Spacious central apartment

Location: 9 Salzergasse, Vienna, at

Star Rating: 6.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Property cleaned by professional cleaning companies
• Free wired internet
• Internet access

Rooms Available

• Three-Bedroom Apartment

  Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and an oven. The spacious apartment provides a washing machine, a private entrance, a seating area, a sofa, as well as a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Washing machine
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Oven
  • Stovetop
  • Linen
  • Toilet paper

Guest Reviews

• Robert (7/5): -
• Lise (8/5): Very good - The location All was correct, but just a suggestion, the bathroom's fourniture was broken and old, it need to be removed, and we missed a microwave and a beater.
• Stephen (8/5): Very good - Location, quiet, good for a couple ,more than this the sleeping arrangements would be a challenge. Cheap price for what you get . The property is a little tired, and some of the furniture is a little old . But the price changed is reflected in this .
• Mila (1/5): Bad - The apartment has a good location. It is a 10-minute walk to the metro stop. By metro, it is 3-4 stops to the city centre. The price was fairly good for the location. The apartment is quiet, even though it is on the ground floor and faces a street. The bedrooms are well furnished. There are many mirrors, which is a plus for a group of 5 girls. And here the positive sides end. The apartment doesn't look even close to what is on the pictures on Booking. It is a groundfloor apartment which was not (and maybe it is still not) indicated in the description, otherwise we wouldn't have booked it. It is super cold and dark place. We had to open the windows to let the warm air enter in and to warm up the apartment. The living room smells like moisture and mould. On the wall, there are exposed bricks, which have to be a design decision, but one can actually see the effects of moisture on the walls. The bedrooms are interconnected, which might be a problem for couples staying. There are only 2 bedrooms, not 3 as written in the description, the 3rd room is the living room. In one of the bedrooms, there were not enough light fixtures given the fact how dark it is. The cleanliness was far from good. The bathroom sink was dirty from the moment we entered in. There were one and a half toilet rolls for 5 people for 3 days, so we had to buy ourselves. There were spots in the fridge, the coffee maker was dirty and had mould. There were spiders and spider nets in the kitchen. Last but not least, the communication with the host was terrible. We were told we would receive check-in information one day before arrival, but we didn't. On the day of travel, we sent several emails to the host via booking, and we got emails back, but there was no any text displayed. Another friend from the group sent messages to the host via WhatsApp to notify that the emails are empty and we do not have any information on how to check-in several hours before arrival. We didn't get a reply. After landing in Vienna, we tried to call, but the host didn't answer and at least replied to the WhatsApp messages and sent us the check-in details. We let the host know that the emails they send are empty and suggested to double the communication channels. In conclusion, we do not recommend this apartment, and we wouldn't book it in the future.
• Oliver (9/5): Superb -
• Judy (8/5): Very good -
• Butler (1/5): Cold, dark, smelly, mouldy 2 bedroom apartment in a nice location in beautiful Vienna - I liked the location of the apartment and it was ideal to have kitchen facilities. The flat smelled mouldy on arrival so we opened windows to air it out. Woke up feeling awful (headache/sore throat/sore eyes) and contacted the owners and Booking.com to let them know that the walls were damp and the walls had mould. The owners did not respond at all. Booking customer service couldn't do anything until they heard from the owners. We vacated the apartment and notified Booking. We still have not received a refund. In addition, there was no hot water in the kitchen or shower. Also, this is a 2 bedroom apartment where you have to walk through one bedroom to get to the other. There is a pull-out sofa in the living room but this is in no way 3 bedrooms. We have both travelled all over the world and never had an issue with accommodation. This was an appalling experience.
• Adam (5/5): Passable - The location was good and there was nespresso coffee machine with variety of coffee capsules. I do not recommend this flat. We booked apartment for 5 people ( as indicated in reservation) however the host prepared bedding and towels only for 3 people. We tried to call on 3 different phones indicated in message but no one ever replied. The smell of mold was really intense. It was impossible to dry the towels after bath, after whole day they were still wet. There are 2 interconnecting bedrooms and one living room with kitchen and expandable sofa, not 3 bedrooms like it was written in description. You had to enter one bedroom and pass it to go to another. There is a problem with warm water. Boiler was not working properly. There was a flow of hot water for 2 minutes and then you had to wait another 5 minutes in cold water. When the bath was longer than 10 minutes there was error showing up on boiler screen and you had to get out of shower and restart it. The place wasn't cleaned properly. The shelves were not cleaned enough. You could see dirt. On dishes you could see stains of someone's fingers and we had to clean all the dishes by ourselves to be sure they are clean.

Photos