Hôtel Maurice
Location: 575 Grande Allée Est, Quebec City, ca
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in the comfort and convenience of air-conditioned rooms with modern facilities like a coffee machine, fridge, and minibar.
Central Location
Explore Quebec City's top attractions including Vieux Quebec Old Quebec and Plains of Abraham, all within a short distance from the hotel.
Stunning Views
Enjoy breathtaking city views from select rooms with balconies, while relishing the five-star service and hospitality at Hôtel Maurice.
To book your unforgettable stay at Hôtel Maurice and experience the elegance and charm of Quebec City, reserve your room now!
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Safety deposit box
- Soundproof rooms
- Non-smoking throughout
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Smoke alarms
- 24-hour security
- Security alarm
- Free wired internet
- Internet access
- Covered parking
- Garage
Rooms Available
-
Superior Queen Room
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, TV, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Double Room with Balcony
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. There is a tea and coffee maker, a seating area and a terrace and complimentary wine/champagne is offered for guests. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Junior Suite
The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Suite
The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Standard Queen Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features air conditioning, a mini-bar, TV, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Design Room, 1 Queen Bed, City View
1 Queen Bed
201-sq-foot soundproofed room with a balcony
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Elite Room
1 Queen Bed
317 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Economy Room
1 Queen Bed
161-sq-foot soundproofed room, located on the top floor, furnished patio
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Mobile key entry
-
Elite Room, 1 Queen Bed with Sofa bed, Roll-in Shower, City View
1 Queen Bed and 1 Queen Sofa Bed
350-sq-foot soundproofed room, furnished balcony/patio with city views
Layout - Bedroom and living room
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Premium Suite, City View
1 King Bed and 1 Queen Sofa Bed
570-sq-foot soundproofed room with a furnished balcony
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Signature Room, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Queen Sofa Bed
355.2 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Egyptian cotton linens and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wet bar; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Hair dryer
- Kitchenette
- Bathrobe
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Soap
- Wet bar
- Heated floor
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Mobile key entry
-
Queen Room with Balcony
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a mini-bar, TV, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Queen Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a mini-bar, TV, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a mini-bar, TV, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Quadruple Room
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. This quadruple room is air-conditioned and features a seating area with a TV, a mini-bar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Presidential Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The unit has a mini-bar, city views, a patio and wine/champagne is featured for guests. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Colette (7/5): -
- Romain (5/5): Just okay - The location No restaurant, no lift working, no laundry service
- Alexandre (10/5): Excellent - La chambre est immense, très confortable. L’hôtel peut sembler assez éloigné sur un plan, mais il n’est qu’à 10-15 minutes à pied du centre-ville de Québec. Personnel très sympathique. RAS.
- Kori (8/5): Loved our room once the hot water issue was fixed. Due to location of the bar next door it was loud - Restaurant was under construction. The bar nextdoor was loud until 1:30am or so.
- steven (10/5): - Clean quiet. Location in the city The WIFI for the TV was spotty.
- Manuelle (9/5): -
- Mark (3/5): Very noisy property. Staff slamming doors from 6 AM. Terrible dreadful sleep. - Unbelievably noisy. People slamming doors all morning and evening. Cleaning Staff slamming doors first thing in the morning. Utterly disrespectful of people’s sleep. I read reviews about the level of noise in this property. I should have heeded them.
- Fabienne (10/5): - Situation idéale, proche de tout. Merci spécial à William pour ses conseils et son aide précieuse…
- Arnaud (10/5): -
- Jetric (8/5): Room was great, but some disappointments - Let me start by saying William the front desk receptionist went above and beyond with his customer service, he is a gem and the hotel should keep him at all costs. The hotel itself and the room was spacious and nicely appointed with big comfortable beds, with modern classy interiors. We were disappointed that the free shuttle service was non-existent, even though I booked it through their website and I got an email confirmation for our pick up from VIA Rail station to the hotel and for our trip to the airport on our departure.. so I had to pay for taxi both ways totally expecting not needing to pay for these. Found out later that the shuttle service was tied to the restaurant, which was closed for renovations. I did not get an email that this shuttle service was gone. Also, we were excited to try their restaurant, only to find out it is gone and being renovated and changed to a different concept as mentioned above. There was also construction going on on the ground floor because of the restaurant, and in the morning we also hear loud sounds from construction outside, beside the hotel.
- Mathieu (8/5): -
- Evamaria Gertraud (9/5): -
- Sabrina (10/5): -
- Maha (10/5): -
- Karl-Olivier (8/5): Très bel hôtel mais pas un 5 étoile - Très bien situé. Stationnement
- Antoine (7/5): -
- Bakker (8/5): Fantastic room and hotel within walking distance to everything we wanted to do - Great location and our junior suite was lovely We weren’t aware the restaurant was under renovation. Also one night, we came back and the elevator to our room was locked as the receptionist had gone home. Fortunately there was someone in the Salon Cigar who could help us
- Jean Philippe (9/5): -
- Dirk Josef (10/5): -
- Hilary (9/5): Very convenient t location and we enjoyed being able to walk everywhere and with good restaurants close by - Very convenient, pleasant staff, very clean and lovely rooms The entrance … we were aware at time of booking that entrance was through restaurant, it’s just a strange setup and not the most welcoming .. especially when it smelt so heavily of smoke
- Isabelle (7/5): -
- Daniel (8/5): Très agréable séjour - Très bien situé Actuellement en travaux
- Reto (10/5): - Sehr schönes und modernes Hotel. Perfekte Lage um die Altstadt von Québec zu erkunden. Unser Zimmer war gross und komfortabel. Alle unsere Wünsche wurden vom Personal erfüllt, top! Selbst das Schlafsofa war super bequem. Top war der Hoteleigene Shuttle welcher uns an den Bahnhof gebracht hat.
- Philippe (8/5): -
- Jean-Francois (5/5): -
- Emmanuelle (4/5): Je ne recommande pas cet établissement. D’abord proposé comme 5 étoiles sur booking qui n’est pas la réalité. Il n’a pas - L’emplacement et les chambres Le fait qu’il n’y ai pas de nettoyage des chambres malgré la demande et que le personnel me dise que c’est normal.. qu’il faut demander si on veut que le lit soit fait!! De qui se moque t-on??
- Guylaine (10/5): -
- Cassandra (10/5): - Clean, good service, beautifully designed Noise from music and check out lady didn't properly check us out or ask us how our stay went
- Nathan (8/5): -
- Bastien (8/5): -
- Alexander (10/5): Really nice place close to the center - Lovely boutique hotel. The room was clean and spacious and we enjoyed the balcony. Slippers and a bathrobe in the room would have been nice.
- Bouchard (10/5): -
- Isabelle (9/5): -
- Giulia (10/5): The Best Hotel - Best stay of my life! The hotel is very well located, on the main street of quebec. Very easy to walk to the main tourism sights. Also, the it's sooo gorgeous! I was gagged. A huge plus is that the hotel offers a transport service free of charge if needed - this was such a luxury! I loved every staff member I came across, unfortunately, I am very bad with names, but the are great!
- Vincent (9/5): - Personnel très serviable, la personne à la reception a proposé d'aller garer ma voiture au parking parce que j'étais arrivé 3 minutes après le départ du "valet".
- Christophe (8/5): A comfortable stay with very welcoming staff, though a few service inconsistencies. - The staff was incredibly friendly and welcoming, which made our experience even more enjoyable. The accommodation was excellent and provided all the comfort we needed during our visit. Additionally, the complimentary car service included with our reservation was a thoughtful and convenient touch that added great value to our stay, especially when returning to the train station. Overall, our stay was a bit disappointing, despite some positive intentions from the hotel. Upon arrival at the train station, the complimentary car service unfortunately did not show up as expected. We therefore took a taxi instead, which was fine, but it was not the seamless arrival we had anticipated. Additionally, there was an issue with housekeeping. We placed the “Make the room” sign on our door at around 10:00 AM, clearly indicating that we would like the room cleaned. However, when we returned in the evening around 7:30 PM, the room had not been serviced. While we understand that delays can happen, it would have been appreciated to receive some communication or explanation. That said, we do want to note that, in recognition of the inconvenience, the hotel kindly offered us a late check-out at 2:00 PM, which we appreciated. With better communication and more consistent service, this could have been a much smoother experience.
- Frederik (10/5): -
- Jean-François (6/5): Voir si haut - La musique de type boom boom était très présente dans la chambre jusqu’à 3h00 du matin alors difficile de se reposer avec ceci Nous étions à la chambre 205 Des avertissements de bruits provenant de la discothèque devrait être discuté avant de confirmer la réservation Pour le reste c était quand même très bien
- Adam (10/5): - Boutique hotel with great service , high quality rooms with great ambient lightning, comfy beds and quality tea/coffee. A super plus for free car service , used a lot to go to restaurants, spa and nearby attractions Might consider serving breakfast, however the nearby hotel has great options so not a bigger issue
- Roberta (9/5): Espaço e conforto - Os quartos sao muito espaçosos e confortáveis, no inverno o chão do banheiro aquecido faz td a diferença alem do transporte gratuito sob reserva Nao ha cafe da manha
- Émilie (9/5): -
- Martin (8/5): - Klimanalgengeräusch vom Nebengebäude
- Janine (10/5): Hotel honestly was exceptional, staff friendly and lovely, location superb. - Didn’t eat breakfast there. Pillows too high ,, need one pillow that’s flatter. No bathtub.
- Giulia (9/5): - Camera e bagno ampio, accogliente e pulita. L’ingresso comune con il ristorante
- John (7/5): -
- Luciana (10/5): - Excelente atendimento e quarto. O motorista disponível para os hóspedes eh um diferencial maravilhoso.
- Jan-Sébastien (8/5): -
- Gilles (8/5): Bien apprécié notre sejour - L’emplacement
- Brenda (10/5): Beautiful Hotel. Great Location but needs better parking - The room was gorgeous and very comfortable. Staff extremely friendly and accommodating. It was terrible trying to reach the hotel as we couldn't pull up because of a number of barriers in front of it, we were completely frazzled but the staff were so gracious and kind trying to appease us. Really appreciate their efforts. Booking.com provided the WRONG phone number to the hotel but the person who answered the wrong number gave us the correct phone number. (Tried to call Booking.com but it was a 20 minute wait!!!!) We called the correct hotel number but it ONLY answered in french NO English... we had to stop people on the street to listen to the hotel message so we could reach reception. We circled the hotel 3 times and it took 45 minutes to get into the hotel... there were barriers in front of the hotel so NO place to pull up to take out our luggage. We actually had to stop traffic (one way street) during rush hour (5:30 pm) in order to get into the hotel... totally frazzled after being on the road for 7 hours. Not fun.
- Sharon (10/5): A beautiful place. Lovely staff. Perfect place for a leisure break. - We stayed in the most stunning suite. We had everything we could possibly need. It was incredibly spacious. We genuinely wish we could stay more than two nights. If I was being really picky, there’s no way to hang the towels up in the bathroom!
- Isabelle (8/5): Beau séjour - L'accueil
- Mathilde (8/5): Un hôtel parfait pour découvrir Québec à pied - Hôtel avec une localisation de choix en plein centre de Québec. Peu de bruit malgré l’emplacement sur la Grande allée. Chambre un peu petite
- Jackie (10/5): A fantastic experience wish we had more time in Quebec. - Brilliant central location for the old town and visitor attractions. Staff so helpful and friendly great room. No mirrors in main room.
- YE (10/5): Very enjoy the stay in the hotel.Everything is perfect! -
- christophe (10/5): - Personnel très accueillant, emplacement top à 5 mn du vieux Québec.
- Soledad (8/5): -
- Pauline (10/5): Super - Belle hôtel je recommande, ma chambre était super belle!
- Catherine (10/5): - La beauté de l’hotel et la qualité
- Catherine (10/5): -
- Catherine (7/5): Ok sans plus - L’emplacement et le style Propreté, service à la réception et le lobby
- Chris (10/5): -
- Maria (10/5): -
- Nancy (9/5): -
- Jerome (8/5): Beau séjour dans son ensemble - Magnifique chambre avec balcon et vue sur la rue Salle de bain spacieuse Personnel agréable à la réception Excellent bar ! Chambre non faite lors de notre retour après la 1ere nuit… nécessité de demander l’entretien ! Dommage pour un établissement de ce type
- Julia (10/5): It was amazing, highly recommend. - We loved our stay at Hôtel Maurice! Absolutely beautiful and cozy rooms. Great location and wonderful staff. Especially great they had a shuttle service we could use to get into town. Would love to stay here again next time we visit Québec City. N/A
- Guerette (10/5): Séjour parfait - À date, c'est l'hotel que moi et ma copine avons préféré. Les employés sont super accueillants, l'endroit est magnifique, service de valet efficace et la chambre en tant que tel avec une superbe douche et le système de lumière qui sort du commun. Nous allons revenir prochainement !
- Juan Carlos (10/5): - It was amazing the modern of the building even though it keeps the look in the outside was spectacular! Also the intelligent tv so we can connect our streamings! Not applicable
- Yan (8/5): -
- Mario (7/5): -
- Jorge (10/5): - Location, room space, customer service.
- Eleni (10/5): -
- Chris (9/5): Location would be great during summer, it’s a bit far from the old city in winter. - Clean as a whistle and very well appointed. I think because it was the off season but staff engagement was missing. T felt a bit uncomfortable but we had a great stay none the less.
- LeeAnn (10/5): -
- Irina (9/5): -
- Ryan (10/5): Such a wonderful hotel, we cannot wait to stay here again. - Perfect location. Cozy rooms, and friendly staff. N/A
- Francis (10/5): -
- MARIE-CHRISTINE (7/5): Séjour Québec - Hôtel très bien situé pour visiter la ville. Chambre spacieuse et très confortable. Superbe salle de bains. Personnel attentionné et très professionnel. Bruit venant du bar caché sous l'hôtel, jusqu'à 3h du matin pour les chambres situées au 2ème étage. Inconcevable dans un établissement de qualité !
- JENNIFER (10/5): Au cœur de Québec - L’emplacement, la décoration, le confort et la propreté Certains membres du personnel qui manque de professionnalisme
- Anastasia (10/5): - Location Entrance
- Agnes (10/5): - Magnifique séjour à Québec. La belle décoration des chambres et de les magnifiques carreaux de la salle de bain Un code wifi compliqué nécessitant pour chaque occupant de venir à la réception
- Heesu (10/5): -
- Danielle (10/5): -
- Samara (8/5): -
- Amelie (8/5): -
- Kugatharan (7/5): -
- Dino (9/5): - Equipe atenciosa, quarto completo, localização excelente. O acesso ao hotel é por dentro do restaurante.
- Annie-Claude (10/5): Un séjour parfait - L’emplacement Le calme Chambre spacieuse Rien
- Alison (10/5): - Everything Nothing
- Louise (7/5): C’était bien - Le personnel très accueillant et agréable Le service de valets et restauration non disponible
- Amato Aldo (10/5): -
- François (9/5): - Décors Ont m informe de la possibilité de passer un nuit supplémentaire… qui a été finalement annulé..
- Marcelle (8/5): -
- Rudolph (4/5): Never again - Pigeon shit on balcony, deck, chairs, and table No restaurant open during the week only on the weekend advertised restaurant in the advertisement Not too much
- Martin (10/5): -
- Eleonore Mallah (10/5): -
- Ross (9/5): -
- Stefanos (10/5): -
- BILÉ (9/5): -
- Alain (9/5): Beau séjour - Les personnes services au chambre exceptionnelle Le personnel à la réception n’était pas toute accueillante
- Amber (10/5): Wonderful! - This place was luxury! Heated floors and wonderful bedding.
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