Palazzo Goyze

Location: 235 Via Francesco Saverio Correra, Naples, it

Star Rating: 9.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Key card access
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Superior Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double or Twin Room

  This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• michel (10/5): - Nous avons beaucoup apprécié séjourner deux fois à Palazzo Goyze. Il est idéalement situé pour découvrir à pied le centre historique; et utiliser les transports en commun à partir de la Piazza Dante pour aller plus loin. Les chambres sont très grandes et propres, rénovées dans un bel immeuble ancien et calme. Nous avons beaucoup apprécié l’accueil de Roberto et Marianna, ils étaient disponibles à tout moment pour apporter réponse à nos questions, chaque jour. Un grand merci à eux. Nous leur recommandons de trouver une solution au problème de mauvaise odeur émanant des salles de bain.
• Craig (8/5): - Keys, keys and even more keys!! It is a real shame because Arianna is amazing, she is helpful and responsive. The room was good. Noisy on the street side but this is to be expected….its Naples after all. To access your room you need 4 different keys…and a laser for the lift. Each key you need to turn different ways. Forget and you could be there a while trying to get into room. Someone had even locked the door to get into the ‘hotel’ from the inside on my last day and as I had left my keys in my room (as requested) I could not get out. Please, please, please make access more simple. It ruined my stay!!!
• Lauren (10/5): Huge room, perfect location, breakfast spot was great - The room was massive. The location was a stone throw to the metro- short walk to museum. Lots of restaurants around. The free coffee/croissant at Blanco’s was great too. The shower drain was clogged and feet were swimming by end. But that’s the only complaint. Everything else was perfect.
• Doris (9/5): -
• Ludovit (8/5): - Eine schön renovierte Unterkunft in einem alten Palazzo. Das Zimmer war geräumig und stilvoll eingerichtet, der zuständige Mitarbeiter (Roberto) extrem zuvorkommend, freundlich und engagiert. Die Strasse vor dem Gebäude war stark befahren, insbesondere mit Mopeds, daher war das Zimmer laut, auch nachts.
• sebastian ignacio (10/5): Muy buena estadía - Al llegar nos recibió Arianna muy amablemente, incluso nos permitió hacer el check-in antes del horario propuesto y además nos agendó un taxi al aeropuerto para el día siguiente respetando un precio justo y no nos estafaran. Lejos lo mejor fue la atención que nos dieron, además de la excelente ubicación y comodidad del inmueble El ruido pero es algo que se escapa del inmueble, es parte de Nápoles
• Gabriel (9/5): Un buen lugar desde - La ubicación, en un comienzo sorprender por el sector en que está ubicado, pero cuando ya se conoce algo de Nápoles se valora la ubicación. Un lugar nuevo y limpio, que va tomado forma Se siente algo de ruido de la calle y del congelador.
• David (9/5): -
• Victoria (7/5): - Rooms were clean, modern, and nicely decorated. Roberto was very nice and helpful with reserving us a taxi to the airport for our early morning flight and he suggested a very nice restaurant for dinner. Central location close to the archaeological museum. This is not a hotel that has a real reception desk. They text you to ask when you will be arriving, but there is nobody onsite most of the time and when we arrived at the time we said we would arrive, nobody was there to let us in. Also there was somebody else's left luggage in our room. I guess there was a staffing issue. It is also a little tricky to get into the hotel (locked gate and only one key to the entrance per room. Key pad for gate, but not for hotel door or elevator). Room was a bit noisy.
• Rafael (8/5): -
• Regina (10/5): - Unkomplizierter Service und tolle Unterstützung von Roberto, sehr ruhige Gegend aber trotzdem zentral
• Christian (9/5): Un lieu calme et cosy en plein coeur de Napoli favorisant la visite de la ville et l'accès au port. - Les appartements sont spacieux et les hôtes sont très sympathiques. Ils s'efforcent de vous aider au mieux pour votre séjour. Penser à bien vous synchroniser sur vos horaires d'arrivée car l'accueil ne s'effectue pas comme dans un hôtel classique. L'accès au porche nécessite un code.
• MaggieAndRoy (8/5): Well located, comfortable and quiet. Excellent staff. Very good value but some issues. - Palazzo Goyze has a great location, being in the historic area of Naples, close to Dante metro station. But crucially for us, our room, facing the courtyard, was quiet. Unlike one similar place we have stayed the building also had a lift which is handy with large bags in particular. Though the reception is not staffed for long periods, communication via WhatsApp was very good. We dealt mostly with Roberto who helped us when we had difficulty with the keys, detailed a number of local restaurants, one of which we used and was very good (Bechamel near the museum), supplied extra pillows when requested, and got us transport to the airport, at a lower cost than we had been quoted online for transfers. There was a handy free map in the reception area. The room was reasonably large and comfortable, with a large double bed. The shower and hot water worked well and the daily cleaning and bed making was fine. Shower gel and soap was well stocked. There was a medium sized fridge, which was very handy and a kettle. Snacks and water were provided on the first day. We only tried the air con briefly but it seemed fine. The wifi worked well. The large curtains kept out most light at night. Breakfast was provided in a nearby café. The pastries and coffee were of a good standard. It would not have been worth paying the price quoted by Booking.com and we had opted to make our own arrangement. But we were offered breakfast free of charge on arrival, and so that was a nice bonus. Overall Palazzo Goyze was very good value for the price we paid. Though the room was fairly large it was not as large as we expected from the description on Booking.com which said we would have a double bed and a single bed. Also there was a step down to the balcony area very close to the left side of the bed, and meant we needed to be very careful with our footing. While the day to day cleaning was fine, the shower had accumulated mould. We did mention this and some was removed, but more ingrained mould remained particularly in the corners and where the rail goes inside, which is only visible from inside when shutting the screen. A deep clean is needed. The breakfast quality was good, but the Blanco café was small and very busy, and a table only become available after waiting for a while on all three mornings we went. The availability of extra pillows should be mentioned early on, as it was late when we realised we only had two.
• Mariusz Orlowski (9/5): -
• Hans-Günter (10/5): Schlafen in einem stadttypischen alten Palazzo, ruhig und sehr sauber mit moderner, geschmackvoller Einrichtung - Palazzo Goyze ist in einem typischen, neapolitanischen Viertel, fussläufig zum Centro Storico, nahe der Metro und Bussen. In einer quirligen Gasse, von außen nicht als Hotel zu erkennen, aber innen eine Oase der Ruhe. Total überraschend. Sehr freundlicher Empfang, alle Abreden haben per SMS bestens funktioniert. Ausgezeichnete Empfehlungen für gute, typische Restaurants. Frühstück in einer nahegelegenen typisch italienischen Bar, nett um die italienischen Stadtbewohner im Alltag zu beobachten. Die Benutzung des Fahrstuhls und der verschiedenen Schlüssel ist ungewöhnlich, funktioniert aber einwandfrei
• Peter (9/5): Extrem empfehlenswert! - Super gelegen! Roberto ist sehr hilfsbereit und freundlich. Alles perfekt! Etwas dunkel, aber die Wohnung ist auch super zentral!
• Roman (10/5): - Adrianna was of great help with offering a parking spot on the inner courtyard of the hotel. She also provided a lot of very nice interesting places to eat in the area. Many thx!
• itai (4/5): -
• Jessica (10/5): - Roberto und Arianna sind sehr nett und stehen bei Fragen oder Problemen immer zur Verfügung. Die Zimmer sind sehr schön und sehr sauber und die Lage ist unschlagbar gut. Auch die Frühstücksmöglichkeit im Café Blanco war super! Ich habe noch nie einen so leckeren Cappuccino getrunken!Man läuft in die historische Altstadt ca 5 Minuten. Rundum - es war alles wunderbar. Es gab nichts
• Christian (9/5): Ottimo. - Il palazzo si trova in una posizione strategica, nel cuore di Napoli. Le principali attrazioni sono facilmente raggiungibili a piedi in pochi minuti, rendendolo ideale soprattutto per soggiorni di breve durata. La camera è accogliente e confortevole, e Arianna è sempre gentile e disponibile per qualsiasi necessità. Consiglio vivamente questo hotel per la sua posizione e per l’eccellente qualità del servizio. Essendo situato nel centro storico, muoversi in auto può risultare complicato e il parcheggio interno non appartiene direttamente all’hotel. È un po’ costoso, ma grazie all’intermediazione della struttura è possibile usufruirne comodamente, lasciando l’auto per tutta la durata del soggiorno senza pensieri. Parcheggio costoso.
• Sonia (9/5): - L'accueil et la gentillesse du personnel, Roberto et Arianna.
• Barsan (10/5): Amazing and perfect! - Everything was perfect, clean and confortable rooms, great location and most important, the lady from the staff was very attentive with us, helping with everything she can. -
• Ana (10/5): La estadia fue excelente. - El hotel está súper bien ubicado , a cuadras de la estación Dante . El desayuno excelente y las instalaciones son impecables .Destaco el servicio que acompaña Arianna es totalmente personalizado . Súper recomendable
• Véronique (7/5): Naples et sa région sont à decouvrir - Le Palazzo Goyze est très bien situé : proche du centre ville et de la station de métro. Les chambres sont grandes et très propres. Le personnel est à l écoute et toujours prêt à rendre service. Le fait de venir nous chercher ou emmener à l aéroport est très appréciable et le prix demandé est correct. Toute la communication se fait par message une permanence de 30 minutes le matin ou le soir serait appréciable. Il y a bien un double vitrage dans les chambres mais les scooters incessants dans la rue étaient très bruyants. Si des chambres sont disponibles sur la cour intérieure je vous les préconise.
• Bruno (10/5): -
• Albarosa (9/5): Fuga a Napoli - La struttura è facilmente raggiungibile dalla stazione Dante della Metro, molti punti di interesse sono raggiungibili a piedi. La proprietaria Arianna è molto attenta e disponibile, ci ha consigliato ottimi posti dove mangiare, ci ha accolti prima dell'orario di check-in e permesso di lasciare la valigia, il giorno di check-out così che potessimo girare la città in tranquillità e ritornare a prenderla prima della nostra partenza. La colazione è disponibile in una pasticceria a pochi minuti a piedi con prodotti veramente buoni e ampia scelta e in più in struttura è presente il bollitore, la macchinetta del caffè e qualche snack per chi come me ha bisogno di fare colazione in pigiama per iniziare bene la giornata. Essendo situato su una via interna non ha una vista, ma non era prevista, sarebbe solo un di più, ma non si può certo avere tutto! Consiglio: la possibilità di trovare qualche cuscino in più in camera sarebbe un Plus perfetto!
• Fintan (10/5): - We had a truly wonderful stay at Palazzo Goyze – everything we needed for a comfortable and memorable visit was provided and more. Our host, Arianna, was absolutely exceptional and really made our stay perfect. Her communication was clear and thoughtful, and her recommendations for food, sights, and experiences were second to none. What impressed us most was the way she went above and beyond to help us, even organising our transfers – something that showed her genuine care for her guests and their experience. We feel very fortunate to have found such high-quality accommodation with such a dedicated and caring host. A big shout out also to Alex, who took great care of our transfers and ensured everything went smoothly. Thank you so much, Arianna, for all your kindness and effort – you truly made our trip special. We will definitely be back for a longer stay next time! Warm regards, Fintan & Lorraine Perfect stay
• Heather (10/5): - We were picked up at the airport by a wonderful driver, Alex, who offered ideas for places to eat and what to eat. We did as he suggested. Arianna, the host of the hotel, met us and showed us to our spacious, newly renovated room. Fortunately there’s an elevator to accommodate large bags. Napoli is a busy, noisy city, yet our room was calming and quiet. Good stay!
• Hans (10/5): Exelent service -
• Laurent (8/5): - Emplacement idéal. Rénové avec beaucoup de soin et de goût. Très propre.
• Jan (10/5): - The Hotel is very comfortable and quiet. Once you are inside you forget that you are in a quite active city. Also Arianna, who runs the Hotel was very helpful and gave us tips for restaurants and other activities. Our room was very spacious and clean, eqauiped with a fridge, a coffe maker and some small snacks.
• Harold (6/5): Great location and staff- facilities outstanding - Excellent staff -Roberto did a superb job of getting us checked in with a good explanation of the area and restaurants. He checked in on us before he left and gave us his personal number for any problems Nothing
• Ramon (8/5): Bella Nápoles a pesar de su caótica circulación - Original y muy contentos con la atención de Roberto El ascensor era un poco lento.
• Rhian (10/5): Fantastic stay in lovely room - Location was excellent. Room was spotless and breakfast at local cafe was great - authentic southern Italian pastries and coffee. Adriana was really helpful and made a reservation at local restaurant for us on our first night as we arrived quite late. Gave lots of useful information too! Room was reasonably quiet for such a central location. We love Napoli - so much to do and great vibe.
• stefanie (9/5): Perfect location, great room and lovely staff! - Excellent location and a nice and quiet room. And Ariana and Roberto are very kind and helpful, great service and always available for assistance. Also a nice warm welcome with an upgrade to a larger room that was available and a complimentary coffee and pastry for breakfast nearby. Couldn’t wish for more :)
• Ignacio (10/5): - La comodidad de la habitación, el gusto en la decoración del apartamento, lo céntrico de su ubicación y la atención de Roberto en la recepción. Nada
• Guest (10/5): Great location. Great value very helpful hosts - Very lovely accommodations with helpful hosts. The location is great- just 5 minutes fro Dante metro which connects easily to garibaldi where all the trains arrive and depart.
• Itzhak (10/5): - מלון חדרים הממוקם בקומה בבניין במרכז נאפולי. החדרים מרווחים, הצוות מאיר פנים ונחמד וארוחת הבוקר מוגשת בבית קפה סמוך. המלון ממוקם ממש במרכז נאפולי על הרחוב המרכזי ומרחק הליכה קצר מהעיר העתיקה. מומלץ מאוד!
• Tetyana (10/5): - Everything was excellent! Comfortable rooms, welcoming staff, and a nice atmosphere. Special thanks to the manager for the support, advice, and the early check-in. Highly recommended!
• Sami (7/5): - Sehr gute Lage, große Räumlichkeiten, modern gestaltet, schöne Zimmer! Frühstück (gut zu wissen: findet außerhalb der Unterkunft in einem Café statt, italienisches Frühstück, dh Croissant plus Kaffee) Sauberkeit Lautstärke: für Neapel zwar schon ruhig, aber nachts trotzdem Lärm von Straße und vorbeifahrenden Mofas/Autos Unterkunft ähnelt eher einem Apartment statt einem Hotel
• Lucien (8/5): Très belle emplacement dans la ville - Roberto était au petit soin avec nous Toujours prêt à nous conseiller avec Whatsapp ou par message Peut être éviter de faire les petits déjeuners . Dehors à cinq minutes il y a des cafés et des Pâtisseries 🥐
• mirjam (10/5): Fantastisch! Een absolute aanrader - Palazzo Goyze ligt fantastisch, hartje Napels en alles op loopafstand. Fijne, schone en ruime kamers. Arianne en Roberto waren geweldige hosts die er alles aan deden om het je verblijf zo fijn mogelijk te maken.
• vadim (6/5): -
• Iliyana (10/5): Fantasic hosts nothing too much trouble. They couldn’t have done anything better. - Fantastic property very spacious and comfortable with everything that is needed. Everything was spotlessly clean. The communication with the hosts was excellent and we had even free breakfast given to us. We had full information about Naples and places to visit. The position of the B&B was very central and close walking distance to most places. Thank you for everything 😊 Nothing
• Eléonore (9/5): - Emplacement parfait pour visiter Naples à pied. L’hôte est d’une très grande gentillesse et disponibilité pour vous donner des conseils de visites ou de bonnes adresses. Accès facile et sécurisé dans une rue calme et sûre.
• Mariana Raquel (10/5): Feliz no simples! - O anfitrião foi muito atencioso. O quarto era bem moderno e confortável. Ótimo custo-benefício. Gostei de tudo.
• caseagusti (10/5): Moderna habitación en el corazón de Nápoles - Amplia y moderna habitación situada en pleno centro de Nápoles (Piazza Dante) ideal para visitar la ciudad, a 3' de Metro (a 2 paradas del Puerto). En un edificio viejo, destaca lo moderno de la habitación, y la decoración hecha con muy buen gusto. Amplio baño y amplia cama. Zona muy silenciosa. El propietario, Roberto, es muy amable y os ayudó en todo lo que precisamos. El establecimiento no dispone de zona para desayunos. Tiene un convenio con un Café-Pastelería situado a 3' a pie. La oferta sin gluten es nula en este caso. Hablamos con la propiedad y nos comentó que van a trabajar en ello pues son conscientes de esta debilidad.
• Claire (7/5): Pratique, fonctionnel et très bon accueil des gérants - La localisation La modernité des chambres Le petit déjeuner dans un bar à proximité Le bruit de la climatisation dans la chambre
• Gyula (9/5): Good location, interesting building - Excellent location, reasonable price, friendly and professional stuff. There were minor technical issues (e.g. broken coffee machine) but the staff took care of them
• Magda (9/5): La encantadora Nápoles - El servicio y la excelente atención de Roberto. Todo muy bien, solo arreglaría En el cuarto hay un escalón que conecta con el balcón y no está señalado , si no te das cuenta te caes y puedes tener accidente, mi novio le pasó pero bueno no fue nada grave. Es algo pequeño que se puede mejorar.
• Normunds (6/5): Normal - Location Noisy
• Lana (9/5): - Naši domaćini (Roberto i Arianna) su bili vrlo ljubazni, uvijek su provjeravali je li sve u apartmanu po našim željama, te da je soba čista. Domaćini su nam također dali izvrsne savjete oko regija i restorana koja trebamo probati. Soba je bila velika, udobna, s besplatnom vodom, kavom, čajem i snackovima za doručak koji su puno značili za dane kada smo rano izlazili iz apartmana. Također, u sobi je bio veliki tuš i smart tv za reprodukciju vlastitih showova. Lokacija je savršena za istraživanje Napulja pješice kao i svim prometnim sredstvima (bus, metro, vlak). Uživali smo u našem boravku u Palazzo Goyze!
• Xavier (10/5): Formidable. - Un accueil personalisé, la culture de la satisfaction de leurs hôtes. Les propiétaires ont tout fait pour rendre notre séjour agréable. Trés trés bien, on se sent chez soi. Rien.
• Valtteri (10/5): - Adrianna was really nice and helpful in everything!
• Mathias (10/5): -
• Sanja (10/5): Beautiful place in city center of Napoli - Roberto and Pallazo Goyzi exceeded all our expectations. If you are with a car we recommend a garage nearby. Warm welcome, self-service coffee machine in the building, good breakfast nearby (note that the breakfast is not european) but when you are in Italy you know that breakfast is always sweet :) The cleanliness and size of the apartment are above all expectations, better than in the pictures. We recommend this location and we will definitely come back here when visiting next time Napoli <3
• Joseph (10/5): Exceptional - We had an excellent stay at Palazzo Goyze. The staff were really lovely and couldn't have been more helpful. The breakfast at a local cafe was delicious. The rooms were clean and spacious. The location was great, very close to some of the main tourist areas. Would definitely recommend to anyone coming to stay in Naples.
• J (10/5): Exceptional - This place was everything that they advertised. It was centrally located and easy to get to, near everything in downtown Naples. The host was very welcoming and accommodating. Roberto bent over backwards to make every minute of my stay perfect. The room was big, with two balconies. The shower and bathroom were large and esthetically pleasing. The bed was comfortable and there was a refrigerator and a kettle in the room. It was quiet during the day and most of the night until the garbage collectors showed up briefly in the morning. Roberto gave me an orientation to the neighborhood, with suggestions for restaurants. II would highly recommend this place and I hope to come back soon. Nothing. I loved everything.
• Borja (10/5): Exceptional - - Perfect location - Great facilities - Great breakfast in cafeteria nearby - Great host: easy check-in, always available on the phone and very helpful
• Rafael (10/5): Exceptional - Everything was perfect during my stay. The room is spacious, clean, with a comfortable bed, and also very quiet. The staff was extremely friendly, always communicating to see if everything was correct with the room and giving city and restaurant recommendations. I also enjoyed all the free snacks and water bottles that were daily refreshed in my room.
• Brahim (10/5): Exceptional - The staff was amazing, special thank to Roberto and Ariana for their kindness and help, they were available 24/7 Emplacement was pretty good, parking was available near the hotel (1min) but a bit expensive Rooms are spacious, clean and well equiped Breakfast in the coffee near the hotel was good with multiple choice and a nice staff The access to the hotel in a old building, not well indicated on the street
• Nick (8/5): Very good -
• Lizzie (9/5): Superb -
• Volodymyr (9/5): It was an excellent trip, and the place to stay played a considerable role. - Amazing location. Everything is within walking distance. The alley is quiet and seems safe enough. A wardrobe in the room or a bigger hanger would be a good idea.
• Peter (10/5): Exceptional -
• Daniel (10/5): Exceptional -
• Ben (10/5): It feels home - The facility is very spacious and clean .. modern look … staff Arianna very welcoming and made herself available all the time even for some inquiries through WA… very friendly environment… ideal location walking distance from all attractions restaurants and shopping… great stay I definitely recommend it and I’ll definitely go again Nothing
• תמיר (9/5): Superb -
• Jm (10/5): Exceptional - Great location Big room Hot nice shower Very clean Kind and helpful staff
• Angeliki (10/5): Excellent - Very polite hosts and really helpful to provide us recommendations. Room was spacious and clean. Location is very central yet it didn’t feel very safe at night.
• Robert (9/5): Superb -
• Gary (10/5): The best room, location, and value - The room was spacious and comfortable. Bathroom was stylish and clean, and the walk-in closet was a nice bonus. Location was optimal, and the staff were terrific. So far, this was the best property on our trip. I made the reservation knowing that the hotel didn’t have a restaurant, but that they offered breakfast through a local cafe. The only possible improvement would be to add a restaurant, but apparently this isn’t possible. I don’t ding Palazzo Goyze for this because they fully disclosed it. But the f they can ever solve this problem, it would make the place absolutely superior.
• Anonymous (10/5): Arianna made us feel very welcome. We enjoyed everything about our stay at Palazzo Goyze. - The room was quite big, very clean, very comfortable beds and sheets. Very close to the metro and historical part. We liked everything. N/A
• Jessica (9/5): Great stay, friendly staff - The location was wonderful - close to the Dante metro station. Mario was super helpful with suggestions for what to do during our time in Naples. The room was comfortable and spacious. The A/C wasn’t working in our room. As soon as we notified the property we were immediately offered the option to switch to another room, but we were already settled so we opted to stay in our room and given the weather we stayed cool enough with the windows open.
• Michael (7/5): Comfortable but needs better beautification of entry area and larger signage. - Nice and close to where we wanted to be. Our host Roberto was very friendly and helpful. Nice room. Breakfast was at cafe around the corner, very tasty. First impressions were not good. Front door looked like an old wire gate factory door. Very small signage. We thought taxi driver must have dropped us at wrong address, until finally Roberto came down and greeted us.
• Gailie (9/5): Excellent central location. - Excellent central location 5 minutes from Piazza Dante and the metro system. The archeological museum, the cathedral, numerous churches and Via Toledo are all within walking distance of Palazzo Goyze. Breakfast is served in a café about 5 minutes away from the hotel, the coffee and cakes are delicious but it is very busy so it's not always possible to get a seat.
• Paolo (10/5): Historic building, recommended - Excellent venue and kind welcoming by the staff. If you come by car, traffic during peak hours can be very tricky.
• Amado (10/5): Exceptional - Great location, close to attractions, restaurants and, metro. The room was bigger than what I expected, bed comfortable, nice size bathroom. Arianna was super helpful and always responded quickly, Roberto was friendly and great at recommending restaurants. I would definitely stay here again. N/ A
• Keisuke (10/5): Exceptional - Very Good owner
• Lisa (8/5): Very good - - Arianna was very friendly and helpful! - well located - big room - modern - elevator - very noisy (I know it's napoli, but the windows are not very isolated) - the room wasn't ready at 14:00, though it is written on booking that you can get the room at 14.00. I had to wait another hour, this was not okay! The answer of the cleaning lady was: "Do you see how many rooms I have to clean?" Excuse me?! - the toilet was still not completely clean! - you can have breakfast in a bar 5 minutes from the b&b, which is not very comfortable and the people there are stressed and unfortunately not very friendly
• Katherine (10/5): Exceptional -
• Deyan (9/5): Superb -
• Stephen (9/5): Very comfortable and friendly and helpful staff - The entrance was a bit rough
• Luca (10/5): Exceptional -
• Paul (10/5): The perfect place for a city trip : well located, very quiet, spacious and clean. - Great location in historical center close to public transport, and amazingly quiet, which is quite exceptional in Naples where road traffic on the cobblestoned streets can otherwise be very noisy : the rooms overlook an inner courtyard, so the view is not attractive but the rooms are perfectly quiet. Rooms are a generous size, with very high ceilings, modern bathroom and the whole place is perfectly clean. Roberto is a wonderful host who spared no effort to make our stay very enjoyable and provide us with useful information on places to see. He also recommended several small restaurants which were delightful. Naples holds many archaelogical, architectural and artistic treasures, but the exterior of many buildings is in poor condition compared to the former splendour of the city. Palazzo Goyze looks a bit "surprising" when you arrive : the building is old and very grey ... but once you're inside, you will see that Roberto has achieved a remarkable conversion of the section of this old Palazzo which he has transformed into a modern, spacious, quiet residence. It was ideal for our needs.
• Marta (10/5): Exceptional - Very helpful staff, Roberto offered us a lot of recommendations in the city. We felt very taken care of :) Rooms were perfectly clean and nice decorated. I can fully recommend choosing this accommodation.
• Jutta (9/5): Superb - Close to everything. The host was nice and gave good recommendations. The room was beautiful and there was a lot of room. The shower was good. The area was a little noisy during night time. The breakfast while tasty was a little far away and you had to separately go and get it.
• Maria (10/5): Exceptional -
• Launa (9/5): Large Rooms in a Unique Property - Spotlessly clean with great beds and furnishings. Nice bathroom with lovely soap, quality hairdryer, etc. we had a large, beautiful room and there is a large common area with an espresso machine. Kettle and tea provided in the room. Fridge with water and some snacks were in the room too. Roberto and his staff are all very welcoming and professional. Be prepared for a rough looking entrance with a gate, which is common for the area. Inside is beautiful though.
• Hajnalka (10/5): Exceptional - The host was extremely nice, and the Palazzo is beautifully renovated.
• Bruno (9/5): Superb - Good location and big rooms. Roberto was really helpful.
• Elissavet (7/5): Good - The room was clean and tidy. The host was friendly and helpful and the location is perfect. When I booked the room I was under the impression that it was a hotel. However, it is not a hotel and I think it should be more clearly stated. Maybe this was my mistake in the first place but I think that the description should be more precise. I even filtered "hotel" in the search and this was the first to appear.
• Lembit (9/5): Truly in old Naples center, walking distance to many sightseeing spots and close to Metro - The host Gustavo was very kind and helpful! Many thanks for that!
• John (9/5): Extremely helpful host and great location to explore Naples and the surrounding area. - Great location, great host. Nothing.
• Mhairi (10/5): Perfect base for us. - Excellent location for us as we needed to get to the Museum of Archaeology easily. The entrance to the building is definitely not beautiful but it is clean and when you get up to the property there is nothing not to like. There is a lift but it is easy to climb the stairs to the 2nd floor. It is spotlessly clean, comfortable and spacious. Really good coffee. Excellent value for money. Roberto is charming and very helpful. Napoli is not a quiet city. It is noisy and vibrant. Just enjoy it.
• Alfred (10/5): Understated, but a truly well-done, comfortable, and convenient place to stay in Naples. - You could never tell from the outside (as this place looks like a rather typical, old Naples residential building), but our two rooms were truly nice (two beds for the kids in their room, one large bed for my wife/me in our room). The bathrooms were very nice as well. The central area outside the rooms had a nice espresso machine. As for the location, it's great, as it is near many things: fun nightlife, but also the Archaeology Museum (which I highly recommend). The owner also gave us a great recommendation for dinner, which was actually the best dinner we had in Italy. We were there only one night, but it would be a great place for a more extended stay. Perhaps there should be multiple different types of coffee packets available to insert into the espresso machine. Variety is nice. But, I can't really come up with anything very substantive.
• Jesús (10/5): I would stay here again the next time I come back to Naples. - The room was perfectly clean. Location was great, just a couple of minutes of Via Toledo and the National Archeological Museum. Roberto was always very attentive and responsive for any question we had. I can’t complain at all.
• Brianna (10/5): Lovely room with everything you need to enjoy your stay in Naples - Great location near Dante’s Square and excellent service with great tips for navigating the area.
• Mary (10/5): Exceptional -
• Sharon (6/5): Good for young city people, experienced travelers. - Room was large. Bathroom very nice. Room was well lit. We could unpack as we used the sofa as dresser drawers. Location was good, Dante metro stop. The Goyze is not a hotel. It is rather a B and B. The entrance was difficult. I think it could instructions could be made clearer if they had been edited by a native English speaker. Steps are involved. Elevator was tricky. We did not see an person representing management until the third or four day. Her emails sounded terse but again I think that is language. It is on a side street which looks threatening but in reality is not. I am not sure I would have booked it if I had checked google street scape. We are city people and adapted very quickly. I don't think any of our friends or family would have stayed there. I can not recommend it to friends or family, perhaps students, very seasoned travers. Small thing. Breakfast was said to be small sandwich and a pastry. The breakfast place was further from the hotel than represented but was very, very good though no sandwiches in sight.

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