Chart Cottage

Location: Green Lanes, Stanmore, gb

Star Rating: 5.8 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Pets allowed
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Internet access
• Japanese garden
• Covered parking

Rooms Available

• Two-Bedroom House

  This holiday home consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the well-equipped kitchen. The holiday home also provides guests with a barbecue. This air-conditioned holiday home is consisted of of a dining area, a flat-screen TV with streaming services a washing machine and a patio. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Semi-detached
  • Toilet paper
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Kevin (1/5): Bad - Nothing Host has sold property and WAS NOT INFORMED MY BOOKING HAD BEEN CANCELLED
• Alexis (1/5): Horrible Do not Book - DO NOT BOOK THIS PROPERTY! I did not stay the night as this property is disgusting. This should be taken off booking.com
• Jacqui (8/5): Very good -
• Alice (3/5): Not recommend - The property is big and we enjoyed the location. Unfortunately this property has the potential to be great but it was a horrible experience for us. Myself, my husband and our 9 YO kid booked 2 nights here to visit Harry Potter studios. Communication with the owner/property manager was initially good, however when we started raising issues she gosthed us and stopped replying to my messages. We were initially pleased upon entering the property (seeing how spacious and querky the layout is) but soon found out that the WiFi wasn't working, the boiler wasn't working properly and had a fault code, the electrics in the downstairs bathroom were faulty, the kitchen utensils were very poor/basic, the kitchen cabinets were falling apart, a toilet bin hadn't been emptied, the mattresses were old/stained and with the springs almost breaking through the fabric. The most upsetting thing was being completely ghosted by the manager of the property and booking.com not stepping in to offer some customer protection garantuees, regardless of me raising a formal complaint with photos and videos attached. Needless to say I would not recommend anyone - especially with children - to stay here and this might be also my last time using Booking.com 👍
• Manoj (7/5): Good - Good location Broadband was really weak and only good bandwidth in the attic. Kitchen was not fully furnished for a family of 4. Like glasses were less, no oven gloves and other kitchen cloths.
• Philip (10/5): Excellent value for money would definitely use again next time I’m in London for a concert - Very clean and neat and tidy , great character and very well presented Just struggled to work the wi fi and TV but this was not a problem as everything else was top notch
• Kate (4/5): Disappointing. - Location Main bathroom Living space Things got off to a bad start before we arrived. I contacted the host the night before our stay to enquire about check in details. No response by 9.30am on the day of our stay so I called them. Host answered and informed me she had that morning just agreed a late check out for the current guests for 4.30pm so we would not be able to check in at 3pm as planned when our booking was due to start. I said that wasn’t what we paid for (check in 3pm onwards and check out by 10am). She said she would see what she could do and get back to me. She eventually called me back and said she could probably get them to leave earlier but the earliest we could check in would be 3pm. Which is what we thought it would be anyway so all appeared to be fine although we were anxious until we got there thinking the property may not be cleaned in time and I checked that would mean there was time. As it was, we were worried unnecessarily as the property had been vacated and the beds changed. I had already checked that parking was available in January when we booked and was told that there was parking outside so we assumed all was well. We arrived at 3.05pm. Parking is prohibited on the street until after 6.30pm Mon - Saturday. We weren’t told this. After speaking to a neighbour, I eventually found parking a few streets away. Not ideal but manageable. Property inside was OK at first glance and we planned on cooking breakfast on the Sunday before we left but - we couldn’t find any cutlery (actually, we did find one spoon) - the oven was dirty (grease filled grill pan) - opened leftover food from previous stays left in fridge - cupboard doors kept falling pff in the kitchen - The light switches as you go into the house don’t work - the light switches in the main bedroom appear to be faulty (we couldn’t turn off the strip light so my friend had to sleep with the light on all night).
• Caroline (4/5): A real shame because the house has great potential. - The location was great. The views from the loft room. The house itself was a lovely little house, however it felt very unfinished, dirty, run down. The beds were awful. We could feel the springs of the mattress. The house was dirty. Broken cupboards in the kitchen. Heating system thermostat wasn't working so I couldn't put the heating on. We came home late at night to a cold house (I did message the owner but no response). Only two very small towels were provided for 2 adults and 2 children. No teatowels were provided for the kitchen. When I stripped the beds the morning we left I noticed there had been no mattress protectors, and the duvets and pillows were stained 🤢
• Hamed (8/5): Very good -
• Hamza (8/5): Very good -
• Nilcola (2/5): Very poor -
• Daisy (10/5): Spacious 2 bedroom house in a great location - Location of the property is great with bus and train links a short walk away The house was clean and tidy with all the facilities we needed and extras left for us complimentary Host is very polite and accommodating making us feel very welcome and explained everything to us in detail prior to check in N/A
• Reece (10/5): Great place to stay - Very spacious 2 bedroom house, excellent facilities, very clean, great location. The host was polite and very accommodating and even had toothbrushes left for us. N/A

Photos