Manatus Hotel

Location: North Caribbean, Tortuguero, cr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:30 PM - 12:00 AM

Check-out: 09:30 AM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Safety deposit box
• Tour desk
• Massage services
• Currency exchange
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Free wired internet
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room provides a TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Deluxe Quadruple Room

  This air-conditioned quadruple room has a desk, a patio, garden views and a private bathroom. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

• Deluxe Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Mosquito net
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shampoo
  • Conditioner
  • Body soap
  • Key access

Guest Reviews

• Margret (10/5): -
• Chris (8/5): Unforgettable stay! - Lovely, large rooms in an amazing location Excellent tours, very helpful guides Breakfast ☹️
• Juan Luis (9/5): El mejor hotel de Costa Rica en un entorno excepcional - Fabuloso hotel en medio de la naturaleza de Tortuguero. Estupendas instalaciones y habitaciones inmensas. Personal muy atento y amable. Pensión completa incluida con buena calidad y con buenas opciones, tanto para desayunos, como comidas y cenas. El precio incluye también 1 excursión por Tortuguero y 2 fabulosas por los canales del Parque Nacional. Muy tranquilo y exclusivo. Tan solo 12 habitaciones independientes en medio de la naturaleza. Opción de hacer una ruta por la selva desde el propio hotel que puede ser guiada por la noche para ver animales. No le pongo ningún pero, todo nos encantó. El mejor hotel que tuvimos en Costa Rica
• Caroline (9/5): Tranquil location in Tortuguero National park - Arriving by boat very special, small boutique hotel 12 rooms, Well organised for 2 night stay -village visit, and 2 boat trips to national park canals. Knowledgable guide. Nice pool, lovely staff, very good all inclusive meals. Recommend optional extra night walking tour.
• Moayed (4/5): Disappointing - All the basic were covered. Rooms were large Terrible at communicated expectations. When we arrived at the property there was no one at first to welcome us!
• Jonathan (8/5): Very good -
• James (8/5): Very good - Guides were very knowledgeable. The location was lovely, food was good, and staff attentive. Rooms could have been cleaner, there was lots of dust under beds, which we wouldn't have seen but we had a gekho in the room and it was under the beds. Coffee machine and cups were dirty when we first went to use them.
• Susan (10/5): Escape to waterbound lodge with every comfort cared for! - Beautifully planted, covered, gorgeous sitting areas with views of life on the river. Fabulous pool. Clean, wonderful rooms canopied bed and huge bathroom, Nothing
• Katie (10/5): Exceptional -
• Danila (8/5): Lodge without passion - The tour guides were very friendly and well educated. Very good animal-spotting! We learned a lot from them. They spoke very well English! If you booked through Booking.com, you are treated very unfriendly in this hotel. No reply to mails on how to reach the hotel, while other guests were picked up by the transport of Manatus. We payed extra to get to the hotel. Very unfriendly at the reception. The owners seriously need to upgrade the rooms. All is getting old, the mattresses urgently need to be replaced. There are also only single beds. No king bed available.
• Anonymous (10/5): Exceptional -
• Vilmos (2/5): Horrible! - The guides Louis and Ricardo were very friendly and well educated. Very good animal-spotting! We learned a lot from them. They spoke very well English! If you booked through Booking.com. you are treated very unfriendly in this hotel. No reply to mails on how to reach the hotel, while other guests were picked up by the transport of Manatus. We payed 200 dollar extra to get to the hotel. Very unfriendly at the reception. The two English senences this lady could say were ‘talk to your organisation(?!)’ and ‘it will cost you extra’ . The food is a disaster! My husband got a foodpoisoning from the chicken fajitas which was served cold! He had to stay in bed for 24h. Trying to postpone the Turtle tour to the next day was impossible, though after some time with extra costs (of course!!) it was arranged.
• Granteee (10/5): The young waiting staff in the restaurant and the tour guide, Louis, were exceptional. The boat tours were magnificent a - Fantastic location, nice and quiet Beds were noisy (creaking) and very firm
• Clare (9/5): Such lovely staff, kind, attentive and knowledgable. Tortuguero is an amazing location - the hotel itself is so close t - Such lovely staff, kind, attentive and knowledgable. Tortuguero is an amazing location - the hotel itself is so close to nature. and the all inclusive set up worked well. food was plentiful and good. Luis our guide was a legend! This will be a treasured memory and we can recommend it as one of the most amazing experiences. very little
• Nicolas (10/5): Paradise. - everything. Nothing.
• Yuval (10/5): Exceptional - The hotel grounds are beautiful. The staff is wonderful, including the tour guides. We loved the days trips. It's expensive but worth every penny.
• James (10/5): Amazing stay in Tortuguero! - We spent 2 nights here as part of our honeymoon and absolutely loved it! The staff were all excellent, so a big shout out to Jhon, Luis, Ricardo and Lecson who made us feel at home in the restaurant, and led excellent tours to view the wildlife. Would highly recommend the Manatus package as a way to explore Tortuguero!
• Anat (10/5): Exceptional -
• Kevin (10/5): beautiful location with friendly staff and great base for boat trips through the national park - beautiful river lodge and base for exploring the lagoon and Torteguera. saw turtles laying eggs, several sloth sightings and majestic birdlife everywhere. the staff are excellent at the lodge as are the guides who take you out. an excellent base for exploring the area
• Anonymous (1/5): A hostel with the price tag of a luxury boutique hotel. There is no passion in this hotel, they just want to take as mu - most of the staff are great especially Ricardo and Lois. The surrounding nature is beautiful. The pool area was nice and clean. The hotel dog is cute. The receptionist was like an angry head teacher who hated her job. We asked to arrange a trip to see the turtles and were told there was no space. We had to arrange a private tour by ourselves and this was very easy to do. No one ever came to ask us on the second day if we would like to organise a trip to the turtles . There is no personal boutique service. There were blood stains on beds sheets, table cloths never changed so there were ants crawling all over the table greeting you . The food was not great and with all the fruit in Costa Rica they offer you orange juice from a carton for breakfast. you have to pay extra for anything else…… that sums up the tightness of the place. it is certainly not boutique!

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