Penguin House

Location: Antonio Gil, Puerto Villamil, ec

Star Rating: 8.4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 10:00 AM - 06:00 PM

Check-out: 09:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Tour desk
• Non-smoking throughout
• Shuttle service (additional charge)
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• Process in place to check health of guests
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Classic Triple Room

  The triple room's kitchen, which has a refrigerator, is available for cooking and storing food. The triple room features air conditioning and a dining area, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo

• Twin Room

  The twin room's kitchen, which has a refrigerator, is available for cooking and storing food. The twin room features air conditioning and a dining area, as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo

• Single Room

  The single room features air conditioning, a dining area, as well as a private bathroom boasting a shower. The single room's kitchen, which has a refrigerator, is available for cooking and storing food. The single room provides a wardrobe and a tiled floor. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo

• Classic Quadruple Room

  The quadruple room features air conditioning, a dining area, as well as a private bathroom boasting a shower. The quadruple room's kitchen, which has a refrigerator, is available for cooking and storing food. The quadruple room offers a wardrobe and a tiled floor. The unit has 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo

Guest Reviews

• SeaturtleSuz (10/5): Loved Penquin House - We had a room with a twin and a double or queen and the room was very large. Lots of free floor space. Beautiful polished wood detail, rounded arched doors and high wood ceilings. Family owned with other family nearby, so kind, friendly and helpful. And very clean and quiet. Flamingos were 'next door' and an easy 5 mins to town. We liked everything.
• Janelle (2/5): Ridiculously awful and should be removed from Booking.com - The property is on the edge of the main street on the opposite end of the pier. There were several businesses within walking distance for food. It was located near the end of town towards the national park. False advertisement of available rooms I booked a quadruple which was advertised as two kings and two twins, when registering in the property it was identified this room does not exist. The only option to accommodate a quadruple room is to give us two separate rooms. The false advertisement was not appreciated by myself and my family. Furthermore, the room that my husband and son were replaced and had a patio door that did not shut completely or have a lock. Exposing them to the heat, bugs and not allowing safety from them or our belongings. The rooms had wrap around patios, so anyone could have accessed their room. When pointing out this issue I was told it would be fixed the next day. Following our return it was not done and told the parts were comping from the mainland and not possible. I asked them to cut a dowel rod to keep the door closed and finally on our last day they did this work. After settling our bill, the staff then refused to let us drink purified water that was available on site and told us that we had to buy it which previously was open access whenever needed. Staff became rude and unfriendly and nearly pushed us out the door on our last morning refusing to hold our luggage. Not that I wanted them too as I felt unsafe keeping my belongings with them, their behavior as questionable.
• Viviana (3/5): No es un buen lugar. La humedad es muy fuerte. - Muy feo Estaba muy húmedo, un poco sucio y la atención no fue buena. Huele muy fuerte a humedad. Hay ruido. La señora nos quedó debiendo 5 dólares y luego dijo que ya los había dado.
• Jesper Kærvig (6/5): De burde gøre det de har lavet færdigt og indbydende i stedet for at forkusere på at bygge endnu en etage. Der skal så l - Virkelig god placering blot 100 meter fra stranden. Dejlig store rum og nye badeværelser. Formentlig meget søde værter, men de kan ikke et ord engelsk hvilket gør det vanskeligt at kommunikere Uhyre spartansk indrettet. Det er vitterligt ingenting udover senge, et bord og et skab. Ingen kroge til at hænge håndklæder på, ikke megt opbevaringsplads. 2 billeder stadig indpakket i plastic som den absolut eneste udsmykning. Altså meget klinisk og lang fra hyggeligt. Dette skyldes ikke at det er nyt for de har fået kritikken tidligere. Hvis de blot brugte et par hundrede dollars på indretning ville det fremstå færdigt. Det fælles køkken bør de slet ikke reklamere med. Servicen bestod af 2 gafler og 3 skeer. Helt utilstrækkeligt indrettet Vinduerne er ikke fuget færdig hvilket betød at det halve af vores værelser stod under vand efter et kæmpe regnskyl. Igen ikke noget der er ukendt for dem. Så gør det dog færdigt. Endeligt er baggården og dermed udsigten præget af at det er en byggeplads
• Bogdan (8/5): - Clean, big room. A small table and a pair of chairs would make our stay more comfortable.
• Harrison (4/5): Mostly disapointing - Nice big space and aircon. The place was difficult to find because the building didn’t match name on Booking. Weirdly the windows of the room opened into the noisey kitchen. After our first night we were told we weren’t allowed to use the kitchen next to the room anymore, and that we needed to use the one in the main house - which was filthy/smelly and basically unusable for us. Further more, the owner/contact accused us of using toilet paper in the toilet because it blocked very easily. We had been travelling South America for 6 months by now and knew very well not to use toilet paper in the toilet. Was very disappointed that the host gave no explanation for the kitchen and jumped to conclusions about us. Wouldn’t recommend.
• cobo (9/5): - Las habitaciones estaban bastante bien. Hay una cocina para cocinar y está cerca a todo. No hay entrada del hotel.
• Marcelo (10/5): -
• Melanie (9/5): Bon rapport qualité prix pour un séjour en famille - Hôtel propre, douche chaude, personnel aimable. Juste à côté de la plage. Pas grand chose, peut être quelques ustensiles de cuisine en plus!
• Lis (8/5): Recomendado !! - La ubicación muy central y en las noches se escucha el sonido del mar fue muy bonito para dormir. También la habitación cuenta con una malla para que no entren insectos así que no fue necesario usar el aire acondicionado. La habitación es grande y todo estaba limpio La dueña fue muy amable con nosotros nos permitió quedarnos unas horas más en la habitación después del checkout No cuenta con agua caliente
• mia (8/5): clean, modern, very good place - The place was clean, and modern with air conditioning that I was grateful for. very hot water (my room didn’t have a kitchen) The walls are very thin, I could hear my neighbors close their door. especially when they came home drunk and loud, I could hear everything. I messaged the owner who messaged them right away, they were on it. after I checked in the staff ignored me. meh.
• Fran'ca (5/5): Passable -
• Kathleen (10/5): Exceptional - Perfect stay for our family of 5. Grecia added one bed so we could all stay in the same room. Much appreciated. Suggestion to have a bit more plates, cutlery and chairs in the kitchen. Otherwise everything was perfect.
• Natalia (9/5): Great location and next to the beach. - Great huge room and next to the beach and comfortable bed . Grecia was really nice and helpful
• Yulia (9/5): Excellent location, clean, comfortable - Great location, very clean, very comfortable. The only thing was that our room was located right next to the communal kitchen and for some reason had windows into that kitchen. So when other people were using the kitchen we could here everything very well.
• Liliana (7/5): Great Location - The room was very clean and spacious. Seems pretty new. The staff were very friendly and accommodating. The location is close by to beach and restaurants. Some hooks and shelves in room and washroom would be helpful. Also since it was raining it would be nice to have a indoor rug right by the door.
• Krzysztof (10/5): Exceptional - Great room, location and very helpful staff :)
• Michele (8/5): A lovely hotel - recommended! - It is a newer property with nice facilities. The bed was so comfortable!The staff were great! Because it is new, not everything is in place (e.g) hooks to hang clothes, a wine bottle opener. Overall it is a very good place to stay!
• Maria (10/5): New interior, fast wifi, friendly staff, clean, great kitchen - Superfast wifi, helpful, friendly and kind staff, amazing kitchen facilities, great and new air conditioner, comfortable beds, very new interior, close to the beach, staff can help with tours and taxis, quiet. I liked everything. If anything then one morning there was drilling right outside our place at 7:30am but just for 5 minutes.
• Massimo (7/5): Good - Big room good hairdryer , kind staff, near the beach and center Old room and the room door was old and didn't close well, letting in insects like lizards, flies and mosquitoes and the room wasn't quiet, even though I requested it on booking.com
• Michel (7/5): Good, must make certain changes - 1st floor, easy access. Friendly. Help with laundry Had to pay CASH, nowhere mentioned prior to arrival The door to the room , very difficult to close, always problematic. Did not change towels.
• Xiahua (8/5): Very good - very close to the beach. room is big. no breakfast offered. we need to walk to other restaurant and it is expensive.
• Jesus (9/5): Superb -
• Jana (9/5): Superb - Location and spacious
• Sara (5/5): Would only stay again if no other options - Outdoor area had some hammocks to relax in Room did not look like what is listed on booking.com. Maybe all the other rooms are renovated but ours was old and run down. Bathroom definitely not what pictured. And was very old. Lamp shade was old and discolored. Simple things needed repairs or upkeep. It was nice there was kitchen there. But extremely limited utensils. This would save energy, gas. Be more eco friendly. Had to wait for utensils to be cleaned if anyone else was cooking/esting. Easy improvements would be a strainer, microwave, rice cooker. And some simple communal salt, pepper, oil would be appreciated. Shower temperature very erratic from hot to cold. Almost burnt myself. No explanation when or assistance with trip planning we arrived.
• Smyth (10/5): Exceptional - host was very nice and helpful ! huge rooms, comfy beds, great bathroom and HOT WATER!!!
• Jeanneth (10/5): Amazing place - Excellent customer service and very clean place.
• Juan (7/5): Good -
• Sarah (10/5): Exceptional -
• Finc8 (10/5): Exceptional - We loved the penguin house. It is in a great location, clean, functional, spacious and the people managing it are great! The bed is super comfy and the shower and airconditing work perfectly. We would highly recommend it to anyone. Literally nothing
• Jennifer (10/5): Exceptional - Friendly hosts, nice garden, great location. Some space for storage would be nice
• Simona (10/5): It was a great place to stay - Great location, few minutes away from the beach. Room cleaning service everyday. Clean 2ater for drinking at reception area Available. Staff were friendly and helpful. Reasonable price.awesome Highly recommended 👍👍👍👍✨ Everything was great 👍 Perhaps a better indication or address how to get there

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