Parramatta Hotel Apartment

Location: 1 Valentine Avenue, Sydney, au

Star Rating: 9.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Safety deposit box
• Non-smoking throughout
• Heated pool
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Garage
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a wardrobe, a sofa as well as pool views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Kitchen
  • Sofa
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Raj (10/5): It was very overwhelming - Everything Nothing
• Liam (9/5): -
• Josephine (10/5): -
• Jeremy (9/5): -
• Private Limited (10/5): -
• Donna (9/5): - Location and cleanliness
• Yvonne (7/5): - Location, parking, size of the apartment, and communication regarding the keybox were very good. Very comfy bed. Nice view across to Sydney. The only thing letting down this apartment was the bathroom. Bath towels and bath mat supplied but no hand towel or face washers. The walls of the shower/bath are in need of a good clean and removal of mould. The shower curtain is way too small to cover the length of the bath.
• Russell (9/5): -
• Keith Tobin (10/5): Lovely apartment - Mao was a superb host very clean apartment good location for trains. Very pleased Nothing
• Karen (2/5): - Location Very outdated bed terrible not very clean microwave dirty in front tiles dirty good communication with owner over priced
• Chris (9/5): It was very comfortable and the host was very helpful - My daughter and her two kids stayed at the apartment and everything was as was described. The room and bed was very comfortable. The host was always accessible over the phone. Wifi was slow and dropping out
• Mohan (9/5): - Location, Cleaniness
• Luc (9/5): - De ligging /
• David (10/5): -
• Vaibhav (10/5): -
• Jesse (10/5): - It was clean an very well located nice an quiet also
• Camilla (8/5): -
• Aniruddha Chatterjee (8/5): -
• Yuliia (10/5): -
• leonie (10/5): - Mao the owner was fantastic
• Remeth (9/5): -
• Diana (10/5): Amazing - Clean comfortable and close to everything Nothing
• Himawan (8/5): - Great location and big space.. Service apartments but like staying in a 5-star hotel ..(have laundry, kitchen, parking) Package complete .. the good thing if they are ready you can check in early! Good owner and friendly I really enjoyed stay with them! RECOMMENDED..for sure come back again None
• RUSHAN (10/5): Excellent - I really liked how clean and well maintained the room was. The bed was comfortable, the bathroom was spotless. The location was perfect close to shops and transport. There wasn’t a brush available to wash the plates. Also, picking up the keys wasn’t very easy.
• Sally (8/5): -
• Nikora (10/5): -
• Reza (10/5): -
• usman (10/5): Excellent - Everthing was excellent
• Colleen (9/5): Very Neat and tidy, a comfortable stay! - Location was great for my needs Internet could have been better
• Drew (10/5): Convenient - The view, free parking, location and the host Nothing
• Lisa (7/5): Constructive feedback Stay at Mao's Apartment - Dear Mao, Thank you for hosting us during our recent stay. As someone who works in the hotel industry and travels frequently—staying in a range of accommodation from budget to high-end—I wanted to offer some honest, constructive feedback to help you improve the guest experience moving forward. --- Booking & Pre-Arrival Experience I booked through the Booking.com app, which unfortunately displayed limited information compared to the full website. The listing showed a Queen bed + Sofa bed for two guests. A note stating the sofa bed was only for a third guest was unclear on the app. The day before check-in, you contacted me to arrange key pick-up. I also requested the sofa bed be made up. You advised of a $50 fee for the sofa bed, which was not mentioned on the app. However, after discussing, you kindly waived the charge, which I appreciated. Communication throughout was clear and timely. --- Check-In Process You personally met us in the foyer and helped my sister and me with our luggage, which was thoughtful. However, during the check-in walkthrough, you collected personal laundry from the machine. As a former hotel cleaner, this felt a bit unprofessional, and I purchased cleaning products to run a cycle before using the machine myself. --- Apartment Conditions & Comfort The apartment itself was basic and suited to a budget stay, which was expected, but a few things could be improved: The sofa bed could not be folded up due to a wooden modification and had missing springs, making it unusable as a couch. Sheets smelled strongly of bleach, which was overpowering. Cleaning did not meet typical hotel standards, despite being located in a Mantra building. The shower curtain was torn and held together with sticky tape. Only 1 pillow per guest was provided, with one spare in the cupboard. The kitchen allowed for light cooking, but there were insufficient utensils—I purchased a few and left them behind for future guests.
• George (8/5): Very good -
• Richard (10/5): Exceptional -
• Luppino (10/5): Exceptional -
• Harley (10/5): Was a great stay and local to everything - Absolutely amazing experience!
• Oldenglish (10/5): Excellent value and comfort. - The property is only exceeded by the Host! Mao is most helpful. He met us downstairs and gave us our keys. He even made arrangements for us to leave our bags in the unit while we went shopping. The unit is most comfortable and in an excellent location. TV in lounge and also bedroom. Easy walk to ferry for trip to Circular Quay, and even easier back by train! Westfield shopping nearby with plenty of places to eat. A glass of wine on the verandah to look at the world going by. Even see Centrepoint tower in the city! Even though is near trains etc, the unit was very quiet ad comfortable. One complaint though. Wish we had stayed longer!
• Sharon (9/5): Superb -
• Karin (8/5): Very good -
• Sondhi (10/5): Exceptional -
• Lucas (9/5): Superb -
• Shruti (10/5): Exceptional -
• Kristiahne (10/5): Exceptional -
• Emily (8/5): Very good -
• Steve (9/5): Very central to all my needs -
• John (8/5): Very good -
• Bogdan (9/5): No issue.. everyone at hotel and getting the key were nice and updated me on how to leave key when d - Location excellent... was great having parking as I hire a car.. only one time I got back late and someone parked in my spot.. inhad to park at the front .. but I know u cannot do anything about it.. that is always an issue.. I'm coming back in November so will book again.. N/a
• Leila (10/5): Exceptional -
• Kelli (9/5): Superb -
• John (9/5): Superb -
• Christi (7/5): The host was fantastic and communication superb. A lovely person to deal with and responsive. -
• Kathryn (9/5): Great place close to train station - Excellent stay - great location, property host was very helpful, easy check in instructions. Close to Parramatta Stn for access to Accor Stadium. Comfortable bed. Parking was a bit of a hassle but the host helped us to sort this out. Towels were small.
• Elizabeth (9/5): Loved the location, late check out and parking - Great location and parking included Nil
• Corey (10/5): Exceptional - The view
• Judy (10/5): Exceptional - The location was great, close to the train station and Westmead shopping centre. Had an amazing view. We arrived later than expected due to delays and as we were unsure where to go the host Mao met us at the train station and took us back to the apartment. Excellent location to get to Accor Stadium.
• David (10/5): I will stay again - Mao made the stay easy, hassle free and overall a very relaxing experience. I'd definately stay again. If it is ever available again. Thanks Mao!
• Raj (10/5): Exceptional - An amazing view with great location to travel around from.
• Tonie (10/5): Exceptional -
• Jessica (9/5): Superb -
• Robert (7/5): Mao was very helpful. - Free parking and location. Basic equipment but adequate for one night stay.
• Lynn (9/5): Superb - The apartment was very centrally located and good value for money.
• David (10/5): Exceptional -
• Nikora (10/5): Exceptional -
• Judy (10/5): Spacious apartment very close to Westfield Shopping Mall and Parramatta Training Station with awesome bird’s eye view of - Nice spacious apartment with awesome view of Sydney from the balcony(can see Harbour Bridge and Centrepoint Tower). Very clean include a small kitchen with amenities, hair dryer, washing machine and dryer. Only 5 minutes walk to Westfield Shopping Mall and Parramatta Train Station. Free car parking. The owner was very accommodating and helpful which made my stay very enjoyable. Part of the carpet and bathroom are worn and dated. This is minor.
• Jessica (10/5): Exceptional -
• Kevin (9/5): Superb -
• Bec (8/5): Very good - The owner was very helpful and understanding. Having to leave
• Mick (8/5): Very good -
• Andrea (8/5): Very good -
• Andee43 (10/5): Spotless comfortable apartment with excellent free parking. Fabulous location. - This is a privately owned unit in the Mantra building. It is on a high floor and has great views of the Sydney skyline including the top of the harbour bridge. The location is fabulous, a 2 minute walk to the massive Westfields or the station. There are plenty of cafes and restaurants within a short walk, including a restaurant in the Mantra foyer, although we didn't try it. Excellent allocated parking right next to the lifts, in a very secure parking area under the building, and the price is included in the cost. This is so unlike other hotels or apartments in this central location where a hefty daily parking fee usually applies, and was one of the reasons we chose this apartment. The unit was spotlessly clean with everything you would need for a comfortable stay, the bed was very comfy. Mao met us to hand over the keys and show us around, he was charming and very helpful. Would definitley stay here again. The airconditioning was very noisy, but a seperate fan was supplied as well as a dehumidifier for warmer weather.
• Peter (9/5): Great place to stay close to all the things needed. - Met the host at the location. Show us around.
• Mena (10/5): Just a great place to stay - the apartment also has great private parking outside the lift & the apartment is just n - The location was perfect, our host Mao met us & was so lovely & helpful. The apartment had everything that we needed & Westfield was a short walk away. We were there for the Supercars races at the Sydney Motorpark & it was just a short drive down the highway - perfect!
• Lea-ann (10/5): Exceptional -
• Michelle (7/5): Good - Great view and close to food and transport Traffic noise
• Apratim (8/5): Very good -
• Korab (10/5): Exceptional -
• Arun (10/5): Exceptional -
• Robinson (9/5): Convenient, clean and good value - Conveniently located. Easy parking. Well equipped unit with views. Very clean . Very honest host. We were happy with everything .
• Kevin (10/5): Exceptional -
• Sandra (10/5): Great apartment - Location Comfort cleanliness Nothing
• Lorraine (7/5): Despite some shortcomings, it was a comfortable stay. - Location close to railway. Except some grouting above the bath, the apartment is very clean. Friendly and helpful host. Quiet environment. No salt and pepper in the kitchenette. Only half a shower curtain. No hand towel. No reception service. I stayed in a private apartment within the Mantra Hotel. But I was told that the Reception of the Mantra is not my reception. The details given on Booking .com about the apartment is confusing.
• Kennedy (9/5): Superb -
• Caroline (10/5): Comfortable Accommodation in Parramatta CBD - Large, clean comfortable 13th floor unit with a view to Sydney. Good cafés close by. N/A
• Roberta (10/5): Very convenient and very helpful host. He helped us out on a small matter as well. - Location was the best. A small hand, face towel would be convenient but no major problem. We will still return!
• Susan (9/5): Will be booking again - The apartment was very clean and close to all shops in transport, restaurants, and beautiful walks along Parramatta River The property had beautiful views in a very comfortable bed
• Drishti (10/5): Exceptional -
• Joy (10/5): Exceptional - The service from the owner was fantastic, the room was clean and comfortable and it is so close to train station and Westfield shopping centre ,it was everything we wanted
• Keira (10/5): Perfect! - Great location. Perfectly clean and as described. Exceptional service, thank you!
• Lynette (10/5): Lovely host. Extremely helpful. Great value for money. - Ease of access, lovely host, great value for money, great locality. No negative comments.
• Singh (10/5): Exceptional -
• Susan (7/5): Great - Essential to everything As above
• Sharon (10/5): Relaxing - Mao was very welcoming , met us in reception and showed us to our room . Mao showed us around apartment and where everything was and how it worked . Nothing to not like
• Samira (10/5): It was a comfy lovely stay - The security at the property were rude
• Sonia (10/5): Exceptional - Great price and location
• Phillip (10/5): Definitely be booking this place again. - The location , parking , spacious apartment Ac is a little noise but just turned off at night .
• Radic (10/5): Our stay in Sydney was fantastic got to see many attractions .. - I liked the place close to train station in Parramatta. There is a few little coffee shops and breakfast just around the corner and also a big Westfield shopping centre which is walking distance from the hotel. We stayed in a private apartment on level 13 room number 1304 and the owner went above and beyond to accommodate us. We unfortunately had an issue with our car and had to wait to have it fixed. The apartment with Mao was booked out so we had to move to another apartment and Mao himself took us to the next apartment building in Rosehill. I can’t complain about anything it was all fantastic. I recommend anyone coming to Sydney to stay at the mantra and stay in room 1304 you won’t be disappointed. Nothing to complain about.
• Ellora (10/5): Exceptional - Great location, less than 5min walk to train station and Westfield, enjoyed the balcony views, enjoyed the facilities. Host was a pleasure to communicate with!
• Penny (10/5): Great location and host. Will likely use again - Location was excellent. Very close to trains, buses and to Westfield shopping centre. Parking was included with the accommodation which enabled us to have a hire car while staying there. The views from the balcony were amazing. Can see the Harbour Bridge and Centrepoint N/A
• Anonymous (10/5): Exceptional -
• Anonymous (10/5): Exceptional - The view is BEAUTOUL the bed was so comfortable the price is amazing such a wonderful place to stay it was so clean and the owner was so delightful and sweet and kind worth the stay definitely will be coming back in future
• Chen (10/5): Great location, comfortable, clean, great view, enjoy the balcony -

Photos