Hotel Phoenix

Location: Velikogorička 10b, Staro Čiče, Velika Gorica, hr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking
• Garage
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• King Suite with Spa Bath

  Guests will have a special experience as the suite features a hot tub. Featuring 2 bedrooms, this spacious suite offers 2 bathrooms with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit has 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Interconnected room(s) available
  • Mosquito net
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room with Spa Bath

  Guests will have a special experience as the double room features a hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Mosquito net
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Single Room

  The single room offers air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Interconnecting Room

  The spacious family room provides air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a bath. The unit offers 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double or Twin Room

  The spacious twin/double room provides air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a shower.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Attila (5/5): - Szobával minden rendben lett volna, ha nincs tele szúnyoggal. Az egész szoba tele volt szúnyogokkal. Nem lehetett aludni. Legközelebb figyeljenek erre a takarírók hogy ne hagyják nyitva az ablakot.
• Miki (7/5): -
• Alona (10/5): -
• Gunter (3/5): - Voll Katastrophe. Sorry. Plastikfolie vor den Fenstern. Zerrissen und schmutzig. Einfacher wäre, was hat mir gefallen zu fragen. NICHTS
• darijo (8/5): -
• Emil (10/5): - Friendly staff, great food
• W.C.M. (8/5): Voor een kort verblijf goed tot zeer goed -
• Mateo (10/5): -
• Milan (10/5): - Excellent Everything was fine
• ANNA (10/5): Πάρα πολύ καλή. - Τα πάντα τέλεια.Εξερετικο. Τίποτα
• Danijel žohar (10/5): -
• Maretić (10/5): - Sve ok
• Zoran (8/5): -
• Maretić (9/5): Sve ok - Uredno pristupacno Sobarica mjenja posteljinu prije odjave,
• Andrrw (5/5): -
• Mat (9/5): - Vriendelijke en behulpzaam personeel Harde bedden
• Patrik (4/5): - the room was a bit smelly, old, weak shower, disapointing breakfast
• Fernando Jose (8/5): A good hotel but a bit disorganized - Rooms were spacious enough for our family (two connecting rooms with separate bathrooms). Parking is included in the room price. The hotel is located close to a Lidl supermarket which makes it convenient. The beds are comfortable and the rooms are sound proof. The person who welcomed us was also very kind and attentive. But… We chose this hotel because we wanted to have a good breakfast before leaving for Plitvice Lakes National Park. However, when we arrived, the person at the reception told us that a proper breakfast would only be available at 11:00 (apparently the chef was on holiday or something similar). As an alternative, we were told that croissants and coffee could be served from 6:30 (we opted for this second option). When we woke up around 8:00 the next morning, however, nobody was available to serve us breakfast (not even the alternative option). When we asked about it, the woman at the reception did not seem to know about the arrangement. She called the manager (or owner) and was instructed to buy some pastries for us. There were also some very kind and helpful Nepali employees who did their best to assist us, which we appreciated. Nevertheless, the overall experience felt somewhat stressful and disorganized.
• Yordanka (10/5): -
• Krzysztof (10/5): -
• Krzysztof (10/5): -
• Matej (9/5): - Location, cleanliness, receptionist, coffe at the bar. I missed the coffee / water cooker in the room .
• Vladimir (8/5): -
• nikolina božanović (10/5): - Prostrana i vrlo udobna soba blizu aerodroma
• Diana (1/5): - Krađa osobne iskaznice
• Andelka (10/5): -
• Goran (8/5): -
• Rosica (6/5): -
• ivana (10/5): Boravak u ovome Hotelu je bio izvrstan. Osoblje je izuzetno ljubazno,istakli bi dragog Tomislava koji radi svoj posao sa - Hotel je izuzetno čist, sobe su prostrane,lokacija je izvrsna. Bez zamjerke
• Megh (8/5): -
• Aris (8/5): -
• Marin (10/5): - Brekfast is poor
• Anja (6/5): -
• Elisabetta (5/5): - personale serale pessimo! Bravissimi quelli della colazione
• Miljan (10/5): -
• Mocanu (10/5): - Personalul de nota 20. EXCEPȚIONAL !!! Foarte atenți la detalii. FĂRĂ REPROȘ ! IMPECABILI !!!
• Helena (10/5): -
• Ana (10/5): -
• Marco Tulio (8/5): Bom custo benefício para proximidade ao aeroporto ZAG - Quarto amplo e muito limpo !! Proximidade ao aeroporto de Zagreb ! Nada que desabone ! Foram gentis e solícitos .
• nensi (10/5): -
• Ercan Mutlu (7/5): Für die Durchreise OK, aber Rauchgeruch ist schon zu riechen. - War echt in Ordnung für die Durchreise. Zimmer waren sauber und Betten bequem. Prima war das die Nachwache bescheid wusste, weil wir erst Nachts ankamen und uns unsere Schlüssel ausgehändigt hat. Auto war hinterm Haus sicher geparkt, da auch das Tor zugesperrt wurde von der Nachtwache. Frühstück war ausreichend kein Buffet oder so aber dafür gab es nen frisches Omelette. Was echt ein Thema für mich war das die Zimmer arg nach Rauch gerochen haben. Ich bin da leider sehr empfindlich, aber sonst ging es. Vlt. ist es in den anderen Zimmern ja besser.
• Milos (10/5): -
• Turlíková (8/5): -
• Sučić (10/5): -
• Esad (7/5): -
• Thomas (2/5): Je ne recommande pas - Nous avons rien aimé sauf la possibilité d avoir netflix sur la télé Jeux extérieur pour les enfants Calme Trou dans les draps. Couette trop courte ( taille du matelas, donc une fois dessous ça coince …), moquette sale, baignoire balnéo sale, serviette troué , petit déjeuner insignifiant, il y avait pratiquement rien à manger et encore moins pour les enfants. Pas du tout de pression à la douche Wifi très très aléatoire Pas de restaurant le soir alors que c était une raison pour laquelle j avais réservé étant donné que il y a rien au alentour il faut rouler minimum 10 min pour trouver qlq de correct. Très étonné des notes données sur booking!!! Je ne peux pas mettre d autres photos , dommage car j en avais encore en stock !
• Christian (5/5): Einmal und nie wieder - Es gab auf Wunsch Rührei Hellhörig und starker Verkehrslärm
• Andrej (10/5): -
• Guy (9/5): - Accueil de nuit par le gardien très sympathique. Petit déjeuner parfait. Tout était parfait.
• Kuritár (10/5): - .
• Trajche (9/5): -
• Július (8/5): -
• Chris (10/5): A perfect overnight stay to complete a perfect vacation - Very polite, friendly and helpful staff. They helped with luggage and provided infos. My husband and I had a corner room which was large and bright, with a shower while our friend had a smaller room with a bath. The hotel is very clean, in fact immaculate and well maintained (everything is in working order ; it has been renovated, fresh paint on the walls). We slept wonderfully, due to the comfortable beds and quiet area. Breakfast was made to order, delicious eggs (recommend scrambled) with charcuterie, cheese and home made bread. The hotel seems to cater to overnight travellers like us and workers who stay at the hotel for longer periods. Great location; we had travelled all over the coast of Croatia and wanted to be close to the airport. I would absolutely stay there again. The check -in: we could not find anyone at first . We found out that only two employees were present and they were busy serving in the dining room. Wi-fi: is very slow and it was difficult to get reception of messages Dining room: When we asked about dinner, we were informed that the restaurant was closed that evening. (Thursday) BUT It turned out to be a good thing for us as the staff recommended an excellent restaurant not far (4km) where we ate delicious traditional food.
• Jörg (7/5): - das Personal war sehr freundlich teilweise zuwenig Personal
• Stephen (8/5): -
• Dalibor (9/5): -
• Corinne (10/5): Hôtel très confortable et bien situé - Superbe hôtel avec restaurant et terrasse. Bien situé par rapport à l'autoroute, nous venions de Macédoine du Nord. Parking gratuit. Grande chambre avec un frigo, salle de bain spacieuse. Calme. Personnel très sympathique. Petit déjeuner continental copieux. Nous y retournerons. Rien
• sabrina (10/5): Excellent séjour, bien au-dessus de nos attentes pour un hôtel «  airport » - Tout ! La gentillesse du personnel L’environnement très calme et tout proche de l’aéroport Le parking gratuit La chambre très spacieuse et confortable et propre Le petit déjeuner /
• Iolanda (10/5): - El llit gran i còmode. L'habitació molt gran i tot molt net.
• Vedran (10/5): - Izuzetno ljubazno osoblje. Maksimalno su nam izašli u susret za sve što smo tražili. Sve preporuke!
• Ferreira (8/5): -
• JOSIPA (10/5): - Stigli smo iza 23 sata i noćni čuvar nas je uredno primio. Ograđeni besplatni parking uz hotel je također prednost. Doručak u cijeni smještaja. 10 min vožnje od aerodroma.
• Sanja (10/5): -
• Erik (7/5): - Tæt på lufthavn Valgmuligheder for middag
• Georgios (1/5): Запах в номере ,сырость , и шумно очень - Еда была вкусной То что там была свадьба под комнатами и спать было не возможно
• Reuven (6/5): -
• Vukovic (10/5): -
• Emre (10/5): Good value for money - Hotel Review: A Convenient and Comfortable Stay My recent stay at this hotel was great, offering both convenience and comfort. The availability of parking in both the front and back of the hotel made arrival and departure incredibly easy, which is a huge plus. The rooms were not only big but also clean, providing a very comfortable and pleasant environment. The spaciousness was a welcome change and made it easy to relax. A special mention goes to the friendly staff. Everyone I interacted with was welcoming and helpful, which made the experience even better. Overall, this hotel provides a great stay with its convenient parking, large and clean rooms, and friendly service. I'd highly recommend it.
• Bastiaan (8/5): -
• Paulius (9/5): -
• Umberto (10/5): Perfetto per una notte in transito - Tutto molto soddisfacente Non ho nulla da dire
• Matej (9/5): Over all it's a great place to stay for a few nights. - Superb breakfast! Head staff is a very polite and friendly person. The hotel is in near vicinity of public place where concerts on big days happen! Air condition has a big bright white numbers that shine as long as AC is on. The curtains could be longer and block more light in the morning.
• Fatos (8/5): -
• Aniko (8/5): -
• Ozgur (7/5): - Ontbijt, de prijs en kwaliteit verhouding. Voor een doorreis hotel prima Muggen, echt extreem veel minimaal 30 gedood... De receptie, checkin was niet makkelijk. We moesten onze paspoorten achterlaten (no way).
• Mentor (10/5): - schöne grosse zimmer sehr sauber, und sehr sehr gute Lage alles wahr super
• Sadmir (10/5): Exceptional -
• Arian (10/5): Exceptional -
• Filip (1/5): Totalni neprofesionalizam. Niko me nije sacekao iako je receno da ce neko biti. -
• Rudjer (8/5): Very good -
• Marek (9/5): Superb -
• Maja (7/5): Good - Everything was ok, clean room, breakfast ok. And staff is realy nice and helpfull.
• Michal (8/5): Very good -
• Toni (1/5): Bad -
• Goran (9/5): Superb -
• Bogoeski (8/5): Very good -
• Mohammed (10/5): Exceptional -
• Silvija (6/5): Not good, not terrible - They let us leave our car at their parking lot for 4 days without any charge. The bedsheets were not clean and our room was full of shieldbugs
• Syndia (8/5): Clean place to rest your head after a long flight. - Convenience. Front door man was kind and friendly. Bit overpriced for location and a one-night stay.
• Mary (7/5): Comfortable accommodation just 15 min away from Airport -
• Spain (8/5): Very good -
• Sanja (8/5): Very good - Good location, personal
• Ivor (8/5): Very good -
• Baric (10/5): Exceptional -
• Natasha (10/5): Exceptional -
• Izudin (10/5): Exceptional -
• Daniel (9/5): Superb - Almost everything was great. Staff particularly nice and helpful. Sheets and blankets were too short. Might be a general thing in all of ex-yu though
• Denis (10/5): Exceptional -
• Bollen (9/5): Superb - Very good price and quality! Nothing.
• Ivanka (10/5): Exceptional - Comfortable bed, good breakfast. Friendly staff.

Photos