Flateli Pelayo H1

Location: Carrer de Pelai, 9, Barcelona, es

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Family rooms
• Lift / Elevator
• Car hire
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Internet access
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Three-Bedroom Apartment

  This spacious apartment features a kitchen, a seating area, 3 separate bedrooms and 3 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as city views. The unit has 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Shampoo
  • Body soap
  • Accessible by lift

Guest Reviews

• Robin (10/5): -
• Rodrigo (8/5): - Location Our internet for the apartment was not working
• Mohammed (10/5): - Tout
• Andrea (10/5): - Abbiamo soggiornato in questo appartamento in 6 persone e non avremmo potuto chiedere di meglio! Gli spazi sono ampi, ben distribuiti e finemente arredati, garantendo a tutti la giusta privacy e il massimo comfort. La cucina è super attrezzata, ideale per preparare cene in compagnia. Nota di merito per la pulizia impeccabile e la comodità dei letti. La posizione è ottima/strategica al centro e alla metro e l'host è stato incredibilmente accogliente, flessibile con gli orari e pieno di consigli utili. Ci siamo sentiti a casa fin dal primo momento. Consigliatissimo per gruppi numerosi!
• Natalia (9/5): Повесьте крючки в ванных комнатах. - Месторасположение, размер квартиры, наличие 3 санузлов, чистое белье. Вошли в квартиру быстро по коду на двери. Вид шикарный! Мы отлично провели время всей семьей! Спасибо! Не работающая посудомойка, вся техника старая и мебель старые.
• Sangkyu (10/5): - Great location,very clean,really easy access property. Good communication with staff. Enough space for 4 adults and two kid. Excellent bed condition.
• Liana (10/5): -
• zahera (8/5): - L'emplacement La facilité d'accès à l'appartement Beaucoup de poussière en dessous des lits Salle d'eau pas propre sur le sol et cabine de douche Restait des poids ou cheveux courts
• nathalie (10/5): J’y retournerai - Très bien situé. À côté de la rambla de la place de la Catalogne. Le métro a 2 mn
• Ali Hussien (10/5): -
• Nurhajati (10/5): Our Stay in Barcelona - In the middle of the city center. Good size apartment for 6 of us. 2 rooms have ensuite bathroom and 1 room with separate bathroom, hence convenient for everyone. Each room is good size. Although there is elevator to go to the apartment, to get tho the elevator we still have to bring the luggage up a stair (10-15 steps). Just for information, the elevator only enough for 2-3 persons and can't move while in it, but it works well. The electric kettle is better to be replaced with more decent and clean one. The landlord not consistently responding to us, eg. we have to make international call when we arrived at the property, which cost us quite some money, as my message to ask for check-in code was not immediately responded although we have asked for that the day before, when we departed to Barcelona (2 hours prior), and when we arrived at the location. After the phone call, within seconds we received the check-in access and it perfectly worked. Other things are perfect for us. Thank you.
• ANTONINO (10/5): - La posizione ottima,vicino piazza Catalunia e la metropolitana, appartamento ampio e luminiso, fornito di tutti i servizi. La pulizia si potrebbe migliorare
• paola (8/5): - Posizione, spazi comuni e poggiolino Niente
• simone (10/5): - Appartamento molto bello e spazioso in una zona centrale della città vicinissimo a Plaza Catalunya.
• wei (9/5): - Perfect location, close to all the main attractions. Rooms were very clean and tidy. Staff are friendly and responsible for fixing the issue. We had a great time in Barcelona.
• Emma (9/5): Vacanza in gruppo positiva - Ottimo l’appartamento molto grande tre camere e ognuna il suo bagno, anche se una camera lo ha distante. Mancava un piumino da letto in una stanza e il fornello ad induzione non andava, serviva solo per il caffè la mattina. La doccia della nostra camera non era molto oulita, si può migliorare Ottima posizione
• Mini Mum (9/5): Un petit effort pour être parfait - L'emplacement central avec acces rapide à differents sites..Proximité du metro. Chaque chambre possède sa salle d'eau avec toilettes. Les chaises Ikea necessitent imperativement un resserrage des pieds.++++ Nous n'avons pas trouvé le four prévu Un vrai torchon serait utile Une couette par lit dans chaque armoire aurait été apprécié
• martine (8/5): - Très bon emplacement au centre de Barcelone.
• Marion (9/5): Un très bon séjour, propre, fonctionnel et emplacement au top pour visiter tout Barcelone - L'emplacement, la propreté, la surface Logement accessible qu'à partir de 16h00, trop tard selon moi
• Marian (10/5): Great apartment for a large family. - The apartment is amazing. Very clean, comfortable and quiet. It has everything a family needs. Location is great. Would go back there for sure.
• ABDULLAH (10/5): - Location Cleanliness Price Staff View
• Juan Marcos (10/5): - Escaleras para acceder al ascensor. Incómodo para señoras mayores y para la valijas
• Diana (6/5): Beautiful apartment located very central with easy access to everything. - We all were comfortable and it had all the amenities we needed. The check in process wasn’t great at all. There was no key left in the lock box, we waited for staff and this took a lot longer than promised. This was hard with small kids all hot and bothered after travelling.
• Liliana (6/5): Rough start. Great location, clean comfortable. - Great location. Clean, comfortable. The reason for the poor rating is due to the communication / instructions. We received many fraudulent messages through booking.com app, whatsup, emails. Made us really uneasy, and nervous about our stay (worried we wouldn’t be able to get in. ) Once we got connected to the correct/legitimate host, things were fine. But it was a very stressful/ worrisome start to our holidays.
• Elio (9/5): Great location, good large apartment with 3 bedrooms and 3 bathrooms. - Location is excellent. Unit was clean and spacious. Three bedrooms and three bathrooms. The landlord has a big issue with their messaging system which has been hacked. We received dozens of fraudulent emails and messages asking for our credit card. Very annoying although it did not affect our stay. The landlord did ask us to ignore the messages but it was hard to determine which messages were genuine.
• Sheryl (9/5): Comfy and pretty hotel, hard to get to Old Town - It was a beautiful property, with a pretty pool area. The room was comfortable, clean and decent sized. We didn’t like that the hotel was on wrong side of railroad tracks, making it difficult to get to Old Town.
• Ondřej (7/5): Good - Perfect location, simple but sufficient equipment Broken shower, than fixed in the same day and than broken again
• Larry (9/5): Superb - Stay was very good. It was however frustrating getting city fees and check in done. From California I was unable to do a wire transfer. Office staff very helpful after several phone calls (international charges incurred) getting key went smoothly but we had to have international calling ability or WhatsApp. Start early to complete their requirements!
• Ivan (6/5): Great city center location, but requires some repair - Location of the apartments is perfect! This is the heart of the Barcelona, 5 - 15 min walk in any direction will give you access to any of the major tourist pedestrian streets, markets and other points of interest. There are tons of restaurants, caffe, pubs and bars next to it. A lot of small and big grocery stores. Any further destination point could be reached with metro or bus. This location is perfect. Apartments give you three separate rooms, two of which has private bathrooms. Common area is combined with a kitchen with access to the fridge, dishwasher and microwave. No oven. There are 2 sofas, small table and a TV. Dining area provides big table for 6 persons. First disappointment was the request to pay some extra Barcelona city tourist fee directly via credit card and not the booking. I believe this is a security risk. We have provided a credit card info they requested just not to ruin the vacation we plan half a year back. There was no any problems, but still I believe this is a minus. Second disappointment is the condition of the apartments. It is clearly requires some minor investments for small repairs. Nothing huge, but it is seen that walls has some dents and scratches, furniture is shaky and squeak (especially dining table chairs). Personally I did not like the solution for a waste management. Outside collectors has separation for paper, glass, etc. waste, but all you have is a tiny bin under the sink with a 1-2 undersized bags that barely fits it. With a crowd of 6 people it is overfills super fast. Another annoying thing were bathrooms. At least two of them has some ventilation problems, so that when you open the door part of the fake ceiling will move and create noise. Common bathroom shower was leaking and we did not use it. I honestly would expect better apartments conditions for this price. We have used it mostly for sleeping and some evening time, but still it could be better.
• Glenn (10/5): Nice place - Nice Nice
• Gerard (7/5): Good - There was some difficulty doing the registration online before we got to the property as we were traveling abroad at that time. Therefore, we had not finished checking in when we arrive. However, we were able to use the phone number provided to contact the rental company and arrange to meet an agent at the property to get the keys. Marta was helpful. The location of the apartment was central in the town, making it easy to see sites. The apartment was clean, roomy and comfortable. The apartment was on the third floor and could be accessed by an elevator. However, the drawback was that there was a set of stairs that we had to take from the lobby in order to get to the elevator. It was difficult hauling our luggage up the stairs.The apartment was lacking dish towels, paper towels, and napkins. It also would’ve been nice to have a few condiments like sugar, tea, instant coffee, salt, and pepper provided in the apartment.
• Mohd (8/5): Bad property manager behavior - The place is good, fairly clean, location is super. The communication with the property manager was awful, they insist on you paying the tourist tax by giving them your credit card details by email, which is not safe at all. Then once you arrive in the country, the property manager will ask you to call one of their staff to arrange for check-in, you have to call the staff yourself, the property manager can not do that, which is very odd and bizarre.
• Chris (8/5): Very good - Clean, comfortable in a great location . Kitchen well set up 1 flight of stairs to get to the lift
• Daniel (9/5): Superb -
• Udayshanker (10/5): Exceptional -
• Wayne (10/5): Highly recommended - Great location. One bedroom didn't have a private bathroom.
• Michael (9/5): Superb -
• Cony (9/5): Very good - Very clean and got what we need. Very hood location too You need to carry the luggages in one flight of stairs before the elevator
• Marekhi (8/5): Very good - location is the best. sheets were white but they were not clean. take your own sheets or buy one it is not expensive.
• Diana (8/5): Very good - Spacious and comfortable Air conditioning not working very well
• Camved (1/5): Stay away! - It was sunny and 30 degrees in Barcelona last week and the apartment got very hot.  The A/C system was poor and not efficient.  Even set at its coldest, it never got colder than 24 degrees and much warmer in the bedrooms.  Especially in the largest bedroom with large windows on the entire wall, it became completely unbearable to sleep at night and in the mornings when the sun was directly on the windows. There was a floor fan there , but it was also broken. The dishwasher didn't work either and there was smelly dirty water at the bottom.  We sent a message to the owner Flateli Barcelona about poor A/C, broken dishwasher and floor fan and were told that they should contact a technician.  After a while without feedback from the owner, we called them and were met with disinterest and no apology for the time it had taken, but they would send a technician. That was the last we heard from the owner Flateli Barcelona. So for a week the dishwasher was broken and washing dishes by hand was a hassel to do for 4 people. There was no equipment to do it, was not a plug for the small sink. We had to use a big salad bowl to have the soap water in and use the sink to rinse of the soap. No kitchen towels or drying mat to put everything to dry. The broken fan wasn't replaced, dishwasher not repaired and the A/C was not working well so it was to warm to sleep at night. The apartment, with all its shortcomings and poor follow-up and customer service from the owner, meant that our holiday did not have the quality we expected.

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