Hotel Encanto

Location: Cra. 11 #5-91 - Barrio Valencia, Popayan, co

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Pets allowed
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Wine release events
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Shared Bathroom

  Featuring free toiletries, this double room includes a shared bathroom with a shower and a hairdryer. This double room has a wardrobe, a tiled floor and a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Body soap

• Family Studio

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

• Double Room with Private Bathroom

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room provides a tiled floor and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap

• Suite

  The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features a mini-bar, a wardrobe, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap

• Quadruple Room with Private Bathroom

  Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room provides a tiled floor and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap

• Studio

  Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The kitchen has a stovetop, a refrigerator and kitchenware. The studio offers a mini-bar, a tea and coffee maker, a dining area, a tiled floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Kitchen
  • Tile/marble floor
  • Dining area
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap

• Deluxe Apartment

  The apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Body soap

Guest Reviews

• jose jonathan (10/5): - Just great! N/A
• Marianne (7/5): Der Aufenthalt in Popayan war gut. Der Abreisetag mit der Kontrolle ist sehr unangenehm! - Am Ankunftstag sehr netter Empfang von einer sehr freundlichen Dame und ein zuvorkommender Señor. Die Dame die das Frühstück zubereitete und servierte war sehr freundlich und entgegenkommend. Am Abreisetag bat ich um ein Taxi. Anstelle gleich anzurufen, nahm die Person gleich einen Zettel und stapfte ins Zimmer hoch und kontrollierte ob ich konsumiert habe. Er sagte es fehlen 2 Wasser. Ich erwiderte, dass ich nie und niemals von einer Minibar konsumiere! Zudem als ich Busterminal war, musste ich erfahren, dass die Strasse von Popayan nach Armenia gesperrt ist infolge eines Attentats. Er hätte mich informieren müssen/koennen, da er wusste wohin ich gehe. Er erkundigte sich für die Statistik die Hotels oft machen woher kommt und geht man.
• Sandra (8/5): Es central y respecto al precio acorde al lugar! - La ubicación es central, las personas fueron amables desde el primer momento, tiene precios comodos. No me gusto que se escucha mucho el ruido de otras habitaciones y que la luz se fue en dos momentos.
• cordero (7/5): - La ubicación central Las ventanas encerradas hacia puntos interiores
• Campo (10/5): -
• Silva (8/5): - Sus instalaciones son muy lindas, si algo me agrada de un lugar es tener la sensación de que todo está limpio, sobre todo la ropa de cama, y aquí me sucedió.
• Ricardo (8/5): -
• Alexander (10/5): - Las instalaciones excelentes
• WILLIAM DIAZ (10/5): -
• Mario (8/5): - La limpieza
• luis miguel (10/5): -
• Luz Dary (7/5): - La amabilidad del personal muy valiosa
• Neil (9/5): Great hotel with friendly staff - Really friendly lady in reception helped organise a long distance taxi for us, about 10 minute walk to the centre Not all rooms had outside windows
• Jonatan (9/5): -
• Martinez T (9/5): -
• Vitor Manuel (5/5): Não volto lá - Funcionaria foi empática e solidária Dizem ter estacionamento mas não têm. O quarto é minusculo tal como o banho.
• Mercado (8/5): -
• Mercado (8/5): -
• Valencia (10/5): - Everything was very clean and the personnel were very attentive
• Angela Adriana (10/5): Excelente estadia - La atención es espectacular, muy buen servicio, la habitación super cómoda, y la ducha... Genial.. Super recomendado
• otalora castro (9/5): - Lo central Nada todo perfecto
• Jhonathan (7/5): - No tiene. Parqueadero
• Edwin Alfonso (8/5): Sin comentarios - Sin comentarios Sin comentarios
• Audrey (9/5): - Really nice and simple hôtel, the location is great just 10 min walk to the historic center. The staff were really nice and attentive.
• Ojeda Bedoya (5/5): Es bueno pero, no tan bueno - Unmmh la ubicación El internet
• Juan Gabriel (7/5): - Comodidad Agua fría, y sábanas sucias
• ANA MARIA (9/5): -
• Carlos (10/5): Lugar recomendable. - Es un buen lugar. Junto al centro. La atención es muy buena siempre dispuestos a ayudar. He estado dos veces y lo recomiendo bastante.
• Andrés Felipe (9/5): -
• Benjamin James (9/5): -
• Maria (10/5): Exceptional -
• Louise (10/5): Exceptional -
• Louise (10/5): Exceptional - Great breakfast, friendly staff who went out of their way to be helpful and accommodate what we needed. Everywhere was really clean. Its a new hotel with a great feel to it.
• Sylvie (10/5): Exceptional -
• Selena (8/5): Very good -
• Torres (8/5): Very good -
• Alejandra (8/5): Very good -
• Jacob (9/5): Superb -
• Cortez (9/5): Superb -
• Laura (10/5): Exceptional -
• Ruiz (10/5): Exceptional -
• Cristina (7/5): Good - The staff Is nice but it's incredible that you cannot pay with a credit card. WiFi works very well. Near the centre It is far too noisy, you can hear literally every noise coming from the other rooms and from the reception. There's a sort of internal patio with a roof, maybe for safety as the house near the hotel is abandoned, but to me it felt claustrophobic. A lot of hot water, but the shower door doesn't close completely hence you flood the bathroom floor. Beware of the step inside the bathroom
• Nicolas (4/5): Disappointing - No hot shower, no elevator, no windows in the room, excess air freshener, no ac, hard bed

Photos