• Martin (10/5): Top class good host 😍 -
• Alan (8/5): Very good -
• David (9/5): Excellent in all respects - Kasia is a wonderful host very helpful and friendly. Excellent breakfast and room hope to stay again All fine
• Rebecca (9/5): Superb -
• Lucia (10/5): Exceptional - Such a lovely space, and the host was so friendly and caring! Wonderful Experience.
• Jeremy (8/5): Very good -
• Jasmine (10/5): Kasia is so wondeful and sweet and Lola the cat was very cute i had the most amazing stay thank you so much - The bed was very comfy and the view from up top was so pretty! it’s near the nicest little italian that Kasia took me for lunch to
• Mandy (5/5): Passable -
• Val (8/5): Very good -
• Rakeeb (6/5): Pleasant -
• Peter (9/5): Superb - The host Kasia was lovely, and looked after me and told me about her travels. The room was lovely and clean. Also, her cat Lola was very friendly.
• Eleanor (9/5): Made to feel very welcome, would stay again - Good
• Tiernan (7/5): Good -
• Bas (9/5): Superb - Karia is an wonderful hostess. Very friendly who reacts very fast if you have any questions. Great location, with a lot of places to eat and close to the public transportation. And of course the realy sweet black cat Lola 🥰

Photos